Terrasse/patio

Grand Joanne – Avis

4 out of 5
Grand Joanne
9 Vesterbrogade, Copenhagen, Denmark

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 271 avis sur 380." "
Note de 8 – Bien, d’après 81 avis sur 380." "
Note de 6 – Acceptable, d’après 14 avis sur 380." "
Note de 4 – Médiocre, d’après 6 avis sur 380." "
Note de 2 – Terrible, d’après 8 avis sur 380." "

9,6/10

Propreté

9,4/10

Service et personnel

9,4/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Jacques Olivier

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel moderne et charmant
Parfaitement situé au centre de la ville. Hôtel au calme et literie 5 étoiles
Séjour de 3 nuits en octobre 2023
Joanne a répondu le 27 oct. 2023
Cher Jacques Olivier, Nous sommes ravis que vous ayez apprécié votre séjour au Grand Joanne. Nous sommes honorés que vous ayez trouvé notre hôtel moderne et charmant, parfaitement situé au centre de la ville et calme. Nous sommes également heureux que vous ayez trouvé la literie 5 étoiles. Nous apprécions beaucoup votre avis et nous le partagerons avec l'équipe du Grand Joanne afin de leur faire savoir à quel point votre séjour a été satisfaisant. Nous espérons vous revoir bientôt au Grand Joanne. Cordialement, L'équipe du Grand Joanne

10/10 – Excellent

francis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel bien tenu et bien situé pas loin du centre et de la gare.Personnel très aimable.La chambre est un peu petite mais bien équipée.
Séjour de 3 nuits en octobre 2023
Joanne a répondu le 11 oct. 2023
Bonjour Francis,Nous sommes ravis que vous ayez apprécié votre séjour à l'Hôtel Grand Joanne. Nous sommes heureux que vous ayez trouvé l'hôtel bien tenu et bien situé, et que vous ayez été satisfait du personnel aimable. Nous prenons en compte votre commentaire concernant la taille de la chambre et nous allons le partager avec les membres de notre équipe pour améliorer nos services. Nous espérons vous revoir bientôt à l'Hôtel Grand Joanne.Cordialement,L'équipe de l'Hôtel Grand Joanne

4/10 – Médiocre

Jean, Verdun

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Chambre extrêmement petite, sans tiroir de rangement et sans climatisation.
Séjour de 3 nuits en juin 2023
Joanne a répondu le 12 juill. 2023
Bonjour Jean,Nous sommes désolés que votre séjour à l'hôtel Grand Joanne n'ait pas été à la hauteur de vos attentes. Nous prenons très au sérieux les commentaires de nos clients et nous avons transmis votre feedback à l'équipe concernée. Nous espérons que votre prochain séjour sera plus satisfaisant.Merci encore pour votre précieuse contribution.Cordialement,L'équipe de l'hôtel Grand Joanne

10/10 – Excellent

Hazel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely excellent stay during Eurovision week. Perfect location close to central station and Tivoli. Would stay here again if we visit Copenhagen!
Séjour de 3 nuits en mai 2024
Norbert a répondu le 16 mai 2024
Dear Hazel,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're delighted to hear that you had an absolutely excellent stay with us during Eurovision week.Your kind words about our perfect location close to the central station and Tivoli are much appreciated. We're glad that these aspects of our hotel contributed to making your leisure trip a memorable one.Your high praise for our staff is also heartwarming. We always strive to provide top-notch service to our guests, and it's rewarding to know that our efforts have been recognized. I will be sure to pass on your compliments to the team.We're thrilled that you would consider staying with us again if you visit Copenhagen. That's the highest compliment we could receive!Thank you once again for your lovely review, Hazel. We look forward to welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 – Excellent

Lava, fairfax

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Grand Joanne a répondu le 16 mai 2024
Dear Lava,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you had an enjoyable leisure trip with us.Your feedback on the condition and cleanliness of our hotel is greatly appreciated. We continually strive to improve our guest experiences, and your comments will certainly help us in this endeavor.We're also pleased to hear that our staff made a positive impression on you. Your kind words will be shared with the team, and I'm sure they'll be thrilled to hear them.Once again, thank you for choosing Grand Joanne for your leisure trip. We hope to welcome you back soon.Best wishes,Grand JoanneNorbert

