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Home2 Suites by Hilton Columbus Airport East Broad – Avis

3 out of 5
Home2 Suites by Hilton Columbus Airport East Broad
6315 E Broad St, Columbus, OH

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 242 avis sur 407." "
Note de 8 – Bien, d’après 91 avis sur 407." "
Note de 6 – Acceptable, d’après 31 avis sur 407." "
Note de 4 – Médiocre, d’après 23 avis sur 407." "
Note de 2 – Terrible, d’après 20 avis sur 407." "

8,6/10

Propreté

8,8/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Marc, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2018

2/10 – Terrible

james

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I requested an accessible room assuming that it would be like the one on the webpage for Expedia. The room I was given was unsuitable for our disability needs. I had to pay for a room upgrade as well as the Expedia room. I will go back to that hotel, but Expedia was a great disappointment.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Daniel

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bed was very nice, the shower was hot and the breakfast had a lot of good choices to choose from.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Family loved the breakfast and the pool!!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Christina

Points forts : Propreté, état et installations de l’hébergement
Like everything
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Kelsey Elizabeth

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed in the king bed studio suite. This was perfect for our family of four. Plenty of space for a large pack/play and toddler air mattress. Would stay here again. Already looking for more homes to suites to book for future travel plans.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Sandy

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Brittany

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
They have bed bugs. My daughter was eaten up while she was sleeping. She woke up with bite marks all over her face. This was the only hotel I stayed in when visiting Columbus. I am very disappointed.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
One thing I will mention. I took a shower this morning and the bathtub wasn’t draining very well. Thanks I’ll be back!
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was great
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Dale

Voyage en famille
Séjour de 2 nuits en février 2024

10/10 – Excellent

Heather

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is extremely polite and accommodating. Hotel is clean and fairly quiet. Location is great, close to highway and surrounded by a lot of restaurants and stores.
Séjour de 2 nuits en février 2024

8/10 – Bien

Amy

Room was clean and nice however the entire first floor smelled of marijuana as we checked in on Friday night.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Jermain

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Delores

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely quiet space. Great for kids.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Natajsia

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

4/10 – Médiocre

kerry

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

TIFFANY

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
"Full" kitchen is misleading
Warm welcome by the front desk attendee. Check-in was easy. The room was bright and comfortable, clean, warm and roomy. The "full" kitchen does NOT mean cook-in kitchen. There is a refrigerator, microwave, sink and dishwasher. DO NOT expect to be able to cook in the "full" kitchen from the room descriptions. Over all, nice space, kid friendly. Pool was small but the kids had plenty of fun.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

8/10 – Bien

Amanda

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

DiAnte

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing else to add
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Amanda

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Beth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Michelle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
Staff was wonderful. Rooms were large and clean:
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Heather

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely stay. Nice sized rooms. Cleanly and staff, I believe his name was Kevin, was very friendly.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

saleh

Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Toby

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Jesse

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Melanie

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Family Fun...we enjoyed our stay.
Friendly staff. Check in and check out was easy. Enough room for our family of 6. Only complaint was the room wasn't cleaned well. Dirty bottles left in room we had to clean up and had to wipe up the bathroom floor. Other than that our staywas nice and the kids enjoyed the pool.
Séjour de 1 nuit en novembre 2023
Management a répondu le 21 nov. 2023
I am sorry for the oversight with the bottle. I promise we can and will do better. Thank you!

10/10 – Excellent

Jeannette

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great dog friendly hotel.
Loved this hotel. Very convenient to the fairgrounds and very dog friendly. My dog felt at home immediately. She appreciated the treat from our check in host. Breakfast was great and the indoor pool was a bonus. I will definitively stay again when I am back in town. Dog fee was $75 which would be steep for 1 night but for 3 nights I feel it was appropriate. Nice dog walking area.
Séjour de 3 nuits en novembre 2023
Management a répondu le 21 nov. 2023
Thank you for the great review. We hope you come back and stay with us again!

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
The internet was often cut. It was connected and cut again and again.
Séjour de 1 nuit en novembre 2023
Management a répondu le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with our suites. We are currently in the process of updating our wireless network and are excited about the faster and constant connect it will offer. Please know your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us again.

6/10 – Acceptable

Joseph

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Most cars in parking lot had windows broken in the morning from thieves. The parking lot obviously is not monitored in any way. Unacceptable for me
Séjour de 2 nuits en octobre 2023
Management a répondu le 28 oct. 2023
Thank you for taking the time to submit a review of our hotel. It was an unfortunate situation that someone vandalized vehicles. We absolutely do monitor our parking lot with videos surveillance however we have taken the extra measure of adding On-site security to aid in protecting our guests and property. We hope that if you are in the area again you chose to make us your Home away from Home.

8/10 – Bien

John

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
security issue
The hotel was clean and well-appointed for our needs. The issue we had was that 20 cars were broken into the Saturday night we stayed there. Though ours was not one of them, (thank goodness). From what we understand this was the 2nd time cars were broken into in 3 weeks. Make sure to take all valuables into your room and out of your car.
Séjour de 2 nuits en octobre 2023
Management a répondu le 27 oct. 2023
Thank you for taking the time to submit a review of our hotel. It was an unfortunate situation that someone vandalized vehicles during your stay, I we are happy you were not affected. Please know the safety and security of our guest's come 1st and foremost which is why we hired a security company to ensure nothing like this happens again. We hope that if you are in the area again you chose to make us your Home away from Home.

10/10 – Excellent

Eoghan

Séjour de 1 nuit en octobre 2023
Management a répondu le 21 nov. 2023
Thank you for your business!!

10/10 – Excellent

Jill

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We loved that next door was a Mexican restaurant. My husband is a big fan! We loved the double room, with separate living room, for getting up in the middle of the night. We will not disturb our partner!! YAH!! The full size refrigerator was fabulous. We even had china and glassware. So nice! But our big complaint was the extremely tiny coffee maker that only allowed for a teabag size coffee. What are they thinking? They couldn't supply a regular K-Cup coffee maker? With all the luxuries they did supply for us, you would think they could at least supply a single serve K-cup coffee maker. This coffee maker was so bad, we couldn't even use it. I mean, it was a 2" X 2" tea bag!! The water ran out all over the counter.!!! Next time we're bringing our own K-Cup coffee maker. For $20.00? It would be worth it.
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Janeen, Hilton Head

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Thirty cars broken into. Lot is behind hotel and not well monitored nor light
Séjour de 2 nuits en octobre 2023
Management a répondu le 23 oct. 2023
Dear Talisha Hawkins,I want to thank you for your recent stay at the Home2 Suites Columbus Airport. I am sorry to hear about the acts of vandalism that occurred that night. We hope this does not discourage you from our hotel, brand or family. If there is anything else I can help with, please let me know.

10/10 – Excellent

Suzie

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Jose

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Quick Stay
Great location, Great service.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Tricia

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great and the kids enjoyed the pool!
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Mary

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hotel
Beautiful property. Great suite.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Jeffrey

Voyage en famille
Points forts : Propreté
nice room cold pool nice breakfast
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Guy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
this is our go to place when in Columbus
Séjour de 3 nuits en septembre 2023

6/10 – Acceptable

Bruce

Voyage en famille
Points forts : Propreté, commodités
Points faibles : Service et personnel
The sliding bathroom door was broken at check in. It would slide closed by itself. It was blocked from doing it by the trash receptacle when I entered the room. Very inconvenient! I reported it to the front desk and I was told that they would contact the main person. When we returned that evening it had not been repaired. I reported it again the next morning but it was never fixed. I also requested a bathroom refresh and additional towels, but that never happened. I was able to get the towels by going to the front desk. A very disappointing stay!
Séjour de 2 nuits en septembre 2023
Management a répondu le 11 nov. 2023
Thank you for taking the time to share your review. I sorry hear you had issues during your stay. Maintenance reports that they did check the door but they needed a part and it would take a few days. I am sorry this was not communicated to you. Your comfort is very important to us and we hope you visit us again so we can show our true commitment to excellence.

10/10 – Excellent

Simone

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Victoria

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is poorly kept with the exception of the main lobby. We were not familiar with the city and we booked online. My husband, toddler and I stayed for 2 nights. My toddler was really looking forward to swimming in the pool but it was absolutely FILTHY! The pool conditions ruined our trip as we spent Saturday trying to find a public pool. I specifically called and asked was the pool open a week before booking because the pool and breakfast were two key selling points. I did not imagine I would need to ask if the pool was clean! The shower in our room was poorly kept, carpet needed cleaning and smelled like smoke and most of the dishes had not been properly cleaned. The breakfast was just ok, condiments were missing and brewed coffee was only available in the morning. I will not be staying here in the future. Please spend an extra $50 and stay somewhere else cleaner/nicer.
Séjour de 2 nuits en août 2023

8/10 – Bien

Robert

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en août 2023

6/10 – Acceptable

Sarah

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I found a COCKROACH
At first I was really happy with my experience. Check in was easy and the room seemed nice. Later in the evening of our first night (of 2) I spotted a cockroach crawling near the sink of the kitchen area. I alerted the staff, but they were unable to switch my room and did not offer any further consolation. That was really disappointing to say the least! Financially, I didn’t have a choice but to stay in the room; however, I no longer could feel relaxed or comfortable in there. Initially I planned to do more eating in my room, but that didn’t seem wise so I spent more than I planned eating takeout. On the bright side, I only spotted the one, but that certainly doesn’t mean that there weren’t more! Because of the roach I chose to sleep with quite a few lights on which wasn’t ideal for a good night’s sleep. Then, I discover that the pillows on the bed are the worst I have ever slept on. Very flat and unsupportive. Even with 3 of them I didn’t feel comfortable which led to a restless night of tossing and turning. The free breakfast is just OK. Very carb heavy options. Rubbery breakfast sandwiches, stale cereal. I’ve had better continental breakfast. Pool was decent. Area was clean and the saltwater is nice.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Dika

Séjour de 1 nuit en août 2023

10/10 – Excellent

Paige

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Vicki

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff were exceptional. Our room was clean, comfortable, and had plenty of room for our family of 5. We would definitely stay here again.
Séjour de 3 nuits en août 2023