Title: Hotel San Agustin El Dorado - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel San Agustin El Dorado Travelers find a perfect blend of art and elegance at this upscale Cusco hotel, just steps from the historic Plaza de Armas with international dining options ## Photo gallery for Hotel San Agustin El Dorado ![Interior - Hotel San Agustin El Dorado (Cusco)](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/a039c614.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Hotel San Agustin El Dorado (Cusco)](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/b3e75f72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Hotel San Agustin El Dorado (Cusco)](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/9ca32c55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel San Agustin El Dorado (Cusco)](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/ebd60f70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room - Hotel San Agustin El Dorado (Cusco)](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/d18cff3e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel San Agustin El Dorado in Cusco's Historic Center blends charm with practical amenities. Guests can explore the on-site art gallery, dine at the international restaurant, and enjoy high-speed WiFi, laundry service, and luggage storage for hassle-free city exploration. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Restaurant - Business services - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 31 - Jan. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Double Room, 1 Double or 2 Twin Beds ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/888714b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double or 2 Twin Beds 9.4 Exceptional 3 reviews ### Highlights Individually furnished LCD TV Hair dryer Rainfall showerhead Private bathroom Minibar Electric kettle Cable channels - 205 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/b6d0da17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Individually furnished LCD TV Hair dryer Rainfall showerhead Private bathroom Minibar Electric kettle Cable channels - 215 sq ft - City view - Sleeps 3 - 3 Twin Beds ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/bf7948f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Individually furnished LCD TV Hair dryer Rainfall showerhead Private bathroom Minibar Electric kettle Cable channels - 215 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Single Room Standard ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/8580a280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 172 sq ft - Sleeps 1 ### View all photos for Triple Room Standard ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/64057605.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 215 sq ft - Sleeps 3 ### View all photos for Double Suite Junior ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/60b4c294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - 290 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Hotel-San-Agustin-El-Dorado.h1357391.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Hotel-San-Agustin-El-Dorado.h1357391.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.51993%2C-71.97710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xet2YzeqAoSZbcYO4ZGc_aRPBd8=) Avenida El Sol 395, Cusco, Cusco, 84 #### What's nearby - Coricancha \- 2 min walk \- 0.2 km - Plaza de Armas \- 3 min walk \- 0.3 km - Cusco Cathedral \- 5 min walk \- 0.5 km - Plaza San Blas \- 7 min walk \- 0.6 km - San Pedro Market \- 10 min walk \- 0.9 km #### Getting around - Cusco Wanchaq Station - 10 min walk - Alejandro Velasco Astete Intl. Airport (CUZ) - 16 min drive #### Restaurants - ‪Los Toldos Chicken - ‬3 min walk - ‪Three Monkeys Coffee Company - ‬3 min walk - ‪Café Maruri - ‬2 min walk - ‪Qura - ‬3 min walk - ‪Cusco Culinary - ‬2 min walk ## About this property ### Hotel San Agustin El Dorado Upscale hotel near Plaza de Armas At Hotel San Agustin El Dorado, you can look forward to an art gallery on site, designer stores on site, and dry cleaning/laundry services. The on-site international cuisine restaurant, Campanario, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a business center. Other perks at this hotel include: - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a reception hall - A TV in the lobby, a 24-hour front desk, and concierge services - 1 meeting room, tour/ticket assistance, and laundry services Room features All 72 individually furnished rooms feature comforts such as 24-hour room service, as well as amenities like late night room service and free WiFi. More amenities include: - Bathrooms with rainfall showers and tubs or showers - 32-inch LCD TVs with cable channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/7000000/6520000/6513600/6513549/ba2f9cc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Agustin Plaza Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 8.8 Excellent 134 reviews CA $125 CA $125 total Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=6513549&PinnedHotelID=6513549&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/35000000/34900000/34892200/34892149/e6dc3e22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Pedro Plaza Cusco Historic Center - Spa - Free WiFi - Restaurant - Laundry 8.0 Very good 83 reviews CA $85 CA $93 total Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=34892149&PinnedHotelID=34892149&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/1000000/992000/991960/8ee15383.