Title: Hotel Sun ha Bacalar - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sun ha Bacalar Travelers unwind in a peaceful garden or soak up views from the rooftop terrace at this welcoming retreat, just steps from Bacalar's lively center ## Photo gallery for Hotel Sun ha Bacalar ![Balcony - Hotel Sun ha Bacalar (Bacalar)](https://images.trvl-media.com/lodging/28000000/27320000/27312400/27312306/18d5b711.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/51088046-528b-4aa7-8a12-71ce49d1090e-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Comfort Double Room, 2 Double Beds | View from room - Hotel Sun ha Bacalar (Bacalar)](https://images.trvl-media.com/lodging/28000000/27320000/27312400/27312306/735daedb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Sun ha Bacalar (Bacalar)](https://images.trvl-media.com/lodging/28000000/27320000/27312400/27312306/fd5fcf7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room, 2 Double Beds | Living area - Hotel Sun ha Bacalar (Bacalar)](https://images.trvl-media.com/lodging/28000000/27320000/27312400/27312306/8e81e80f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sun ha Bacalar offers a peaceful escape in downtown Bacalar. Guests can enjoy panoramic views from the rooftop, start their day with local breakfast flavors, and relax in the garden with WiFi access. The hotel also provides bikes for exploring the area's attractions. ## Reviews 9.0 Wonderful ## Popular amenities - Breakfast included - Parking included - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=27312306&PinnedHotelID=27312306&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Comfort Double Room, 2 Double Beds ![Comfort Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/28000000/27320000/27312400/27312306/6a333f79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 2 Double Beds ### Highlights Soundproofed Air conditioning LED TV Hypo-allergenic bedding Rainfall showerhead Minibar Free bottled water Daily housekeeping - 129 sq ft - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Sun-Ha-Bacalar.h27312306.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Sun-Ha-Bacalar.h27312306.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67627%2C-88.38848&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zcRQ3z8wiNY6FZsUkFGJLQT4j4g=) Calle 1 Centro, Bacalar, QROO, 77930 #### What's nearby - Fort of San Felipe \- 1 min walk \- 0.1 km - Zócalo \- 2 min walk \- 0.2 km - Municipal Spa of Bacalar \- 6 min walk \- 0.6 km - Laguna Bacalar Ecological Park \- 7 min walk \- 0.6 km - Lake Bacalar \- 8 min walk \- 0.7 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive #### Restaurants - ‪Enamora - ‬5 min walk - ‪fruta - ‬5 min walk - ‪La Trattoria 46 - ‬2 min walk - ‪I Scream Bar - ‬4 min walk - ‪Las Marquesitas - ‬4 min walk ## About this property ### Hotel Sun ha Bacalar Hotel near Lake Bacalar You can look forward to free breakfast (local cuisine), a rooftop terrace, and a coffee shop/cafe at Hotel Sun ha Bacalar. In addition to a garden, guests can connect to free in-room WiFi. Other perks include: - Free self parking - Bike rentals, a 24-hour front desk, and smoke-free premises - A front-desk safe, multilingual staff, and tour/ticket assistance Room features All guestrooms at Hotel Sun ha Bacalar include perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. More amenities include: - Rainfall showers and free toiletries ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9600000/9598000/9597944/35de111e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Bakalar Mario Villanueva Madrid - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 124 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9597944&PinnedHotelID=9597944&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/50000000/49090000/49088900/49088877/b6d80f84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardín Mahahual Mahahual - Free WiFi - Air conditioning - Laundry - Housekeeping [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=49088877&PinnedHotelID=49088877&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/55000000/54200000/54200000/54199954/660d4dff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Shiva Bacalar by MIJ Bacalar - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Free local cuisine breakfast available daily 8:00 AM to 10:00 AM - A coffee shop/cafe ### Things to do - Bicycle rentals ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Hypo-allergenic bedding ### Bathroom - Free toiletries - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:30 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Sun ha Sun ha Bacalar Hotel Sun ha Bacalar Hotel Hotel Sun ha Bacalar Bacalar Hotel Sun ha Bacalar Hotel Bacalar ## Frequently asked questions ### Is Hotel Sun ha Bacalar pet-friendly? ### How much is parking? ### What time is check-in at Hotel Sun ha Bacalar? ### What time is check-out at Hotel Sun ha Bacalar? ### Where is Hotel Sun ha Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Sun ha Bacalar Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 40 8 - Good 8 6 - Okay 3 4 - Poor 1 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Julianna Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great area right across from lagoon, free breakfast. This property seems as it’s family owned, same faces everyday. Really enjoyed it here. ##### Julianna Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Gilberto Oct 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place! Well located! Vero friendly staff! Love it ##### Gilberto Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Lise Dec 4, 2024 Liked: Property conditions & facilities Great ##### Lise Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Joseph Jun 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities When we visit Bacalar again we will definitely stay here again. All of the staff were extremely friendly and helpful. The room was very nice and the bed was comfortable. Beautiful rooftop terrace with hammocks and loungers to look out over the blue water. Breakfast was very good as well. We would highly recommend this hotel. ##### Joseph Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Andrea Feb 16, 2023 Disliked: Staff & service I have no idea how any of this went because the hotel never got my reservation from Expedia. We drove 5 hours from