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Residence Inn By Marriott Cleveland Downtown

3.0 star property
A warm fireplace welcomes travelers in the lobby, while the on-site shopping mall offers retail therapy after exploring downtown Cleveland

Choose dates to view prices

Located in Downtown Cleveland, this Residence Inn offers a cozy atmosphere with a lobby fireplace and on-site shopping. Travelers appreciate the helpful staff and amenities like free to-go breakfast, dry cleaning, valet parking, and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total (up to 15 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Residence Inn By Marriott Cleveland Downtown pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Residence Inn By Marriott Cleveland Downtown?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Downtown on May 24, 2026 start from CA $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 49.00 per night.

What time is check-in at Residence Inn By Marriott Cleveland Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Residence Inn By Marriott Cleveland Downtown?

Check-out is at 11 AM.

Where is Residence Inn By Marriott Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 5-minute walk of East 4th Street, Rocket Arena, and JACK Cleveland Casino. Progressive Field and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 7 minutes by foot and West 25th-Ohio City Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Friendly staff great location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Josh

Room was clean and staff was courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The suite was nice and roomy. Staff were friendly and helpful. Close to my venue with food choices nearby.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean room and area. Staff was friendly and engaging. Breakfast was in a beautifully renovated space and the selection was good. Downside was the WiFi did not work while we were there.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Room was immaculate, the staff was so nice and helpful. Also it is in a great location for food and festivities!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms well kept, good breakfast options.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness
Big rooms! Very clean!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eliot

Liked: Cleanliness, amenities, property conditions & facilities
room was very spacious. staff were great every time i interacted with them. would stay again
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great staff very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shawntae

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing from front desk, the girls in the breakfast buffet, valet and the bartender! Thank you for making my son’s birthday trip nice and easy for us!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. If you are looking to attend an event at Rocket Arena you can't go wrong staying here. There a ton of choices to eat lunch or dinner nearby and you are literally a block away from Rocket Arena. The room was spacious and clean. If I ever travel back to Cleveland to attend an event at Rocket Arena I would not hesitate to stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Always great! Multiple stays and location is perfect for Cavs games. 5 star
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff and being downtown were great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly service, and perfect location! Highly recommend!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities
Room was clean. Nice kitchenette. Large rooms. Great location near Rocket arena. Great nearby restaurants. Would do again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, excellent service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and breakfast was hot. It just needa more variety of foods.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff to greet us with effortless check in
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were in a two floor room and it was spacious but it was not well kept. The furniture had stains and the floor did as well. The pull out mattress was awfully dirty and I couldn’t let my children sleep on it. I asked for extra sheets and pillows and they just gave us sheets. The hallways were dirty and the lighting in the room had bugs in it. I would definitely not stay here again despite the very sweet staff and good location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was clean and everything worked. The staff was friendly. Breakfast was amazing. Loved the variety there. The valet parking process was convenient and simple to navigate.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Fine. Loved location. Nice to have a free breakfast too.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Renae

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great breakfast, hotel rooms just need updated but great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Courteous staff.
Stayed 1 night in Dec 2025