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Andina Standard Cusco Plaza Cusco Historic Center - Breakfast included - Pet friendly - Free WiFi - Business services 8.8 Excellent 621 reviews CA $107 CA $118 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=991960&PinnedHotelID=991960&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357395/716951a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terra Andina Colonial Mansion Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 8.6 Excellent 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1357395&PinnedHotelID=1357395&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1600000/1595500/1595403/fb0f8bda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Munay Wasi Inn Hotel Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 9.2 Wonderful 50 reviews CA $111 CA $116 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1595403&PinnedHotelID=1595403&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497750/96786d79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Andina Standard Cusco Catedral Cusco Historic Center - Breakfast included - Pet friendly - Free WiFi - Business services 8.4 Very good 271 reviews CA $108 CA $119 total Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1497750&PinnedHotelID=1497750&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/7000000/6860000/6851900/6851837/fb1186c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza de Armas Cusco Cusco Historic Center - Free WiFi - Restaurant - Bar - Laundry 9.2 Wonderful 310 reviews CA $132 CA $132 total Jan 30 - Jan 31, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=6851837&PinnedHotelID=6851837&HadPinnedHotel=true®ionId=-1&adults=2) ![Habitación Cuadruple Panorámico, Vista al Río y Montaña](https://images.trvl-media.com/lodging/36000000/35260000/35256600/35256563/6ad11f7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAPILAND-Hotel Boutique. a unos pasos de la estación de tren y de autobus. Con vista al río y a las montañas Machu Picchu - Breakfast included - Free WiFi - Bar - Laundry 8.6 Excellent 40 reviews CA $154 CA $154 total Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=35256563&PinnedHotelID=35256563&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497752/9b34642c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Andina Standard Cusco San Blas Cusco Historic Center - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.2 Very good 227 reviews CA $92 CA $101 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1497752&PinnedHotelID=1497752&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357392/310a21f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Agustin Internacional Hotel Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 8.0 Very good 98 reviews CA $95 CA $95 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1357392&PinnedHotelID=1357392&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PEN 12 for adults and PEN 12 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Campanario - El Campanario Bar ### Things to do - Art gallery - Designer stores - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path to elevator ### More - 1 building - 4 floors - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Minibar ### More - Desk - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: noon; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PEN 99.0 per stay Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately PEN 12 for adults and PEN 12 for children - Airport shuttle fee: PEN 100 per vehicle (one-way, maximum occupancy 2) - Rollaway bed fee: PEN 99.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Property Registration Number 20510898126 ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property ### Property is also known as Hotel San Agustin El Dorado Hotel San Agustin El Dorado Cusco San Agustin El Dorado San Agustin El Dorado Cusco El Dorado San Agustin Cusco El Dorado San Agustin Hotel Cusco San Agustin El Dorado Cusco Hotel San Agustin El Dorado Hotel Hotel San Agustin El Dorado Cusco Hotel San Agustin El Dorado Hotel Cusco ## Frequently asked questions ### Is Hotel San Agustin El Dorado pet-friendly? ### How much does it cost to stay at Hotel San Agustin El Dorado? ### How much is parking? ### What time is check-in at Hotel San Agustin El Dorado? ### What time is check-out at Hotel San Agustin El Dorado? ### Does Hotel San Agustin El Dorado provide a shuttle to the airport? ### Where is Hotel San Agustin El Dorado located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel San Agustin El Dorado Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 101 8 - Good 126 6 - Okay 43 4 - Poor 14 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Abigail Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing hotel ##### Abigail Stayed 1 night in Jun 2025 ### 8/10 Good #### Mrs Edie May 1, 2025 Liked: Cleanliness, staff & service The San Augustin hotel across the street was a nicer hotel. This hotel was adequate ##### Mrs Edie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Slobodan Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place id great for relaxing after a hard day. ##### Slobodan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Joshua Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great stay! Excellent location and excellent staff! ##### Joshua Stayed 3 nights in Sep 2023 ### 8/10 Good #### Christina May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city ##### Christina ### 8/10 Good #### Alexis Sep 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was close to the plaza de armas, that was so convenient when you’re coming back from tour and want to stay close enough to the main restaurants of the town ##### Alexis Stayed 1 night in Sep 2022 ### 8/10 Good #### Brijesh Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities location ##### Brijesh Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Isabel Oct 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient. ##### Isabel Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Suzanne Dec 16, 