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Motel 6 Clovis, NM – Avis

2 out of 5
Motel 6 Clovis, NM
1616 Mabry Dr, Clovis, NM

Avis

6,4
Note de 10 – Excellent, d’après 55 avis sur 264." "
Note de 8 – Bien, d’après 61 avis sur 264." "
Note de 6 – Acceptable, d’après 61 avis sur 264." "
Note de 4 – Médiocre, d’après 34 avis sur 264." "
Note de 2 – Terrible, d’après 53 avis sur 264." "

6,2/10

Propreté

6,6/10

Service et personnel

5,6/10

Commodités

5,8/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

2/10 – Terrible

Nicolia Lindgren

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
We booked through Expedia a non-smoking king room, when we arrived they said there was none available (their website said there was 6). When we arrived they said we could have a smoking king room for the same press or a double non-smoking for nearly double what we paid. No accommodation was made to lower price for worse rooms, and we didn’t know until we went to sleep. I will be paying extra to not stay at this location again.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 2 mai 2024
Hi Nicolia Lindgren,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 – Terrible

Leissa

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had homeless people wandering the grounds at 3 am. Couldn't call the front desk, my room phone was dead. Had to Google the number for the hotel on my cell. If I hadn't had a phone or it was dead like it almost was, I would have been stuck in the room. Finally got the front office andvthey told me not worry about the people rifling through the trash, and checking if room and car doors were secured, they do it all the time and they would eventually leave. Other than that Major safety issue, the bed was like sleeping on a rock, the fridge made a loud buzzing noise all night and the walls were Paper thin. You could hear Everything going on around you in every room near. I stayed 4 nights and had no room cleaning or towel service. My room had ants. This place is terrible and u safe, stay away.
Séjour de 4 nuits en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi LeissaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 – Bien

Mike

Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 11 avr. 2024
Hi Mike,Thank you for positively rating your stay!!Maz K.#Team6

4/10 – Médiocre

Josefina

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty little noisy
Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 27 mars 2024
Hi Josefina,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Excellent

Caitlyn

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
staff is awesome
Brand Experience Team a répondu le 12 mars 2024
Hi Caitlyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 – Terrible

Josefina

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed for over a week with no House Keeping, Apparently you have to ask or catch the Housekeeper if you need anything done, Also they need to hire new housekeepers who actually do there job, my room was so dirty behind my bed, do not Reccomend this motel..unless theres no other choices..My car Perhaps!!
Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi JosefinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 – Bien

RONNIE

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Train track is across the street and the trains run all night
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi Ronnie,Thank you for positively rating your stay!Lilith#Team6

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
For just a sleep at motel it’s great you just need more towels
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 6 févr. 2024
Hi Susan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 – Terrible

Enely

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stay away.
The absolute dirtiest place i ever stayed. I got a smoking room even though i asked for a non smoking. I will never stay in motel 6 again 😒 unless i have no other choice.
Séjour de 1 nuit en janvier 2024
Nancy Y. a répondu le 17 janv. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Sheena

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
TV didn't work! He double charged my card, worker was very rude!
Séjour de 1 nuit en novembre 2023
Nancy Y. a répondu le 5 déc. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Médiocre

Jim

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Expedia booked the room incorrectly…. I requested non smoking but it was booked as smoking.
Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

jesus

Séjour de 4 nuits en octobre 2023

4/10 – Médiocre

jesus

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They don't clean the rooms at all i been here for three nights and they haven't clean the room I'm staying in It happen last week too My question is why are they no cleaning my room
Séjour de 2 nuits en octobre 2023
Brand Experience Team a répondu le 31 oct. 2023
Hi Jesus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Bien

Richard

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Most of the motels, including this Motel 6, are along US 60, which is very noisy between vehicular traffic but more so the trains, who blast their horns at all hours as they pass through town/by these motels daily and in the middle of the night. If you stay here, take earplugs. While this Motel 6 was about average and it was clean, I did see several ants crawling around my room, the ceiling light in the bathroom didn't work (making it a somewhat dark shower), and the TV showed only "No service." I would have passed these comments on to the staff when I checked out in the morning, but the door to the lobby was locked.
Séjour de 1 nuit en octobre 2023
Brand Experience Team a répondu le 31 oct. 2023
Hi Richard,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 – Médiocre

Savanna

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty
Séjour de 1 nuit en octobre 2023
Brand Experience Team a répondu le 31 oct. 2023
Hi Savanna,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 – Acceptable

jesus

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement
They didn't clean my room no ones

10/10 – Excellent

Rogelio

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Propreté
It wasok the grounds ate dirty
Séjour de 1 nuit en octobre 2023
Brand Experience Team a répondu le 26 oct. 2023
Hi Rogelio, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 – Excellent

Rogelio

Séjour de 2 nuits en octobre 2023

8/10 – Bien

Billy

Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Ayana S.

