Title: SureStay by Best Western Irving Grapevine DFW North (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10007&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay by Best Western Irving Grapevine DFW North Convenient hotel near Irving Convention Center offers a peaceful retreat with a swimming pool, helpful staff, and easy access to shopping and conferences. ## Photo gallery for SureStay by Best Western Irving Grapevine DFW North ![Reception - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/05a948bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/bfea0cd3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/91a7d9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Non Smoking - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/7f1eb8b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/fbd242dd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Days Inn by Wyndham Irving Grapevine DFW Airport North offers practical comforts like free to-go breakfast and airport shuttle service. Guests can stay active in the gym, manage business at the center, and unwind with a refreshing swim after a busy day. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free airport shuttle - Pet friendly - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub ![Standard Room, 1 Queen Bed, Accessible, Bathtub](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/4e40e951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Bathtub ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds, Non Smoking ![Standard Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/507b9f3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) ![Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/e0b3019d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/8de06a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Non Smoking (with Sofabed) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 4 - 2 Double Beds ### Standard Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/8de06a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Non Smoking, Jetted Tub ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/7e0647d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (with Sofabed) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed) ![Suite, 1 Queen Bed, Non Smoking (with Sofabed)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/w3837h3407x3y0-8b143780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking (with Sofabed) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Shower/tub combination - 1 bedroom - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Superior Room, 2 Double Beds (Smoke Free)](https://images.trvl-media.com/lodging/1000000/20000/12400/12368/916a9088.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Red Roof Inn PLUS+ Dallas – Addison Addison - Pool - Pet friendly - Parking included - Free WiFi 7.4 Good 1,006 reviews CA $85 CA $98 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Dallas-Hotels-Red-Roof-Inn-Plus-Dallas-Addison.h12368.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=685746ae-e580-4bf9-a75e-44d073132597&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/110000/106400/106342/0491897b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wingate by Wyndham DFW / North Irving DFW Freeport - 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Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 19 reviews CA $97 CA $110 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Dallas-Hotels-Spark-By-Hilton-Garland-Dallas-East.h121883868.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=685746ae-e580-4bf9-a75e-44d073132597&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-SureStay-By-Best-Western-Irving-Grapevine-DFW-North.h10007.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-SureStay-By-Best-Western-Irving-Grapevine-DFW-North.h10007.Hotel-Information) ## About the area Located in DFW Freeport, a neighborhood in Irving, SureStay by Best Western Irving Grapevine DFW North is near the airport. Grapevine Mills Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Discovery Center and Great Wolf Lodge Waterpark. Ready for a night out? Consider Toyota Music Factory. [Visit our Irving travel guide](https://www.expedia.ca/Irving.dx8199) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.91553%2C-97.00570&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vd2Vo-zzxQ0rjCPviAOt8Lm_JwU=) 4325 W John Carpenter Fwy, Irving, TX, 75063 ### What's nearby - ![Dallas_GrapevineMillsMall_6081109-2](https://images.trvl-media.com/place/6081109/ac585cbf-7191-42a6-bf8a-307b800f3720.