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21c Museum Hotel Chicago

4.0 star property
Hotel with a restaurant, near 360 CHICAGO

Choose dates to view prices

Photo gallery for 21c Museum Hotel Chicago

Suite (21C)
Property entrance
Lobby
Exterior
Suite (21C)
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Pet-friendly

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(90 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(133 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 649 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (21C)

Suite (21C)

Suite (21C)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • Sleeps 3
  • 1 King Bed

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About the area

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 14 min walk - 1.2 km
  • Art Institute of Chicago - 19 min walk - 1.6 km
  • Willis Tower - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • Starbucks Reserve Roastery
  • ‪Eataly - ‬2 min walk
  • ‪Bally's Casino - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Upscale hotel near Museum of Contemporary Art Chicago
Located close to 360 CHICAGO and Millennium Park, 21c Museum Hotel Chicago provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Lure Fishbar, features seafood. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a ballroom, and a porter/bellhop
  • 8 meeting rooms, a water dispenser, and multilingual staff
  • Guest reviews say great things the overall value, helpful staff, and proximity to shopping
Room features
All 297 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on Aug 24, 2025 start from CA $193.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 80 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Check-out is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO, Museum of Contemporary Art Chicago, and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

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21c Museum Hotel Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1014 out of 1650 reviews
Rating 8 - Good. 321 out of 1650 reviews
Rating 6 - Okay. 174 out of 1650 reviews
Rating 4 - Poor. 84 out of 1650 reviews
Rating 2 - Terrible. 57 out of 1650 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rayvon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful. We really enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Begimai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. ParkHero helped us out with parking but there was a lot to do within walking distance. Would definitely stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for dining and shopping
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort, business ctr staff was very hospitable and pleasant, internet access was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great everything was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! Such a modern and unique boutique hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean hotel, nice staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
It was very nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Essence

Staff is very understanding and Welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to shopping and restaurants. Convenient valet parking. Pleasant staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Anashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was very friendly!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious rooms. Everyone on staff was super friendly and helpful. Only uncontrollable downside was the loud street noise / lots of sirens
Stayed 4 nights in Jul 2025

10/10 Excellent

Rameer

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here when I visit Chicago. Prime location for everything downtown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Amenities and location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. It was clean and well maintained with helpful staff. The gym looked great but I didn’t pack my workout gear. The connected Lure restaurant was excellent to experience. River North is a wonderful location and a very short walk to great shops and restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Stella

Liked: Amenities
Central location and walking distance to shopping areas
Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby restaurant was awesome. Front desk is not adequately staffed. House keeping does minimal.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Everyone is so nice and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Yang

Liked: Amenities
Great value
Stayed 1 night in Jul 2025

8/10 Good

Trisha

Liked: Cleanliness, staff & service, amenities
Proximity to Magnificent Mile. Restaurant in hotel nice. Refillable water bottle.
Stayed 3 nights in Jul 2025