Title: Comfort Suites Lewisville - Dallas - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Suites Lewisville - Dallas Hotel with free parking, in the vicinity of SEA LIFE Grapevine Aquarium ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/662825b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/2098552b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, Select Comfort beds, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/355cf3ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/2018bc7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/652f8890.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Grapevine Mills Mall, Comfort Suites Lewisville offers practical amenities for all stays. Guests appreciate the laundry facilities, 24/7 business center, fitness center, in-room WiFi, outdoor seating, and luggage storage options. 7.6 Good ## Popular amenities - Gym - 24/7 front desk - Parking included - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=42942&PinnedHotelID=42942&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Premium bedding, Select Comfort beds, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/dd343790.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Non Smoking ### Highlights Separate sitting area Air conditioning Heating Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 400 sq ft - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ![Suite, Non Smoking](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/152f9511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Non Smoking ### Highlights Separate sitting area Air conditioning Heating Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 400 sq ft - Sleeps 6 - 2 Queen Beds OR 1 Double Sofa Bed ![Premium bedding, Select Comfort beds, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/89e8e360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Air conditioning Heating Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 400 sq ft - Sleeps 2 - 1 King Bed ![Suite, Multiple Beds, Accessible, Non Smoking](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/b87eac52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Heating Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 399 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/91e4e72a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking 8.0 Very good 2 reviews ### Highlights Separate sitting area Air conditioning Heating Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 400 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, Select Comfort beds, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42942/dd343790.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Heating Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 400 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/43000000/42840000/42839900/42839826/86fb44af.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton Euless DFW West Euless - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 409 reviews CA $118 CA $134 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Dallas-Hotels-Home2-Suites-By-Hilton-Euless-DFW-Airport-West.h42839826.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=b3809347-29f7-44a4-b168-a70d8e6eda77&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36080000/36075100/36075099/56c0c4ab_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HALL Arts Hotel Dallas, Curio Collection by Hilton Downtown Dallas - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Comfort-Suites-Lewisville.h42942.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Comfort-Suites-Lewisville.h42942.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.00118%2C-96.96764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2nRMWQ4Aat9z9TFAr81ah7m8pwY=) 755A Vista Ridge Mall Dr., Lewisville, TX, 75067 #### What's nearby - The Vista - 2 min walk - 0.2 km - Grapevine Mills Mall - 7 min drive - 10.0 km - Lewisville Lake Environmental Learning Area - 7 min drive - 9.6 km - LEGOLAND® Discovery Center - 8 min drive - 10.3 km - Irving Convention Center - 13 min drive - 21.1 km #### Getting around - North Carrollton-Frankford Station - 10 min drive - West Irving Station - 19 min drive - Dallas-Fort Worth Intl. Airport (DFW) - 17 min drive #### Restaurants - ‪Paris Baguette - ‬10 min walk - ‪BJ's Restaurant & Brewhouse - ‬10 min walk - ‪Chill - ‬6 min walk - ‪Olive Garden - ‬3 min drive - ‪54th Street Restaurant & Drafthouse - ‬13 min walk ## About this property ### Comfort Suites Lewisville - Dallas Hotel near Grapevine Mills Mall Located close to Lewisville Lake Environmental Learning Area and LEGOLAND® Discovery Center, Comfort Suites Lewisville - Dallas provides laundry facilities, a gym, and a 24-hour business center. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Express check-out, outdoor furniture, and an elevator - Coffee/tea in the lobby, a banquet hall, and 1 meeting room - Guest reviews give top marks for the helpful staff Room features All 60 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and separate sitting areas. More amenities include: - Select Comfort beds and sofa beds - Bathrooms with hydromassage showers and shower/tub combinations - Flat-screen TVs with premium channels - Separate sitting areas, mini fridges, and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/20600/20600/87555c42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Lewisville Lewisville - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,123 reviews CA $106 CA $122 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=20600&PinnedHotelID=20600&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/104000000/103400000/103394200/103394152/015ae29f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Lewisville Vista Ridge Mall Lewisville - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 249 reviews CA $104 CA $119 total includes taxes & fees Nov 16 - 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Coffee and tea in common areas ### Things to do - Gym ### Family friendly - In-room microwave - In-room sofa bed - Laundry facilities - Mini-fridge ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (on request) ### Business services - 24-hour business center - Meeting room ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Assistive listening devices - Elevator - Handrails in stairways - Pool hoist on site - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge - Restaurant dining guides ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board - Phone - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Comfort Suites Vista Ridge Mall Comfort Suites Vista Ridge Mall Hotel Comfort Suites Vista Ridge Mall Hotel Lewisville Comfort Suites Vista Ridge Mall Lewisville Comfort Suites Lewisville Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville Comfort Suites Lewisville Hotel Comfort Suites Lewisville Hotel Comfort Suites Lewisville Lewisville Comfort Suites Lewisville Hotel Lewisville ## Frequently asked questions ### Is Comfort Suites Lewisville - Dallas pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Comfort Suites Lewisville - Dallas? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Lewisville - Dallas on Nov 5, 2025 start from CA $109.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Dallas-Hotels-Comfort-Suites-Lewisville.h42942.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Comfort Suites Lewisville - Dallas? > Self parking is free at this property. ### What time is check-in at Comfort Suites Lewisville - Dallas? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Comfort Suites Lewisville - Dallas? > Check-out is at 11:00 AM. ### Where is Comfort Suites Lewisville - Dallas located? > Located in the heart of Lewisville, this hotel is within 9 mi (15 km) of SEA LIFE Grapevine Aquarium, LEGOLAND® Discovery Center, and Grapevine Mills Mall. Lewisville Lake Environmental Learning Area and Grapevine Lake are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Comfort Suites Lewisville - Dallas Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 8.0 Staff & service ### 6.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 367 8 - Good 304 6 - Okay 136 4 - Poor 86 2 - Terrible 106 ### 8/10 Good #### Juan Carlos Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Juan Carlos Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Leanna Mar 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All Stars! Loved the room and the service. ##### Leanna Stayed 1 night in Feb 2025 ### 2/10 Terrible #### AnTonie Jul 31, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I was about to stay at the property this past weekend and the room was in terrible condition, and after promptly going down right after check in and asking for a refund so I can get ready for a function, they denied even after the condition of the terrible condition of the room, telling me I would have to contact who I booked with and ignoring their calls for over an hour. ##### AnTonie Stayed 1 night in Jul 2025 ### 6/10 Okay #### Heather Jun 20, 2025 Disliked: Amenities The pool was closed for renovations. We were not told this during booking. We had to pay an additional $61.11 upon checkin. I was told it was a $50 deposit and $11.11 ##### Heather Stayed 1 night in Jun 2025 ### 10/10 Excellent #### daisy Jan 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in Dallas. ##### daisy ### 2/10 Terrible #### Jessica Aug 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel needs to be gutted and rebuilt Terrible smell in the room, the smell was like old wet carpet that it wasn't dry properly. Shower will make Terrible noise when turned on. Bed sheets didn't feel cleaned yuck. Floor where badly clean they even felt sticky. When undoing the bed my daughter found a nasty dirty tissue paper underneath the bed sheets. Terrible. Staff was friendly but Terrible hotel condition bathroom floors cracked, desk lamp old/ corrosion and bathroom doors broken ##### Jessica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### zaileon Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Was good stay ##### zaileon Stayed 1 night in Mar 2024 ### 4/10 Poor #### Carlos A Mar 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic. ##### Carlos A Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Jennifer Jun 26, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities Upon check-in, i was charged additional fees. My