8/10 – Bien

Louise

Points forts : Service et personnel, état et installations de l’hébergement
Great location and staff are very friendly. The cozy rooms are small but if you’re out all day it doesn’t really matter.
Séjour de 3 nuits en mai 2024
Grand Joanne a répondu le 16 mai 2024
Dear Louise,Thank you so much for taking the time to share your experience at Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us!Your kind words about our friendly staff and great location truly warmed our hearts. We always strive to provide a welcoming and comfortable environment for our guests, and it's wonderful to know that we were able to meet your expectations.We understand that you found our cozy rooms to be on the smaller side. Our aim is to provide a comfortable space for our guests to rest after a long day of exploring, and we're glad that this didn't dampen your overall experience. Your feedback is invaluable and we will certainly reflect on it.Once again, thank you for your review, Louise. We hope to have the pleasure of welcoming you back to the hotel in the future.Best wishes,Grand JoanneNorbert

10/10 – Excellent

Samantha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Grand Joanne a répondu le 16 mai 2024
Dear Samantha,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us.Your positive feedback on the condition and cleanliness of the hotel is greatly appreciated. Our staff will be delighted to hear that their efforts to provide top-notch service were recognized. We always strive to ensure our guests have a memorable stay.Once again, thank you for your kind words. We look forward to welcoming you back to Grand Joanne on your next leisure trip.Best wishes,Grand JoanneNorbert

10/10 – Excellent

Margaret

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were uniformly welcoming and delightful Place was quiet and ,at the same time, had a buzz. Restaurant was delicious. Beds comfortable. Beautiful and fun rooftop bar and lovely patio on floor 1
Séjour de 3 nuits en mai 2024
Grand Joanne a répondu le 16 mai 2024
Dear Margaret,Thank you for taking the time to share your wonderful experience at the Grand Joanne. It's heartening to hear that you had an enjoyable leisure trip with us!Your kind words about our staff being 'uniformly welcoming and delightful' are greatly appreciated. I will be sure to pass on your compliments to them. They will be thrilled to know that their efforts made a positive impact on your stay.It's also fantastic to hear that you enjoyed the ambience of the hotel, finding it both quiet and buzzing with energy. We're glad that our restaurant delighted your taste buds and that you found the beds comfortable. The beautiful rooftop bar and lovely patio on the first floor are indeed some of our guests' favorite spots, and we're thrilled they added to your enjoyment.We truly appreciate your feedback as it helps us understand what our guests love about their stay and how we can continue to create a wonderful experience for all who visit us.Once again, thank you for your positive comments, Margaret. We look forward to welcoming you back to the Grand Joanne in the future.Best Regards,Grand JoanneNorbert

8/10 – Bien

Linda

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Our original room was so small we had to walk sideways around the bed. After a discussion we were moved to a larger room. Several stairs in the hallway meant we had to haul our cases up and down. With no handrail this was a little precarious.
Séjour de 5 nuits en avril 2024
Norbert a répondu le 16 mai 2024
Dear Linda,Thank you for taking the time to share your experience at the Grand Joanne. We're glad to hear that you enjoyed your leisure trip with us and that our staff was able to meet your expectations.We understand that your initial room was not as spacious as you would have liked, and we appreciate your patience while we arranged a more comfortable alternative for you. We're sorry to hear about the inconvenience caused by the stairs in the hallway. Your feedback is valuable and we'll certainly pass it on to our team for consideration.We hope that despite these issues, you were able to enjoy the rest of your stay. We strive to provide a pleasant experience for all our guests and your feedback helps us do just that.Thank you once again for choosing the Grand Joanne. We hope to have the pleasure of welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 – Excellent

Karen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel in perfect location, would highly recommend the hotel.
Séjour de 3 nuits en avril 2024
Grand Joanne a répondu le 16 mai 2024
Dear Karen,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found our hotel lovely and perfectly located for your leisure trip. Your recommendation means a lot to us and it's always a joy to hear when our guests have had a memorable stay. We're particularly pleased that you found our staff to be top-notch. Your kind words will definitely be passed on to our team, who will be delighted to hear your feedback.We hope that your travels bring you back to the Grand Joanne in the near future. Until then, take care and safe travels! Best wishes,Grand JoanneNorbert

10/10 – Excellent

Joanne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is the most beautiful boutique hotel, every detail everywhere you look is so stylish. The bed was amazing, so many small touches in the room for comfort. The location was excellent, rooftop bar & gym were great. Staff were friendly and helpful.
Séjour de 2 nuits en avril 2024
Grand Joanne a répondu le 16 mai 2024
Dear Joanne,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We are thrilled to hear that you found our hotel to be beautiful and stylish, and that you appreciated the small touches we added for your comfort.Your comments regarding the comfort of our beds, the excellent location of the hotel, and our well-equipped gym and rooftop bar are very encouraging. We are glad to know that these aspects contributed positively to your leisure trip.It's especially heartening to hear that our staff were friendly and helpful. They strive to provide the best service to our guests and your kind words will definitely be passed on to them.We appreciate your feedback as it helps us understand what we are doing right and what areas we can further improve upon. Your review is a testament to our team's dedication in providing a memorable stay for our guests.Thank you once again for choosing Grand Joanne for your family trip. We hope to welcome you back in the near future.Best Wishes, Grand JoanneNorbert

8/10 – Bien

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good location and lovely staff.
Séjour de 4 nuits en avril 2024
Norbert a répondu le 16 mai 2024
Dear Julie,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

8/10 – Bien

Nicola

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very easy access from airport, close to public transportation and very close to city center. Beautiful hotel with cozy rooms. Really comfortable bed, appreciate possibility to connect to Netflix, no minibar inside room, maybe due to conscious choice. A bit complicated to deal with bathroom door.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Fredrik

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect in every single way!
Séjour de 2 nuits en avril 2024
Grand Joanne a répondu le 16 mai 2024
Dear Frederik,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! Your kind words about our tidy rooms and breakfast buffet truly warm our hearts. We always strive to provide a variety of delicious food and beverages to start our guests' day right, and we're glad to know we hit the mark for you.We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

10/10 – Excellent

Jonathan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a wonderful stay at Grand Joanne! The hotel was modern, stylish, well-equipped, and comfy. The little touches in the room were brilliant, the staff were super friendly and helpful, and we wouldn’t hesitate to come back!
Séjour de 3 nuits en mars 2024
Grand Joanne a répondu le 16 mai 2024
Dear Jonathan,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! Your kind words about our tidy rooms and breakfast buffet truly warm our hearts. We always strive to provide a variety of delicious food and beverages to start our guests' day right, and we're glad to know we hit the mark for you.We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

10/10 – Excellent

Hannah

Séjour de 2 nuits en mars 2024
GJ a répondu le 21 avr. 2024
Dear Hannah,Thank you for choosing Grand Joanne for your leisure trip and for taking the time to share your experience. We're thrilled to know that you had a wonderful stay with us.We look forward to welcoming you back on your next leisure trip. Safe travels!Best regards,The Grand Joanne team

10/10 – Excellent

Eleanor

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is really beautiful. The staff were so helpful, the room was clean and the bed was really comfortable too. Located right near the central station so easy to get around. I really really liked this hotel. Will definitely be coming back! Thank you :)
Séjour de 1 nuit en mars 2024
GJ a répondu le 22 mars 2024
Dear Eleanor,Thank you for taking the time to share your delightful experience at the Grand Joanne.We're thrilled to hear that you found our hotel beautiful and that our location near the central station was convenient for your leisure trip. It's fantastic to know that our staff was able to assist you effectively and contribute positively to your stay. We'll be sure to pass along your kind words to them.We're also glad to learn that you enjoyed the cleanliness of your room and found the bed comfortable. Your comfort is always our top priority, so it's great to hear that we were able to meet your expectations in this regard.Your feedback is truly appreciated, Eleanor, and we're overjoyed that you're considering coming back. We look forward to welcoming you again on your next visit.Best regards,The Grand Joanne team

10/10 – Excellent

Santiago

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel, very cozy and comfortable room with nice amenities. I recommend staying here.
Séjour de 4 nuits en février 2024
Grand Joanne a répondu le 5 mars 2024
Dear Santiago,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found the hotel to be very nice and cozy, and that you enjoyed the comfort of your room along with our amenities.Your recommendation means a lot to us and we're delighted that your leisure trip with your partner was a memorable one. It's fantastic to know that our staff also made a positive impression on you. Your kind words will definitely be passed on to them as it will serve as an encouragement to all of our staff.We hope that your next visit will be as pleasant as the previous one.Best regards,Grand Joanne

8/10 – Bien

Steingrimur

Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 4 mars 2024
Dear Steingrimur,Thank you for taking the time to share your experience at Grand Joanne. It's wonderful to hear that you chose our hotel for your leisure trip.Your overall rating is greatly appreciated and we're glad to know that you had a good stay with us. We always strive to provide the best service to our guests and your feedback is crucial in this regard.We hope to welcome you back on your next leisure trip. Have a great day!Best Regards,Grand Joanne

10/10 – Excellent

PAUL

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Grand Joanne
Lovely hotel Friendly staff Very helpful Great location Thanks for a great stay
Séjour de 4 nuits en février 2024

10/10 – Excellent

Nina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Grand Joanne a répondu le 16 févr. 2024
Dear Nina,Thank you for taking the time to share your experience at the Grand Joanne. I'm thrilled to hear that your leisure trip was a success!It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. Our team strives to maintain high standards in these areas, so your feedback is much appreciated.I'm also delighted to hear that our service met your expectations. Our staff will be pleased to hear that their efforts contributed to your positive experience. I will certainly pass on your kind words to them.We hope to have the pleasure of welcoming you back on your next trip.Best regards,Grand Joanne

10/10 – Excellent

Steen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kan varmt anbefales midt i KBH
Super hyggeligt hotel med lounge musik og god stemning. Personalet er meget venligt.
Séjour de 1 nuit en février 2024
Grand Joanne a répondu le 11 févr. 2024
Kære Steen,Tusind tak for din positive anmeldelse af dit ophold på Grand Joanne. Vi er meget glade for at høre, at du nød dit ophold og vores beliggenhed midt i København.Det er dejligt at høre, at du fandt vores hotel hyggeligt med lounge musik og god stemning. Vi sætter stor pris på din feedback om vores personale, og jeg vil sørge for at videregive dine rosende ord til dem.Vi håber, at vi får fornøjelsen af at byde dig velkommen igen på Grand Joanne i fremtiden.Bedste hilsner,Grand Joanne

10/10 – Excellent

YOON SUN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent in every way...!!
Séjour de 4 nuits en janvier 2024
Grand Joanne a répondu le 11 févr. 2024
Dear Yoon Sun,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that your leisure trip was excellent in every way!It's fantastic to know that you found the condition and cleanliness of the hotel to be up to your standards. We take pride in maintaining our facilities and it's always rewarding to hear positive feedback.We're also delighted that our staff made a great impression on you. They strive to provide exceptional service to all our guests, and your comments will certainly be shared with them.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Grand Joanne

10/10 – Excellent

Juliana

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tudo maravilhoso ! Café da manhã ótimo , funcionários ótimos e gentis . Localização ótima . Recomendo
Séjour de 4 nuits en décembre 2023

