Title: El Cid La Ceiba Beach - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Cid La Ceiba Beach Beachfront paradise combines relaxation and adventure with ocean views, spa treatments, and water activities for a truly memorable vacation experience ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/6d25a524.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/6ee8784b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/43619d87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/f66280d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, body treatments, hydrotherapy, beach massages](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/19d2c30f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Cid La Ceiba Beach resort is a perfect beach getaway. Dine at two restaurants, book treatments at El Cocay spa, or enjoy oceanfront massages. Known for excellent scuba diving and snorkeling, guests particularly appreciate these opportunities. 8.0 Very good ## Popular amenities - - All-inclusive - Bar - Spa - Gym - Room service ## Room options ### Check availability for these dates Tonight [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/fa57db0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, Garden View 7.8 Good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Pillow menu Premium bedding Separate bedroom Blackout drapes/curtains - 283 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/54020bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Garden View 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Connecting rooms available Kitchenette Refrigerator TV Pillow menu Separate bedroom - 570 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/fa57db0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View 7.4 Good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Pillow menu Premium bedding Separate bedroom Blackout drapes/curtains - 280 sq ft - Ocean view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/fa57db0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Oceanfront (Elite) ### Highlights Balcony Air conditioning Connecting rooms available TV Pillow menu Premium bedding Separate bedroom Blackout drapes/curtains - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/54020bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View (Elite) ### Highlights Balcony Air conditioning Connecting rooms available TV Pillow menu Separate bedroom Premium bedding Blackout drapes/curtains - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/34b1afb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 279 sq ft - Sea view - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/75134f0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Sea View - 570 sq ft - Sea view - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/45955a1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 279 sq ft - Sea view - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/10442259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Garden View - 570 sq ft - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/8f067d46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Garden View - 279 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-El-Cid-La-Ceiba-Beach.h530686.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-El-Cid-La-Ceiba-Beach.h530686.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.48014%2C-86.97243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1V-kh6D0w_ATmUfTjjxagMbXGxc=) Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600 #### What's nearby - Stingray Beach - 18 min walk - 1.5 km - Punta Langosta Pier - 5 min drive - 4.6 km - Cozumel Maritime Terminal - 6 min drive - 5.7 km - Chankanaab National Park - 6 min drive - 5.7 km - Chankanaab Beach Adventure Park - 7 min drive - 5.3 km #### Getting around - Cozumel Intl. Airport (CZM) - 15 min drive #### Restaurants - ‪Three Amigos Cozumel - ‬10 min walk - ‪Margaritaville - ‬5 min walk - ‪Half Señor Frog´s - ‬1 min walk - ‪Restaurante Caribeño - ‬1 min walk - ‪Fat Tuesday's - ‬9 min walk ## About this property ### El Cid La Ceiba Beach Family-friendly resort near Punta Langosta Pier Consider a stay at El Cid La Ceiba Beach and take advantage of a swim-up bar, a poolside bar, and shopping on site. With a beachfront location, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Indulge in hydrotherapy, a body scrub, and a facial at El Cocay, the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities like volleyball, scuba diving, and snorkeling. Guests can also expect to find a garden, a playground and dry cleaning/laundry services. Other perks at this resort include: - An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar - An outdoor tennis court, supervised childcare (surcharge), and a banquet hall - A front-desk safe, laundry services, and a gift shop - Beach umbrellas, 1 meeting room, and ATM/banking services Room features All 60 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 32-inch TVs with cable channels - Balconies, cribs/infant beds, and coffee/tea makers ### All-inclusive details All-inclusive room rates at El Cid La Ceiba Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Room service during certain hours ## Similar properties ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/12000000/11030000/11027500/11027446/cb329710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cid La Ceiba Beach All Inclusive Cozumel - Pool - All-inclusive - Spa - Restaurant 8.4 Very good 856 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11027446&PinnedHotelID=11027446&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, beach shuttle, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/540000/530700/530685/abe96275.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included Cozumel - 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Pool - Breakfast included - All-inclusive - Spa 7.0 Good 1,218 reviews CA $175 CA $218 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/800000/794200/794109/ce0e999a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mexicana Cozumel Colonia Centro - Pool - Breakfast included - Kids pool - Free WiFi 9.4 Exceptional 1,005 reviews CA $130 CA $163 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=794109&PinnedHotelID=794109&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, scuba diving, snorkeling](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/5970cd2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Cozumel Zona Hotelera Norte - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 806 reviews CA $223 CA $281 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/470000/460500/460408/f737f034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Cozumel All Inclusive Cozumel - On private beach - Pool - Hot tub - Breakfast included 8.0 Very good 1,027 reviews CA $187 CA $233 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=460408&PinnedHotelID=460408&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/470000/460500/460430/7fc20e2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Princess Hotel & Dive Resort Zona Hotelera Norte - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 853 reviews CA $133 CA $188 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=460430&PinnedHotelID=460430&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transportation - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - A swim-up bar ### Restaurants on site - La Chopa Loca Restaurant - Trattoria Da Salvatore ### Things to do - Beach volleyball - Children's pool - Ecotours - Full-service spa - Gym - Outdoor pool - Outdoor tennis court - Personal motorized watercraft - Playground - Sauna - Scuba diving - Shopping - Snorkeling - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's pool - Crib (surcharge) - Laundry facilities - Outdoor pool - Playground - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Computer station - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar in shower - Height-adjustable showerhead - Low-height electrical outlets in bathroom - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker - Room service ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for USD 15.