2/10 – Terrible
Natalia
16 juin 2024
Points faibles : Service et personnel
Wow… I was excited to stay here because the reviews seemed okay and there was free breakfast. Two of the front desk people were very nice but the two older ones were very much not. There were several issues - firstly, I had reserved a room a month in advance and when we got there we were put into two rooms instead of the one I reserved because they were overbooked? One of the rooms smelled strongly of some kind of chemical or maybe mold. Then, our keys periodically were not working. They moved us into the original room I reserved, but I asked if we could keep one of the rooms so we didn’t have to keep moving our stuff around. The guy at the front said yes, since nobody was using it that night, at no extra charge. Strange, because the previous people were saying it was fully booked that day as well. Anyway, when we get back that night they tell us they will be charging us for the other room even though the man at front said we could use it for free. So much hassle, lies, and rudeness. Also, the new room smelled very strange as well. The facilities and breakfast were alright and the beds were very comfy but that’s about it. May be worth a stay but just watch out for the management and your room may be stinky.
Natalia
Séjour de 2 nuits en juin 2024