Title: Captains Club Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Captains Club Hotel An eco-certified retreat near New Forest National Park where guests relax with spa treatments and enjoy local cuisine in a peaceful setting ## Photo gallery for Captains Club Hotel ![Exterior - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/308bebd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/3eabbfd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves lunch and dinner - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/4786f04e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/05769c5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi, bed sheets - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/410efbd8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Captains Club Hotel offers a serene escape with amenities like full breakfast and a relaxing spa. Guests can enjoy local cuisine at the on-site restaurant, warm up by the lobby fireplace, or dine on the terrace. Visitors consistently praise the attentive staff. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Luxury Double Room, River View ![Luxury Double Room, River View](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/w2049h1144x0y0-7c797615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, River View 9.6 Exceptional 16 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Shower/tub combination Bathrobes Hair dryer Electric kettle Coffee/tea maker - 161 sq ft - River view - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Twin Room, River View ![Luxury Twin Room, River View](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/1f442273.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, River View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Shower/tub combination Bathrobes Hair dryer Electric kettle Coffee/tea maker - 161 sq ft - River view - Sleeps 2 - 2 Twin Beds ### View all photos for Luxury Suite, River View (Small) ![Luxury Suite, River View (Small)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/6f9baa91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, River View (Small) 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV 6 bedrooms 2 bathrooms - 215 sq ft - 6 bedrooms - River view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Luxury Suite, River View (Large) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/fde8740a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, River View (Large) ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV 3 bedrooms 2 bathrooms - 3 bedrooms - River view - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Suite, 3 Bedrooms, River View ![Luxury Suite, 3 Bedrooms, River View](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/368e5cef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 3 Bedrooms, River View ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV 2 bedrooms 2 bathrooms - 2 bedrooms - River view - Sleeps 6 - 2 Double Beds and 2 Twin Beds ### View all photos for Luxury Double or Twin Room, Mobility Accessible ![Luxury Double or Twin Room, Mobility Accessible](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/2979467f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room, Mobility Accessible ### Highlights Air conditioning Free cribs/infant beds Smart TV Hair dryer Bathrobes Electric kettle Coffee/tea maker Free bottled water - 161 sq ft - River view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/3e586d02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Smart TV Separate bedroom Hair dryer Bathrobes Electric kettle Coffee/tea maker Free bottled water - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Suite, Multiple Beds, River View ![Luxury Suite, Multiple Beds, River View | Living area](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/65587f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, River View ### Highlights Air conditioning Smart TV 2 bedrooms 2 bathrooms Bathrobes Hair dryer Electric kettle Coffee/tea maker - 2 bedrooms - River view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChristchurch-Hotels-Captains-Club-Hotel.h1580210.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChristchurch-Hotels-Captains-Club-Hotel.h1580210.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.73176%2C-1.77946&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FcxHeJ986Ya62y4M64BJTGEFPzk=) Wick Lane, Christchurch, England, BH23 1HU #### What's nearby - Hayloft Gallery \- 3 min walk \- 0.3 km - Christchurch Priory \- 5 min walk \- 0.4 km - Christchurch Castle \- 6 min walk \- 0.5 km - Regent Centre \- 6 min walk \- 0.6 km - Southbourne Beach \- 3 min drive \- 2.0 km #### Getting around - Christchurch Station - 14 min walk - Bournemouth (BOH-Bournemouth Intl.) - 9 min drive #### Restaurants - ‪The Saxon Bar - ‬8 min walk - ‪Caffè Nero - ‬6 min walk - ‪Maravi - ‬8 min walk - ‪Cuckoos Coffee Bar - ‬7 min walk - ‪Bodega - ‬3 min walk ## About this property ### Captains Club Hotel Upscale hotel near New Forest National Park Consider a stay at Captains Club Hotel and take advantage of free full breakfast, a terrace, and a hair salon. Indulge in a facial, a body treatment, and a deep-tissue massage at the onsite spa. The on-site local and international cuisine restaurant, Captain's Club Restaruant, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby. Other perks include: - An indoor pool - Free self parking - Meeting rooms, coffee/tea in the lobby, and wedding services - An elevator, massage treatment rooms, and concierge services Room features All guestrooms at Captains Club Hotel offer thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Free toiletries and hair dryers - 43-inch Smart TVs with digital channels - Electric kettles and daily housekeeping ## Similar properties ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/20000/18100/18097/14dffdba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour Hotel Christchurch Christchurch - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 772 reviews CA $215 CA $259 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=18097&PinnedHotelID=18097&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/3000000/2110000/2102700/2102664/bd652391.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kings Arms Christchurch - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 472 reviews CA $104 CA $125 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=2102664&PinnedHotelID=2102664&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4240000/4231400/4231354/2c0d3c2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bear of Burton Christchurch - Breakfast included - Pet friendly - Parking included - Free WiFi 9.8 Exceptional 171 reviews CA $136 CA $163 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4231354&PinnedHotelID=4231354&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/4000000/3820000/3810100/3810087/c06ab8a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Avon Causeway Hotel Christchurch - Breakfast included - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 589 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=3810087&PinnedHotelID=3810087&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/98000000/97850000/97843700/97843623/21e8d44d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lord Bute Hotel & Restaurant Christchurch - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 32 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=97843623&PinnedHotelID=97843623&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4400000/4395300/4395271/d289a563.