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 4 per accommodation, per night - Resort fee: USD 15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Ceiba Beach El Cid Ceiba El Cid Ceiba Beach El Cid Ceiba Beach Cozumel El Cid Ceiba Beach Hotel El Cid Ceiba Beach Hotel Cozumel El Cid Cozumel El Cid La Ceiba Cozumel El Cid Ceiba Beach Resort Cozumel El Cid Ceiba Beach Resort El Cid La Ceiba Beach Resort El Cid La Ceiba Beach Cozumel El Cid La Ceiba Beach Resort Cozumel ## Frequently asked questions ### Does El Cid La Ceiba Beach have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at El Cid La Ceiba Beach? > As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at El Cid La Ceiba Beach on Oct 20, 2025 start from CA $141.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cozumel-Hotels-El-Cid-La-Ceiba-Beach.h530686.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is El Cid La Ceiba Beach pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at El Cid La Ceiba Beach? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. ### What time is check-out at El Cid La Ceiba Beach? > Check-out is at noon. ### Are there all-inclusive benefits at El Cid La Ceiba Beach? > Some rate plans available at this property are all-inclusive. ### Where is El Cid La Ceiba Beach located? > Nestled on the beach, this Cozumel resort is within a 5-minute walk of Arrecifes de Cozumel National Park and Cozumel Marine World. Puerta Maya Maritime Terminal and Royal Village Shopping Center are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Cid La Ceiba Beach Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 403 8 - Good 309 6 - Okay 168 4 - Poor 81 2 - Terrible 47 ### 10/10 Excellent #### Charles Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d500331-8f23-4532-bd97-31838873d861-1753991317661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aabf7fd2-889a-49f8-94dd-e221e96cadc7-1753991317251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/343b8b49-bfc5-49c7-9969-ee8ff60ff565-1753991317054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b5d398f8-e7d9-4de5-aa66-abfc317db1f0-1753991316709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Timothy Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID. ![Shrimp cocktail (all inclusive sized smaller shrimp, but very good) ](https://a.travel-assets.com/ugc/hotel-reviews/fe4a7b5a-5c1f-4889-b147-a52a12b0f979-1757170007809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Near cruise ships. ](https://a.travel-assets.com/ugc/hotel-reviews/baf21337-34b9-410d-a683-3d540dc33ecd-1757170112716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Snorkeling is great. Lots of pretty fish. ](https://a.travel-assets.com/ugc/hotel-reviews/c6602eaa-df3e-49f9-821b-e706d9587956-1757170152415.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Timothy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marajhin Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities That you can see all the ships so close by ##### Marajhin Stayed 2 nights in May 2025 ### 8/10 Good #### Ben Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip ##### Ben Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Amy Lynn Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this property, it was perfect for our family of four. ##### Amy Lynn Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Gabriela May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Gabriela Stayed 1 night in May 2025 ### 4/10 Poor #### Shelby Aug 26, 2025 Liked: Cleanliness Disliked: Property conditions & facilities The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking. ##### Shelby Stayed 8 nights in Aug 2025 ### 6/10 Okay #### Dwayne Apr 24, 2025 Liked: Staff & service Good snorkeling on property. Room outdated and musty smelling ##### Dwayne Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Chinonso Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice place to be, especially with your family, the services are good and the staffs are very friendly and polite..I enjoyed the food as well. ##### Chinonso Stayed 5 nights in Aug 2024 ### 6/10 Okay #### Belen May 10, 2025 Liked: Cleanliness, property conditions & facilities M ##### Belen Stayed 1 night in May 2025 ### 8/10 Good #### luis gibran Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good place ##### luis gibran Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Richard Apr 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient for an overnight stay from the mainland. ##### Richard Stayed 1 night in Apr 2024 ### 8/10 Good #### Brandon Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views and outdoor amenities are awesome. The room is rather bland and dated but still has great views. ##### Brandon Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Theresa Oct 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a really fun trip and this hotel was awesome. The rooms were very nice and the restaurant was excellent for lunch and breakfast. I would stay here again. ##### Theresa Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Beyonce Sep 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was really friendly and welcoming . The aesthetic of the hotel and area was beautiful and well put together. Lots of shopping options ##### Beyonce Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Timothy Dec 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have been staying here for years, love this place and the people. Nothing but good things to say about this place ##### Timothy Stayed 5 nights in Nov 2023 ### 8/10 Good #### Kristalle May 6, 2024 Liked: Cleanliness, staff & service, amenities Third time staying here so pretty comfy with the property ##### Kristalle Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Yoshimi Aug 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful view breakfast staff and everything ##### Yoshimi Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Zachary Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot! ##### Zachary Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Sandra Jun 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful place Enjoy the ski view Staff was very kind Quiet and safe ##### Sandra Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Miaoxian Jan 8, 2024 Liked: Cleanliness, staff & service Staff were kind, polite, and helpful. ##### Miaoxian Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Carol Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfection Awesome hotel, staff, location and amenities!! Restaurant on site, pool, beach, activities and the most wonderful staff!! I will definitely return again!! ##### Carol Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### David Jul 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff always friendly and helpful. ##### David Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### laurie Apr 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, small resort and staff go out of their way to make you happy ! ##### laurie Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Ivy Soto Jun 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities How clean the resort is and how friendly all the staff was. ##### Ivy Soto Stayed 8 nights in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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