2024 The hotel was conveniently located. The staff were a little aloof and breakfast was average . Some amenities were broken or unavailable. ##### Suzanne Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Stefano Sep 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience. ##### Stefano Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Deolia Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off. ##### Deolia Stayed 2 nights in Jul 2024 ### 8/10 Good #### Alexis Sep 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was close to the plaza de armas ##### Alexis Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Juventino Dec 14, 2022 Liked: Staff & service, amenities, property conditions & facilities At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area ##### Juventino Stayed 1 night in Dec 2022 ### 8/10 Good #### Balaji Jul 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was fine but even though there were no guests the staff refused a late check-in. ##### Balaji Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Raquel Apr 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street ##### Raquel Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Verified traveller Sep 18, 2023 Disliked: Staff & service, property conditions & facilities, room comfort Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room. ##### Verified traveller Stayed 4 nights in Sep 2023 ### 4/10 Poor #### Ruben Sep 8, 2022 Disliked: Property conditions & facilities We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel. ##### Ruben Stayed 1 night in Sep 2022 ### 4/10 Poor #### Sarah Mar 18, 2024 Disliked: Staff & service, property conditions & facilities I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag. ##### Sarah Stayed 2 nights in Mar 2024 ### 8/10 Good #### rosangela Jun 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bom mas não é 4 estrelas. Apenas 3 estrelas. ##### rosangela Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Liz May 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es amable y el hotel limpio. ##### Liz Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Iolanda Apr 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel perfeito! Hotel muito bem localizado, no centro de Cusco. Café da manhã delicioso, chá quente o tempo inteiro. Recomendo! ##### Iolanda Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Marielle Jun 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación / precio calidad ##### Marielle Stayed 2 nights in Apr 2023 ### 8/10 Good #### oscar Dec 31, 2022 Liked: Cleanliness, staff & service, room comfort #### NO ME ENTREGARON COMPROBANTE DE PAGO NO HE RECIBIDO EL COMPROBANTE DE PAGO POREL HOSPEDAJE DEL 25.10.2022 AL 29.10.2022, NO PUEDO RECLAMAR EL REINTEGRO A MI INSTITUCION. ##### oscar Stayed 5 nights in Oct 2022 ### 6/10 Okay #### Elio Oct 14, 2022 Disliked: Staff & service no ayudaron con los equipajes, dias estuve sin cable tv a pesar que les dije que vean la falla el segundo dia de estancia. ##### Elio Stayed 5 nights in Oct 2022 ### 10/10 Excellent #### Frida Godinez Sep 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel, la ubicación es ideal y todos en el hotel son muy amables ##### Frida Godinez Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn Cusco](https://www.expedia.ca/Cusco-Hotels-Hilton-Garden-Inn-Cusco.h13173754.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Courtland Grand Hotel, Trademark Collection by Wyndham](https://www.expedia.ca/Atlanta-Hotels-Courtland-Grand-Hotel.h16996.Hotel-Information) > > [All Inclusive Resorts and Hotels in Tucson](https://www.expedia.ca/Tucson-Hotels-All-Inclusive-Hotel.0-0-d602986-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Cheap-Hotels.0-0-d178276-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Embassy Suites by Hilton Waikiki Beach Walk](https://www.expedia.ca/Honolulu-Hotels-Embassy-Suites-By-Hilton-Waikiki-Beach-Walk.h1509657.Hotel-Information) > > [Knights Inn Kamloops](https://www.expedia.ca/Kamloops-Hotels-Knights-Inn-Kamloops.h1273336.Hotel-Information) > > [Hotels near Summerville Beach Provincial Park](https://www.expedia.ca/Summerville-Beach-Provincial-Park-Hotels.0-l6309399-0.Travel-Guide-Filter-Hotels) > > [Sheraton Grand Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Sheraton-Grand-Nashville-Downtown.h7548.Hotel-Information) > > [BestWestern Hotels in White Rock](https://www.expedia.ca/White-Rock-Hotels-Best-Western.0-0-d9617--bBestWestern.Travel-Guide-Filter-Hotels) > > [Best Western Fireside Inn](https://www.expedia.ca/Kingston-Hotels-Best-Western-Fireside-Inn.h22290.Hotel-Information) ### Flights > [Flights from Sidney (YYJ) to San Jose (SJC)](https://www.expedia.ca/lp/flights/yyj/sjc/victoria-to-san-jose) > > [Flights from Calgary (YYC) to Austin (AUS)](https://www.expedia.ca/lp/flights/yyc/aus/calgary-to-austin) > > [Flights from Mumbai (BOM) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/bom/yyz/mumbai-to-toronto) > > [Flights from Toronto (YYZ) to Memphis (MEM)](https://www.expedia.ca/lp/flights/yyz/mem/toronto-to-memphis) > > [Air Canada Montreal (YUL) to Toronto (YYZ) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pierre-elliott-trudeau-intl-to-pearson-intl/ac/yul/yyz) > > [Flights from Kamloops (YKA) to Fort Nelson (YYE)](https://www.expedia.ca/lp/flights/yka/yye/kamloops-to-fort-nelson) > > [Flights from Calgary (YYC) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yyc/ylw/calgary-to-kelowna) ### Cars ### Activities > [Things to do in Orlando](https://www.expedia.ca/Things-To-Do-In-Orlando.d178294.Travel-Guide-Activities) > > [Things to do in Montpellier](https://www.expedia.ca/Things-To-Do-In-Montpellier.d6047038.Travel-Guide-Activities) ### Packages ### General > [Visit Graval](https://www.expedia.ca/Graval.dx553248634539820237)