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grapevine Mills Mall 5 min drive \- 8.6 km - ![irving convention center](https://images.trvl-media.com/place/6184012/57cddd93-7a98-49a4-a531-d885e47c2bb1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Irving Convention Center 6 min drive \- 9.7 km - ![Dallas_GreatWolfLodgeWaterpark_553248621532644134-4](https://images.trvl-media.com/place/553248621532644134/bc94d538-a3af-4a28-a254-2a82dc69398c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Great Wolf Lodge Waterpark 6 min drive \- 10.4 km - ![Dallas_GaylordTexanConventionCenter_553248633955817001-5](https://images.trvl-media.com/place/553248633955817001/01e48aae-aeba-4f9f-b8b3-63d0795365fd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gaylord Texan Convention Center 7 min drive \- 11.1 km - Lee Park 2 min drive \- 3.4 km ### Getting around - Belt Line Station 5 min drive - West Irving Station 12 min drive - Dallas-Fort Worth Intl. Airport (DFW) 7 min drive ### Restaurants - McDonald's 3 min drive - RaceTrac 3 min drive - Whataburger 2 min drive - Sushi Poki 3 min drive - Starbucks 3 min drive ## About this property ### SureStay by Best Western Irving Grapevine DFW North Hotel near Irving Convention Center Located close to Great Wolf Lodge Waterpark and Grapevine Mills Mall, SureStay by Best Western Irving Grapevine DFW North provides free to-go breakfast, a free roundtrip airport shuttle, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center. Additional perks include: - Swimming pool - Free self parking, plus extended parking (surcharge) - ATM/banking services, smoke-free premises, and a front-desk safe - An elevator, luggage storage, and a vending machine Room features All 134 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property. Other amenities include: - Shower/tub combinations, free toiletries, and hair dryers - TVs with premium channels - LED light bulbs, refrigerators, and microwaves ## Similar properties ![Free daily continental breakfast](https://images.trvl-media.com/lodging/1000000/30000/25900/25843/a1fd2b83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn DFW Airport North DFW Freeport - Pool - Breakfast included - Free airport shuttle - Pet friendly 7.8 Good 3,017 reviews CA $84 CA $97 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=25843&PinnedHotelID=25843&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/540000/531300/531209/8c6c15a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Irving/DFW Apt/North DFW Freeport - Breakfast included - Free airport shuttle - Parking included - Free WiFi 6.8 1,137 reviews CA $77 CA $89 total includes taxes & fees Mar 15 - 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Pool - Pet friendly - Parking included - Free WiFi 7.2 Good 1,007 reviews CA $83 CA $96 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=8896&PinnedHotelID=8896&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/890000/890000/889910/aa2c8883.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hawthorn Extended Stay by Wyndham DFW Airport North DFW Freeport - Breakfast included - All-inclusive - Free airport shuttle - Pet friendly 6.4 29 reviews CA $81 CA $94 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=889910&PinnedHotelID=889910&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/540000/533700/533693/54018134.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites DFW Airport DFW Freeport - Pool - Hot tub - Breakfast included - Free airport shuttle 8.0 Very good 1,002 reviews CA $109 CA $126 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=533693&PinnedHotelID=533693&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43000/42966/6ba73187.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Irving DFW Airport South South Irving - Pool - Hot tub - Breakfast included - Free airport shuttle 7.4 Good 1,001 reviews CA $71 CA $82 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=42966&PinnedHotelID=42966&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/130000/120600/120587/w3000h1991x0y0-66c5858e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Irving DFW Airport/South Central Irving - Breakfast included - Free airport shuttle - Pet friendly - Parking included 6.4 1,000 reviews CA $84 CA $97 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=120587&PinnedHotelID=120587&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/110000/106400/106342/0491897b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham DFW / North Irving DFW Freeport - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 1,627 reviews CA $116 CA $134 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=106342&PinnedHotelID=106342&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10007,25843,531209,50958,21693) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour free roundtrip airport shuttle at scheduled times - Free self parking on site - Free RV/bus/truck parking on site - Extended parking on site (USD 6 per day) - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free on-the-go breakfast available daily 6:00 AM to 9:00 AM ### Things to do - Gym - Pool ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 3 floors - At least 80% lighting from LEDs - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Heating - Iron/ironing board - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash Breakage deposit: USD 100 per night - 0.52 percent destination fee will be charged We have included all charges provided to us by the property. ### Optional extras - Extended parking fee: USD 6 per day - Pet deposit: USD 100 per stay - Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector Masks are required at the property for guests without COVID-19 vaccination ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Days Inn Grapevine Days Inn Grapevine Hotel Days Inn Grapevine Hotel Irving Airport North DFW Days Inn Wyndham Irving Grapevine DFW Airport North Hotel Days Inn Irving Grapevine Dfw Airport North Hotel Irving Days Inn Irving Grapevine DFW Airport North Hotel Days Inn Wyndham Grapevine DFW Airport North Hotel Days Inn Wyndham Irving Grapevine DFW Airport North Days Inn Wyndham Grapevine DFW Airport North Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel Days Inn by Wyndham Irving Grapevine DFW Airport North Irving ## Frequently asked questions ### Does SureStay by Best Western Irving Grapevine DFW North have a pool? ### How much does it cost to stay at SureStay by Best Western Irving Grapevine DFW North? ### Is SureStay by Best Western Irving Grapevine DFW North pet-friendly? ### How much is parking? ### What time is check-in at SureStay by Best Western Irving Grapevine DFW North? ### What time is check-out at SureStay by Best Western Irving Grapevine DFW North? ### Does SureStay by Best Western Irving Grapevine DFW North provide a shuttle to the airport? ### Where is SureStay by Best Western Irving Grapevine DFW North located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay by Best Western Irving Grapevine DFW North Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.4 Amenities ### 7.4 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 54 8 - Good 31 6 - Okay 24 4 - Poor 15 2 - Terrible 31 ## Reviews ### 10/10 Excellent #### Alberto Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Alberto Stayed 1 night in Jan 2026 ### 10/10 Excellent #### ANA Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay and rest ! Staff was very courteous and understanding! ##### ANA Stayed 1 night in Oct 2025 ### 8/10 Good #### Tanya Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was clean and good for 4 people to stay in one room ##### Tanya Stayed 1 night in Oct 2025 ### 8/10 Good #### David Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were friendly, the room clean and quiet. My only complaint was a lack of breakfast choices. They need to add eggs and sausage or something. ##### David Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Maria Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was really clean and quiet. ##### Maria Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Terrona Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean nice rooms and very quite ##### Terrona Stayed 2 nights in Sep 2025 ### 8/10 Good #### Remington Oct 17, 2025 Liked: Property conditions & facilities Check in was through a machine so it took awhile but other than that it was a good stay. The room was clean and friendly staff. Unfortunately we left before the breakfast was served so we did not get a chance to try it. ##### Remington Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Terrona Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything is always clean and quite ##### Terrona Stayed 2 nights in Sep 2025 ### 8/10 Good #### Juan Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort There is a shuttle, but i couldn't/didn't use it. Nice people here ##### Juan Stayed 1 night in Oct 2025 ### 8/10 Good #### Karlos Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and environment. ##### Karlos Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Brent Oct 16, 2025 That I could have my dog with loved that part but the in room toilet is very weak room was clean and good place to lay ur head and it was quiet but what didn't make sense was how the front desk clerk didn't know what a plunger was ##### Brent Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Isabella Evelyn Nov 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was lackluster. Had more of a motel feel than hotel. Walls were thin, could hear the TV from the adjoining room all day and night along with the myriad children they had in there awake at all hours. Bathroom did not dry quickly, could do with a fan. Room felt cramped for two people but you get what you pay for I suppose. Air conditioner had bugs in it. Smells from adjoining room also permeated the walls and door. The staff were courteous at the very least. ##### Isabella Evelyn Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Terrona Sep 23, 2025 Liked: Cleanliness, property conditions & facilities The rooms were always clean. The staff was nice except the lady on Sunday she was in her own world. Was trying to rebook our room and she wasn’t paying attention to what I was telling her because she was paying attention to what was going on around her. But the stay and everything was nice. ##### Terrona Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Lillie Jan 21, 2026 Disliked: Cleanliness, property conditions & facilities January 20 at 5 AM we lost hot water and didn’t have water the remaining of the night went to the front office receptionist. Got switched rooms and still no hot water apparently