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Hilton Garden Inn Cincinnati Midtown – Avis

3 out of 5
Hilton Garden Inn Cincinnati Midtown
2145 Dana Avenue, Cincinnati, OH

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 361 avis sur 589." "
Note de 8 – Bien, d’après 147 avis sur 589." "
Note de 6 – Acceptable, d’après 35 avis sur 589." "
Note de 4 – Médiocre, d’après 26 avis sur 589." "
Note de 2 – Terrible, d’après 20 avis sur 589." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Frances

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everyone was very friendly. Our room did have a smell, couldn't tell what it was. Other then that good stay.
Séjour de 1 nuit en mai 2024
Rameco a répondu le 23 mai 2024
Hello, we apologize for the inconvenience during your stay with us and we hope to see you again, thank you for making us aware of these issues and for the inconvenience caused to your stay

8/10 – Bien

Robert W

Points forts : Service et personnel, état et installations de l’hébergement
Overall I had a pleasant stay while in town for my son's graduation.
Séjour de 2 nuits en mai 2024
Rameco a répondu le 23 mai 2024
Were glad you enjoyed your stay

10/10 – Excellent

Dawn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en mai 2024
Rameco a répondu le 23 mai 2024
On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine Hotel. We hope to see you next time

10/10 – Excellent

Zita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The confort, the decoration et services
Séjour de 2 nuits en avril 2024
Rameco a répondu le 23 mai 2024
On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine Hotel. We hope to see you next time

8/10 – Bien

Lucie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Really convenient to interstate and restaurants. Friendly staff. Clean. Free parking.
Séjour de 3 nuits en avril 2024
Rameco a répondu le 23 mai 2024
On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine Hotel. We hope to see you next time

10/10 – Excellent

Kristina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rameco a répondu le 23 mai 2024
On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine Hotel. We hope to see you next time

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rameco a répondu le 23 mai 2024
On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine Hotel. We hope to see you next time

10/10 – Excellent

Jon

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The desk lady was very friendly and helpful.
Séjour de 1 nuit en avril 2024
Rameco a répondu le 26 avr. 2024
Thank you and we are glad that you enjoyed your stay!

10/10 – Excellent

Lillian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice hotel.
Séjour de 1 nuit en avril 2024
Rameco a répondu le 26 avr. 2024
Thank you and we are glad that you enjoyed your stay!

4/10 – Médiocre

Mikyoung, Issaquah

Voyage en famille avec de jeunes enfants
The room was clean and spacious. Overall good but it was quite noisy. You can hear water flushing sound even after midnight. I had to use ear plug to sleep…
Séjour de 4 nuits en avril 2024
Rameco a répondu le 26 avr. 2024
Thank you and we are glad that you enjoyed your stay!We apologize for the inconvenience of the water

6/10 – Acceptable

William

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Who serves plain yogurt in a breakfast bar? And who charges $10 for a cold breakfast inferior for a Motel 6 breakfast.
Séjour de 2 nuits en avril 2024
Rameco a répondu le 26 avr. 2024
Hello , We apologize as we are only following Hilton Brand Standards at our property. We appreciate your response

10/10 – Excellent

Charles

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Handicap parking was tortuous at best to park in the main parking lot. Rest of the facility was excellent.
Séjour de 2 nuits en avril 2024
Rameco a répondu le 26 avr. 2024
Thank you and we are glad that you enjoyed your stay! we deeply apologize for the inconvenience of parking

10/10 – Excellent

Robert

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Rameco a répondu le 23 mai 2024
On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine Hotel. We hope to see you next time

2/10 – Terrible

Jenna

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I got there 7 mins early from check in time of 3:00pm and the lady seriously wouldn’t check us in until exactly 3:00pm. There was no line or anybody behind us. The cleanliness of the room was terrible and the shower door fell off the track as I was taking a shower and the glass fell on me and I told the lady as we checked out everything and she said she doesn’t have the authority to give a discount and would let the manager know and it’s been 2 weeks now and nothing. I give this hotel 0 stars.
Séjour de 1 nuit en mars 2024
Rameco a répondu le 26 avr. 2024
We deeply regret the inconvenience caused during your stay. We understand the impact of such experiences, and we are actively working to rectify the situation. Please accept our sincerest apologies and know that we value your feedback. It helps us grow and improve.

2/10 – Terrible

James

They didn’t have our room!!!!!
Séjour de 1 nuit en mars 2024
Rameco a répondu le 26 avr. 2024
We deeply regret the inconvenience caused during your stay. We understand the impact of such experiences, and we are actively working to rectify the situation. Please accept our sincerest apologies and know that we value your feedback. It helps us grow and improve.

