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MainStay Suites Cincinnati Blue Ash – Avis

2.5 out of 5
MainStay Suites Cincinnati Blue Ash
10665 Techwood Cir, Cincinnati, OH

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 443 avis sur 1000." "
Note de 8 – Bien, d’après 358 avis sur 1000." "
Note de 6 – Acceptable, d’après 120 avis sur 1000." "
Note de 4 – Médiocre, d’après 46 avis sur 1000." "
Note de 2 – Terrible, d’après 33 avis sur 1000." "

8,8/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

8,4/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

michel

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le seul élément désagréable est la présence de très nombreux chiens qui jappaient lors de notre passage dans le corridor.sans doute que les maîtres étaient sortis…
Séjour de 1 nuit en avril 2022
Ben a répondu le 2 mai 2022
Thanks for taking the time to fill our a review. I am sorry about the dogs in the hallway. We hope to see you again soon!

6/10 – Acceptable

Icyle M

Voyage en famille
Was not appealing. The couch was not too clean or comfortable. The bedroom was mediocre. One person was bitten on the arm by something, possibly a spider while sleeping.
Séjour de 2 nuits en mai 2024
Kathy a répondu le 19 mai 2024
HI Icyle, Thank you for sharing your feedback with us. On behalf of the whole staff we apologize for missing the mark. We take all feedback seriously. I hope you will give us a second chance and stay with us again

8/10 – Bien

Katashi, Waterlooville

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Our stay was good - The room was spacious but the hallways, elevator and room itself did feel a little dated but this down to personal taste. The staff member on check-in was polite and helpful but we didn’t interact with any other staff member until check-out having only stayed one night. Parking was plenty but this property is not within a walkable distance of much in terms of things to do; not an issue for us but worth considering if you wish to stay and do things locally. We would probably stay again because of the price for what you get considering other hotels locally were priced a lot higher than this property when we booked.
Séjour de 1 nuit en mai 2024
Kathy a répondu le 20 mai 2024
Hi! Thank you for sharing your feedback back with us.

6/10 – Acceptable

Edward

Voyage d’affaires
Points forts : Propreté, service et personnel
9 hour stay for sleep and shower. Mattress was cheap and a little noisy. Shower was low flow. Carpet was cheap, thin, and old. Dog neighbor was left alone and whining (dog is not to blame). I would not trust the glorious reviews.
Séjour de 1 nuit en mai 2024
Kathy a répondu le 3 mai 2024
Hi Edward Thank you for sharing your feedback with us. On behalf of the whole hotel we apologize for missing the mark. We take all feedback very seriously. I will share your comments with the appropriate staff.

10/10 – Excellent

Hannah

Séjour de 1 nuit en février 2024
Kathy a répondu le 17 mai 2024
Hi Hannah,Thank you for sharing your feedback with us!

8/10 – Bien

Monali

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is in good condition. Reception desk all employees are super nice. Stayed for two weeks so house keeping was only on Sundays. Housekeeping was also excellent. There’s ample parking on site.
Séjour de 12 nuits en mars 2024
Kathy a répondu le 14 avr. 2024
Hi Monali Thank you for sharing your feedback with us.

10/10 – Excellent

Darell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
?
Séjour de 1 nuit en mars 2024
Kathy a répondu le 14 avr. 2024
Hi Darell Thank you for sharing your feedback with us!

8/10 – Bien

Kenneth

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was fine about this hotel. However, two things could be improved. (1) The bed was too soft for our preference; (2) There was no dish soap for cleaning dishes.
Séjour de 1 nuit en février 2024
Kathy a répondu le 1 mars 2024
Hi Kenneth! Thank you for sharing your feedback with us. I apologize on behalf of the whole staff for missing the mark. I hope you will give us a second chance and stay with us again.

