Title: Cusco Plaza Saphi - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cusco Plaza Saphi Colonial hotel with free breakfast and a 24-hour front desk ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/6feabd89.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/d4499d33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/a1367347.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/e0a57137.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/5cfc5139.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Cusco's Historic Center, Cusco Plaza Saphi puts visitors in the city's cultural heart. Guests enjoy high-speed WiFi, full breakfast, and luggage storage while visiting nearby Plaza de Armas and San Pedro Market. The library and multilingual staff enhance the experience. 8.0 Very good ## Popular amenities - - 24/7 front desk - Housekeeping - Laundry - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1688780&PinnedHotelID=1688780&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Lobby](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/3a709e05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 215 sq ft - Sleeps 1 ![Lobby](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/da943dda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 215 sq ft - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/bf5479ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard - 301 sq ft - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/1388dc38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 376 sq ft - Sleeps 3 ![Single Room](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/bb62db19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.2 Wonderful 9 reviews ### Highlights Down duvet Private bathroom Daily housekeeping Mobile key entry In-room safe Wardrobe or closet - 250 sq ft - Sleeps 1 - 1 Double Bed ![Down comforters, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/d932a3d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Double Bed 7.6 Good 7 reviews ### Highlights Down duvet Private bathroom Daily housekeeping In-room safe Mobile key entry - 248 sq ft - Sleeps 3 - 1 Double Bed ![Down comforters, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/45cab29a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room 7.8 Good 6 reviews ### Highlights Down duvet Private bathroom Daily housekeeping Mobile key entry In-room safe Wardrobe or closet - 248 sq ft - Sleeps 3 - 2 Twin Beds ![Down comforters, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/0e4b2c9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room ### Highlights Smart TV Down duvet Private bathroom Satellite channels Daily housekeeping Mobile key entry In-room safe Wardrobe or closet - 248 sq ft - Sleeps 3 - 3 Twin Beds ![Basic Quadruple Room](https://images.trvl-media.com/lodging/2000000/1690000/1688800/1688780/195afb98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Quadruple Room ### Highlights Down duvet Private bathroom Daily housekeeping Mobile key entry In-room safe Wardrobe or closet - 344 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ## You may also like Ad ![Interior](https://images.trvl-media.com/lodging/84000000/83370000/83364100/83364070/9774e692.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hommam House Cusco Historic Center - Free WiFi - Restaurant - Gym - Game room 6.8 20 reviews CA $59 CA $59 total Oct 29 - 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Spa - Free WiFi - Restaurant - Gym 9.6 Exceptional 956 reviews CA $458 CA $561 total Nov 10 - Nov 11 [](https://www.expedia.ca/Cusco-Hotels-Palacio-Del-Inka.h519319.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=941&destination=Cusco&destType=MARKET&latLong=-13.532395,-71.967255&searchId=0d9c2b78-3f40-4b80-9b6f-70352f314388&top_cur=CAD) Ad ![Outdoor pool, open 10:00 AM to 5:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4990000/4985900/4985858/0fe8a229_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palacio Nazarenas, A Belmond Hotel, Cusco Cusco Historic Center - Pool - Breakfast included - Spa - Pet-friendly 10.0 Exceptional 89 reviews CA $1,461 CA $1,607 total Nov 3 - Nov 4 [](https://www.expedia.ca/Cusco-Hotels-Palacio-Nazarenas.h4985858.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=941&destination=Cusco&destType=MARKET&latLong=-13.532395,-71.967255&searchId=0d9c2b78-3f40-4b80-9b6f-70352f314388&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/4000000/3180000/3177300/3177267/bc7fb244.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sonesta Hotel Cusco Cusco Historic Center - Breakfast included - Free airport shuttle - Free WiFi - Restaurant 9.6 Exceptional 1,013 reviews CA $224 CA $246 total Nov 16 - Nov 17 [](https://www.expedia.ca/Cusco-Hotels-Sonesta-Hotel-Cusco.h3177267.