Title: Luna Hotel Serra da Estrela - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luna Hotel Serra da Estrela Travelers find a mountain playground for all ages at Luna Hotel Serra da Estrela, where garden recreation meets adventure with nearby bike rentals and ski options ## Photo gallery for Luna Hotel Serra da Estrela ![Front of property - Luna Hotel Serra da Estrela (Covilhã)](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/3dc48537.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room - Luna Hotel Serra da Estrela (Covilhã)](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/819dcad5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Luna Hotel Serra da Estrela (Covilhã)](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/1088919a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Luna Hotel Serra da Estrela (Covilhã)](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/ceec3d4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Luna Hotel Serra da Estrela (Covilhã)](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/9b2c8f4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luna Hotel Serra da Estrela welcomes guests with a mountain setting, garden, and playground. Kids enjoy the arcade and pool, while adults can play tennis or billiards. Everyone appreciates the WiFi and on-site bike rentals for exploring the surroundings. ## Reviews 8.4 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Business services - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Classic Double or Twin Room (Single Use) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/3f095701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room (Single Use) ### Highlights Soundproofed TV Private bathroom Shower/tub combination Minibar Satellite channels Daily housekeeping Desk - Sleeps 1 - 1 Twin Bed ### View all photos for Classic Double or Twin Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/3f095701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room ### Highlights Soundproofed TV Private bathroom Shower/tub combination Minibar Satellite channels Daily housekeeping Desk - Sleeps 2 - 1 Twin Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/e7f9ebbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed TV Private bathroom Shower/tub combination Minibar Satellite channels Daily housekeeping Desk - Sleeps 3 - 3 Twin Beds ### View all photos for Comfort Double or Twin Room ![Comfort Double or Twin Room](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/aed48f24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room 8.0 Very good 4 reviews ### Highlights Soundproofed Free rollaway/extra beds TV Private bathroom Shower/tub combination Minibar Satellite channels Daily housekeeping - Sleeps 2 - 2 Twin Beds ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/52620da2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed TV Private bathroom Shower/tub combination Minibar Satellite channels Daily housekeeping Desk - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689538/ba61043b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed TV Separate bedroom Private bathroom Shower/tub combination Minibar Satellite channels Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCovilha-Hotels-Luna-Hotel-Serra-Da-Estrela.h2689538.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCovilha-Hotels-Luna-Hotel-Serra-Da-Estrela.h2689538.Hotel-Information) ## About the area Located in Covilhã, Luna Hotel Serra da Estrela is in the mountains. Sacred Art Museum and Belmonte Jewish Museum are cultural highlights, and some of the area's activities can be experienced at Ski resort of Serra da Estrela and Ski Parque. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and mountain biking. [Visit our Covilhã travel guide](https://www.expedia.ca/Covilha.dx6657) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.30751%2C-7.54894&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CF8gG3B52j-RGUn0GhC5B2sQC2c=) Penhas da Saude, Covilhã, 6200-073 ### What's nearby - ![Vodafone ski resort in Serra da Estrela, with Torres, Seia, Guarda, Portugal. Chairlift up close](https://images.trvl-media.com/place/553248635458650033/5c63888b-5519-4bd4-9ebb-0faa7fb3c8bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ski resort of Serra da Estrela 14 min drive \- 10.5 km - ![Above the clouds! 2000m is the highest point of Portugal continental - Serra da Estrela! Two communication towers are on the top. Some skiers, as well. Lucky to get some some and some sun and get this shot.](https://images.trvl-media.com/place/6342944/10f21a48-d7eb-4293-b5de-363208ac0247.