family checked into the room and found a large sticky substance on the carpet. We found the refrigerator in our room did not seal properly and the items did not stay cold. Our shower had a hand rail that was very loose and coming off the wall. The AC unit was not very cold despite the temperature setting. ##### Jennifer Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sherie Apr 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Host was outstanding ##### Sherie Stayed 1 night in Apr 2024 ### 8/10 Good #### Maria Sep 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love staying here. Staff are very friendly and helpful. Very clean...just a bit musty smelling. ##### Maria Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Maria Aug 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Helpful desk staff. Super clean room with all the amenities i would want. ##### Maria Stayed 1 night in Aug 2022 ### 6/10 Okay #### Pamela Nov 12, 2023 Can be better. To cheap to make it better ##### Pamela Stayed 5 nights in Oct 2023 ### 6/10 Okay #### Carin Jan 9, 2023 Liked: Staff & service, amenities Staff was great. Older property, mold visible in bathroom. Moldy smell in closet. Would not stay at property again ##### Carin ### 8/10 Good #### Seth Oct 31, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very friendly would stay again So, the hotel was a little outdated. At first I was nervous about the decision but the hotel was paid for so we were gonna stick it out. But the owners were so friendly. We were there 3 full days/ nights. We didn't see many other people- it was pretty empty. Everything was clean and smelled fresh just the hotel itself is older. I think it was definitely the most friendly place we've ever stayed. I would recommend. ##### Seth Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Meggan Dec 22, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t end up staying there this month but last month when I went it was gross and my husband and I left early and the reviews I left were commented on by the owners and it was funny. ##### Meggan Stayed 1 night in Dec 2022 ### 4/10 Poor #### Davi Feb 18, 2024 Front desk man lacks customer service and empty. ##### Davi Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Verified traveller Mar 16, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nasty. Felt dirty. ##### Verified traveller Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Zhenyu Jun 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer. ##### Zhenyu Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Jessica May 19, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities As advertised the property did not have the pool working hot tub or a gym! Specifications I requested when booking ! And still only got $25 credit by Expedia that’s it! I didn’t find out nothing until after I checked in. Very inconvenient ##### Jessica Stayed 1 night in May 2024 ### 8/10 Good #### Lisa Mar 21, 2023 Liked: Cleanliness, property conditions & facilities As a rule, I try to not be negative but that is not my intention here. The only thing that stands out is that the indoor swimming pool was “closed for the season.” First of all it’s an indoor pool, it is not exposed to the elements.and secondly you’re in Texas! ##### Lisa Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Verified traveller Jun 7, 2023 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### Do not stay here! I do not recommend this place. They charged me 50 dollars more than what I had booked for. Also I booked here because it stated it was a pet friendly hotel and pets stay free. Well when I got there I was told pets are not allowed, but due to circumstances they allowed my pet for a fee. The place is rundown and most of the appliances and furniture are rusty. ![](https://a.travel-assets.com/ugc/hotel-reviews/50F80AF82AC575DEDDEC3C10F274CF0F53A360221686097732022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Verified traveller Nov 17, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Run down, no bugs Clunky sounding elevator, door dragged on tile floor, top lock was broken off, toilet seat wasn’t clean, rip at end of sheet, curtains had rips, sun-blocking curtain wasn’t installed but rather was leaning against the wall (hazard for our toddler!), a/c was wasn’t working properly all night, breakfast was included but nobody was refilling items or keeping it clean, stains all over dining room carpet, none of the tables were cleaned off after use, and finally, they required a $50 deposit which I’m afraid they’re going to keep because of the tears that were already present in our room. There were no bugs visible but it’s definitely past its prime and hasn’t had good upkeep. Overpriced for what you get. $140 was too much for this place. ##### Verified traveller Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Verified traveller May 5, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Terrible Experience – A Waste of Money I stayed at this hotel recently and it was absolutely dreadful. From the moment I walked in, I could tell that the place was maybe the wrong choice. I was misled by the pictures online. The elevator was rusty and