Navigation de plaisance

Palms City Resort – Avis

3.5 out of 5
Palms City Resort
64 Esplanade, Darwin, NT

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 551 avis sur 1002." "
Note de 8 – Bien, d’après 364 avis sur 1002." "
Note de 6 – Acceptable, d’après 61 avis sur 1002." "
Note de 4 – Médiocre, d’après 21 avis sur 1002." "
Note de 2 – Terrible, d’après 5 avis sur 1002." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

2/10 – Terrible

Alain

Séjour de 3 nuits en août 2023

10/10 – Excellent

ALAIN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome place
We was like a palace....and the breakfast was so huge !!!
Séjour de 2 nuits en mai 2023

8/10 – Bien

PIERRE, Lot

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avions un "garden bungalow", petit mais agréable cet îlot de verdure au milieu des immeubles. Bien situé, proche de la mer, du port et de la ville. Belle piscine appréciable par forte chaleur.
Séjour de 1 nuit en septembre 2019
PCR a répondu le 13 nov. 2019
Thank you

8/10 – Bien

Philippe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chouettes bungalows au calme
Idéalement situé, sur l'esplanade (l'animation du festival de Darwin était juste en face, à 30m), à deux pas de Mitchell street, l'hôtel est un havre de paix, des bungalows tout autour d'une piscine, terrasse privée dans chaque bungalow, rien à dire
Séjour de 2 nuits en août 2019
PCR a répondu le 18 sept. 2019
thank you for taking the time to review our resort Kind regards

10/10 – Excellent

adrien

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon rapport qualité prix, propre, sans problème.
Séjour de 1 nuit en août 2019
PCR a répondu le 18 sept. 2019
thank you for reviewing our resort Kind regards

8/10 – Bien

GERARD

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Très beau cadre
Hotel en ville mais dans un grand jardin tropical, très agréable. Confort moyen . Jolie petite piscine.
Séjour de 1 nuit en août 2019
PCR a répondu le 18 sept. 2019
thank you for your review Kind regards

8/10 – Bien

frederique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2019
PCR a répondu le 18 sept. 2019
thank you for the rating

8/10 – Bien

GERARD

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cadre magnifique en pleine ville.
Hotel au bord de la promenade maritime. Cadre magnifique. Chambre simple mais propre.
Séjour de 1 nuit en août 2019
PCR a répondu le 18 sept. 2019
thank you for your review Kind regards

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien situé sur l esplanade pour le Sunset très bon restaurant le Char à côté
Séjour de 1 nuit en août 2019
PCR a répondu le 18 sept. 2019
thank you for your review Kind regards

8/10 – Bien

Stephane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2019
PCR a répondu le 18 sept. 2019
thank you

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bumgalow propre personnel sympathique.Etablssement entretenu. Manque d'insonorisation et d" autonomie.
Séjour de 3 nuits en juillet 2019

6/10 – Acceptable

Voyageur vérifié

Séjour de 3 nuits en juin 2019

10/10 – Excellent

Ana

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en avril 2019
Raja, Front Office Manager a répondu le 16 avr. 2019
Thank you for your feedback!!

10/10 – Excellent

Sue, Montréal, Canada

Points forts : Propreté, service et personnel et confort de la chambre.
Déception : la piscine était fermée pour rénovation. Auxune indication à ce sujet jusqu’à ce qu’on s’y rende, maillot de bain sur le cotps.
Séjour de 1 nuit en novembre 2018
Palms City Resort a répondu le 11 déc. 2018
our apologies for your disappointment. thank you for your feedback. kind regards,

10/10 – Excellent

patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent endroit
Super hôtel très bien situé et vraiment très agréable. Possibilité de louer des vélos pour 44$ les 24 heures
Séjour de 4 nuits en octobre 2018
Raja - Front Office Manager a répondu le 1 nov. 2018
Thank You!!

10/10 – Excellent

Amanda, Brussels

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Situation, accueil chalereux et équipements
Séjour de trois nuits formidables (au départ nous avions réservé une nuit mais vu la qualité de l'hôtel, nous avons prolongé notre séjour). Accueil chalereux dès le premier jour avec un check-in plus tôt que la normale. Ce qui était très apprécié après un long vol. Nous avons pu déposer nos affaires et profiter immédiatement de la piscine.
Séjour de 1 nuit en décembre 2017

10/10 – Excellent

Etienne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
À recommander sans modération.
Cet hôtel est aussi bien que sur les photos du site web. Il est situé dans une zone très calme et centrale. Nous avions presque l'impression d'être au club med. Jolie piscine agréable et assez longue que pour nager.
Séjour de 1 nuit en juillet 2017

10/10 – Excellent

David, Dee Why

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were particularly helpful. Room was updated and spacious. Great shower.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location very good for our requirements. Lovely walking the esplanade in the mornings. Breakfast fresh & plentiful with gf options.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Natalie, Sunbury

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A beautiful property, well maintained and staff wonderful, our only grip was the blower vac going off each morning at 7am.so no chance of sleeping in . But we would stay again regardless
Séjour de 2 nuits en mai 2024
Palms City Resort Management a répondu le 20 mai 2024
Dear Nathalie,Thank you for taking the time to share your experience at Palms City Resort. We're thrilled to hear that you found our property beautiful, well-maintained, and that our staff made your stay enjoyable.We apologize for the inconvenience caused by the blower vac going off each morning at 7 am. We understand how important a peaceful environment is for our guests, and we're sorry that this disrupted your ability to sleep in. We'll certainly take your feedback into consideration as we strive to improve the experience for our guests.It's wonderful to hear that despite this issue, you would still choose to stay with us again. We truly appreciate your understanding and your willingness to give us another chance to provide you with a fantastic experience.Thank you again for your feedback, and we look forward to welcoming you back to Palms City Resort in the future.Warm regards,

10/10 – Excellent

Amelia

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the bird Pickles in the lobby! Hotel was lovely and in a perfect location. All staff were friendly and willing to assist 😊
Séjour de 2 nuits en mai 2024
Palms City Resort Management a répondu le 20 mai 2024
Dear Amelia,Thank you so much for sharing your experience at Palms City Resort! We're thrilled to hear that you enjoyed meeting Pickles, our resident bird in the lobby. He certainly adds a unique touch to our atmosphere!We're delighted that you found our hotel lovely and that our location was perfect for your needs. Providing a comfortable and convenient stay for our guests is always our goal, and we're glad we could deliver on that for you.It's wonderful to hear that our staff made a positive impression on you with their friendly and helpful service. We'll be sure to pass along your kind words to our team.Thank you again for your feedback, and we look forward to welcoming you back to Palms City Resort in the future.Warm regards,

10/10 – Excellent

MISS J A

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Look staying there
Séjour de 1 nuit en mai 2024

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I stayed for just a night. Part of the hotel was under the construction. I'm sure that's done by now. Room was cozy and nice right next to the main Park in downtown Darwin.
Séjour de 1 nuit en février 2024
Palms City Resort Management a répondu le 20 mai 2024
Dear John,Thank you for taking the time to share your feedback with us following your recent stay at Palms City Resort. We're delighted to hear that you found your room to be cozy and nice during your short visit.We apologize for any inconvenience caused by the construction work that was taking place during your stay. Rest assured, we've been diligently working to complete the renovations, ensuring that future guests can fully enjoy their experience with us without any disruptions.It's great to hear that you appreciated our central location, being right next to the main park in downtown Darwin. We love being situated in such a vibrant area, and we're glad it added value to your stay.We appreciate your understanding and hope to have the opportunity to welcome you back for a longer stay in the future, where you can fully experience all that Palms City Resort has to offer.Warm regards,

8/10 – Bien

Emma

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was effort to make the baby portacot comfortable as the mattress was hard so the staff put extra bedding underneath. Unfortunately the main bed was too hard.
Séjour de 2 nuits en avril 2024
Palms City Resort Management a répondu le 20 mai 2024
Dear Emma,Thank you for taking the time to share your feedback with us. We're pleased to hear that our staff made an effort to ensure your baby's comfort during your stay by providing extra bedding for the portacot.However, we're sorry to hear that the main bed did not meet your expectations in terms of comfort. We understand how important a good night's sleep is, and we apologize for any inconvenience this may have caused.Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our accommodations for all of our guests.We hope that despite this issue, you were still able to enjoy your time at Palms City Resort, and we would love the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,

6/10 – Acceptable

Rutvi

Points forts : Propreté, service et personnel
No restaurant. No water filling station. Room was small. Swimming pool was dirty
Séjour de 1 nuit en avril 2024
Palms City Resort Management a répondu le 20 mai 2024
Dear Rutvi,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Palms City Resort did not meet your expectations.While we do not have a restaurant on-site, we do strive to provide our guests with recommendations for nearby dining options to ensure they have a variety of choices during their stay. We apologize if this was not clearly communicated to you.Regarding the water filling station, we want to clarify that there is indeed one available at the guest laundry for our guests' convenience. We're sorry if this was not easily accessible or if it caused any inconvenience during your stay.We're disappointed to learn that you found your room to be small and that the swimming pool was not up to our usual standards of cleanliness. Please rest assured that we take all feedback seriously and will address these issues promptly to ensure a better experience for our future guests.We appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

10/10 – Excellent

Shelby

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024

8/10 – Bien

Michelle, San Remo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We booked a room with the spa outside, rooms are great. The spa next to us had the equipment in our area and it was so noisy we couldn’t sit outside. Also they were on the road side which weekends were quiet but during the week extremely busy and noisy. Also wasn’t very private people could still see through the fence. Staff were helpful and property was well kept. Great walking distance to shops and restaurants.
Séjour de 4 nuits en mars 2024
Palms City Resort Management a répondu le 14 mars 2024
Dear Michelle,Thank you for taking the time to review your recent stay at Palms City Resort. We appreciate your feedback and are glad to hear that you enjoyed the rooms and found our staff helpful. We also appreciate your positive comments about the well-kept property and its convenient location within walking distance to shops and restaurants.However, we apologize for any inconvenience you experienced with the spa next to your room. We understand that the noise from the equipment disrupted your ability to enjoy the outdoor space, and we apologize for the disturbance caused. We will look into this matter to ensure that our guests' experiences are not affected by such issues in the future.Furthermore, we apologize for the noise from the road during the weekdays. We understand that this impacted the tranquility of your stay, especially since weekends are typically quieter. We appreciate your understanding and apologize for any inconvenience caused by this external factor.Regarding privacy, we apologize if the fencing did not provide the level of privacy you expected. We will certainly take your feedback into consideration as we continue to improve our facilities and make adjustments where necessary.Thank you once again for your valuable feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Best regards,

6/10 – Acceptable

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location but sound travels so can hear people upstairs
Séjour de 1 nuit en mars 2024
Palms City Resort Management a répondu le 10 mars 2024
Dear David,Thank you for taking the time to share your review of Palms City Resort. We appreciate your feedback regarding our location and the issue you experienced with noise from the upstairs rooms.We are glad to hear that you found our location favorable. We strive to provide a convenient and accessible location for our guests to enjoy their stay and explore the surrounding area.However, we apologize for any inconvenience caused by the noise from the rooms above. We understand that this can be disruptive to the overall guest experience. We will certainly take your feedback into consideration as we continue to improve and address any soundproofing concerns.Please be assured that we will do our best to minimize any disturbances and provide a peaceful environment for all our guests.Once again, we appreciate your feedback and for choosing Palms City Resort. We value your comments, and they will help us enhance the quality of our services.If there is anything else you would like to share or if there is anything we can assist you with, please do not hesitate to reach out to us. We are committed to ensuring your satisfaction and providing a pleasant stay for all our guests.Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Best regards,

