[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Francisco Cuernavaca Beaux Arts hotel with 2 outdoor swimming pools connected to a shopping center in Cuernavaca ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/55b2f0df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive room, Pool front, 2 double beds](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/146f85e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/9f24ade8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/0c093b96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/39d11355.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Francisco Cuernavaca offers an upscale retreat in a shopping center for families and solo travelers. The hotel features two outdoor pools, a children's pool with sun loungers, and the Primavera restaurant serving international cuisine with garden terrace dining. VIP Access 8.6 Excellent ## Popular amenities - - - Bar - Room service - 24/7 front desk - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/c46f07b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 9.0 Wonderful 22 reviews ### Highlights Balcony or patio Air conditioning HDTV Pillow menu Premium bedding Down duvet Ceiling fan Pillowtop bed - Sleeps 4 - 2 Double Beds ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/0f11a0f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning HDTV Pillow menu Pillowtop bed Blackout drapes/curtains Ceiling fan Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ![Executive Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/cbb0e290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds 8.8 Excellent 10 reviews ### Highlights Balcony or patio Air conditioning HDTV Pillow menu Premium bedding Down duvet Ceiling fan Pillowtop bed - Sleeps 4 - 2 Double Beds ![Executive room, Pool front, 2 double beds](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/w3752h2107x0y0-ee712829.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive room, Pool front, 2 double beds 10.0 Exceptional 3 reviews ### Highlights Balcony or patio Air conditioning HDTV Pillow menu Premium bedding Down duvet Ceiling fan Pillowtop bed - Sleeps 4 - 2 Double Beds ![Junior Room](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/e6319850.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning HDTV Pillow menu Pillowtop bed Blackout drapes/curtains Ceiling fan Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Casa-Francisco-Cuernavaca.h973819.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Casa-Francisco-Cuernavaca.h973819.Hotel-Information) ## About the area Located in Cuernavaca, Casa Francisco Cuernavaca is connected to a shopping center. The area's natural beauty can be seen at El Tepozteco National Park and Lagunas de Zempoala National Park, while Juan Soriano Museum and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are cultural highlights. Traveling with kids? Consider Borda Gardens and Balneario La Cascada. Spend some time exploring the area's activities, including golfing. [Visit our Cuernavaca travel guide](https://www.expedia.ca/Cuernavaca.dx944) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.92319%2C-99.21516&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jwu0XyDPL7LSWeCeWtdxCFLEdBg=) Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350 ### What's nearby - Teopanzolco Archaeological Zone - 17 min walk - 1.5 km - Forum Cuernavaca - 3 min drive - 1.9 km - Galerias Cuernavaca Mall - 4 min drive - 3.1 km - Cuernavaca Cathedral - 4 min drive - 2.7 km - Tabachines Golf Club - 6 min drive - 5.3 km ### Getting around - Benito Juarez International Airport (MEX) - 91 min drive ### Restaurants - ‪el Camaron Guasaveño - ‬2 min walk - ‪Sanborns Cuernavaca Casa de Piedra - ‬1 min walk - ‪Al Punto - ‬6 min walk - ‪Viva Guerrero - ‬8 min walk - ‪Taqueria Erendira - ‬4 min walk ## About this property ### Casa Francisco Cuernavaca Upscale family-friendly hotel connected to a shopping center Consider a stay at Casa Francisco Cuernavaca and take advantage of a free daily manager's reception, a terrace, and a garden. The on-site international cuisine restaurant, Primavera, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk, and 1 meeting room - Luggage storage, a banquet hall, and a TV in the lobby - Guest reviews say great things about the helpful staff Room features All 100 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Pillowtop mattresses and down comforters - Bathrooms with rainfall showers and free toiletries - 32-inch HDTVs with Netflix, streaming services, and cable channels - Balconies or patios, ceiling fans, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2270000/2267800/2267752/26d368be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Cuernavaca Delicias - Pool - Pet-friendly - Kids pool - Free WiFi 8.8 Excellent 1,013 reviews CA $106 CA $128 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2267752&PinnedHotelID=2267752&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9700000/9697400/9697327/1513f43d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Cuernavaca Cuernavaca - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,003 reviews CA $82 CA $99 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9697327&PinnedHotelID=9697327&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/40000/34500/34477/896aa082.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hosteria Las Quintas Hotel Las Quintas - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 1,009 reviews CA $124 CA $149 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=34477&PinnedHotelID=34477&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6070000/6068400/6068331/32f4b4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Cuernavaca by IHG Cuernavaca - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,004 reviews CA $91 CA $109 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=6068331&PinnedHotelID=6068331&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/75000000/74270000/74260700/74260666/85f64242.