10/10 – Excellent

Anna

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 9 févr. 2024
Dear Anna,Thank you for taking the time to share your wonderful experience at the Grand Joanne.It's fantastic to hear that you had a perfect stay with us during your business trip. We're thrilled that you found the hotel to be in excellent condition, comfortable, and clean. Our team strives to provide top-notch service, and your positive feedback is a testament to their hard work.May I ask if there was anything in particular that stood out during your stay? And, were there any staff members who made your stay extra special? We would love to pass on your compliments to them.Once again, thank you for your kind words, Anna. We look forward to welcoming you back on your next business trip or perhaps for a leisurely getaway.Kind regards,The Grand Joanne team

8/10 – Bien

Torben

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 6 févr. 2024
Dear Torben,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that your business trip was comfortable and that you found the hotel's condition, cleanliness, and service to be satisfactory.We always strive to provide our guests with a top-notch experience, so your feedback is very valuable to us. We're glad to know that we were able to meet your expectations in these areas.May we ask what aspects of your stay contributed to these scores? And is there anything specific you would like to highlight about our service? Your insights will be shared with our team to help us understand where we shine and where we might need a bit more polish.Thank you again for choosing Grand Joanne for your business trip. We hope to have the pleasure of welcoming you back soon.Kind regards,Front desk

10/10 – Excellent

Linnea

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Grand Joanne a répondu le 6 févr. 2024
Dear Linnea,Wow, we're over the moon to hear that you had such a fantastic experience at the Grand Joanne! We're thrilled to know that you found our hotel to be in top condition, comfortable, and impeccably clean.It's always a pleasure to hear when our guests enjoy their leisure trips with friends to the fullest. Your high praise for our service is particularly heartening. We strive to provide the best service possible, and it's wonderful to know that we hit the mark during your stay.I will be sure to pass on your kind words to our dedicated staff. They will be delighted to know their hard work is appreciated and recognized.We hope your next visit will be as enjoyable as the previous one. Until then, take care and keep smiling!Kind regards,Team Grand Joanne

10/10 – Excellent

Euan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hotel
Brilliant hotel. The room was crammed but furnished to a high standard. The bathroom had a great shower. I would highly recommend this hotel. The bar area was nice to relax. The staff were friendly and kind. I did not like the duvets but I understand the style is common in Denmark. 10/10
Séjour de 3 nuits en janvier 2024
Grand Joanne a répondu le 2 févr. 2024
Dear Euan,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you had an excellent stay with us and that you appreciated our high standard furnishings and great shower facilities.It's wonderful to know that our friendly and kind staff made a positive impression on you. Your kind words will be passed on to them, as they always appreciate hearing from our guests.We understand your comment about the duvets. While it is indeed a common style in Denmark, we appreciate your feedback as it helps us understand our guests' preferences better.I'm also glad to hear that you enjoyed relaxing in our bar area. It's always a pleasure to provide a comfortable space where our guests can unwind.Thank you again for your recommendation, Euan. We hope to have the pleasure of welcoming you back for another leisure trip in the future.Kind regardsTeam Grand Joanne

10/10 – Excellent

Karen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent boutique style accommodation with friendly and helpful staff
Séjour de 5 nuits en janvier 2024
Grand Joanne a répondu le 2 févr. 2024
Dear Karen,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you found our boutique-style accommodation excellent and our staff friendly and helpful.Your kind words about our staff are truly appreciated. We will certainly pass on your feedback to them as they will be delighted to hear that their hard work has been recognized.We hope that your leisure trip was filled with great memories and we look forward to welcoming you back at the hotel in the future.Kind regardsTeam Grand Joanne

10/10 – Excellent

Gitte

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Skønt hotel og flotte værelser. Mangler dog lidt belysning på badeværelset.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 1 févr. 2024
Hej Gitte,Tak for din positive anmeldelse af Grand Joanne! Det glæder os at høre, at du nød dit ophold hos os, og at du satte pris på vores hotel og værelser.Jeg bemærker din kommentar om belysningen på badeværelset. Det er vigtigt for os at kende til vores gæsters oplevelser, så vi kan reflektere over dem og bruge dem til at forbedre vores service. Jeg vil sørge for at dele din feedback med vores team.Vi håber, at vi får fornøjelsen af at byde dig velkommen tilbage på Grand Joanne næste gang du er på forretningsrejse.Best regards,Grand Joanne