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Torre 15 min drive \- 11.3 km - Covão d'Ametade 8 min drive \- 6.2 km - University of Beira Interior 13 min drive \- 8.0 km - Praca do Municipio 14 min drive \- 8.4 km ### Getting around - Covilha Station 24 min drive ### Restaurants - Mística - A Cervejaria Benfiquista 15 min drive - Varanda da Estrela 8 min walk - Bar - Pousada da Serra da Estrela 5 min drive - Restaurante Pousada Serra Da Estrela 5 min drive - Covilhã Jardim 14 min drive ## About this property ### Luna Hotel Serra da Estrela Upscale family-friendly hotel in the mountains At Luna Hotel Serra da Estrela, you can look forward to a terrace, a garden, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski lessons, and ski storage. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Bike rentals, 2 outdoor tennis courts, and a 24-hour front desk - Multilingual staff, a ballroom, and a banquet hall - A billiards/pool table, smoke-free premises, and an elevator - Guest reviews give top marks for the helpful staff Room features All 80 rooms have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars. Other conveniences in all rooms include: - 70-cm TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/9000000/8070000/8063100/8063076/fffcc4b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada da Serra da Estrela - Historic Hotel Covilhã - Pool - Spa - Pet friendly - Free WiFi 9.2 Wonderful 349 reviews CA $174 CA $185 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8063076&PinnedHotelID=8063076&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689532/a5eef98b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Chalets da Montanha Covilhã - Kitchen - Dryer - Parking included - Free WiFi 8.4 Very good 55 reviews CA $396 CA $420 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=2689532&PinnedHotelID=2689532&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689520/f3b9139e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Eufémia Covilhã Hotel Covilhã - 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All-inclusive - Kids pool 8.6 Excellent 230 reviews CA $1,317 CA $1,397 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2133783&PinnedHotelID=2133783&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, aromatherapy, body wraps](https://images.trvl-media.com/lodging/1000000/660000/659700/659609/71b3c9d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Covilha Dona Maria Affiliated by Melia Covilhã - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 184 reviews CA $145 CA $154 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=659609&PinnedHotelID=659609&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689549/db4efc38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sport Hotel Gym + SPA Covilhã - Spa - Air conditioning - Gym - Game room 9.6 Exceptional 147 reviews CA $97 CA $103 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=2689549&PinnedHotelID=2689549&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/3000000/2690000/2689600/2689544/6902f34a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puralã - Wool Valley Hotel & SPA Covilhã - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 157 reviews CA $148 CA $157 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2689544&PinnedHotelID=2689544&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=2689538&PinnedHotelID=2689538&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2689538,8063076,2689532,2689520,73032916) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Ski shuttle nearby ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - 2 outdoor tennis courts - Arcade/game room - Bicycle rentals - Billiards/pool table - Children's pool - Indoor pool - Outdoor pool - Playground - Ski lessons - Ski storage ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Accessibility - Elevator ### More - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 70-cm TV with cable/satellite channels ### Food and drink - Limited room service - Minibar ### More - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 4 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 24.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: EUR 24.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a first aid kit ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties ### Property is also known as Hotel Serra Da Estrela Luna Serra da Estrela Serra Da Estrela Hotel Luna Serra Da Estrela Covilha Luna Hotel Serra da Estrela Hotel Luna Hotel Serra da Estrela Covilhã Luna Hotel Serra da Estrela Hotel Covilhã ## Frequently asked questions ### Does Luna Hotel Serra da Estrela have a pool? ### How much does it cost to stay at Luna Hotel Serra da Estrela? ### Is Luna Hotel Serra da Estrela pet-friendly? ### How much is parking? ### What time is check-in at Luna Hotel Serra da Estrela? ### What time is check-out at Luna Hotel Serra da Estrela? ### Where is Luna Hotel Serra da Estrela located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Luna Hotel Serra da Estrela Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 115 8 - Good 109 6 - Okay 30 4 - Poor 12 2 - Terrible 3 ## Reviews ### 8/10 Good #### Ken Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### Ken Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rafael