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Hawthorn Suites by Wyndham Dallas/Love Field Airport – Avis

2.5 out of 5
Hawthorn Suites by Wyndham Dallas/Love Field Airport
7900 Brookriver Drive, Dallas, TX

Avis

5,4
Note de 10 – Excellent, d’après 141 avis sur 1001." "
Note de 8 – Bien, d’après 160 avis sur 1001." "
Note de 6 – Acceptable, d’après 188 avis sur 1001." "
Note de 4 – Médiocre, d’après 185 avis sur 1001." "
Note de 2 – Terrible, d’après 327 avis sur 1001." "

5,6/10

Propreté

6,4/10

Service et personnel

5,0/10

Commodités

5,0/10

État et installations de l’hébergement

4,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

solange

Points faibles : Service et personnel
il manque des plats a four
Séjour de 2 nuits en juillet 2017

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Karen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an older property that has some updates. The management team takes great pride in their property at working to marry the old and the new. Ownership needs to invest more in updates. They definitely have the right management team. The place was very clean.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Benjamin

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023

4/10 – Médiocre

Jose

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Front desk staff was very friendly and courteous. Our room was cleaned only 1 time during our 3 night stay there. No fresh towels and we had to take our trash out. Would not recommend for family. We had people knocking on our door late at night on a couple of occasions and the locks to our front door and sliding door were not functioning. Rooms need updating.
Séjour de 3 nuits en octobre 2023

4/10 – Médiocre

earnest

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

Hannah

Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
No breakfast like advertised, wifi never worked, room smelled like cigarettes and had various stains across the room. Felt very unsafe
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

Judith

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Don’t do it!
I cannot believe that Wyndham allows their name to be associated with this property. Am alerting Wyndham. Not safe! Do not book! Period. On a bright note, front desk attendant, is spectacular!!!!
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

Mari

Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Rene

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Commodités
👍

2/10 – Terrible

Carol

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Said there was a computer glitch when I arrived and told me that they were grossly over booked and my reservation wasn’t available or my friend and theirs We ended up at crown royal!!
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

Christine

Points faibles : Service et personnel
Did not stay bc it was overbooked. No notice that a room wasn’t available until I arrived late that evening.
Séjour de 2 nuits en septembre 2023

4/10 – Médiocre

Jeffree

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
No airport shuttle, room smelled like weed, run down area, etc. What I liked tho is that it has lots of potential. Did like rooms, big.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Henry

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
My stay was harmed by a loud argument in the early morning hours and then someone moving equipment.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Zafolyn

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
BAD FOR BUSINESS
Would not recommend this hotel to anyone
Séjour de 1 nuit en avril 2023

6/10 – Acceptable

collette

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The staff was ok I called to the front desk several times cause there wasn’t a remote for the tv they brought one and it didn’t work she claimed she was going to come in 30 mins she never. There were roaches around the bed, dresser, kitchen.
Séjour de 1 nuit en avril 2023

2/10 – Terrible

Amanda

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023

6/10 – Acceptable

Mohamed

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
For a night or two maybe
For the price not worthed
Séjour de 1 nuit en avril 2023

4/10 – Médiocre

Voyageur vérifié

Points faibles : État et installations de l’hébergement, confort de la chambre
Never again
those rooms are old and, tv remotes didn't work, the bathroom toilet was loud the whole night
Séjour de 1 nuit en mars 2023

2/10 – Terrible

Kris

Points faibles : Propreté, état et installations de l’hébergement
Our room smelt like smoke when it was supposed to be smoke free, stains on the sofa and bed sheets, sinks leaking, people smoking marijuana outside!

2/10 – Terrible

Richard

Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Do not stay here
Avoid this hotel. I chose it because of the brand, but don’t be fooled. This property is unsafe. I left and found another place to stay. It was that bad.
Séjour de 2 nuits en mars 2023

6/10 – Acceptable

Laura

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The first room we were given smelled like smoke and the lights wouldn’t turn on. The second room was better, but the place doesn’t look like in the pictures. It is old and the appliances are rusty. We only needed the place for one night, but if it was needed longer we would have left and found another place.
Séjour de 1 nuit en mars 2023

2/10 – Terrible

Paulette

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very scary place.
Séjour de 1 nuit en février 2023

2/10 – Terrible

Dawn

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place needs to be exterminated. I do not really rate hotels but this one I just could not let go by. This was the worst place I’ve stayed at. The price they charged is too much for this place. There are broken everything. They have roaches also. I came in town for business and thought this would be great to stay near the airport here but I should’ve did more research. When I check out at 4:30 am I ask for a receipt for my stay I have yet to get one. They do not provide any toiletries when asked. Holes in doors and walls. Coffee maker with no coffee. I reserved a studio room with sofa and did not recurved what I reserved. Yes I should have left but there was no more rooms for where I was staying around. Therefore I had no choice to stay here. No I would never stay here again or recommend it to anyone
Séjour de 2 nuits en janvier 2023

4/10 – Médiocre

Lidia

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en janvier 2023

2/10 – Terrible

Ana

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Walked in to the room and it reeked of cigarette smoke. I walked into the restroom and there was dead cockroaches, as well as live ones crawling around. I was there for no longer than 35 minutes, and when going to the front desk to get a refund and look for a different place, Ashley at the front desk refused. All she said was that the manager, Neff, doesn’t come to the hotel often and there was nothing we could do to get a refund.
Séjour de 1 nuit en janvier 2023

