Title: City Express by Marriott Ciudad Juarez (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1142437&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Express by Marriott Ciudad Juarez Travelers start their day with a hearty breakfast before staying connected throughout their visit with reliable high-speed internet access ## Photo gallery for City Express by Marriott Ciudad Juarez ![Free daily continental breakfast - City Express by Marriott Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/b047ce23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Queen Bed with Sofa bed - City Express by Marriott Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/fde61b16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - City Express by Marriott Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/94436e58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LED TV with cable channels, TV - City Express by Marriott Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/6c169af4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - City Express by Marriott Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/418a85d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies City Express by Marriott Ciudad Juarez is near Plaza Portales 802 and ITESM Campus Juárez. Guests enjoy continental breakfast, a gym, and a WiFi-equipped business center. The staff consistently earns praise for their attentive service. ## Reviews 8.4 Very good ## Popular amenities - Parking included - Free WiFi - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Feb. 16 - Feb. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 17 - Feb. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/4f22d613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 9.0 Wonderful 23 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Desk Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Queen Bed with Sofa bed ![Suite, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/f3be71c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Private bathroom Cable channels Desk Daily housekeeping - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Room, 1 Queen Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1142500/1142437/a3788de7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 8.2 Very good 20 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Desk Daily housekeeping - Sleeps 2 - 1 Queen Bed ### Room with Two Double Beds - Sleeps 4 ### Queen Suite With Sofa Bed - Sleeps 2 ### Queen Room - Sleeps 2 ## You may also like Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Juarez-Hotels-City-Express-Ciudad-Juarez.h1142437.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Juarez-Hotels-City-Express-Ciudad-Juarez.h1142437.Hotel-Information) ## About the area Located in Ciudad Juárez, City Express by Marriott Ciudad Juarez is in the business district. Paso del Norte International Bridge and Ysleta–Zaragoza International Bridge are notable landmarks, and travelers looking to shop may want to visit Plaza Portales 802\. ITESM Campus Juárez and American Consulate are two other places to visit that come recommended. [Visit our Ciudad Juárez travel guide](https://www.expedia.ca/Ciudad-Juarez.dx849) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.73046%2C-106.41035&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qoIcpzbjjCnFZ7qsUuW8-Q4_f_M=) Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juárez, CHIH, C.P. 32424 ### What's nearby - Plaza Portales 802 3 min walk \- 0.3 km - ITESM Campus Juárez 3 min drive \- 2.3 km - Technological Institute of Ciudad Juárez 3 min drive \- 2.7 km - UACJ - Universidad Autónoma de Ciudad Juárez 3 min drive \- 2.7 km - American Consulate 6 min drive \- 6.1 km ### Getting around - El Paso Union Depot 26 min drive - El Paso International Airport (ELP) 27 min drive ### Restaurants - SUBWAY 18 min walk - CABANNA 6 min walk - La Durangueña 14 min walk - Maria Chuchena 1 min walk - Leprechaun Plaza Portales 5 min walk ## About this property ### City Express by Marriott Ciudad Juarez Hotel near Plaza Portales 802 Located close to ITESM Campus Juárez and American Consulate, City Express by Marriott Ciudad Juarez provides free continental breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - A free area shuttle, luggage storage, and smoke-free premises - 1 meeting room, a vending machine, and a banquet hall - Guest reviews give top marks for the helpful staff Room features All 114 rooms boast comforts such as air conditioning, as well as perks like free WiFi and room service. More amenities include: - Recycling and LED light bulbs - Bathrooms with showers - 32-inch LED TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/90000000/89290000/89280500/89280462/c20e43db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Ciudad Juarez Consulado - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 934 reviews CA $128 CA $144 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=89280462&PinnedHotelID=89280462&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/4000000/3900000/3898400/3898376/86dacb3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Conquistador Inn By US Consulate Consulado - Pool - Breakfast included - Kids pool - Parking included 8.6 Excellent 2,210 reviews CA $121 CA $135 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=3898376&PinnedHotelID=3898376&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/121000000/120030000/120028000/120027910/d334f926.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Ciudad Juarez Alameda Iglesias Ciudad Juarez - Breakfast included - Free WiFi - Air conditioning - Business services 9.4 Exceptional 138 reviews CA $116 CA $130 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=120027910&PinnedHotelID=120027910&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1220000/1218000/1217939/233597e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Ciudad Juárez Ciudad Juárez - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 935 reviews CA $121 CA $136 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1217939&PinnedHotelID=1217939&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1810000/1800300/1800202/096a170e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta by Wyndham Cd Juarez Near US Consulate Ciudad Juárez - Pool - Hot tub - Breakfast included - Pet friendly 8.8 Excellent 1,005 reviews CA $123 CA $137 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1800202&PinnedHotelID=1800202&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990340/bb3fe38e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG Las Misiones - Pool - Breakfast included - Free airport shuttle - Parking included 8.8 Excellent 1,202 reviews CA $147 CA $165 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1990340&PinnedHotelID=1990340&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803107/899c694e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Ciudad Juarez Zona Pronaf - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,008 reviews CA $142 CA $159 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=2803107&PinnedHotelID=2803107&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6100000/6090200/6090200/2e26dcdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Consulado Inn Consulado - Pool - Breakfast included - Kids pool - Parking included 8.2 Very good 1,887 reviews CA $103 CA $116 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=6090200&PinnedHotelID=6090200&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/482500/482428/8ed5686a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Ciudad Juarez by IHG Ciudad Juárez - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,004 reviews CA $120 CA $134 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=482428&PinnedHotelID=482428&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/520000/519800/519715/751d1699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 