we were the only ones complaining. The front counter lady was very rude. We called several times. She didn’t answer as well as hanging up in our face without answering the phone, she didn’t wanna let us speak to a manager. She didn’t wanna comp a free night of a room. She didn’t wanna give me a refund That was the worst day possible to not have hot water all day and not able to take a bath other than that, it’s quiet not a whole lot of movement or action going on over there they could use better beds. They could use better faucets they can use better sealant For the doors and windows for the heat to stay in. 1.3 ##### Lillie Stayed 4 nights in Jan 2026 ### 8/10 Good #### Troy Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved almost everything about this property. The location convenient to the airport, the well-appointed room, and the free shuttle to and from the airport. They also offered very reasonable long-term parking while I was away. My only issue was that the literature in my room advertised a free continental breakfast that started at 6:00 am, and I confirmed this time with the front desk, yet the employee who showed up at 6:15 didn’t seem to be aware of this, nor was she able to explain anything. She was only able to repeat,”seven o’clock,” over and over again. I ended up leaving without breakfast and had to buy some food on the road. ##### Troy Stayed 1 night in Oct 2025 ### 6/10 Okay #### Marie Louchelle Mar 8, 2026 Liked: Staff & service The staff were nice, they have breakfast but it’s not that great. They only served oatmeal, muffins and coffee. Some hotels offer eggs/sausages or even pancakes. The queen bed was also small, it looked like a double. There was also hair on top of the bedsheet when we first got there and a brown stain on the side of the bed. Most likely won’t stay here again. If you’re on a budget then this place is good enough. ##### Marie Louchelle Stayed 2 nights in Mar 2026 ### 8/10 Good #### Tatyana Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Pretty good! ##### Tatyana Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jason Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities For a low priced motel by the airport, this place was a delightful surprise. Very high tech. Maybe I'm getting old or am just from the sticks, but it felt like I was in the future. ##### Jason Stayed 1 night in Jan 2026 ### 6/10 Okay #### Michael Mar 2, 2026 Disliked: Cleanliness, amenities There was hair on the towels and the phone didn't work. ##### Michael Stayed 4 nights in Feb 2026 ### 8/10 Good #### William Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice place close to the airport. ##### William Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ERICA Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing place ##### ERICA Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Mary Mar 6, 2026 Liked: Staff & service Disliked: Amenities, property conditions & facilities Roaches in the room and no breakfast despite the hotel advertising it. The room looked recently updated, but the clothing rack fell off the wall and both the TV and coffee maker didn’t work. I have photos documenting these issues. I hope management will address these problems and consider a refund given the condition of the room and the missing advertised amenity. ![As I picked up my clothes from the fallen rack (fell right off the wall), roaches went running. These are only 2 that I snapped after grabbing my phone](https://a.travel-assets.com/ugc/hotel-reviews/fd0e6ebf-3641-4c5a-8785-e58644a3c887-1772759121078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Middle of the night, clothing rack fell from the wall. I didn't even have very much hanging up](https://a.travel-assets.com/ugc/hotel-reviews/ba6d3670-48b3-4843-aef3-343b8eb45a74-1772759143660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The shower was a trickle. It would take me a week to wash my hair with this little bit of water](https://a.travel-assets.com/ugc/hotel-reviews/502e04fc-4738-41a2-add2-944f9a0e48a5-1772759144761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![More pix of roaches](https://a.travel-assets.com/ugc/hotel-reviews/1b136c43-ed3a-4fb2-8354-2919d86a1a90-1772759123789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Stayed 1 night in Mar 2026 ### 10/10 Excellent #### Kori Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities would stay again ! ##### Kori Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### kenyetta Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great everything ##### kenyetta Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jeremy Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff ##### Jeremy Stayed 3 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Crowne Plaza Houston Med Ctr-Galleria Area by IHG](https://www.expedia.ca/Houston-Hotels-Crowne-Plaza-Houston-River-Oaks.h28060.Hotel-Information) > - [Welcome to your Dallas escape — a luxurious 1-bedroom, 1-bath condo nestled in the prestigious Swiss Ave district. 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