Title: Hotel Awazul Bacalar - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Awazul Bacalar Lake views and starry skies create perfect outdoor entertainment moments at Hotel Awazul Bacalar, where nature meets comfort in every aspect of the stay ## Photo gallery for Hotel Awazul Bacalar ![Living area - Hotel Awazul Bacalar (Bacalar)](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/3441386c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Awazul Bacalar (Bacalar)](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/ef8b7302.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dock - Hotel Awazul Bacalar (Bacalar)](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/b2df8e39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room - Hotel Awazul Bacalar (Bacalar)](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/a9f962e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Awazul | View from room - Hotel Awazul Bacalar (Bacalar)](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/f6ce1448.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Awazul Bacalar sits beside a peaceful lake where guests relax in the garden or on the terrace. Evening entertainment happens under star-filled skies. The property offers WiFi in all rooms, an on-site restaurant, and 24/7 staff to assist with any needs. ## Reviews 6.6 ## Popular amenities - Parking included - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Suite Awazul ![Suite Awazul](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/c34db2b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Awazul ### Highlights Air conditioning Private bathroom Free bottled water Wardrobe or closet Daily housekeeping - Lagoon view - 43 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/0d40fec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Private bathroom Free bottled water Wardrobe or closet Daily housekeeping - 32 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Basic Single Room ![Basic Single Room](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/bdebb96e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Air conditioning Private bathroom Free bottled water Wardrobe or closet Daily housekeeping - 21 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double Suite ![Double Suite](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/f3fb69aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite ### Highlights Air conditioning 3 bedrooms Private bathroom Free bottled water Wardrobe or closet Daily housekeeping - 32 sq ft - 3 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Basic Room ![Basic Room](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/32db26c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Air conditioning Private bathroom Free bottled water Wardrobe or closet Daily housekeeping - 301 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Awazul-Bacalar.h24908939.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Awazul-Bacalar.h24908939.Hotel-Information) ## About the area Located in Bacalar, Hotel Awazul Bacalar is in the suburbs and on the waterfront. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.70347%2C-88.38584&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=stz0vjBpsXNZIfgCAXgkM4kXNFQ=) CARRETERA FEDERAL KM 3 BACALAR -CANCUN, Bacalar, QROO, 77930 ### What's nearby - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 6 min walk \- 0.6 km - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 4 min drive \- 2.5 km - ![Beautiful landscape with stromatolites, Bacalar in Mexico](https://images.trvl-media.com/place/553248635975995712/db1f08ad-0cb1-416a-96cf-5fe6c28a5a42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Cocalitos 10 min drive \- 7.5 km - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 10 min drive \- 7.9 km - Polytechnic University of Bacalar 3 min drive \- 2.2 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 38 min drive ### Restaurants - asadero el establo 1 min drive - Las Miches De La 1 3 min drive - Marisqueria El Taco Loco 12 min walk - Pueblo Pirata 16 min walk - Mistura 3 min drive ## About this property ### Hotel Awazul Bacalar Hotel near Lake Bacalar You can look forward to a terrace, a garden, and an outdoor entertainment area at Hotel Awazul Bacalar. Stay connected with free in-room WiFi. You'll also find perks like: - Free self parking - A banquet hall, tour/ticket assistance, and luggage storage - Outdoor furniture and a 24-hour front desk Room features All guestrooms at Hotel Awazul Bacalar have comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water. More amenities include: - Showers and free toiletries - Wardrobes/closets and daily housekeeping ## Similar properties ![Lake](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laguna Bacalar Bacalar - Pool - Kids pool - Parking included - Free WiFi 6.2 498 reviews CA $100 CA $125 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/55000000/54920000/54911800/54911763/043be756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vista Laguna Bacalar Bacalar - Pet friendly - Parking included - Free WiFi - Restaurant 7.8 Good 75 reviews CA $115 CA $143 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=54911763&PinnedHotelID=54911763&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and brunch served, garden views ](https://images.trvl-media.com/lodging/76000000/75190000/75180900/75180829/d3d4f9ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papitos Bacalar Hotel and Marina Bacalar Centro - 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Pool - Breakfast included - Free WiFi - Air conditioning 7.8 Good 104 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116920000/116918600/116918526/23724276.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa la Joya de Bacalar Lake Front Bacalar - Breakfast included - Spa - Free WiFi - Air conditioning 7.8 Good 22 reviews CA $110 CA $136 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=116918526&PinnedHotelID=116918526&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Cabin](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/b43070b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Embajada Universal - The Eighth Color of Bacalar Huay-Pix - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 74 reviews CA $117 CA $145 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=24908939,3977381,54911763,75180829,82667553) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, uncovered self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - On a lake - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 floors - Banquet hall - Designated smoking areas - Mosquito nets - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as HOTEL AWAZUL AWAZUL BACALAR AWAZUL Hotel Awazul Bacalar Hotel Hotel Awazul Bacalar Bacalar Hotel Awazul Bacalar Hotel Bacalar ## Frequently asked questions ### Is Hotel Awazul Bacalar pet-friendly? ### How much does it cost to stay at Hotel Awazul Bacalar? ### How much is parking? ### What time is check-in at Hotel Awazul Bacalar? ### What time is check-out at Hotel Awazul Bacalar? ### Where is Hotel Awazul Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Awazul Bacalar Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 4.0 Location ### 6.8 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 14 8 - Good 17 6 - Okay 17 4 - Poor 7 2 - Terrible 11 ## Reviews ### 8/10 Good #### Flor Jan 7, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities This hotel is about 15 min away from the centro and it does not have a restaurant. Overall the stay is good but wouldn’t recommend if trying to be where all the food is at and everything. ##### Flor Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Tracy Aug 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this hotel! In fact, we loved it so much that we changed our plans and came back for a couple of days at the end of our trip. The rooms are cute, clean and comfortable. The pier on the lake was heavenly. The staff was so nice, too. The only drawback was the ice machine wasn't working, but on our second stay it appeared they had a replacement ready to install. ##### Tracy Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Kelsey Aug 27, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities We left it was horrible ##### Kelsey Stayed 2 nights in Aug 2022 ### 4/10 Poor #### sergio Aug 7, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Check it before you pay ##### sergio Stayed 1 night in Aug 2025 ### 6/10 Okay #### Hugo Alberto Apr 27, 2025 Liked: Staff & service, amenities Regular ##### Hugo Alberto Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Josefina Jun 19, 2025 Disliked: Property conditions & facilities Un hotel con instalaciones muy precarias y aún en construcción ##### Josefina Stayed 2 nights in Jun 2025 ### 4/10 Poor #### YOLANDA Mar 18, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities cuándo llegamos, no había luz, supuestamente era en toda la zona como es posible que no tengan una planta propia para la Luz ahí con un calor tremendo y sin aire acondicionado, no tienen restaurante para comer, dice que tienen desayuno incluido y no tienen restaurante para comer la verdad, me pareció mal, lo que era yo cancelarlo, irme a ver otro lugar no es recomendable ##### YOLANDA Stayed 2 nights in Mar 2025 ### 8/10 Good #### Jorge Feb 22, 2025 Liked: Cleanliness, staff & service Las habitaciones son amplias, es muy pequeña el area para colgar ropa, hay espacio como para instalar un mueble adicional para guardar ropa.Tiene area de comedor que no funciona, seria importante que tuvieran servicio de comida.Las vistas de la Laguna desde el Hotel muy bonitas. ##### Jorge Stayed 3 nights in Feb 2025 ### 6/10 Okay #### SANDRA MICHELLE HERNANDEZ Jul 24, 2024 Liked: Cleanliness Le hace falta mas detalles Arreglos camastros acondicionar el area del muelle ##### SANDRA MICHELLE HERNANDEZ Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### CLAUDIA Jul 10, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FRAUDE HOTELES.COM Y HOTEL AWAZUL ES UN FRAUDE DE HOTELES.COM Y DEL HOTEL AWAZUL, YA QUE LAS FOTOS NO CORRESPONDEN A LA PROPIEDAD, HAY PLAGAS, FIESTAS PARTICULARES, MAL ESTADO DE SILLONES, CAMAS. NULA HIGIENE. ESTABAN FUMIGANDO Y TENÍA EL INSECTICIDA EXPUESTO. ##### CLAUDIA Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Tania de los Angeles Jun 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio Pésimo servicio,no me querían hacer válida mi noche ya que yo la pagué por medio de la página y salía pagada ,hasta que nos resolvieron pésimas instalaciones, nada que ver con las fotos que ponen en su página y para colmo no te ponen fotos de los cuartos, comparado al precio que se paga súper cara esta sobrevaluado,en lo personal no lo recomiendo parece un hostal de mala muerte,como q si lo estuvieran cerrando más bien,el aire acondicionado no servia,las camas no son cómodas en general perdí mi dinero xq tenía dos noches de reserva y solo me hospedé 1 ![](https://a.travel-assets.com/ugc/hotel-reviews/C349C4B2DE84A976655E014391673634AD9916AC1719787620538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1C600BDEF73A4E2681807CE038281A236A48A93C1719787621483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D77EEABE0BBD7AE40C268584D76FB6EA412588A01719787619908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tania de los Angeles Stayed 2 nights in Jun 2024 ### 6/10 Okay #### María Antonieta Jun 19, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Tiene acceso privado a la laguna. ##### María Antonieta Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Brenda Jun 17, 2024 Liked: Staff & service Disliked: Cleanliness #### bonito para alojase un dia El lugar es bonito ya que esta a la orilla de bacalar, pero no es para niños ya que el agua es hondo. Las habitaciones son cómodas pero le falta mas limpieza ya que la que nos asignaron tenia mucho olor a humedad y las almohadas olían como a orín por lo mismo que tiene mucha humedad. ##### Brenda Stayed 1 night in Jun 2024 ### 8/10 Good #### Mariela Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bueno ##### Mariela Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Fanny Jan 13, 2024 Disliked: Staff & service, property conditions & facilities Sin comentarios ##### Fanny ### 10/10 Excellent #### Sandra Jan 7, 2024 Liked: Cleanliness, staff & service, amenities Todo muy bien, solo que las fotos no están actualizadas, por lo tanto me fui con la imagen que tenía restaurante y por remodelación en este momento no cuentan con ello. Solo eso que si deberías actualizar un poco las imágenes. De ahí en fuera todo muy bien, tiene una vista preciosa a la laguna. ##### Sandra ### 2/10 Terrible #### Claudia Isabel Dec 20, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Muy mala experiencia, muros de tablaroca y una habitación muy ruidosa, nada que ver las habitaciones con las fotos, acabados terribles y muy mal servicio, muy mal respecto a lo que vale... ##### Claudia Isabel ### 8/10 Good #### Gabriela Noemi Zamora Apr 6, 2023 Liked: Cleanliness, staff & service Me gustó la atención del personal y la limpieza pero sus colchones son muy incómodos para dormir ##### Gabriela Noemi Zamora Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Hector Hugo Dec 30, 2022 Disliked: Property conditions & facilities, room comfort #### Mala La habitación no tenia toallas, incomoda sin servicios y no tenia agua caliente. ##### Hector Hugo Stayed 1 night in Dec 2022 ### 10/10 Excellent #### MARIA DEL CARMEN Aug 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lo que mas me gusto es que no cobraron extra que se quedo en una hamaca que pudimos colgar en el pasillo. Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación. ##### MARIA DEL CARMEN Stayed 1 night in Aug 2022 ### 8/10 Good #### Rodolfo Apr 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room and facilities were great, the only downfall was that we did not get one of the rooms with the view of the lagoon, considering the distance from the town, it would have been nice that there was a dining facility; otherwise the room was clean, lots of space and comfortable... ##### Rodolfo Stayed 1 night in Apr 2022 ### 2/10 Terrible #### Karla Apr 25, 2022 Disliked: Staff & service, amenities Muy mal.. las sabanas y toallas sucias, moho en paredes. Pero el problema mayor fue el check in.. y aun sigo en espera de la factura. Pague por expedia al hotel un depósito del 50 y luego el restante se cobraba rl dia del checkin . El hotel dice que no lo hizo. Tuve que pagar en efectivo porque su terminal casualmente no servia, pedi factura para apartar mi pago, me prometió la recepcionista llegaba sl día siguiente. Cosa que haya hoy no sucede. Me expidieron después de una discusión con Hilario (turno mañana) de 20 min un papelito a mano de que pague en efectivo... La verdad deja mucho que desear y hay muchas mejores opciones.... ##### Karla Stayed 1 night in Apr 2022 ### 6/10 Okay #### Raul Dec 28, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Sin agua caliente y muros de tabla roca. Sin agua caliente y muros de tabla roca, donde no existe privacidad. Lo único bueno es la ubicación. ##### Raul Stayed 1 night in Dec 2021 ### 2/10 Terrible #### CRISTIAN Dec 9, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No había luz Llegamos y no había luz , conectaron una planta pero se apagó en la noche y hacía mucho calor ##### CRISTIAN Stayed 1 night in Dec 2021 ### 6/10 Okay #### Mario Nov 26, 2021 Liked: Cleanliness #### Buena En el hotel la experiencia fue buena ##### Mario Stayed 2 nights in Nov 2021 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Dreams Puerto Morelos Resort & Spa - 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