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=941&destination=Cusco&destType=MARKET&latLong=-13.532395,-71.967255&searchId=0d9c2b78-3f40-4b80-9b6f-70352f314388&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/14000000/13180000/13173800/13173754/50b5edf0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cusco Santa Ana - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,003 reviews CA $218 CA $240 total Nov 3 - Nov 4 [](https://www.expedia.ca/Cusco-Hotels-Hilton-Garden-Inn-Cusco.h13173754.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=941&destination=Cusco&destType=MARKET&latLong=-13.532395,-71.967255&searchId=0d9c2b78-3f40-4b80-9b6f-70352f314388&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Cusco-Plaza-Saphi.h1688780.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Cusco-Plaza-Saphi.h1688780.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.51479%2C-71.98118&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VAfpMO00o7rGw-t9mYLpob9C21Q=) Calle Saphy 486, Cusco, Cusco, 0 #### What's nearby - Plaza de Armas - 2 min walk - 0.2 km - Cusco Cathedral - 3 min walk - 0.3 km - Coricancha - 10 min walk - 0.9 km - San Pedro Market - 10 min walk - 0.9 km - Sacsayhuaman - 16 min walk - 1.3 km #### Getting around - San Pedro Station - 13 min walk - Alejandro Velasco Astete Intl. Airport (CUZ) - 17 min drive #### Restaurants - ‪Andean Grill - ‬2 min walk - ‪Il Olivo - ‬2 min walk - ‪Vikingo - ‬1 min walk - ‪La Cantina - ‬2 min walk - ‪Carpe Diem Café - ‬2 min walk ## About this property ### Cusco Plaza Saphi Hotel near Plaza de Armas Close to San Pedro Market, Cusco Plaza Saphi provides free full breakfast, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a library and dry cleaning/laundry services. Other perks include: - A roundtrip airport shuttle (surcharge), express check-out, and multilingual staff - A vending machine, luggage storage, and tour/ticket assistance - Smoke-free premises, a 24-hour front desk, and a front-desk safe Room features All guestrooms at Cusco Plaza Saphi have comforts such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Daily housekeeping and phones ## Similar properties ![Living area](https://images.trvl-media.com/lodging/113000000/112490000/112486100/112486009/36be6271.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kantu Hotel Cusco Historic Center - Breakfast included - Parking included - Free WiFi - Parking available 9.0 Wonderful 259 reviews CA $63 CA $63 total Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=112486009&PinnedHotelID=112486009&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3970000/3970000/3969984/6a2945f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre Dorada Santiago - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 604 reviews CA $78 CA $78 total Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3969984&PinnedHotelID=3969984&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/116000000/115830000/115823800/115823718/3b1776a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artinka Boutique Hotel Cusco Historic Center - 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Breakfast included - Free WiFi - Restaurant - Parking available 8.8 Excellent 77 reviews CA $78 CA $78 total Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=18742519&PinnedHotelID=18742519&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - 24-hour train station drop-off shuttle (surcharge) - Bus station shuttle (surcharge) - Shopping center shuttle (surcharge) ### Food and drink - Free full breakfast available daily 6:30 AM to 9:00 AM ### Things to do - Library ### Family friendly - Grocery/convenience store - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator ### More - 2 buildings - 3 floors - Colonial architecture - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 15 Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 15 Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 10.00 per vehicle (one-way) - Early check-in fee: USD 15 (subject to availability) - Late check-out fee: USD 15 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and mobile payments; cash is not accepted Mobile payment options include: PayPal Cashless transactions are available Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 20347087620 ### We should mention This property does not have elevators Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served or permitted at this property ### Property is also known as Cusco Plaza II Cusco Plaza II Hotel Plaza Ii Hotel Cusco Cusco Plaza Saphy Hotel Saphy Hotel Cusco Plaza Saphy Cusco Plaza Saphi Hotel Cusco Plaza Saphi Cusco Cusco Plaza Saphi Hotel Cusco ## Frequently asked questions ### Is Cusco Plaza Saphi pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Cusco Plaza Saphi? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Cusco Plaza Saphi on Oct 29, 2025 start from CA $84.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cusco-Hotels-Cusco-Plaza-Saphi.h1688780.