10/10 – Excellent

Michelle, San Remo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good check in , nice room. Awesome location to shops and restaurants 2 min walk.
Séjour de 1 nuit en mars 2024
Palms City Resort Management a répondu le 7 mars 2024
Dear Michelle,Thank you for taking the time to share your review of Palms City Resort Darwin. We are pleased to hear that you had a good check-in experience and enjoyed your nice room.We are delighted that our resort's location, just a 2-minute walk from shops and restaurants, worked out perfectly for you. We understand the convenience and enjoyment that comes from having these amenities in close proximity, and we're glad you were able to take advantage of them.Your feedback is valuable to us as we strive to provide exceptional experiences for our guests. If there is anything else we can do to enhance your stay or if you have any further feedback to share, please do not hesitate to let us know. We are here to ensure your satisfaction.Thank you once again for choosing Palms City Resort Darwin. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,

10/10 – Excellent

Zahida

Séjour de 2 nuits en février 2024
Palms City Resort Management a répondu le 23 févr. 2024
Dear Zahid,Thank you so much for your perfect review of Palms City Resort! We greatly appreciate your kind words and are thrilled to hear that you had such a fantastic experience with us.It's truly rewarding to know that our efforts to provide exceptional service and maintain high standards have not gone unnoticed. We strive to create a memorable and enjoyable stay for all our guests, and it's delightful to hear that we succeeded in making your visit special.If there is anything we can assist you with in the meantime or if you have any specific requests for your future stay, please feel free to reach out to us. We're here to ensure your next visit is just as perfect as the last one.Thank you once again for choosing Palms City Resort and for taking the time to share your amazing review. We look forward to serving you again soon!Warm regards,

8/10 – Bien

Darren

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very nice place to stay, the only problem was the wi-fi due to renovations, but the staff fixed this problem straight away... will be back in the future big thumbs up....
Séjour de 2 nuits en février 2024
Palms City Resort Management a répondu le 19 févr. 2024
Dear Darren,Thank you for taking the time to leave a review of your recent stay at Palms City Resort. We are delighted to hear that you found our resort to be a very nice place to stay. Providing a pleasant and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations.We apologize for any inconvenience caused by the Wi-Fi issue during your stay. We understand the importance of reliable internet access for our guests, and we are glad to hear that our staff promptly resolved the problem for you. Our team is dedicated to addressing any issues that arise to ensure that our guests have a seamless and enjoyable stay.We appreciate your positive feedback and the big thumbs up! It means a lot to us. We look forward to welcoming you back in the future and providing you with another wonderful stay.If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us.Warm regards,

10/10 – Excellent

Jodi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice bungalow. There was not much outside privacy.
Séjour de 1 nuit en février 2024
Palms City Resort Management a répondu le 19 févr. 2024
Dear Jodi,Thank you for taking the time to leave a review of your recent stay at Palms City Resort. We are glad to hear that you found our bungalow to be nice. Your feedback is important to us as we continuously strive to provide the best possible experience for our guests.We apologize if you felt there was a lack of outside privacy during your stay. We understand the importance of privacy and comfort for our guests. We appreciate your feedback and will take it into consideration as we evaluate and improve our accommodations.Thank you for choosing Palms City Resort, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us.Warm regards,

10/10 – Excellent

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Palms City Resort Management a répondu le 19 févr. 2024
Dear David,Thank you for taking the time to leave a perfect review of your recent stay at Palms City Resort. We are absolutely thrilled to hear that you had an excellent experience with us. Providing exceptional service and creating memorable moments for our guests is our utmost priority, and we are delighted that we met and exceeded your expectations.We appreciate your kind words and your recognition of our efforts. It's truly rewarding to know that we were able to contribute to a perfect stay. We will share your feedback with our team, as it serves as great motivation to continue delivering outstanding experiences to all of our guests.Thank you for choosing Palms City Resort, and we look forward to the pleasure of welcoming you back on your future visits to the area. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us.Warm regards,