2,043 reviews CA $113 CA $127 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=519715&PinnedHotelID=519715&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1142437&PinnedHotelID=1142437&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1142437,89280462,3898376,120027910,1217939) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free area shuttle up to 10 km - Free bus station shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends ### Things to do - Gym ### Family friendly - Free area shuttle - Laundry facilities ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business center - 409 square feet of conference space - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property Children under 12 years old are not allowed in the fitness facility without adult supervision ### Property is also known as City Express Ciudad Juárez City Express Ciudad Juárez Ciudad Juarez City Express Ciudad Juárez Hotel City Express Ciudad Juarez Hotel Ciudad Juarez City Express Ciudad Juárez Hotel Ciudad Juarez ## Frequently asked questions ### Is City Express by Marriott Ciudad Juarez pet-friendly? ### How much does it cost to stay at City Express by Marriott Ciudad Juarez? ### How much is parking? ### What time is check-in at City Express by Marriott Ciudad Juarez? ### What time is check-out at City Express by Marriott Ciudad Juarez? ### Where is City Express by Marriott Ciudad Juarez located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## City Express by Marriott Ciudad Juarez Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 533 8 - Good 249 6 - Okay 107 4 - Poor 56 2 - Terrible 59 ## Reviews ### 10/10 Excellent #### Armando Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place clean and quite close to stores n safe area ##### Armando Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rosa Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and tidy. The staff were very helpful and always polite. We received transportation accommodations to one of our appointments and the driver waited for us to bring us back to the hotel. The breakfast was delicious and the breakfast area was kept clean and orderly. I highly recommend this hotel. ##### Rosa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Victor Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is things as far as clubs and stores in walking distance. The hotel is in a good area ##### Victor Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MARINA Jun 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very convenient area, quick access, safe parking and restaurants just around the corner. Also very close of the places we usually visit. ##### MARINA Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Junny Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Safe place to stay, love their breakfast :) friendly atmosphere ##### Junny Stayed 1 night in Apr 2025 ### 8/10 Good #### Javier May 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is in a great location and this very clean and accessible. ##### Javier Stayed 1 night in May 2024 ### 10/10 Excellent #### Emmanuel Oct 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place , clean and safe 👍 ##### Emmanuel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jorge May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly ##### Jorge Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Oscar May 26, 2025 Liked: Cleanliness, property conditions & facilities Friendly staff. Conveniently located. Safe. Clean. Excellent value ##### Oscar Stayed 1 night in May 2025 ### 10/10 Excellent #### arelis May 31, 2024 Liked: Cleanliness, amenities, property conditions & facilities great staff, respectful, friendly ##### arelis Stayed 1 night in May 2024 ### 10/10 Excellent #### Maximiliano Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Affordable and clean ##### Maximiliano Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Carlos Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good ##### Carlos Stayed 1 night in May 2025 ### 10/10 Excellent #### Luis Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### Luis Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Michelle Mar 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Michelle Stayed 14 nights in Mar 2024 ### 10/10 Excellent #### Jose R Mar 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good.! Afortable traveler’s friendly.!! ##### Jose R Stayed 3 nights in Mar 2024 ### 8/10 Good #### Estefani Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet and clean. ##### Estefani Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Diana Jan 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, the room has mini refrigerator, microwave. Breakfast has several options. ##### Diana Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Fernando Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The moment you walk in, it smells clean. The rooms were also really clean and the breakfast that was included was pretty good. Worth it. ##### Fernando Stayed 2 nights in Mar 2024 ### 8/10 Good #### Richard May 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very well maintained and clean rooms. Continental breakfast was great, including the staff that worked it. Only issue was no refrigerator in room. ##### Richard Stayed 1 night in May 2024 ### 10/10 Excellent #### Michael Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities No hassle check-in. Friendly. Large free assortment breakfast. No hidden charges. ##### Michael Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Bertha Elena Apr 25, 2025 Liked: Cleanliness, staff & service the hotel needs more maintenance, the room they gave me when I arrived, the A/C unit did not work, they change the room and the A/C Unit was very noisy, the bathroom curtain was old and ripped, the door lock was missing one part so it did not work, excelent staff, very kind, the breakfas was ok ##### Bertha Elena Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Manuel Jan 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Well kept facilities and courteous staff. Only inconvenient was that the parking lot access doors could not be operated with the card, probably a safety measure by the hotel. ##### Manuel Stayed 1 night in Jan 2024 ### 6/10 Okay #### Perla Mar 14, 2024 Liked: Cleanliness The location is good, the front desk is good is clean but very noisy it’s nearly impossible to rest you can hear everything from others rooms and outside ##### Perla Stayed 1 night in Mar 2024 ### 4/10 Poor #### Aileen Jan 27, 2024 Liked: Cleanliness, staff & service Disliked: Amenities It’s clean and rooms are a good size. The pillows are lumpy even though the beds are comfortable. The air unit was not working, and there was constant banging in the middle of the night and mid morning. There is no safe in the room. Breakfast is ok and staff are friendly. ##### Aileen Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### MIGUEL ANGEL Dec 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel. ##### MIGUEL ANGEL Stayed 6 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hotel Riu Palace Pacifico - Adults Only - All Inclusive](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Riu-Palace-Pacifico-Adults-Only-All-Inclusive.h1928037.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Casa Grande Delicias](https://www.expedia.ca/Delicias-Hotels-Casa-Grande-Delicias.h20420.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Hotel & Suites Marrod](https://www.expedia.ca/Chihuahua-Hotels-Hotel-Suites-Marrod.h36826287.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > > [Hotel Maripina](https://www.expedia.ca/Ciudad-Juarez-Hotels-Hotel-Maripina.h84014582.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information)