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fisherman's Haunt Christchurch - Pet friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 407 reviews CA $146 CA $176 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4395271&PinnedHotelID=4395271&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Ensuite (First floor A) | Lounge](https://images.trvl-media.com/lodging/90000000/89720000/89711200/89711102/cd7e34b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Retreat New Forest Christchurch - Spa - Pet friendly - Parking included - Free WiFi 8.6 Excellent 173 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=89711102&PinnedHotelID=89711102&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room, Ensuite (GroundFloor-Small Ensuite)](https://images.trvl-media.com/lodging/9000000/8760000/8753900/8753808/611ddaf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grosvenor Lodge Guest House Christchurch - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 303 reviews CA $200 CA $240 total includes taxes & fees Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=8753808&PinnedHotelID=8753808&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/910000/904000/903978/abe029b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Summer Lodge Country House Hotel Dorchester - Pool - Hot tub - Spa - Pet friendly 9.8 Exceptional 130 reviews CA $356 CA $428 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=903978&PinnedHotelID=903978&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/37000000/36060000/36055400/36055349/5256c3c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cedar House Boutique B&B Christchurch - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 78 reviews CA $145 CA $175 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=36055349&PinnedHotelID=36055349&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Captain's Club Restaruant - Quay Bar ### Things to do - Full-service spa - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Outdoors - On a river - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 2 floors - Banquet hall - Built in 2006 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 43-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available ### We should mention Pool access available from 8:00 AM to 7:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Captains Club Hotel Christchurch Captains Club Christchurch Captains Club Spa Captains Club Hotel Hotel Captains Club Hotel Christchurch Captains Club Hotel Hotel Christchurch ## Frequently asked questions ### Does Captains Club Hotel have a pool? ### How much does it cost to stay at Captains Club Hotel? ### Is Captains Club Hotel pet-friendly? ### How much is parking? ### What time is check-in at Captains Club Hotel? ### What time is check-out at Captains Club Hotel? ### Where is Captains Club Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Captains Club Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 8.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 160 8 - Good 38 6 - Okay 7 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kate Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5 ##### Kate Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lindsay Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff. ##### Lindsay Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Audrey Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you! ![](https://a.travel-assets.com/ugc/hotel-reviews/bd6d0d92-c171-401b-8827-cc638f83726a-1756191132119.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44b6c53e-7691-4123-ac36-73e3c0bbe906-1756191132935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cdbd3339-269f-4a22-8fcb-a13664cf2d71-1756191132712.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Audrey Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tracey Jul 12, 2025 Liked: Staff & service, amenities We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable. ##### Tracey Stayed 1 night in Jul 2025 ### 8/10 Good #### Lauraine Jun 22, 2025 We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting ##### Lauraine Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ronald Feb 2, 2025 Fabulous breakfast and guy on reception with friendly ##### Ronald Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Helen Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Lovely hotel, gorgeous view and lovely large room. ##### Helen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Deborah Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely retreat Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it ##### Deborah Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Fiona Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed a very enjoyable mini break, staff friendly, food good especially breakfast. Peaceful overlooking the river ,very relaxing. ##### Fiona Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Graham Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit ##### Graham Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Mar 20, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Susan Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb hotel with the friendly and so helpful staff that could not do enough for you. Well equipped rooms and great bathrooms ##### Susan Stayed 2 nights in Mar 2024 ### 8/10 Good #### Michael Jul 1, 2024 Liked: Amenities View from room snd location for walks ##### Michael Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Jul 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would recommend 👌 Great hotel, absolutely brilliant location. Wanted to take my parents away and they loved the hotel. Riverside views from large windows to enjoy, a nice walk along the river into town, close to Mudeford Quay and all the lovely beaches. Great staff. Delicious breakfast each morning. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 8/10 Good #### Vanessa Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight. ##### Vanessa Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Catol Aug 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE . ##### Catol Stayed 2 nights in Aug 2024 ### 8/10 Good #### Iestyn Jan 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great breakfast! Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room. ##### Iestyn Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Peta Oct 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay with fab view Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!! ##### Peta Stayed 1 night in Oct 2023 ### 6/10 Okay #### Aaron Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment. ##### Aaron Stayed 1 night in Aug 2024 ### 6/10 Okay #### JITEN Dec 7, 2024 The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite. ##### JITEN Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Marilyn Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff ##### Marilyn Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Richard Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great facilities and ideal location to explore. ##### Richard Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Gwenda Sep 18, 2025 #### Good, shame about the food Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar ##### Gwenda Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David Da Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always the Captains Club hotel was excellent! ##### David Da Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### David May 27, 2025 Liked: Cleanliness, staff & service, room comfort Reception staff were exceptional ##### David Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information)