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Motel 6 Chicopee, MA - Springfield – Avis

2 out of 5
Motel 6 Chicopee, MA - Springfield
36 Burnett Rd, Chicopee, MA

Avis

6,0
Note de 10 – Excellent, d’après 161 avis sur 875." "
Note de 8 – Bien, d’après 173 avis sur 875." "
Note de 6 – Acceptable, d’après 202 avis sur 875." "
Note de 4 – Médiocre, d’après 167 avis sur 875." "
Note de 2 – Terrible, d’après 172 avis sur 875." "

6,6/10

Propreté

7,0/10

Service et personnel

5,6/10

Commodités

5,8/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

4/10 – Médiocre

Michel

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Guy

Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Sébastien, Montréal

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Installations complètement délabrées
Séjour de 1 nuit en novembre 2022
Brand Experience Team a répondu le 21 déc. 2022
Cher SebastienMerci d'avoir pris le temps de revoir votre récent séjour avec nous. Nous tenons à nous excuser pour tout inconvénient que vous avez rencontré en tant qu'invité. Nous nous tenons à un niveau élevé et prévoyons d'accorder à cette question l'attention qu'elle mérite.En attendant, nous examinerons ces problèmes et ferons de notre mieux pour les résoudre. Merci encore pour votre temps, et nous espérons vous revoir bientôt.

4/10 – Médiocre

Mickael, France

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Bruyant
Accueil froid. Très bruyant côté route. Les voitures viennent et repartent toute la nuit non stop. Les camions très bruyants qui repartent de la station service juste en face. Le lit pas confortable. Bref déçu de ce motel 6
Séjour de 1 nuit en septembre 2018

8/10 – Bien

Vincent

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2018

4/10 – Médiocre

Jean-Luc, Longueuil

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Chambre 103 pas de chauffage
avec une température de -20 le système de chauffage extrêmement déficient. On a compensé en faisant des rapprochements, collés. Dommage parce que l'endroit est bien et a été rénové.
Séjour de 1 nuit en décembre 2017

6/10 – Acceptable

TINA

Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Alimarie

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
First off the staff at front desk are great, my issue was i went into the room there's holea in the walls, bug and spider webs in corners of inside the room my sister booked a room for 2 queen beds and i did the same and when we both got to our rooms we all had full size bed and than my sister didn't even have a shower curtain in her hotel room so her and her kids had to shower in my room. They lied about what bed sizes are available online if u book a queen u get a full other than all those issues the staff are very nice they need to update property and fix whats really available online.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easily access to freeway.
Séjour de 3 nuits en mai 2024

6/10 – Acceptable

John

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very Spartan motel. Room was clean, but worn. Only chair in the room was a wooden desk chair. Convenient to the highway and good for an overnight stay. Front desk people were friendly and helpful. McDonalds, Diners, gas station all in the same intersection.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is an economical property that is clean, quiet, safe and close to main roads. Not all the amenities of a more expensive property but just fine when you need a place to stay
Séjour de 3 nuits en mai 2024

4/10 – Médiocre

David

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No bueno
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 21 mai 2024
Hola David,Gracias por tu valoración, por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

2/10 – Terrible

Danny, hillsborough

Points faibles : Propreté
Séjour de 5 nuits en avril 2024
Brand Experience Team a répondu le 17 mai 2024
Hi Danny,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel
Inside the room good. Outside property ehh.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

2/10 – Terrible

Claribeth

Voyage en famille
Points faibles : Propreté
the linens were not changed. they smelled like drool or ass I dnt know which one and there was a cup with cigarettes outside of the first room they were trying to give me
Séjour de 2 nuits en avril 2024
Brand Experience Team a répondu le 23 avr. 2024
Hi Claribeth,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Acceptable

Jonathan

Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Courtney

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This is not a smoke free property. The description is incorrect. Upon check in I was asked if I wanted a smoking room. I requested non smoking and the room stank of cigarettes. Its ok for the price and a short stay.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

HYANCINTHE

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Adao

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place nice and clean
Nancy Y. a répondu le 17 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Médiocre

Darlene Kim, Quincy

Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 19 avr. 2024
Hi Darlene, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 – Bien

Luka

Séjour de 1 nuit en mars 2024

4/10 – Médiocre

ANA M

Voyage avec des animaux de compagnie
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
I had reserved a room with 2 queen size beds, there's no way those beds are queen. They are definitely full size, very uncomfortable bed, i spent 2 nights, the first morning I woke up, terrible back pain and my last morning was even worse and I had a 4hr trip to drive back home. The plumbing extremely noisy even my dog was getting scared. The floor in the room definitely had not been swept or mopped, very dirty. The staff was very nice though.
Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 6 mars 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Excellent

Ivianette

Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 8 mars 2024
Hi Ivianette, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

4/10 – Médiocre

WAYNE, EASTHAM

Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Confirmed room service and then it was not cleaned. Hot water boiler was broken and not repaired by the following day before check out. Sketchy clientele
Brand Experience Team a répondu le 14 févr. 2024
Hi Wayne,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 – Terrible