10/10 – Excellent

Francine

Points forts : Propreté, état et installations de l’hébergement
Good price, Friendly staff, close to cafes, shops & restaurant.
Séjour de 1 nuit en janvier 2024
Palms City Resort Management a répondu le 6 févr. 2024
Dear Francine,Thank you for taking the time to leave a review of your recent stay at Palms City Resort. We greatly appreciate your feedback.We are delighted to hear that you found our prices to be favorable and that our staff was friendly and accommodating during your stay. Being conveniently located near cafes, shops, and restaurants is something we take pride in, and we're glad it added to the overall positive experience.Thank you again for your kind words. We hope to have the opportunity to welcome you back to Palms City Resort in the future.Warm regards,

6/10 – Acceptable

Rajesh

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 2 nuits en janvier 2024
Palms City Resort Management a répondu le 19 févr. 2024
Dear Rajesh,Thank you for taking the time to share your feedback on your recent experience at Palms City Resort. We appreciate your honest review and value your input as it helps us improve our services.We would like to extend our apologies if your stay did not meet your expectations completely. We strive to provide our guests with an exceptional and memorable experience, and we regret any shortcomings you may have encountered during your time with us.We have taken note of your rating and comments and have shared them with our team to address the areas that fell short. It is through feedback like yours that we can identify areas for improvement and make the necessary adjustments to enhance our guests' experiences.We would like to assure you that we are committed to delivering the highest level of service and hospitality to our guests. We appreciate your patronage and hope that you will give us another opportunity to exceed your expectations in the future.If there is anything else we can assist you with or if you would like to provide any further details about your stay, please do not hesitate to reach out to our guest relations team. We value your feedback and would be delighted to address any concerns you may have.Thank you again for choosing Palms City Resort. We look forward to the possibility of welcoming you back and providing you with a truly remarkable experience.Warm regards,

8/10 – Bien

Lenaire

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice room, well located, secure parking. Only thing i could fault was the hot water was just warm. Staff were friendly and efficient.
Séjour de 1 nuit en janvier 2024
Palms City Resort a répondu le 29 janv. 2024
Dear Lenaire,Thank you for taking the time to review Palms City Resort! We're glad to hear that you enjoyed your stay and found your room to be very nice. We appreciate your feedback regarding the hot water temperature, and we apologize for any inconvenience caused. We will look into this matter to ensure that the hot water is at the appropriate temperature for our guests' comfort.We're pleased to know that you found our location convenient and that our secure parking met your needs. Your feedback about our friendly and efficient staff is greatly appreciated. We strive to provide excellent service to all our guests.Thank you again for sharing your experience. We hope to have the opportunity to welcome you back to Palms City Resort in the future.Best regards,

10/10 – Excellent

Maylene

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent, one of the best hotel we’ve stayed in. Keep up the good work.
Séjour de 8 nuits en janvier 2024
Palms City Resort a répondu le 29 janv. 2024
Dear Maylene,Thank you for your excellent review of Palms City Resort! We're thrilled to hear that your stay with us was one of the best hotel experiences you've had. Your kind words and praise mean a lot to us.We're delighted that we were able to meet and exceed your expectations. We appreciate your encouragement to keep up the good work. Rest assured, we will continue to strive for excellence and provide exceptional experiences for all our guests.Thank you again for your wonderful feedback. We hope to have the pleasure of welcoming you back to Palms City Resort for another outstanding stay in the future.Best regards,

10/10 – Excellent

Stephanie

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Really. Cute little place. Rooms are comfy and have a good vibe. Love the gardens. 10/10 and great value for money
Séjour de 1 nuit en janvier 2024
Palms City Resort a répondu le 23 janv. 2024
Dear Stephanie,Thank you for your wonderful review! We're thrilled you found our place cute and comfy, with a great vibe. The gardens are a favorite among guests. We appreciate your 10/10 rating and value for money. We hope to welcome you back soon!

10/10 – Excellent

Julie-Anne

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Palms City Resort a répondu le 23 janv. 2024
Dear Julie-Anne,Thank you for your perfect rating! We greatly appreciate your feedback and the positive experience you had during your stay. We look forward to welcoming you back in the future.