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastisk
Helt fantastisk hotel. Komfortabelt, rent, nyt og lækkert. Interiøret på værelserne, i lobbyen og restauranten er 10/10. Beliggenheden er også helt perfekt.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 30 janv. 2024
Hej,Tak for din fantastiske anmeldelse! Vi er glade for at høre, at du nød dit ophold på Grand Joanne og fandt vores hotel komfortabelt, rent og lækkert. Det er dejligt at høre, at du kunne lide interiøret på værelserne, i lobbyen og restauranten.Du nævnte også, at du synes beliggenheden af hotellet er perfekt. Det er altid rart at høre, når vores gæster sætter pris på vores placering.Din feedback er meget værdifuld for os, og vi vil sørge for at videregive dine rosende ord til vores personale. De vil helt sikkert blive glade for at høre om din positive oplevelse.Vi håber at se dig igen på Grand Joanne i fremtiden. Hav en fantastisk dag!Best regards,Grand Joanne

10/10 – Excellent

Ann-Sofi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The air conditioner was noisy
Séjour de 3 nuits en janvier 2024
Grand Joanne a répondu le 30 janv. 2024
Dear Ann-Sofi,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a wonderful leisure trip with us and appreciated our cleanliness and staff.It's great to know that our team's efforts to provide top-notch service were recognized by you. I will definitely pass your kind words to them, as it will certainly boost their spirits.However, I understand that the noise from the air conditioner was a concern during your stay. We appreciate you bringing this to our attention. We're always looking for ways to improve the guest experience, and your feedback is invaluable in this regard.May I ask if you reported this issue during your stay? And if so, how did our team respond? Your additional insights would be beneficial in helping us understand how we can better handle such situations in the future.Once again, thank you for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best regards,Front DeskNorbert

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Kristina Hoai Linh

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 30 janv. 2024
Dear Kristina Hoai Linh,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a wonderful leisure trip with us!It's heartwarming to know that you found the hotel's condition, comfort, and cleanliness up to your standards. Our team takes great pride in maintaining our facilities and ensuring that our guests feel at home during their stay.We're also delighted that you found our service excellent. We always strive to provide top-notch service to all our guests, and your feedback is a testament to our efforts. I will be sure to pass on your kind words to our staff. They will be thrilled to hear about your positive experience!Once again, thank you for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best wishes,Front DeskNorbert

10/10 – Excellent

Emma

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trevligt hotell med bra läge.
Mycket trevligt hotell, uppmärksam personal och en fin lagom stor frukost. Väl genomtänkta detaljer (steamer på rummet, bra hårfön mm) som förhöjde upplevelsen. Enda minuset var kranen i badrummet vars design gjorde värmen omöjlig att reglera.
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 30 janv. 2024
Hi Emma,Thank you for taking the time to share your experience at Grand Joanne. We are pleased to hear that you appreciated the hotel's location and our attentive staff.We are especially glad that you liked our thoughtful details such as the steamer and hair dryer in the room. We always strive to make our guests' stay as comfortable and pleasant as possible.Your feedback regarding the faucet in the bathroom is very valuable to us. We understand that the design may have made it difficult to regulate the heat. We will definitely bring this up to our maintenance team for further consideration.Again, thanks for your feedback, Emma. We hope to welcome you back to the hotel in the future.Have a lovely day! Front DeskGrand Joanne

6/10 – Acceptable

Mariam

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Tony

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Location
Perfect location, right next to the central station, you can go anywhere in minutes.
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 25 janv. 2024
Dear Tony,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you found the hotel's location perfect for your business trip and that it provided you with easy access to your destinations.Your feedback on the condition and service of the hotel is highly appreciated. We continuously strive to provide our guests with a comfortable and clean environment, and it's great to know we were able to meet your expectations in these areas.We will certainly pass on your comments to our team. They will be pleased to hear that their efforts contributed to your positive experience.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the pleasure of welcoming you back in the future.Kind regardsGrand Joanne team

