Title: Poza Clara Sanctuary Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Poza Clara Sanctuary Hotel Travelers find peaceful relaxation in a serene garden setting or beside a refreshing swimming pool where sun loungers and umbrellas provide comfortable shade ## Photo gallery for Poza Clara Sanctuary Hotel ![Exterior detail - Poza Clara Sanctuary Hotel (Bacalar)](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/fb192dc4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Handrails in stairways - Poza Clara Sanctuary Hotel (Bacalar)](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/bd802ce8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 Queen Bed, Balcony | Terrace/patio - Poza Clara Sanctuary Hotel (Bacalar)](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/307fd8af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Poza Clara Sanctuary Hotel (Bacalar)](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/3d414369.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Poza Clara Sanctuary Hotel (Bacalar)](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/1134c2ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Poza Clara Sanctuary Hotel creates a tranquil retreat near Mario Villanueva Madrid. The on-site restaurant Bahareque serves both local specialties and international dishes. Guests appreciate the peaceful atmosphere throughout the property and can stay connected with in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Double or Twin Room, Pool View ![Standard Double or Twin Room, Pool View](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/445e221c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, Pool View 8.8 Excellent 8 reviews ### Highlights Separate sitting area Private pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Smart TV Ceiling fan Hair dryer - 258 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for Superior Room, 1 Queen Bed, Balcony ![Superior Room, 1 Queen Bed, Balcony](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/3b4504c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Balcony 8.6 Excellent 7 reviews ### Highlights Balcony or patio Separate sitting area Private pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge Smart TV - 258 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Room, 1 King Bed, Pool View ![Deluxe Room, 1 King Bed, Pool View](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/013c1db3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Pool View 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Private pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge Smart TV Ceiling fan - 431 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Poza-Clara-Sanctuary-Hotel.h39513359.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Poza-Clara-Sanctuary-Hotel.h39513359.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68047%2C-88.38883&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dUK7JeTA-eLcfa3TaYJOAUlfDfQ=) calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930 #### What's nearby - Laguna Bacalar Ecological Park \- 5 min walk \- 0.4 km - Fort of San Felipe \- 5 min walk \- 0.5 km - Zócalo \- 5 min walk \- 0.5 km - Lake Bacalar \- 6 min walk \- 0.6 km - Municipal Spa of Bacalar \- 13 min walk \- 1.1 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive #### Restaurants - ‪fruta - ‬5 min walk - ‪La Playita - ‬3 min walk - ‪I Scream Bar - ‬4 min walk - ‪Las Miches De La 1 - ‬6 min walk - ‪Las Marquesitas - ‬4 min walk ## About this property ### Poza Clara Sanctuary Hotel Hotel near Lake Bacalar At Poza Clara Sanctuary Hotel, you can look forward to free English breakfast, a terrace, and a garden. The on-site local and international cuisine restaurant, Bahareque, offers breakfast, brunch, and lunch. In addition to a bar, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A dock, coffee/tea in the lobby, and luggage storage - Smoke-free premises Room features All guestrooms at Poza Clara Sanctuary Hotel boast thoughtful touches such as private pools and air conditioning, in addition to amenities like free WiFi and separate sitting areas. Other conveniences in all rooms include: - Free infant beds and free extra beds - Free tea bags/instant coffee and coffee/tea makers - Bathrooms with showers and free toiletries - 32-inch Smart TVs with Netflix, streaming services, and premium channels - Separate sitting areas, ceiling fans, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/51000000/50910000/50904000/50903909/7e7bbcd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asilé Hotel Boutique Bacalar - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.8 Excellent 144 reviews CA $86 CA $108 total includes taxes & fees Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=50903909&PinnedHotelID=50903909&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/34599f67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aktun Bacalar Mario Villanueva Madrid - 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Free WiFi 9.0 Wonderful 143 reviews CA $120 CA $149 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/d4ea0985.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ade Mario Villanueva Madrid - Pool - Breakfast included - Spa - Parking included 8.4 Very good 78 reviews CA $82 CA $103 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bahareque ### Things to do - Outdoor pool ### Family friendly - Free rollaway/extra bed - In-room crib - Outdoor pool - Private pool - Snack bar/deli ### Conveniences - Guidebooks - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Direct access to a private beach - Dock - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with premium cable channels - Netflix - Private pool - Streaming services ### Food and drink - Coffee/tea maker - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Electrical adapters - Iron/ironing board - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 2:00 AM Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets stay free Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Poza Clara Sanctuary Poza Clara Sanctuary Hotel Hotel Poza Clara Sanctuary Hotel Bacalar Poza Clara Sanctuary Hotel Hotel Bacalar ## Frequently asked questions ### Does Poza Clara Sanctuary Hotel have a pool? ### Is Poza Clara Sanctuary Hotel pet-friendly? ### How much is parking? ### What time is check-in at Poza Clara Sanctuary Hotel? ### What time is check-out at Poza Clara Sanctuary Hotel? ### Where is Poza Clara Sanctuary Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Poza Clara Sanctuary Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 70 8 - Good 23 6 - Okay 8 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Yuriria Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a hidden jewel. Highly recommended. ##### Yuriria Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alex Jul 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very attentive. Great location. Nice quaint hotel! Would stay here again ##### Alex Stayed 1 night in Jul 2024 ### 8/10 Good #### Stella Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely little retreat! The staff is amazing and the place is relatively good value for the money. Lovely grounds and pool. Restaurant food was good and healthy options available. ##### Stella Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### arturo Oct 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag. ##### arturo Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Denice Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it ##### Denice Stayed 3 nights in Mar 2025 ### 8/10 Good #### catrin Jan 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely Mexican hotel walking distance to the central plaza and 15 minute walk to quiet beach club. Cooking facilities could have been better and only one plate provided. ##### catrin Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### ERIC Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Poza Clara staff were amazing and helpful. I advised the hotel it was a bday gift for my wife, and they made a beautiful floral arrangement on the bedding. Thank you! The associated restaurant was not so good. Food was overcooked and server had a poor attitude. Better to go next door to Ixchel food. ![](https://a.travel-assets.com/ugc/hotel-reviews/7112fc05-f2e2-4ce0-bf4a-93a75b979330-1754486041275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ERIC Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maria Nov 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback! ##### Maria Stayed 2 nights in Nov 2022 ### 8/10 Good #### Patrick Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. As other travellers mention the beds are rock hard. Also we had to ask for a blanket. They are availible if you ask. Pool is nice and location is great in the center. Stayed in superior room with balcony. ##### Patrick Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Blake Feb 13, 2023 Liked: Staff & service Disliked: Cleanliness, room comfort Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though. ##### Blake Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### patricia Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bathroom did not flush and door knob needed to fix. The staff were extremely helpful. It was close to the lagoon and to the park. Very clean. ##### patricia Stayed 1 night in Jun 2024 ### 8/10 Good #### Taylor Apr 11, 2023 Liked: Cleanliness, staff & service, amenities I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult. ##### Taylor Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Robin Oct 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends. ##### Robin Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Brent Jan 19, 2025 Liked: Staff & service Poza Clara is good value for the price (especially as hotels are getting more expensive in Bacalar). We stayed in the junior suite. The room looked better in photographs, but it was OK. Good AC, and surprisingly quiet for a room that faced the street. The bed was very hard. I like a firm mattress, but this bed was so firm it was uncomfortable. A mattress topper would make a big difference in quality of sleep. The kitchenette had the basics. There is no dining or sitting area inside the suite, so it’s basically a regular hotel room with a sink, fridge, and 2 burner cook top. The location is great. Close to the park and lots of restaurants, shops, etc. ##### Brent Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### jonathan Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo bien Buen hotel , buena ubicación, la comida de su restaurante buena . El wifi nunca sirvió a pesar de que nos dieron 2 redes. La habitacion con balcon y hamaca vale la pena . El club de playa bien aunque con el sol es tedioso llegar a el ya que son 10 minutos caminando. ##### jonathan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Alina Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos gustó mucho la estancia, muy recomendable ##### Alina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fernando Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar cómodo y céntrico en Bacalar El lugar es muy confortable y céntrico ##### Fernando Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alejandro Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal excelente, siempre dispuestos a ayudar ,gran calidez , la alberca increíble, las habitaciones super cómodas , muchas gracias nos vemos pronto en Pueblo Mágico Bacalar. ##### Alejandro Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Carlos Alberto Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien, buena opción y bien ubicado… ##### Carlos Alberto Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Angela May 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel bellísimo, equipado, gente amable, cercano a la laguna a al centro (2 cuadras) tiene restaurantes cerca. Una cama super cómoda, un balcón muy bello y apacible, internet y TV muy funcionales. La próxima vez que vaya a Bacalar me volveré a hospedar ahí!!! ##### Angela Stayed 3 nights in May 2025 ### 8/10 Good #### Elsa Apr 23, 2025 Liked: Staff & service, amenities, property conditions & facilities Todo bien, los únicos puntos de observación: encontramos 2 cucarachas dentro de la habitación, en la limpieza no nos cambiaron toallas solo una vez y las sábanas solo las acomodaban. ##### Elsa Stayed 4 nights in Apr 2025 ### 8/10 Good #### Jose Antonio Zapata Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente desde la atención y detalles de Perla hasta las instalaciones como la habitación que esta equipada con una cocineta básica y un bonito balcón con hamaca. Lo único que pondría en contra es que algo tenia el agua que tras bañarse los ojos se me enrojecían, como algún tipo de reacción alérgica, desconozco si sea del agua municipal o las tuberías del hotel. Asimismo otro punto en contra es el cobro de $300 para ingresar la hielera al club de playa, debería ser algo que como huésped ya se incluya para mayor disfrute de las instalaciones. ##### Jose Antonio Zapata Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Luis Angel Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ¡Excelente estancia! Excelente estancia, muy amables todos, muy limpio, agradable el lugar para descansar. ¡Muy recomendable! Sin duda regresaría. ![](https://a.travel-assets.com/ugc/hotel-reviews/4718D0B3FC99FC0260C6B64E103EACFC9195EFDC1739743486749.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Angel Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Janett Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó el hotel, las instalaciones muy bonitas, el jardín, alberca y habitación muy amplia, con amenidades. Cuenta con club de playa y también las instalaciones son bonitas. ##### Janett Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Carolina Jan 6, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Hotel básico en pleno centro Positivo: en pleno centro de Bacalar, pero en una zona tranquila. Negativo: colchón incómodo, ya se le ve bastante usado; humedad en el baño; tiene una cocina pequeña, pero no hay mesa; limpieza superficial. 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