I have stayed at this CI&S location for the past 10 years, each February when in town on business. My stay has always been comfortable and enjoyable. This year I found this location to be lacking in all departments. The air conditioner in my room was not working and the room was too warm which did not allow for restful sleeping conditions. There was no not water for a shower the first morning. The chair at the desk in my room was torn and the cushion was exposed. There was no one working at the breakfast station the first morning, there was no fresh fruit, no OJ, no yogurt, no bagels, the coffee was luke warm and the selection of food available was sub-par. The second night the AC was still not working, but I did have hot water for a shower the 2nd morning. There was someone working at the breakfast station the 2nd morning, so some of the basics were restocked, but the coffee was still luke warm (tasted like same carafe from the day before). When I was ready to check out, no one was at the front desk, so after waiting for a couple minutes, I just left the keys on the counter. I paid $250 for two nights ... I was very disappointed with my stay and will probably not stay at this location again.