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"The location was excellent. Very quick walk to Ban Jelacic square, and right next to several tram stops to easy access to the rest of the city. The hotel was beautiful with option for breakfast in the hotel lounge or in room (for a small fee). The elevator was a nice surprise for luggage too. "

"My husband and I stayed 19 nights at this hotel. I have to say, it’s clean and comfortable and centrally located to the sites, stores, restaurants and such. It’s directly across the street from the train station where we are catching a train to Germany tonight. The housekeeping staff is wonderful. We felt very taken care of. The blonde housekeeper working the 2nd floor deserves a raise! She’s wonderful! The breakfast buffet is really good. Such a large assortment of foods. Overall, we had a great stay! They are pet friendly and we stayed with our dog. The negatives are the two EXTREMELY grouchy old men who work the front desk. They are unhelpful, rude and condescending. One threw a tv remote at my husband and said it wasn’t his problem that it didn’t work. I personally heard him talking on the phone to future guests and was condescending and rude and hung up the phone on them. The other front desk staff were fine. These two old men are AWFUL! Something should be done about them as they are the face of the hotel. I can’t understand being so nasty to guests. I asked to have a 1 hour late check out. After staying 19 nights, it would have been a nice gesture. Nope, the grumpy old man said NO! "

"Nice little hotel, very comfortable, and the staff was GREAT"

"When I realized that I could hear loud noise from the street every time the electric trolleybus passed by, I requested a room change. The staff kindly moved me to a different room the next day, and I truly appreciate their effort to make it happen."

"Staff members were also excellent "

"Room was nice!"

"Excellent location , helpful staff…"

"Excellent hotel. Very friendly staff. Very handy it is a very short distance from the airport train connection. Very comfortable and clean room. "

"Close to airport, very friendly staff. Good food"