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón de las Delicias Central Cuernavaca - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 506 reviews CA $93 CA $112 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=74260666&PinnedHotelID=74260666&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/7000000/6560000/6558800/6558780/7ea432a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vista Hermosa Vista Hermosa - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 547 reviews CA $120 CA $144 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6558780&PinnedHotelID=6558780&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, dinner and brunch served](https://images.trvl-media.com/lodging/5000000/4590000/4580500/4580431/968f279f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rio 1300 Vista Hermosa - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 905 reviews CA $100 CA $121 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4580431&PinnedHotelID=4580431&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3980000/3979000/3978963/24896416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ilebal Cuernavaca Centro - un lugar con encanto Cuernavaca - Pool - Parking included - Free WiFi - Breakfast available 8.2 Very good 491 reviews CA $74 CA $89 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=3978963&PinnedHotelID=3978963&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978800/978751/89d8ecb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Racquet Cuernavaca Rancho Cortes - Pool - Spa - Kids pool - Parking included 8.2 Very good 972 reviews CA $88 CA $106 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=978751&PinnedHotelID=978751&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views](https://images.trvl-media.com/lodging/1000000/990000/981100/981048/04b49863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Cuernavaca by IHG Acapantzingo - Pool - Pet-friendly - Kids pool - Parking included 8.6 Excellent 978 reviews CA $113 CA $135 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=981048&PinnedHotelID=981048&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 for adults and MXN 150 for children - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Primavera ### Things to do - 2 outdoor pools - Children's pool - Gym - Playground - TV in common areas ### Family friendly - 2 outdoor pools - Children's pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Turndown service ### Business services - 1,184 square feet of conference space - Business center - Meeting room ### Outdoors - Garden - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Beaux Arts architecture - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels - Netflix - Streaming services ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 400 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 500 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children - Early check-in fee: MXN 400 (subject to availability) - Late check-out fee: MXN 500 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Occidental Cuernavaca Barceló Hotel Group Barceló Hotel Cuernavaca Barceló Cuernavaca Hotel Occidental Cuernavaca Hotel Occidental Barceló Hotel Group Occidental Cuernavaca Barceló Group Barceló Cuernavaca Casa Francisco Cuernavaca Hotel Casa Francisco Cuernavaca Cuernavaca Occidental Cuernavaca Barceló Hotel Group Casa Francisco Cuernavaca Hotel Cuernavaca ## Frequently asked questions ### Does Casa Francisco Cuernavaca have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Casa Francisco Cuernavaca? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Casa Francisco Cuernavaca on Oct 12, 2025 start from CA $121.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cuernavaca-Hotels-Casa-Francisco-Cuernavaca.h973819.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Casa Francisco Cuernavaca pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa Francisco Cuernavaca? > Self parking is free at this property. ### What time is check-in at Casa Francisco Cuernavaca? > Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 400 (subject to availability). ### What time is check-out at Casa Francisco Cuernavaca? > Check-out is at noon. Late check-out is available for MXN 500 (subject to availability). ### Where is Casa Francisco Cuernavaca located? > This family-friendly Cuernavaca hotel is located on the boardwalk/promenade, within 1 mi (2 km) of Chapultepec Ecological Park and Teopanzolco Archaeological Zone. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Forum Cuernavaca are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Francisco Cuernavaca Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 563 8 - Good 252 6 - Okay 113 4 - Poor 31 2 - Terrible 41 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Alejandro Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location was great and the hotel was great as well. ##### Alejandro Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alejandra Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good for the price. And loved that it’s close to the beautiful Chapultepec park —a wonderful place to start the day with a walk or jog. ##### Alejandra Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Luis Alberto Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff beautiful beautiful garden , landscape beautiful flowers plants ##### Luis Alberto Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Alejandra Jul 30, 2025 Liked: Cleanliness Disliked: Amenities Centrally located ##### Alejandra Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Consuelo Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Property 4 stars front desk ladies 5 stars they are very friendly, nice, very helpful specially Gavy and Isela ##### Consuelo Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jorge Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was fantastic! ##### Jorge Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hadad Jezabel Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Hadad Jezabel Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Israel Jul 14, 2025 Liked: Cleanliness Excelente ##### Israel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jorge Oscar Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's quiet, very good service and clean. ##### Jorge Oscar Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Krzysztof Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vert friendly staff ##### Krzysztof Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Enrique Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent thank the following employee Eduardo Cabrera, Manuel segura,Leon maya. Guadalupe López. Margarita, Charlie . Lic Rojo, Domingo Ríos this people make me and family a vacation to remember ##### Enrique Stayed 7 nights in May 2025 ### 10/10 Excellent #### Raul Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities With the exception of one of the guys at the check-in Sense to me like you work in the night shift everybody else was friendly except him ##### Raul Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Michelle Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Michelle Stayed 1 night in Jun 2025 ### 6/10 Okay #### Fausta Apr 1, 2025 Liked: Staff & service There was a few ##### Fausta Stayed 7 nights in Mar 2025 ### 8/10 Good #### Tatiana Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room doesn't have coffee machine. Dead bolt was broken.i don't feel safe ##### Tatiana Stayed 1 night in Feb 2025 ### 10/10 Excellent #### nancy jezmin Oct 1, 2025 Liked: Cleanliness, property conditions & facilities las caminadoras eran lentas, había 3. la lberca es lo mejor de todo ! la comida del restaurante malísima y lo que le sigue. el servicio en el restaurante bueno por el personal pero tardado y muy mala la comida. dejamos pasar los 8 desayunos que teníamos incluidos . ##### nancy jezmin Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Antonio Sep 29, 2025 Liked: Amenities, property conditions & facilities Nos alojamos en Casa Francisco con mi esposa e hijos para un fin de semana. Nos gustó mucho la habitación remodelada, se veía moderna y estaba bien equipada con un buen aire acondicionado y una TV que funcionaba perfectamente. La ubicación es excelente, muy céntrica y conveniente. La piscina para niños tenía una temperatura ideal, y el personal que nos recibió en la entrada fue increíblemente servicial, ayudándonos con las maletas con una actitud muy positiva. Sin embargo, tuvimos un par de puntos a mejorar. La limpieza bajo la cama dejaba mucho que desear, encontramos suciedad y una araña muerta, lo cual no fue agradable. Además, al llegar un poco antes del check-in, la atención en recepción fue bastante lenta y poco amigable, lo que dejó una mala primera impresión. En general, la experiencia fue buena, especialmente una vez que pudimos instalarnos. ##### Antonio Stayed 1 night in Sep 2025 ### 6/10 Okay #### Israel Sep 23, 2025 Liked: Cleanliness, property conditions & facilities Siempre nos ha gustado este lugar para ir a Cuernavaca en familia, instalaciones limpias, en buen estado y albercas muy limpias y climatizadas pero esta vez me fue muy mal en el restaurante, el brunch dominical no tiene opciones para niños y el servicio fue muy malo, 45 mins y no pude tener un café, tan simple como eso. Me sirvio para vonocer otras opciones de desayuno en los alrededores, la oportunidad de tomar el brunc o desayuno en el hotel les recomiendo saltársela. ##### Israel Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Angie Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitaciones amplias y cómodas ##### Angie Stayed 1 night in Sep 2025 ### 8/10 Good #### Jose Antonio Sep 18, 2025 Liked: Staff & service, amenities, property conditions & facilities Alto el precio para lo que es ##### Jose Antonio Stayed 2 nights in Sep 2025 ### 8/10 Good #### Ximena Mancera Sep 15, 2025 Liked: Staff & service, amenities, property conditions & facilities Nos hemos hospedados en varias ocasiones en Casa Francisco y siempre es grato volver. Las instalacione son comodas y amplias, la alberca es comoda para estar en familia sobre todo si llevas niños. Unicamente extrañamos el servicio de buffet el fin de semana, por lo demás sin duda regresaremos. ##### Ximena Mancera Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ROLANDO Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena opción familiar ñ. ##### ROLANDO Stayed 1 night in Sep 2025 ### 8/10 Good #### Camilo Sep 12, 2025 ##### Camilo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elisa Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encanto la habitacion ejecutiva, la alberca super calientita y agusto y los juegos de los niños muy padres. La comida del restaurante muy rica solo que el servicio nos toco regular habia que estarles recordando de las bebidas y platillos el primer dia, el segundo dia estuvo mejor, pero la verdad quede super satisfecha. ##### Elisa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### José Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tranquila, confortable ##### José Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - 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