10/10 – Excellent

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was a great option for us as we were only staying overnight. Really appreciated the friendly staff!
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Kush

Séjour de 3 nuits en février 2024

10/10 – Excellent

Karen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean
Séjour de 2 nuits en mars 2024

8/10 – Bien

Angelica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were very friendly and accommodating
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Barbara, Pasadena

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Two complaints…the second morning I was awakened by thumping noises. I believe it was from the heating system (because I figured out how to turn it on on day two - the AC was on! Not the heat. Odd for early March with temps in the 30s at night). And I loved the Keurig coffee machine, but one of the little half and half packets had gone bad and ruined my morning coffee! Yuk!
Séjour de 2 nuits en mars 2024

10/10 – Excellent

CAROLYN, Rochester

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If you are tired it’s a great place to sleep. It was noisy on the top floor of our room with plumbing and heating units providing comfort to the guests. Location is key when booking a room at this hotel. Overall I loved it.
Séjour de 2 nuits en février 2024

10/10 – Excellent

William

Séjour de 1 nuit en février 2024

10/10 – Excellent

sherree

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Let’s just add an extra in house dining restaurant. You have a nice bar add a restaurant & watch sales soar! See you again onecday!
Séjour de 1 nuit en février 2024

10/10 – Excellent

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is excellent and attentive to the questions. The breakfast was prepared to perfection. I will recommend this Hilton to my colleagues.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Michele

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very friendly. Large room. Comfortable bed. Great shower. Clean. No restaurant but there have some food available. Small bar area connected to the lobby.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Johanna

Voyage en famille
Points forts : Service et personnel
We arrived and checked in which was fine. We had an issue with the thermostat in our room. Tried multiple time to turn it up but the room would never get any warmer than 65 degrees. We eventually had to move to a different room because this happened on a very cold day when outside temps were 34 for the day time high and at night it only went down. No issues with the staff they were very helpful. Just think they need to make sure the thermostats work properly in the rooms.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Claudia

Very clean. Room ready early. Very friendly and helpful staff
Séjour de 1 nuit en février 2024

8/10 – Bien

Roberta

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Rosemarie

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2024

4/10 – Médiocre

kathy

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, commodités et état et installations de l’hébergement.
tv didn’t work in remove so they had us pack up and move to another room. Paid $50 for dog to stay overnight but no nearby grassy areas to take dog potty.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Violet

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Greg

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Mary

Séjour de 4 nuits en décembre 2023

10/10 – Excellent

Billie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
So far great
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Dominique

Séjour de 3 nuits en décembre 2023

8/10 – Bien

Sadika

Séjour de 2 nuits en novembre 2023

6/10 – Acceptable

Brian Robert

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en novembre 2023

8/10 – Bien

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly, helpful and efficient staff. Clean rooms and bathrooms.
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Alexander

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Jasmine and the rest of the crew at the front desk were courteous and helpful. Loraine in dining was a hoot and the breakfast was great.
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Melissa

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Chris

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay
Easy check in and out. Great gym. Friendly staff !!
Séjour de 1 nuit en novembre 2023

4/10 – Médiocre

Jamie

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Nicole

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pros: very good room design, roomy with lots of hooks and storage and counter space (you don't realize how much you appreciate those things until you don't have them.) Room was clean and updated. Staff was friendly and helpful. Well stocked pantry area where you can buy items any time. Free wifi.Very convenient to expressway. Cons: area seems a little borderline. Parking situation not great. You have to park in a garage below the hotel and it was really hard to figure out how to get to it, the property layout is really weird and not well marked. When I checked out, the one elevator to the garage was not working, which was a hassle. Final issue, the walls are really thin, I could hear my neighbor talking and TV, but fortunately they were quiet after 10-ish. (Does not seem like a place many young rowdy people would stay since it's sort of connected to a medical facility, so noise at all hours is probably rare.)
Séjour de 2 nuits en novembre 2023

4/10 – Médiocre

Jun, Riverdale

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No daily clean up and lack of basic supply, such as cups or facial towel ...
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Anne Reese, Penndel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay. Big rooms. Highly recommend. Stayed for a wedding and it was excellent
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Karen

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Carrie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en octobre 2023

10/10 – Excellent

eric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Newer large hotel. Clean rooms, comfortable bed, nice bathroom with big shower, although low pressure. No real drinking glasses in the room, just cardboard cups, surprising considering the cost to stay there. The room safe was inoperable, and the digital thermostat wasn't working, which actually didn't concern me as the room temperature remained consistent due to the nice weather at the time, but I mentioned it upon checking out and was told there were "power issues" and that they could control the room temp from their control room if needed - hmm.. Did not have time or chance to use other amenities of the hotel - pool, restaurant/room service, bar and snack pantry, but all looked nice. Under hotel parking garage could be convenient in inclement weather. Hotel is a bit isolated from any nearby dining, gas or convenience options if you want more variety, less expensive or later times for that - but right off 71.
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Anne

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023