6/10 – Acceptable

Joanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Paid top dollar for best room with private pool, no privacy whatsoever, people walking past, and there is a lot, can and do see straight in. Who puts all their best rooms next to a main road, The road traffic is next level loud even inside with doors shut. Antisocial behaviour coming from the park across the road and those walking past made you feel unsafe and not want to sit outside to enjoy your holiday. Room was refurbished and clean, pool was also great and the rainforest look they are going for was lovely.
Séjour de 1 nuit en janvier 2024
Palms City Resort Management a répondu le 19 févr. 2024
Dear Joanne,Thank you for sharing your feedback regarding your recent stay at Palms City Resort. We appreciate your honest review and value your perspective as it helps us identify areas for improvement.We apologize for any inconvenience you experienced concerning the privacy of your room with a private pool. We understand that it is essential for our guests to feel secure and secluded during their stay. We have taken note of your comments and will review the placement of our premium rooms to ensure that our guests' privacy is not compromised in the future.Additionally, we regret the disturbance caused by the road traffic noise. Our aim is to provide a tranquil and peaceful environment for our guests, and we apologize for falling short of your expectations in this regard. We will assess the soundproofing measures in our rooms to mitigate any external noise disturbances.We are pleased to hear that you found your room to be clean and well-maintained, and that you enjoyed the private pool and the rainforest ambiance we strive to create. Your positive feedback regarding these aspects is greatly appreciated.We understand your concerns about antisocial behavior and feeling unsafe due to activities occurring near the resort. The safety and well-being of our guests is of utmost importance to us, and we will work closely with local authorities to address such issues and maintain a secure environment for all our guests.Thank you again for your valuable feedback. We hope that despite the challenges you encountered, you were able to enjoy some aspects of your holiday at our resort. If there is anything else we can do to assist you or if you would like to discuss your experience further, please do not hesitate to contact our guest relations team.We value your patronage and feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.Warm regards,

10/10 – Excellent

Pauline

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On arrival being welcomed with outstanding friendly helpful staff. The grounds are so beautiful and peaceful with privacy provided by nature. The room was clean and very well prepared. Definitely would provide Palms Resort Darwin to anyone seeking accommodation.
Séjour de 1 nuit en janvier 2024
Palms City Resort a répondu le 23 janv. 2024
Dear Pauline,Thank you for your wonderful review! We're delighted that our friendly and helpful staff, beautiful and peaceful grounds, and clean, well-prepared rooms made your stay at Palms Resort Darwin enjoyable. We appreciate your recommendation and look forward to welcoming you back and your friends in the future.

10/10 – Excellent

Cheryllann

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Palms City Resort a répondu le 29 janv. 2024
Dear Cherylann,Thank you for your perfect review of Palms City Resort! We're absolutely thrilled to hear that you had an exceptional experience during your stay with us.We hope to have the pleasure of welcoming you back to Palms City Resort for another perfect stay in the future.Best regards,

10/10 – Excellent

Claire

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was in a great location and we loved the gardens/grounds felt like you were in the tropics. Room was large, clean and was great having a private balcony. Staff were very helpful.
Séjour de 5 nuits en décembre 2023
Palms City Resort a répondu le 23 janv. 2024
Dear Claire,Thank you for your review! We're thrilled you loved our hotel's great location, lush tropical gardens, spacious and clean rooms with private balconies, and our helpful staff. We appreciate your feedback and hope to welcome you back soon!