2/10 – Terrible

Jesus

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ugly apto
Séjour de 5 nuits en janvier 2023

2/10 – Terrible

James

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing like the d we

6/10 – Acceptable

Randall

Points forts : Confort de la chambre
Rooms
We're handicapped and there was stairs. There was no coffee pot in the room or dishes.
Séjour de 1 nuit en décembre 2022

6/10 – Acceptable

Hershel

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Five gallons of gas was stolen from my rental car and the gas tank cover was broken. The car was parked at the entrance to my room for only about eight hours. Very bad neighborhood. I will not be staying there again.
Séjour de 1 nuit en novembre 2022

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Dirty....
Room was dirty, overall cleanliness and attention to detail was poor. Ended up not staying and re-booking elsewhere.
Séjour de 1 nuit en novembre 2022

2/10 – Terrible

Nicholas

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2022

4/10 – Médiocre

Nancy

Voyage en famille
Points faibles : Service et personnel
It was not what we expected when we booked the room. Check in was uncomfortable. Room was below average in Maintenance and appearance.
Séjour de 1 nuit en octobre 2022

2/10 – Terrible

John

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was filthy and in kept
Séjour de 1 nuit en octobre 2022

4/10 – Médiocre

Rachelle

Séjour de 1 nuit en octobre 2022

2/10 – Terrible

Nasheed

Séjour de 1 nuit en octobre 2022

2/10 – Terrible

Joseph

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
There were bugs everywhere
Séjour de 1 nuit en octobre 2022

2/10 – Terrible

Roy

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Roach infested dump.
This place is a roach infested, unsafe, filthy slum. I left 2 hours after arriving, and waited for the Uber to arrive before leaving the room to reduce the chance of being mugged between the room and parking lot. I can’t believe a national brand like Wyndham would attach its name to this dump. I understand you won’t get a Hilton for these rates, but there are better choices, including sleeping in your car or on a bench at the airport. This place should be removed from any reputable on line site, as it is a complete misrepresentation of the property bordering on fraud.
Séjour de 2 nuits en octobre 2022

10/10 – Excellent

April

Séjour de 1 nuit en octobre 2022

2/10 – Terrible

Andrew

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Avoid at all Costs
Worst hotel stay I have ever had. Rooms dirty, showers did not work, wasn't clean, broken light fixtures, no smoke detectors, etc.
Séjour de 2 nuits en octobre 2022

2/10 – Terrible

JAVIER

Séjour de 1 nuit en octobre 2022

2/10 – Terrible

Jennifer

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
We felt so uncomfortable that we left. The best wasted $ ever. Do not stay at this hotel. We saw drug deals, prostitutes, and our hotel room door had been busted in so often, there was metal plate to keep it shut. The room reeked of weed. For the safety of my family, we left. Expedia shouldn't offer this hotel to the public.
Séjour de 1 nuit en juillet 2022

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dirty room
The sheets were dirty, the toilet was dirty, there was bugs on the sheets and pillow cases. Multiple flies and gnats flying around. Also had an odor to the room.
Séjour de 4 nuits en septembre 2022

10/10 – Excellent

Stephanie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en août 2022

4/10 – Médiocre

Tiona

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ITS A NOPE FOR ME GOOD LUCK
Went to check in at the time provided was told to leave as come back which wasted a lot of gas time and money for me then the staff lectured me about my intentions at the hotel because of my age assuming I would party smoke and partake in unsafe intimate activities. When I was just trying to have a place to relax sleep and cook with my husband as a twenty year old with a chaotically busy and stressful life we were tormented by awful smells in and out of the hotel room a not so great environment very loud lots of sirens yelling fighting stomping not to mention we spent our nights fighting against rats in our room that recked the kitchen torn through and consumed our food and made noise all night doing so we had to Throw away a lot of food we spent money on because of the rat invading the kitchen all in all this experience wasted my time money and I couldn’t even get to relax and sleep DO NOT RECOMMEND
Séjour de 2 nuits en septembre 2022

4/10 – Médiocre

stephanie

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The stuff that I encountered from the front desk to a couple members of the cleaning crew were very nice and friendly. The only complaint that I have was the hot water in the shower didn't get hot it was at best lukewarm. I went to go use the microwave and there were little roaches running around on the floor of the bathroom, kitchen, and counter
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Dorai raju

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Terrible
As per standards, I will rate 1 out of 10. I am disappointed with this. It's entirely different than what appears in the photos. I paid $90 + tax for this, and $30 is more than enough. It is not the hotel but a bunch of old studio apartments. Everything is old, and there is no hot water in my room. I didn't complain as I had already changed rooms; they gave me a smoke-free room even though I had reserved a non-smoking room. It is shady, and I felt insecure as well. I didn't expect this from Wyndham. This place is worst than any other cheap motel out there.
Séjour de 1 nuit en septembre 2022

8/10 – Bien

Armand

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Jaretze

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Didnt feel safe
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Bradley

Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Horrible
Séjour de 1 nuit en août 2022