10/10 – Excellent

Hanna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay right by the central station
Clean, quiet and cozy room. Nice hotel bar. No complaints!
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 25 janv. 2024
Dear Hanna,Thank you for taking the time to share your fantastic review of your leisure trip at the Grand Joanne. We're thrilled to hear that you had a great stay and found our location right by the central station convenient.Your kind words about our clean, quiet, and cozy room are much appreciated. We're also delighted that you enjoyed our nice hotel bar. It's always wonderful to know when our guests have a comfortable and enjoyable stay with us.Your feedback regarding our service is particularly rewarding. Our team strives to provide top-notch service to our guests and it's heartening to know we hit the mark with you. I'll be sure to pass along your compliments to our staff.Once again, thank you for your positive feedback. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day, Hanna!Kind regardsGrand Joanne team

10/10 – Excellent

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean property good restaurant Nice newish rooms comfortable beds
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 23 janv. 2024
Dear Thomas,Thank you for taking the time to share your wonderful experience at Grand Joanne. We are delighted to hear that you had a successful business trip and that our hotel met your expectations.It's great to know that you found our property clean, our restaurant good, and our rooms comfortable. Our team strives to provide a welcoming and clean environment for all our guests, and your feedback affirms their hard work.We hope your business endeavours continue to bring you back to us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.Best regards,Grand Joanne

8/10 – Bien

Ellen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 23 janv. 2024
Dear Ellen,Thank you for taking the time to share your experience at the Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us!Your high scores for our hotel's condition, cleanliness, and service are truly appreciated. It's wonderful to know that our efforts in maintaining a clean and comfortable environment have been recognized. I'll be sure to pass your kind words on to our dedicated staff.However, we noticed that the comfort of your stay received a slightly lower score. Your feedback is valuable in helping us understand where we can improve.Thank you again for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best regards,Grand Joanne

10/10 – Excellent

Claus Boomsma

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 23 janv. 2024
Dear Claus,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us.It's wonderful to know that you found our service to be top-notch. Our staff always strives to provide exceptional service, and they will be thrilled to hear your positive feedback.We also appreciate your comments on the condition, comfort, and cleanliness of the hotel. Your feedback is invaluable as it helps us understand where we excel and where we can continue to improve.Once again, thank you for choosing Grand Joanne for your stay. We hope to welcome you back in the future for another enjoyable visit.Best regards,Grand Joanne

10/10 – Excellent

Ebba

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 23 janv. 2024
Dear Ebba,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with your friends.Your perfect scores for condition, comfort, cleanliness, and service truly warm our hearts. It's always a pleasure to know that our efforts in maintaining the hotel's high standards are appreciated by our valued guests like you.We're particularly delighted that our service met your expectations. We will certainly pass on your kind words to our dedicated staff members. They will be overjoyed to hear of your satisfaction with their work.Thank you once again for sharing your experience. We hope to welcome you back to the Grand Joanne in the near future. Have a wonderful day!Best regards,Grand Joanne

8/10 – Bien

Jonas

Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 23 janv. 2024
Dear Jonas,Thank you for taking the time to share your experience about your leisure trip at the Grand Joanne. We're glad to know that you had a good stay with us.We always strive to provide a memorable experience for our guests and your feedback is an important part of that process.We hope to welcome you back soon for another enjoyable stay.Best regards,Grand Joanne

8/10 – Bien

Jitpreet

Séjour de 4 nuits en janvier 2024
Grand Joanne a répondu le 23 janv. 2024
Dear Jitpreet,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you chose our hotel for your leisure trip.Your feedback is invaluable to us, and we will certainly reflect on it as we strive to continuously improve our services.We hope to welcome you back at the hotel in the future. Safe travels!Best regards,Grand Joanne