10/10 – Excellent

Ropbert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Kathy a répondu le 22 févr. 2024
Hi Ropbert thank you for sharing your feedback with us

10/10 – Excellent

Darah

Points forts : Propreté, service et personnel
I would definitely stay here again ?
Séjour de 1 nuit en février 2024
Kathy a répondu le 18 févr. 2024
Hi Darah. Thank you for sharing your feedback with us

10/10 – Excellent

John

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Real nice place
Kathy a répondu le 24 janv. 2024
Hi John Thank you for sharing your feedback with us

4/10 – Médiocre

Steven

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Now overall the room and property is very nice and well kept. The young lady that checked me in was very nice also . My problem comes with the checking out process. I checked out at 10:25 AM on Saturday which is two days ahead of what I booked for. I was waiting for my house to be done and as soon as I got the ok I checked out…well at least I thought I did it seems as though they still have my room as if I’m still there and no one has sent me an email or anything with a receipt. So at this point all I can say is someone owes me some money because I should not be paying for two extra days!!
Kathy a répondu le 21 janv. 2024
Hi Steven thank you for sharing your feedback with us. I will check into your reservation and will reach out to you

10/10 – Excellent

Lynne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay
Very nice place. The staff is always friendly and helpful.
Séjour de 1 nuit en décembre 2023
Kathy a répondu le 30 janv. 2024
Hi Lynne, Thank you for sharing your feedback with us. I hope you will choose to stay with us again. If or when you visit Cincinnati in the future

8/10 – Bien

Spencer

Points forts : Commodités
Séjour de 28 nuits en novembre 2023
Kathy a répondu le 23 déc. 2023
Hi Spencer Thank you for sharing your feedback

10/10 – Excellent

Felipe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff was amazing. The hotel is great and the room has everything you need.
Séjour de 11 nuits en décembre 2023
Kathy a répondu le 23 déc. 2023
Hi Felipe Thank you so much for sharing your feedback with us

8/10 – Bien

Michele

Séjour de 2 nuits en décembre 2023
Kathy a répondu le 20 déc. 2023
Hi Michelle Thank you for sharing your feedback with us

10/10 – Excellent

Connie

Voyage de couple
The staff was so nice. They said hello and goodbye to us every time, which was lots. If we needed anything, they were so gracious in helping us. We stayed for eight days. No complaints.
Séjour de 5 nuits en novembre 2023
Kathy a répondu le 23 déc. 2023
Hi Connie Thank you for sharing your feedback with us

10/10 – Excellent

Samuel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and staff was very friendly. Excellent value.
Séjour de 1 nuit en novembre 2023
Kathy a répondu le 23 nov. 2023
HI Samuel, Thank you for sharing your feedback with us

6/10 – Acceptable

Adama

Points forts : Confort de la chambre
Points faibles : Propreté
Séjour de 14 nuits en novembre 2023
kathy a répondu le 20 nov. 2023
Hi Adama, Thank you for sharing your feedback with us

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best All-around Value: Cincinnati-Dayton Corridor
Séjour de 17 nuits en octobre 2023
Kathy a répondu le 2 nov. 2023
Hi Robert, Thank you for sharing your feedback with us

10/10 – Excellent

Walt

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff are friendly, a nice walking area surrounding the building, and a good value.
Séjour de 7 nuits en octobre 2023
Kathy a répondu le 31 oct. 2023
HI Walt Thank you for sharing your feedback with us

10/10 – Excellent

Christian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Kathy a répondu le 30 oct. 2023
Hi Christian thank you for sharing your feedback with us

10/10 – Excellent

Donald

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent suite hotel at a good price
I picked this hotel because it was a good price for a full suite, and I was not disappointed. Full kitchen and bath (but tiny sink), living room and separate bedroom with a queen-sized bed. It was a great place to stay and spread out while I commuted in to Cincinnati (about 12 miles) each day. The manager stayed open until I arrived at 11:30 p.m., which was nice. Only small negative: they apparently don't do much recycling in Ohio, since I wanted to recycle my cans and bottles. But otherwise, it's a great deal if you don't mind the distance from downtown.
Séjour de 4 nuits en octobre 2023
Kathy a répondu le 23 oct. 2023
Hi Donald Thank you for sharing your feedback with us

10/10 – Excellent

Tatiana

Séjour de 1 nuit en octobre 2023
Kathy a répondu le 29 nov. 2023
Hi Tatiana Thank you for sharing your feedback with us!