May 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great staff and location Room was super clean and comfortable. Staff extremely kind and helpful. ##### Rafael Stayed 1 night in May 2024 ### 8/10 Good #### David Sep 13, 2024 Liked: Cleanliness, staff & service, room comfort Quiet rural location. ##### David Stayed 1 night in Sep 2024 ### 8/10 Good #### David May 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value for the money It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money ##### David Stayed 1 night in May 2024 ### 10/10 Excellent #### Nic Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again. ##### Nic Stayed 1 night in Sep 2024 ### 8/10 Good #### J L Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short stay on a long trip. A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning. ##### J L Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Peter Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location for us A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work. ##### Peter Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Julie Oct 21, 2025 #### Not what we were expecting from a Luna hotel! We chose to stay at this hotel as we were checking out the facilities in order to stay during the future ski season. We have stayed at the Luna hotel in Tabua, which is 1 1/2 hours away, many times. The Luna Hotel Tabua is outstanding and this is why we chose to stay in this one which we assumed was part of the group. On arrival we were told that the restaurant was not open that evening and that there were only limited bar snacks. There are no tea and coffee making facilities in the room, at all, unlike the other Luna hotel. We were also told that when it first snows this hotel is in fact in accessible due to the snow and that there is no ski shuttle bus as advertised on the particulars. The hotel itself is quite nice and comfortable but be aware during the off-season period the restaurant can be very likely closed and as it is a ski resort there are very little options to eat elsewhere or buy any other necessities. ##### Julie Stayed 1 night in Oct 2025 ### 6/10 Okay #### Verified traveller Jul 19, 2024 Disliked: Cleanliness, property conditions & facilities Hotel outside of Covilhã, half way up the mountain. Idyllic location and great view. Our room was not well cleaned, especially the bath room was not. Neither was the cutlery and porcelain at the breakfast clean. Staff at reception could not answer our questions about mountain trails. In general, the staff at the reception could be more service-minded. The employees at the bar were the best part of this hotel experience, very sympathic. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 8/10 Good #### Fernanda Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property ##### Fernanda Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### David Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alan Feb 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in the mountains, great breakfast with reserved times, room had a great view ##### Alan Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Marjorie Jun 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay in a beautiful place Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by ##### Marjorie Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Simon Jul 23, 2025 Views ##### Simon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### David Sep 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location ##### David Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Maria Jan 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was very good experience and I recommend...I'm planning to come back ##### Maria Stayed 1 night in Jan 2023 ### 6/10 Okay #### Christopher Jul 16, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help ##### Christopher Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Fernando P. Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo óptimo. Pequeno almoço muito bom e bem apresentado e servido com grande vista panoramatica..... Quartos em bom estado e com espaço suficiente. Pessoal muito gentil e sempre ajudante. Tornaremos com gosto. ##### Fernando P. Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Helene Sep 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel didn’t honour paid and confirmed reservation When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada. ##### Helene Stayed 3 nights in Sep 2025 ### 8/10 Good #### David Sep 13, 2025 Liked: Cleanliness, staff & service, room comfort Great ##### David Stayed 1 night in Sep 2025 ### 6/10 Okay #### María Dolores Aug 7, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Experiencia regular La estancia regular. La habitación pequeña , antigua,las Los armarios estropeados y viejos . No había enchufes para cargar los teléfonos . La ducha minúscula . En plena ola de calor pasamos un día entero sin aire acondicionado . En el desayuno el segundo día no había zumo natural . El personal muy amable , pero los servicios escasos para un hotel de cuatro estrellas .solo pusieron 1 día 1 gorro de baño , ni champú , ni acondicionador . El segundo día nada .Las toallas para la piscina son de alquiler y los gorros de pago , cuando en ningún sitio avisan de que hace falta gorro para la piscina , sino me lo hubiese llevado de casa ##### María Dolores Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Carina Jul 31, 2025 Liked: Cleanliness, staff & service #### Podia ser melhor… A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo. ##### Carina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Julie Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vue imprenable! ##### Julie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### carlos Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### séjour très cool séjour très cool ##### carlos Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Eamonn May 11, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Disappointing and should be a 3 star On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again. ![Tiny dated bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/a5fb383c-458e-43a7-8802-4e698bdd5f66-1746997047971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wardrobe ](https://a.travel-assets.com/ugc/hotel-reviews/5343ef73-e1f8-4d25-b819-25887fc99b12-1746997047192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![20 year old TV](https://a.travel-assets.com/ugc/hotel-reviews/c34fcac3-e8c2-49e1-97b4-a6ad02667f16-1746997047766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/69f87c30-d61b-40fb-b2f2-ce148017b019-1746997047817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eamonn Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Cabin Rentals Beaver Mines](https://www.expedia.ca/Beaver-Mines-Cabins.d3000447494-aaCabins.Travel-Guide-Accommodation) > > [Hotel Alpine Palace](https://www.expedia.ca/Saalbach-Hinterglemm-Hotels-The-Alpine-Palace.h3025825.Hotel-Information) > > [Convento do Seixo Boutique Hotel & Spa](https://www.expedia.ca/Fundao-Hotels-Convento-Do-Seixo-Boutique-Hotel-Spa.h29147179.Hotel-Information) > > [Hotels in Currais](https://www.expedia.ca/Currais-Hotels.d553248634664620611.Travel-Guide-Hotels) > > [Katerina](https://www.expedia.ca/Zakynthos-Hotels-Katerina.h4281891.Hotel-Information) > > [Hotel Fonte Santa](https://www.expedia.ca/Idanha-A-Nova-Hotels-Hotel-Fonte-Santa.h2658754.Hotel-Information) > > [Spa Hotels in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels-Spa-Hotel.0-0-d6129678-tSpaHotel.Travel-Guide-Filter-Hotels) > > [ Alambique Hotel Resort & Spa ](https://www.expedia.ca/Fundao-Hotels-O-Alambique-De-Ouro-Hotel-Resort.h12320998.Hotel-Information) > > [Mistiq Temple I](https://www.expedia.ca/Tulum-Hotels-Mistiq-Temple-Luxury-Apartments.h90840041.Hotel-Information) > > [Howard Johnson by Wyndham Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Howard-Johnson-By-Wyndham-Thunder-Bay.h856692.Hotel-Information) > > [Hotels in Bay Fortune](https://www.expedia.ca/Bay-Fortune-Hotels.d6345749.Travel-Guide-Hotels) > > [Resorts Davis](https://www.expedia.ca/Davis-Resort-Hotels.d7569-aaResortHotels.Travel-Guide-Accommodation) > > [Cheap Hotels in Falls Church](https://www.expedia.ca/Falls-Church-Hotels-Cheap-Hotels.0-0-d8077-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Venus](https://www.expedia.ca/lp/flights/553248635975871191/flights-from-venus) > > [WestJet Mississauga (YYZ) to Montego Bay (MBJ) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-pearson-intl-to-sir-donald-sangster-intl/ws/yyz/mbj) > > [Flights from Edmonton International Airport (YEG) to Grote Berg (CUR)](https://www.expedia.ca/lp/flights/yeg/cur/edmonton-to-willemstad) > > [Flights from Detroit (DTW) to San Diego (SAN)](https://www.expedia.ca/lp/flights/dtw/san/detroit-to-san-diego) > > [Flights from Faaa (PPT) to Ezeiza (EZE)](https://www.expedia.ca/lp/flights/ppt/eze/papeete-to-buenos-aires) > > [Flights from Buffalo (BUF) to Dallas (DFW)](https://www.expedia.ca/lp/flights/buf/dfw/buffalo-to-dallas) > > [Flights from ronald reagan washington national airport](https://www.expedia.ca/lp/airports/dca/flights-from-ronald-reagan-washington-national-airport) ### Cars > [Enterprise at 121 Laird Dr East York Ontario CAN](https://www.expedia.ca/Enterprise-at-121-Laird-Dr-East-York-Ontario-CAN.v40188.Car-Rental-Guide-Location) ### Packages > [Sandy Beach Park](https://www.expedia.ca/Sandy-Beach-Park-Southwest-Calgary.d553248621532864254.Vacation-Attraction) > > [Anenii Noi Vacations](https://www.expedia.ca/Anenii-Noi.d3000477298.Destination-Travel-Guides) ### General > [Visit Lundy's Lane](https://www.expedia.ca/Niagara-Falls-Lundys-Lane.dx6277558) > > [Visit Kelowna Central Business District](https://www.expedia.ca/Kelowna-Kelowna-Central-Business-District.dx6270061)