10/10 – Excellent

Paul

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Grand Joanne a répondu le 24 janv. 2024
Dear Paul,Thank you so much for taking the time to share your experience at the Grand Joanne. We're thrilled to hear that your business trip went smoothly and that you found our hotel to be comfortable, clean, and well-maintained.Your high praise for our service is particularly appreciated. Our team strives to provide top-notch service to all our guests, and it's always rewarding to hear when we've succeeded.We'll make sure to pass along your kind words to our staff. They'll be delighted to know they made such a positive impact on your stay.Thank you again for your feedback, Paul. We hope to have the pleasure of welcoming you back to the hotel in the future.Best regards,Grand Joanne

10/10 – Excellent

Scott

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Will use again
Very welcoming and helpful staff. Rooms very clean and tidy, breakfast was superb. very comfortable stay, thank you.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 24 janv. 2024
Dear Scott,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that your business trip was a success and that you found our hotel to be welcoming and comfortable.Your kind words about our staff, cleanliness, and breakfast truly warmed our hearts. We will definitely pass along your compliments to our team, as they work tirelessly to ensure our guests have a superb stay.We also noticed that you mentioned you would use our services again. That's the best compliment we could ever hope for!We look forward to welcoming you back on your next business trip. Have a fantastic day, Scott!Best regards,Grand Joanne

8/10 – Bien

Caisa

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trevligt hotell nära stationen
Läget var perfekt när jag skulle vidare med tåg tidigt dagen efter. Bra frukost!
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 24 janv. 2024
Hej Caisa,Tack för din recension och för att du valde Grand Joanne för din affärsresa.Det gläder oss att du uppskattade hotellets renlighet och service. Vi kommer att dela dina fina ord med vårt team, vilket säkert kommer att tjäna som en uppmuntran för all vår personal.Vi noterar också att du tyckte om vårt läge nära stationen och vår frukost. Tack igen för att du tog dig tid att dela din upplevelse. Vi hoppas få möjlighet att välkomna dig tillbaka till hotellet i framtiden.Ha en underbar dag! Grand Joanne

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trevligt hotell nära centralstationen
Fantastiskt fint hotell nära centralstationen. Utmärkt frukost och trevlig personal. Baren är mysig och bekväm. Hit kommer vi gärna tillbaka.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 24 janv. 2024
Kære gæst,Tack för att du tog dig tid att dela med dig av dina intryck från din vistelse på Grand Joanne. Det gläder oss att du uppskattade hotellets närhet till centralstationen, vår utmärkta frukost och trevliga personal.Vi är också glada att höra att du tyckte om vår mysiga och bekväma bar. Din feedback är mycket värdefull för oss och vi kommer att dela den med vårt team.Vi ser fram emot att välkomna dig tillbaka till Grand Joanne i framtiden. Ha en underbar dag! Best regards,Grand Joanne

8/10 – Bien

Christen

Points forts : Service et personnel
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 24 janv. 2024
Dear Christen,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you chose our hotel for your leisure trip.Your feedback on our service is greatly appreciated. It's wonderful to know that you found our service satisfactory. Our staff strives to provide the best service possible, and your comments will be shared with them to continue to inspire and motivate them.We hope to have the pleasure of welcoming you back on your next leisure trip.Best regards,Grand Joanne

10/10 – Excellent

Vadood

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cozy and good location
Nice location, renovated hotel, rooms nicely decorated but rather small.
Séjour de 1 nuit en janvier 2024
Grand Joanne a répondu le 24 janv. 2024
Dear Vadood,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you found our hotel cozy and well-located for your leisure trip.Your high scores for the overall condition, cleanliness, and service are truly appreciated. It's wonderful to know that our efforts to maintain a clean and comfortable environment have been recognized.We noted your feedback about the size of our rooms. While our rooms are designed to maximize comfort within the available space, we understand that preferences can vary among our guests. Your comments will certainly be valuable in our ongoing efforts to improve guest satisfaction.Once again, thank you for choosing the Grand Joanne for your stay. We hope to have the pleasure of welcoming you back in the future.Best regards,Grand Joanne