10/10 – Excellent

John

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff and quality of service/room qas awesome
Séjour de 2 nuits en octobre 2023
Kathy a répondu le 22 oct. 2023
Hi John, Thank you for sharing your feedback with us

8/10 – Bien

albert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very good
Séjour de 2 nuits en octobre 2023
Kathy a répondu le 15 oct. 2023
Hi Albert thank you for sharing your feedback with us

10/10 – Excellent

Keauna

Séjour de 7 nuits en octobre 2023
Kathy a répondu le 14 oct. 2023
Hi Keauna Thank you for sharing your feedback with us

8/10 – Bien

Cassandra

Voyage d’affaires
Points forts : Propreté, service et personnel
Good stay for short time!
Overall stay was fine. The bed was a little uncomfortable. The door with the full length mirror wouldn’t stay opened which was a little frustrating while getting ready. I loved that they were pet friendly and that the staff were very kind and welcoming
Séjour de 2 nuits en octobre 2023
Kathy a répondu le 12 oct. 2023
Thank you for sharing your feedback with us

8/10 – Bien

Kim

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Mainstay give it a try.
The room was clean and cozy. They have a small gym, but nice and the laundry room is very nice, well equipped. Hotel located in a quiet area.
Séjour de 9 nuits en septembre 2023
kathy a répondu le 10 oct. 2023
Hi Kim, Thank you for sharing your feedback with us

6/10 – Acceptable

Adam

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
The bed was absolutely dreadful! Our backs hurt throughout the night and woke us up several times. Weak, undulating mattress. Please replace your beds and your hotel will be top-notch and a great price!
Séjour de 4 nuits en septembre 2023
Kathy a répondu le 7 oct. 2023
Hi Adam Thank you for sharing your feedback with us

10/10 – Excellent

Karl

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean room and friendly staff at a great price compared to other hotels.
Séjour de 2 nuits en septembre 2023
kathy a répondu le 10 oct. 2023
HI Karl, thank you for sharing your feedback with us

8/10 – Bien

Vanessa

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was great and i was very happy about the cleaniness of my room and all the common areas. I love the gazebo too ! Very peaceful and nice people to talk too !
Séjour de 7 nuits en septembre 2023
Kathy a répondu le 10 oct. 2023
Hi Vanessa, Thank you for sharing your feedback with us

10/10 – Excellent

Lynne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We arrived late but were taken care of quickly and pleasantly. The room was very clean and comfortable. We slept great and was well rested to continue on our journey the next day
Séjour de 1 nuit en septembre 2023
Kathy a répondu le 21 sept. 2023
Hi Lynne, Thank you for sharing your feedback with us!!

6/10 – Acceptable

johnny

Voyage en famille
Points faibles : Confort de la chambre
The stay was ok
They put us in a handicap room which that made us handicapped. I ask to be moved but it didn't happen
Séjour de 2 nuits en septembre 2023
Kathy a répondu le 4 sept. 2023
Hi JohnnyThanking you for sharing your feedback with us. On behalf of the whole staff we apologize for missing the mark.

8/10 – Bien

Ather Ahmed

Séjour de 2 nuits en août 2023
Kathy a répondu le 21 sept. 2023
Hi Ather, Thank you for sharing your feedback with us!!

8/10 – Bien

Julie

Points forts : Propreté, service et personnel
Séjour de 3 nuits en août 2023
Kathy a répondu le 27 août 2023
Hi Julie Thank you for sharing your feedback with us

6/10 – Acceptable

Ashley

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
Séjour de 7 nuits en août 2023
Kathy a répondu le 25 août 2023
Hi Ashley! Thank you for sharing your feedback with us.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mike
It was the best stay I have had in the 7 years I have been volunteering at the tennis tournament in Mason.
Séjour de 9 nuits en août 2023
kathy a répondu le 31 août 2023
Hi Mike! Thank you for sharing your feedback with us.

6/10 – Acceptable

Sara

Points faibles : Commodités
Because I had no car, and the hotel was too far to walk to the friend I was visiting, your hotel was a bad fit for my needs. I wish there was a grocery nearby so I could make better use of the kitchenette. Having food available for purchase in the coffee room would have helped with this problem. The staff were initially reluctant to give me more than one days coffee and refused to give me more creamer for the machine in my room—I stayed 3 nights.
Séjour de 3 nuits en juillet 2023
Kathy a répondu le 13 août 2023
Hi Sara, Thank you for sharing your feedback

10/10 – Excellent

Valerie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juillet 2023
Kathy a répondu le 27 juill. 2023
Hi Valerie! Thank you for sharing your feedback with us!

6/10 – Acceptable

Viroshan

Points forts : Service et personnel
Points faibles : Propreté
Staff very very nice, but my bed had a bit of small hairs below the pillows on the bedsheet when I first got to the room.
Séjour de 1 nuit en juillet 2023
Kathy a répondu le 26 juill. 2023
Hi Viroshan! Thank you for sharing your feedback with us

6/10 – Acceptable

GREG

Séjour de 1 nuit en juillet 2023
Kathy a répondu le 18 juill. 2023
HI Greg Thank you for sharing your feedback with us!

6/10 – Acceptable

charles

Points forts : Service et personnel
Points faibles : Propreté
Hot water did not work in the shower.
Séjour de 2 nuits en juillet 2023
Kathy a répondu le 10 juill. 2023
Hi Charles Thank you sharing feedback with us. On behalf the whole staff we apologize for missing the mark. We hope you will give us a second chance and stay with us again.

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en juin 2023
Kathy a répondu le 15 juill. 2023
Thank you for sharing your feedback!

8/10 – Bien

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en juin 2023
Kathy a répondu le 10 juill. 2023
Hi Lisa thank you for sharing your feedback with us

2/10 – Terrible

Joe

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Worst stay I’ve ever had
Terrible. It smelled moldy, no hot water, the sheets / comforters had holes in them, the elevators didn’t work. I accidentally left my key in the hotel room and nobody was at the front desk for over an hour and I couldn’t get ahold of ANYONE at Mainstays. Unless there is no other choice, I would stay 90 miles away before staying here again. It’s not inexpensive……it’s CHEAP, and it shows
Séjour de 2 nuits en juillet 2023
Kathy a répondu le 8 juill. 2023
Hi Joe thank you for sharing your feedback with us. Once again I would like to apologize for your recent stay. We take all feedback very seriously. I hope you will give us a second chance

8/10 – Bien

MOUNSSIF ORCH

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
quiet and convenient
Kathy a répondu le 8 juill. 2023
Thank you for sharing your feedback with us. We hope you will stay with us again

8/10 – Bien

Lisa

Séjour de 1 nuit en juillet 2023
Kathy a répondu le 8 juill. 2023
Thank you for sharing your feedback with us

10/10 – Excellent

Janel

Séjour de 1 nuit en juillet 2023
Kathy a répondu le 26 juill. 2023
Hi Janel, Thank you sharing your feedback with us.

8/10 – Bien

Ericka, Cincinnati

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The queen bed room had a full size refrigerator, microwave, 2 burner stove top, sink, and the cabinets were stocked with dishes needed including a toaster. The room was good size, the bathroom was clean and good size. The area around the hotel is VERY safe ( the hotel sits behind a fire station). There's no breakfast options. There is coffee amd tea option. My only negative was the bed was too firm for me. The staff were very nice and friendly. Good hotel stay for the price. I needed a clean safe very affordable price option for the night and this hotel was it.
Séjour de 1 nuit en juin 2023
Kathy a répondu le 29 juin 2023
Hi Ericka! Thank you for sharing your feedback with us.