Doug

Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement
Take my advice, don't stay here
Your chain in the US could certainly take a lesson from your Canadian cousins! I have never had anything but a great stay in a Motel 6 in Canada while the exact opposite has to be said for any US Motel 6. Upon entering the room, the floor was flooded from the AC unit well out into the room. Hot water was almost non-existent and the shower did not work. There were black splotches on the floor which I thought were part of the floor design but they were actually dirt. I guess some hotel chains in the US use the Covid epidemic as an excuse to not change the bedding and linen now as that was not done during my 3 night stay. Never again!
Séjour de 2 nuits en janvier 2024
Brand Experience Team a répondu le 14 févr. 2024
Hi DougAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 – Bien

Bruce

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Nancy Y. a répondu le 7 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Médiocre

Ismail

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The staff was great, and I made the most out of my stay but the rooms were very very smelly in a way i cant describe. It came from the vents forcing me to turn them off but the smell still remained in the room. If the price was under $70 for a night I wouldn’t complain but what I paid for isn’t worth it at all. Shoutout to the staff though!!
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 6 févr. 2024
Hi Ismail,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 – Terrible

John, Framingham

Séjour de 1 nuit en janvier 2024
Nancy Y. a répondu le 7 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Excellent

Desteny

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple, Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 6 févr. 2024
Hi Desteny,Thank you for the amazing rating!! Maz K.#Team6

10/10 – Excellent

Tariq, brooklyn

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 4 nuits en janvier 2024
Gary a répondu le 14 janv. 2024
Thanks for the review, Happy to Serve you.

10/10 – Excellent

Desteny

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet
Séjour de 1 nuit en janvier 2024
Gary a répondu le 14 janv. 2024
Thanks for your visit, Happy to Serve You.

10/10 – Excellent

Desteny

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Its. Quiet no one bothers you
Séjour de 1 nuit en janvier 2024
Gary a répondu le 14 janv. 2024
Thanks for your Review, Happy to Serve You.

6/10 – Acceptable

Richard

Points faibles : Commodités
Floors were dirty and the room smelt of smoke. No tea/ coffee making facilities provided. Towels were very worn and did not do a great job of drying, had to go and buy a proper towel.
Séjour de 16 nuits en décembre 2023
Nancy Y. a répondu le 17 janv. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023

8/10 – Bien

Brenda

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel
The layout of the building was good. Only 2floors.
Séjour de 2 nuits en décembre 2023
Brand Experience Team a répondu le 9 janv. 2024
Hi Brenda,Thank you for positively rating your stay!Lilith#Team6

10/10 – Excellent

Tariq, brooklyn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Tariq, brooklyn

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 26 déc. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 – Terrible

Rachel

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Did not feel like a safe area & the room was gross.
Séjour de 3 nuits en novembre 2023
Nancy Y. a répondu le 5 déc. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Bien

Steven M

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Heater controls were broken. There were no tissues.
Séjour de 1 nuit en novembre 2023
Nancy Y. a répondu le 5 déc. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Bien

Rachel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There is a fair amount of outside noise, however the motel was spotless and our room had new furniture so was worth the payoff to me compared to other hotels locally.
Séjour de 1 nuit en novembre 2023
Nancy Y. a répondu le 5 déc. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Bien

keith

Voyage d’affaires
Points forts : Propreté
Needed more pillows, had only two so couldn’t prop up in bed easily to watch tv. Def budget hotel, but the room was clean and a good shower. Coffee/creamer in morning was blah.
Séjour de 2 nuits en novembre 2023
Brand Experience Team a répondu le 29 nov. 2023
Hi Keith,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 – Excellent

steven

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
My overall stay was very good; the staff was very professional and the check it was very fast.
Séjour de 1 nuit en novembre 2023
Brand Experience Team a répondu le 29 nov. 2023
Hi Steven,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Excellent

Joseph

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice
Nice, spacious room. Comfortable bed, clean bathroom
Séjour de 1 nuit en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Joseph,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 – Excellent

Jenna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My boyfriend and I stayed here to be close to a horse event we were going to. This motel had great pricing and was very convenient for us. It’s right next to McDonald’s and a diner so that made it easy for us to grab food prior to the event.
Séjour de 3 nuits en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Jenna,Thank you for taking time to share your review with us. We're happy to hear the stay was great and we hope to see you soon, Safe Travels!Lilith#Team6

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Gave my non smoking reservation away, had smelly smoking room. Bathroom dirty, towels dirty, shower handle came off during shower. Mattress lop sided. Door lock missing, no lock. Woken all night with tv’s people up at 3 am, blasting music outside at 446am. Will not return.
Séjour de 1 nuit en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 – Médiocre

Sandra

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Elizabeth

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Noisy area. Discoloration on shower curtain (mold or hard water???). Interior lock broken.
Séjour de 1 nuit en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Elizabeth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Excellent

Jessica

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2023

6/10 – Acceptable

Christopher

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Kemontre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was fine no complaints
Séjour de 2 nuits en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Kemontre,Thank you for the perfect rating!!Lilith#Team6