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Cusco Plaza Saphi? > This property doesn't offer parking. ### What time is check-in at Cusco Plaza Saphi? > Check-in start time: noon; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability). ### What time is check-out at Cusco Plaza Saphi? > Check-out is at 10:00 AM. Late check-out is available for USD 15 (subject to availability). ### Does Cusco Plaza Saphi provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per vehicle applies. ### Where is Cusco Plaza Saphi located? > Located in Cusco Historic Center, this hotel is within a 5-minute walk of Museo de Plantas Sagradas Magicas y Medicinales and Plaza de Armas. Museo Irq’i Yachay and Bird Watching in peru are also within 5 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cusco Plaza Saphi Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 52 8 - Good 33 6 - Okay 12 4 - Poor 10 2 - Terrible 7 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Alexandra Oct 24, 2025 Liked: Cleanliness, staff & service The staff was very friendly and accommodating. We had issues with the first room we checked into and they changed us with no issues. ##### Alexandra Stayed 3 nights in Oct 2025 ### 8/10 Good #### Anzhela Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly,helpful and considerate. ##### Anzhela Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Anthony Uriel Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff and good location ##### Anthony Uriel Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### grace Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff and breakfast staff were very nice and helpful. This hotel made me feel like if I was in my own home, safe and secure. ##### grace Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Vinay Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room. ##### Vinay Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jackie May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff. Very dark stairway is my only neg feedback. ##### Jackie Stayed 1 night in May 2025 ### 8/10 Good #### Vladimir Jun 21, 2025 Liked: Cleanliness, staff & service, room comfort #### No water at night Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok. I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible. Condition of the bathroom was poor. Tap and toilet have leakage. Breakfast was so so, not bad not terrible. ##### Vladimir Stayed 5 nights in Jun 2025 ### 8/10 Good #### Anna Feb 11, 2025 Liked: Cleanliness, staff & service, room comfort #### Visit to Cuzco Feb 6 to 10 2025 The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good. ##### Anna Stayed 4 nights in Feb 2025 ### 8/10 Good #### Michael Dec 29, 2024 Liked: Cleanliness, staff & service, room comfort #### Centre Cusco Stay Good stay in centre of Cusco . Some issues with the internet in and TV in my room. Sorted eventually ( 24 hours later ☹️. Liz, the receptionist tuned the TV and WiFi ##### Michael Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller May 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No airport shuttle service as stated on the websit Contacted the hotel for airport pick up. Double confirmed with them and provided airline details as stated by the hotel staff. They kept promising to pick me up. At the end, I waited 20 minutes and NO ONE came to the airport. Had to take an over priced taxi to the hotel and the front service staff did not care. Horrible first experience in Cusco. It is false advertising that they offer airport shuttle service. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Vladimir Oct 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly people ##### Vladimir Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Celine Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was amazing just as a recommenfation they do not hace the option to give u breakfast if u had a tour so i never had been able to took breakfast besause i leaved early to my activities ##### Celine Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Diana Feb 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The humbleness of the people. Very polite beautiful people. ##### Diana Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Yesenia Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working. ##### Yesenia Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Sam Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cozy, clean, walkable, convenient, friendly I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay! ##### Sam Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Edwin Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Like it stuff very friendly but room need more work ##### Edwin Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Ken Jan 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cusco hotel stay We were four and had a great stay. The checkin went very smoothly and the staff were very helpful. They were very helpful and always had great information. They helped us get taxis for our early morning airport run. The breakfast was very nice… and great fried eggs or whatever you. wanted. Great coffee too. The colonial style hotel made the stay memorable to match the Cusco charm. Great value and comfortable… ##### Ken Stayed 2 nights in Jan 2023 ### 8/10 Good #### Jake Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile ##### Jake Stayed 1 night in Mar 2024 ### 8/10 Good #### Yesenia Feb 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities There were issues with the TV and the hot water. ##### Yesenia Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Jimmy Jan 2, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Disappointed PROS: location and price CONS: needs update, cleaning staff needs to be better trained (lots of long hairs everywhere) sheets and towels don’t seem to be changed and they rush you to get out of your room to “clean it”. Hot water is easily available in the mornings but in the afternoon you must let water run for 10-15 minutes before warm water comes out. Lobby staff are unfriendly and unwilling to give you details (for example, asked for a late check out, which they have a zero tolerance passed 9am they will charge you half your nightly rate until Noon and then nightly rate passed Noon - we didn’t mind paying the half rate but asked if we could stay until 2pm given we had booked 9 nights with them (last minute trip for the holidays) so they pretended to speak with their manager and still said no, so when I asked for the name of the manager they wouldn’t give it. I asked three different lobby employees for the name of the manager and they all made excuses to avoid giving me a name - so strange, but just made the experience from “you get what you paid for to terrible” ##### Jimmy Stayed 9 nights in Dec 2022 ### 2/10 Terrible #### Lisbeth Jan 16, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PLEASE BE CAREFUL WITH YOUR BELONGINGS!!! I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready. On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room. ##### Lisbeth Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Wilfredo Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena ubicación, precio justo, permiten guardar tu equipaje antes del check in o después del check out ##### Wilfredo Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Guadalupe Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy amables todos ##### Guadalupe Stayed 1 night in Jul 2025 ### 8/10 Good #### Matt Jul 9, 2025 ##### Matt Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Anderson May 19, 2025 ##### Anderson Stayed 6 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Krystal Grand Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Krystal-Grand-Cancun.h57240936.Hotel-Information) > > [The Paramount Hotel](https://www.expedia.ca/Seattle-Hotels-The-Paramount-Hotel.h58703.Hotel-Information) > > [TRYP by Wyndham Lisboa Caparica Mar](https://www.expedia.ca/Almada-Hotels-TRYP-Lisboa-Caparica-Mar-Hotel.h860052.Hotel-Information) > > [Oasis Motel](https://www.expedia.ca/Niagara-Falls-Hotels-Oasis-Motel.h8233627.Hotel-Information) > > [Hilton Garden Inn Cusco](https://www.expedia.ca/Cusco-Hotels-Hilton-Garden-Inn-Cusco.h13173754.Hotel-Information) > > [JW Marriott Edmonton ICE District](https://www.expedia.ca/Edmonton-Hotels-JW-Marriott-Edmonton-ICE-District.h31503722.Hotel-Information) > > [Cabin Rentals Grande Prairie](https://www.expedia.ca/Grande-Prairie-Cabins.d6139550-aaCabins.Travel-Guide-Accommodation) > > [Hotel Pullman ZamZam Makkah](https://www.expedia.ca/Mecca-Hotels-Hotel-Pullman-ZamZam-Makkah.h4423727.Hotel-Information) > > [B Ocean Resort Fort Lauderdale Beach](https://www.expedia.ca/Fort-Lauderdale-Hotels-B-Ocean-Resort.h5404.Hotel-Information) > > [Fairmont Empress](https://www.expedia.ca/Victoria-Hotels-Fairmont-Empress.h8478.Hotel-Information) > > [Sakura Sky Hotel](https://www.expedia.ca/Tokyo-Hotels-SAKURA-SKY-HOTEL.h20117819.Hotel-Information) > > [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > > [Hotel Omni Mont-Royal](https://www.expedia.ca/Montreal-Hotels-Hotel-Omni-Mont-Royal.h21818.Hotel-Information) > > [Seventy Barcelona](https://www.expedia.ca/Barcelona-Hotels-Seventy-Barcelona.h40171731.Hotel-Information) > > [Hotels in Rocky Mount](https://www.expedia.ca/Rocky-Mount-Hotels.d3062.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Edmonton (YEG) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yeg/yvr/edmonton-to-vancouver) > > [WestJet Edmonton (YEG) to Toronto (YYZ) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-edmonton-intl-to-pearson-intl/ws/yeg/yyz) > > [Flights from Cali (CLO) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/clo/yyz/cali-to-toronto) > > [Flights from Vancouver (YVR) to Everett (PAE)](https://www.expedia.ca/lp/flights/yvr/pae/vancouver-to-seattle-paine-field-intl-airport) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Syracuse](https://www.expedia.ca/lp/flights/601764/flights-from-syracuse) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) ### Cars > [Sportscar Car Rentals in Montreal](https://www.expedia.ca/Sportscar-Car-Rentals-In-Montreal.d178288-tSportscar.Car-Rental-Guide-Class) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Charlottetown](https://www.expedia.ca/Charlottetown.dx4136)