Cancun only to be told that we didn’t have a hotel room. The staff was rude and unhelpful and basically said it wasn’t their problem. We had to scramble to find another room at 9p while being exhausted from a 17 hour day of travel. ##### Andrea Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Veronica Patricia Aug 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nunca se hospeden aqui No nos dejaron hospedarnos, ya teníamos reservación, pero ellos dijeron que NO TRABAJAN CON HOTELES .COM solo trabajan con booking, fueron muy groseros y viendo los comentarios al parecer a alguien le pasó lo mismo el año pasado, fue muy vergonzoso para mi y mi familia, además de tener que buscar un hotel donde hospedarnos a esa hora hotel por hotel. Nos compensaron con 1,300 pesos, como si eso compensara la pérdida de tiempo y la vergüenza con la familia. ##### Veronica Patricia Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Alma Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención y servicio, llegué un poco antes y al ser temporada baja pudieron entregarme una habitación, lo que me permitió tomar un tour temprano que en el mismo hotel tenía. (Empresa ajena al hotel) pasaron por nosotros y nos regresaron ##### Alma Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Regina Aug 7, 2024 Disliked: Staff & service, property conditions & facilities Mienten. Resulta que no trabajan con expedia y que nuestra reservación no existía. También mienten sobre sus trabajadores, llamamos al hotel para confirmar nuestra reservación y nos atendió Tanya, al siguiente día Tanya no existe. Checamos que el teléfono de la recepción fuera el mismo y en efecto lo era. El personal tiene una actitud terrible y las instalaciones están mal cuidadas. La señora de la recepción nos dijo que ni modo y que buscáramos otro hotel. Que falta de respeto. No hagan reservaciones aquí ya que más opiniones muestran mismas experiencias. Hasta otros hoteles saben sobre lo que hace el Sun Ha. ##### Regina Stayed 5 nights in Jul 2024 ### 4/10 Poor #### SAUL EDDEL Jul 15, 2024 Disliked: Cleanliness, property conditions & facilities El hotel esta descuidado, la piscina a medio llenar con evidente falta de mantenimiento. El primer dia q llegamos no funcionaba el aire acondicionado. Nos pidieron un taxi para regresar al aeropuerto con una tarifa fija y al llegar resulta que debiamos pagar mucho más. Es una lástima, Bacalar es precioso pero en general dejan muy mala experiencia ##### SAUL EDDEL Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Roberto Carlos Jul 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El trato del personal excepcional ##### Roberto Carlos Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Rolando Jun 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELNTE UBICACION e INSTALACIONES Excelente hotel a 50 mts de la alguna. Enfrente un rest de gran calidad. Te dan toallas para alberca o para la laguna. Desayuno EXCELENTE Grátis en la mañana, solo que dura 1 1/2 de 8 a 9:30 am Teníamos una habitación y por $ 300.00 pesos más nos dieron una MAS gde ##### Rolando Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Floriane Nov 13, 2023 Liked: Cleanliness Disliked: Staff & service La dame de l’accueil était très très désagréable… c’est la première fois que je rencontre une personne si peu aimable. ##### Floriane Stayed 2 nights in Nov 2023 ### 8/10 Good #### Isabel Jul 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities La ubicación es excelente porque puedes moverte al Centro caminando y el Balneario municipal está prácticamente enfrente ##### Isabel Stayed 1 night in Jun 2023 ### 10/10 Excellent #### JESÚS FELIPE Jun 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Un hotel con una excelente ubicación, a dos cuadras del centro, y cruzando el camellón está el muelle aserradero, es público. Desayuno incluido muy rico, las habitaciones cómodas y modernas. Personal muy amable y atento. ##### JESÚS FELIPE Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Gabriela Jul 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien en general, sobre todo Regina la chica de recepción muy amable un 10 para ella ##### Gabriela Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Michel Jun 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Beautiful cozy hotel in front of lagoon, excellent service, great breakfast included, excellent host, highly recommend. ##### Michel Stayed 1 night in Jun 2022 ### 8/10 Good #### Zlatka Dec 1, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, friendly staff, beautiful top terrace with a view. ##### Zlatka Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Eduardo Jun 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estancia de fin de semana Todo muy bien. Súper amables en el servicio. Muy limpio, cómodo y buen desayuno. Definitivamente consideraría volver. ##### Eduardo Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Apr 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff ##### Verified traveller Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### Verified traveller Feb 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I shure did like the hotel. Staf are very happy and respekfull. Breakfest was exelent. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Judith Sep 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente Todo desde las persona en el Check in , la ubicación las instalaciones muy limpio todo y el servicio de desayuno riquísimo y un menú muy completo . Súper recomendable ##### Judith Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller Jul 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente calidad en todo, personal muy amable y los desayinos muy ricos ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### yoann May 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Emplacement idéal vue sur le lac et à 300m pour s y baigner ##### yoann Stayed 1 night in May 2019 ### 6/10 Okay #### Verified traveller May 18, 2019 Liked: Cleanliness, staff & service This place is decent but way overpriced for what it offers. ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Norma leticia May 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muy acogedor el hotel ##### Norma leticia Stayed 2 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - 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