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property needs a major update and a better communication with the staff.
Séjour de 1 nuit en septembre 2023
Brand Experience Team a répondu le 2 oct. 2023
Hi Ayana S.,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Excellent

jamie

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Maria

Train
Séjour de 1 nuit en septembre 2023
Brand Experience Team a répondu le 27 sept. 2023
Hi Maria,Thank you for positively rating your stay!!Maz K.#Team6

6/10 – Acceptable

PAMELA

Voyage d’affaires
Points forts : Propreté
Points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

Elder

Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Horrible customer service
Séjour de 1 nuit en août 2023
Nancy Y. a répondu le 7 sept. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Médiocre

Jana

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
I reserved a King NON smoking. I had proof of my reservation. They would not honor it and gave me a King Smoking. They were unwilling to fulfill my reservation as I had booked it. I then asked for 2 beds NON smoking which was available but they insisted I had to pay additional. The room was filthy. Never again.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Thomas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The owner was very friendly. It was my first time in Clovis. He made me feel wpelcome and safe!!
Séjour de 1 nuit en août 2023
Brand Experience Team a répondu le 22 août 2023
Hi Thomas,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 – Excellent

Scott

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023

8/10 – Bien

Mitzi

Voyage en famille
Points forts : Confort de la chambre
Low budget hotel with no extras
The beds we’re comfortable and we didn’t see any bugs. There were burn holes in the bedspread. It was ok for one night. No coffee pot and no coffee in the lobby but has a fridge and microwave.
Séjour de 1 nuit en juin 2023
Nancy Y. a répondu le 5 juill. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Bien

Rebecca

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en juin 2023

4/10 – Médiocre

Jeannie

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Valerie

Séjour de 1 nuit en mai 2023

6/10 – Acceptable

Chantille

Voyage d’affaires
Okay I guess
Séjour de 1 nuit en mai 2023
Nancy Y. a répondu le 23 mai 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Terrible

Walter

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Needs closed down
Nasty not clean not healthy
Séjour de 1 nuit en mai 2023
Nancy Y. a répondu le 23 mai 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Acceptable

Claude

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
Property was easy to access. However, it is seriously in need of maintenance. Floor was dirty, TV mount was broken. Also, upon arrival (early afternoon) office door was locked. Clerk informed us that there are no coffee makers in the room and they no longer offer coffee in the office. Over-all, NOT one of the better Motel 6's.
Séjour de 1 nuit en mai 2023
Brand Experience Team a répondu le 16 mai 2023
Hi Claude,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Bien

Lynn, Des Moines

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités
Basic no frills overnight stop. Bed comfortable. Room had nice bathroom. No coffee or breakfast
Brand Experience Team a répondu le 18 avr. 2023
Hi Lynn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 – Bien

Nichole

Séjour de 1 nuit en avril 2023

10/10 – Excellent

Larry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly, easy check-in. Staff helpful.
Séjour de 1 nuit en mars 2023
Brand Experience Team a répondu le 4 avr. 2023
Hi Larry,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Excellent

Dorine

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2023
Brand Experience Team a répondu le 21 févr. 2023
Hi Tim,Thank you for the perfect rating!Lilith#Team6

8/10 – Bien

Loretta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2022
Brand Experience Team a répondu le 21 févr. 2023
Hi Loretta,Thank you for positively rating your stay!Lilith#Team6

8/10 – Bien

Annabelle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2022

10/10 – Excellent

Heather

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The people running the place were wonder, my experience was overall ok, it was a very noisy night. The people on the second floor right above my room must have been having a party because it was so loud. Also, early in the morning there were car alarms going off and dogs barking incessantly.
Séjour de 1 nuit en novembre 2022
Brand Experience Team a répondu le 21 févr. 2023
Hi Heather,We are glad you had a great experience and appreciate your feedback! Lilith #Team6

4/10 – Médiocre

John

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Of the budget motels, I often prefer Motel 6. This one was a real disappointment. It smelled horrible, there were bugs, it was filthy, and had a water leak.
Séjour de 1 nuit en septembre 2022
Brand Experience Team a répondu le 21 févr. 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 – Acceptable

Brian, Stamford

Voyage en famille avec de jeunes enfants, Voyage de couple
It was a good place to stay. Could use some updates around the property.
Séjour de 2 nuits en août 2022
Brand Experience Team a répondu le 15 sept. 2022
Hi Brian,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Acceptable

Andrew

Voyage en famille, Voyage d’affaires
Points faibles : Propreté
Dirt in the room corners, TV going out(black spots on the screen) stayed Friday night through Sunday and had the same two worn out towels. Bed was the same as sleeping on the floor.
Séjour de 2 nuits en août 2022
Brand Experience Team a répondu le 4 sept. 2022
Hi Andrew, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 – Bien

Jim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2022
Brand Experience Team a répondu le 4 sept. 2022
Hi Jim, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 – Excellent

Brandon

Séjour de 1 nuit en août 2022
Brand Experience Team a répondu le 4 sept. 2022
Hi Brandon, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 – Excellent

Nestorita

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean rooms
Clean nicely painted rooms, non dingy bath towel. The Staff was very attentive. I would stay at Motel 6 in Clovis New Mexico again. I liked that it was affordable and pet friendly
Séjour de 4 nuits en juillet 2022
Brand Experience Team a répondu le 4 sept. 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 – Terrible

Lindsey

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I’m at a doctors office right now for possible bed bug bites
Séjour de 1 nuit en juillet 2022
Brand Experience Team a répondu le 29 juill. 2022
Hi Lindsey, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6