10/10 – Excellent

Cheryllann

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Really enjoyed our stay between Dec 21 - 28, 2023. The only unsavory comment I have is that we wereneverable to get the cook to answer the bell to get cooked eggs for breakfast. Everything else was great and would recommend this accommodation! Thank you Palms City Resort Staff!
Séjour de 5 nuits en décembre 2023
Palms City Resort a répondu le 23 janv. 2024
Dear Cheryllann,Thank you for choosing Palms City Resort for your stay from Dec 21 - 28, 2023. We're thrilled to hear that you had an enjoyable experience overall.We apologize for the inconvenience you experienced with regards to getting cooked eggs for breakfast. Your feedback is valuable to us, and we will address this issue with our team to ensure that prompt assistance is provided in the future.Nonetheless, we're glad to know that everything else during your stay was great, and we appreciate your recommendation of our accommodation. Our dedicated staff members work hard to provide exceptional service, and they join me in thanking you for your kind words.Once again, thank you for your feedback and for choosing Palms City Resort. We hope to have the opportunity to welcome you back for another wonderful stay in the future.

10/10 – Excellent

Lady

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay in sunset villa and palm villa. Both it's amazing. The sunset have big bathroom which is so nice, while palm is small bathroom but have the spa outdoor. Both have bbq facilities and have utensils etc. It's better if they have the the robe.
Séjour de 1 nuit en décembre 2023
Palms City Resort a répondu le 23 janv. 2024
Dear Lady,Thank you for sharing your wonderful review of your stay at Palms City Resort. We're delighted to hear that you enjoyed your time in both the Sunset Villa and Palms Villa.We're glad you appreciated the spacious bathroom in the Sunset Villa. It's always a pleasure to offer our guests a comfortable and enjoyable experience. The outdoor spa in the Palm Villa truly adds a special touch, allowing you to relax and unwind in a unique setting.We're also pleased to know that you made use of our BBQ facilities and found the provided utensils to be convenient. Your feedback regarding the robes is duly noted, and we appreciate your suggestion for added comfort during your stay.Thank you once again for your kind words and valuable feedback. It was a pleasure hosting you, and we hope to welcome you back to Palms City Resort for another amazing experience.

10/10 – Excellent

louise

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
oasis in the city
This place has just been renovated and is looking fantastic. Perfect location, quiet, friendly staff and a great breakfast.
Séjour de 1 nuit en octobre 2023
Palms City Resort a répondu le 23 janv. 2024
Dear Louise,Thank you for your fantastic review of Palms City Resort! We're thrilled that you loved our recently renovated property, perfect location, friendly staff, and great breakfast. We appreciate your kind words and hope to welcome you back soon!

10/10 – Excellent

matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2023
Palms City Resort a répondu le 23 janv. 2024
Dear Matthew,Thank you so much for choosing to stay at Palms City Resort! We are thrilled to hear that you had a wonderful experience during your recent visit. Our team takes great pride in providing exceptional service and creating a memorable stay for our guests. Your kind words and positive feedback mean the world to us. We look forward to welcoming you back to Palms City Resort in the future!

10/10 – Excellent

Nora

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Room was nice and I enjoyed it
Séjour de 1 nuit en décembre 2023
Palms City Resort a répondu le 23 janv. 2024
Dear Nora,Thank you so much for choosing to stay at Palms City Resort! We are thrilled to hear that you had a wonderful experience during your recent visit. Our team takes great pride in providing exceptional service and creating a memorable stay for our guests. Your kind words and positive feedback mean the world to us. We look forward to welcoming you back to Palms City Resort in the future!

10/10 – Excellent

mayson

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
stay here
great location, just refurbished and in beautiful condition a truly amazing oasis in the middle of the city
Séjour de 1 nuit en novembre 2023
Palms City Resort a répondu le 29 janv. 2024
Dear Mayson,Thank you for your review of Palms City Resort! We're delighted to hear that you enjoyed our great location and found our recently refurbished property to be in beautiful condition. It's wonderful to know that you found our resort to be a truly amazing oasis in the middle of the city.We take great pride in providing a serene and relaxing environment for our guests, even amidst the bustling city surroundings. We're thrilled that you appreciated the efforts we've made to create a tranquil retreat for our guests.Thank you again for sharing your positive experience. We hope to have the opportunity to welcome you back to Palms City Resort in the future.Best regards,

10/10 – Excellent

Terry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed in garden room ,felt like had no neighbours because gardens were so lush
Séjour de 5 nuits en novembre 2023