seemed like it was barely functioning, which was the first red flag. The paint was chipped on the room doors and hallway walls. Once I got to the room, the issues only got worse. The furniture was old and clearly hadn't been updated or well-maintained since the hotel opened. The bathroom had visible mold from the sink to the tub, which is both disgusting and unacceptable. On top of that, there was a bad, lingering smell in the room that I couldn’t get rid of no matter what I did. I sprayed the room down and tried to turn the air on and it only got worse. Not sure if the filters been changed at all. To make matters worse, the sheets and pillowcases were dirty, and it was clear they hadn't been properly cleaned. I felt uncomfortable and unsafe during my entire stay, and I couldn’t wait to check out. Overall, it was a terrible experience, and I feel like my money was completely wasted. I would not recommend this hotel to anyone, and I’ll definitely never stay here again. I am so upset I wasted money on this hotel. I could not convince myself to stay at this property causing me to leave earlier than expected. ##### Verified traveller Stayed 3 nights in May 2025 ### 6/10 Okay #### Kayla Jul 11, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The young man who checked us in was very polite and nice. When we got in the room it was “swampy” as my husband said. I just sat and played on my phone for a while and we cooled off but the more I unpacked and looked around I realized most of the metal surfaces were rusted, there’s a questionable residue on the curtain Hubby said possibly vomit, my brain thought the worst, yuk. There’s broken lampshades, broken framed artwork. It’s to late to cancel and go somewhere else. We’re just trying to get through the night. I would not stay here again. I will say the bathroom was clean. My shower was hot, the bed was soft and the ac worked. ##### Kayla Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Great Wolf Lodge Grapevine](https://www.expedia.ca/Dallas-Hotels-Great-Wolf-Lodge-Grapevine.h1906487.Hotel-Information) > > [Hilton DFW Lakes Executive Conference Center](https://www.expedia.ca/Dallas-Hotels-Hilton-DFW-Lakes-Executive-Conference-Center.h6039.Hotel-Information) > > [Pine Bungalows](https://www.expedia.ca/Jasper-Hotels-Pine-Bungalows.h37405792.Hotel-Information) > > [Grand Hyatt DFW - Connected to the airport](https://www.expedia.ca/Dallas-Hotels-Grand-Hyatt-DFW.h1209294.Hotel-Information) > > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [The Westin Dallas Fort Worth Airport](https://www.expedia.ca/Dallas-Hotels-The-Westin-Dallas-Fort-Worth-Airport.h1653.Hotel-Information) > > [Omni Frisco Hotel at The Star](https://www.expedia.ca/Dallas-Hotels-Omni-Frisco-Hotel.h18919478.Hotel-Information) > > [DoubleTree by Hilton Dallas - Richardson](https://www.expedia.ca/Dallas-Hotels-DoubleTree-By-Hilton-Dallas-Richardson.h18234.Hotel-Information) > > [The Westin At The Woodlands](https://www.expedia.ca/Conroe-Hotels-The-Westin-At-The-Woodlands.h13173066.Hotel-Information) > > [Hyatt Regency DFW International Airport - Adjacent to Terminal C](https://www.expedia.ca/Dallas-Hotels-Hyatt-Regency-DFW.h22022.Hotel-Information) > > [AT&T Hotel & Conference Center at the University of Texas](https://www.expedia.ca/Austin-Hotels-ATT-Hotel-Conference-Center-At-The-University-Of-Texas.h2169414.Hotel-Information) > > [The Woodlands Waterway Marriott Hotel & Convention Center](https://www.expedia.ca/Conroe-Hotels-The-Woodlands-Waterway-Marriott-Hotel-Convention-Center.h907442.Hotel-Information) > > [Houston Airport Marriott at George Bush Intercontinental](https://www.expedia.ca/Houston-Hotels-Houston-Airport-Marriott-At-George-Bush-Intercontinental.h22967.Hotel-Information) > > [JW Marriott San Antonio Hill Country Resort & Spa](https://www.expedia.ca/San-Antonio-Hotels-JW-Marriott-San-Antonio-Hill-Country-Resort-Spa.h2841775.Hotel-Information) > > [Gaylord Texan Resort & Convention Center](https://www.expedia.ca/Dallas-Hotels-Gaylord-Texan-Resort-Convention-Center.h985065.Hotel-Information) > > [Hotels in Tobermory](https://www.expedia.ca/Tobermory-Hotels.d59192.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Toronto (YYZ) to Sepang (KUL)](https://www.expedia.ca/lp/flights/yyz/kul/toronto-to-kuala-lumpur) > > [British Airways](https://www.expedia.ca/British-Airways-Flights.cBA.Travel-Guide-Airlines) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Winnipeg (YWG) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/ywg/yxe/winnipeg-to-saskatoon) > > [Flights from Calgary (YYC) to Detroit (DTW)](https://www.expedia.ca/lp/flights/yyc/dtw/calgary-to-detroit) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Montreal (YUL) to Vienna (VIE)](https://www.expedia.ca/lp/flights/yul/vie/montreal-to-vienna) > > [Flights from Edmonton (YEG) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yeg/puj/edmonton-to-punta-cana) ### Cruise > [Royal Caribbean Cruises](https://www.expedia.ca/Royal-Caribbean-International.cRC.Cruise-Line-Info) ### Packages > [Phuket Vacations](https://www.expedia.ca/Phuket.d6046393.Destination-Travel-Guides) > > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides)