Title: Aquastar Hotel & Apartments - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aquastar Hotel & Apartments Guests can sip cocktails by the pool while gazing at ocean views, creating a perfect moment of relaxation at this welcoming retreat ![Exclusive Room, Private Pool, Ocean View](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/75516c27.jpg?impolicy=resizecrop&rw=598&ra=fit) ![On the beach, fishing](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/a6926c1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 Bedroom, Bathtub, Oceanfront | View from room](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/bf809e82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/553bef87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 Bedroom, Bathtub, Oceanfront | Balcony view](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/fe085069.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Aquastar Hotel & Apartments, the ocean view sets the scene for true relaxation. Travelers enjoy refreshing drinks at the poolside bar, dine at the on-site restaurant, or simply lounge by one of two outdoor pools. Former guests consistently praise the attentive, helpful staff. VIP Access 8.0 Very good ## Popular amenities - Breakfast available - Bar - Room service - Pool - 24/7 front desk - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/5074ed8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Executive - 269 sq ft - Sleeps 3 ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/9d29effa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 215 sq ft - Sleeps 2 ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/b43d03c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment Superior - 376 sq ft - Sleeps 6 ![Premium Room, 1 Bedroom, Bathtub, Oceanfront | Jetted tub](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/9fe0a0fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Bedroom, Bathtub, Oceanfront 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Jetted bathtub Shower/tub combination Rainfall showerhead Free bottled water - 322 sq ft - Ocean view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/eeaeab29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, 2 Double Beds 8.6 Excellent 7 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Rainfall showerhead Free bottled water Cable channels In-room safe - 322 sq ft - Sleeps 4 - 2 Double Beds ![Premium Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/c124c3cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms 9.4 Exceptional 3 reviews ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Premium bedding 2 bedrooms Private bathroom Rainfall showerhead - 322 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed ![Superior Room, 1 King Bed, Partial Sea View | View from room](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/cccc68c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Partial Sea View 8.8 Excellent 3 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Rainfall showerhead Free bottled water Cable channels In-room safe - Partial sea view - Sleeps 2 - 1 King Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/58a353b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Rainfall showerhead Free bottled water Cable channels In-room safe - Sleeps 2 - 1 Queen Bed ![Standard Room, 1 King Bed, No Windows](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/0fc5c721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, No Windows ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Rainfall showerhead Free bottled water Cable channels In-room safe - Sleeps 2 - 1 King Bed ![Exclusive Room, Private Pool, Ocean View](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/287c89fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room, Private Pool, Ocean View 9.0 Wonderful 2 reviews ### Highlights Private pool Air conditioning Flat-screen TV Premium bedding Private bathroom Rainfall showerhead Free bottled water Cable channels - Ocean view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/0e9ee6b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Partial Sea View - 376 sq ft - Sleeps 2 ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/73a33ed8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Ocean View - 376 sq ft - Sleeps 3 ![Premium Apartment, 2 Bedrooms, Sea View](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/3f02775c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms, Sea View ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Premium bedding 2 bedrooms Private bathroom Rainfall showerhead - 322 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/0b5e94f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Aquastar-Hotel-Apartments.h17516759.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Aquastar-Hotel-Apartments.h17516759.Hotel-Information) ## About the area Located in Mahahual, Aquastar Hotel & Apartments is on the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Take an opportunity to explore the area for water adventures such as snorkeling. [Visit our Mahahual travel guide](https://www.expedia.ca/Mahahual.dx6151661) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.72201%2C-87.70409&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E3Ynxt-SI7zfFnHVpjpzsHSAD0E=) Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728 ### What's nearby - Mahahual Beach - 1 min walk - 0.0 km - Mahahual Lighthouse - 6 min walk - 0.6 km - Dolphin Discovery - 4 min drive - 2.2 km - Maya Water Park - 5 min drive - 2.5 km - Maya Chan Beach - 16 min drive - 8.4 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 131 min drive ### Restaurants - ‪The Krazy Lobster - ‬6 min walk - ‪Big Mamá - ‬8 min walk - ‪Tequila Beach Club - ‬1 min walk - ‪La Tartaleta - ‬16 min walk - ‪La Dolce Vita - ‬10 min walk ## About this property ### Aquastar Hotel & Apartments Hotel near Costa Maya Port Take advantage of a terrace, a bar, and a restaurant at Aquastar Hotel & Apartments. Adventurous travelers may like the ecotours, fishing, and cycling at this hotel. Stay connected with free in-room WiFi. You'll also find perks like: - 2 outdoor pools along with sun loungers - Full breakfast (surcharge), bike rentals, and smoke-free premises - A front-desk safe, a 24-hour front desk, and tour/ticket assistance - Concierge services - Guest reviews speak highly of the helpful staff Room features All guestrooms at Aquastar Hotel & Apartments boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. More amenities include: - Flat-screen TVs with cable channels - Daily housekeeping and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/26f9daa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna de Plata Mahahual - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 72 reviews CA $71 CA $87 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/58b6b150.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oneiro Suites Mahahual - Pool - Hot tub - Pet-friendly - Parking included 8.2 Very good 41 reviews CA $96 CA $118 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/2ed69ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Museo Matan Ka'an Mahahual - Pool - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 699 reviews CA $66 CA $82 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach towels, beach massages](https://images.trvl-media.com/lodging/60000000/59040000/59033400/59033387/64803248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noah Beach Hotel & Suites Mahahual - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 106 reviews CA $110 CA $134 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=59033387&PinnedHotelID=59033387&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillowtop beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95680000/95678600/95678593/b945f9a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Caballo Blanco Mahahual - Pool - Free WiFi - Air conditioning - Microwave 9.2 Wonderful 83 reviews CA $129 CA $157 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=95678593&PinnedHotelID=95678593&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach massages](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/50045cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinto Solé Mahahual - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 430 reviews CA $87 CA $99 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3e4d7af0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Fuerte Beach Resort Mahahual - Kitchen - Parking included - Free WiFi - Restaurant 9.2 Wonderful 142 reviews CA $101 CA $123 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach massages, beach bar](https://images.trvl-media.com/lodging/11000000/10140000/10130300/10130300/89db79e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 40 Cañones Mahahual - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 583 reviews CA $120 CA $146 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=10130300&PinnedHotelID=10130300&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/112000000/111960000/111959100/111959082/fdbcf183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Palmeras de Mahahual Mahahual - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.2 Very good 13 reviews CA $81 CA $94 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=111959082&PinnedHotelID=111959082&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/38000000/37410000/37407300/37407278/fa65c9d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Cabañas Del Doctor Mahahual - Parking included - Free WiFi - 24/7 front desk 7.6 Good 112 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=37407278&PinnedHotelID=37407278&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request ### Food and drink - Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Bicycle rentals - Boat tours - Ecotours - Fishing ### Family friendly - 2 outdoor pools - Snack bar/deli ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - On the beach - Pool loungers - Terrace ### Accessibility - No elevator ### More - Mediterranean architecture - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM No pets and no service animals are allowed at this property ### Property is also known as Aqua Star Hotel Apartments Mahahual Aqua Star Hotel Apartments Aqua Star Mahahual Aqua Star Hotel Apartments Aquastar & Apartments Mahahual Aquastar Hotel & Apartments Hotel Aquastar Hotel & Apartments Mahahual Aquastar Hotel & Apartments Hotel Mahahual ## Frequently asked questions ### Does Aquastar Hotel & Apartments have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Aquastar Hotel & Apartments? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Aquastar Hotel & Apartments on Nov 27, 2025 start from CA $89.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Aquastar-Hotel-Apartments.h17516759.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Aquastar Hotel & Apartments pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Aquastar Hotel & Apartments? > Check-in begins at 3 PM. ### What time is check-out at Aquastar Hotel & Apartments? > Check-out is at noon. ### Where is Aquastar Hotel & Apartments located? > Nestled on the beach, this Mahahual hotel is within 1 mi (2 km) of Mahahual Beach and Costa Maya Port. Mahahual Lighthouse and Maya Water Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aquastar Hotel & Apartments Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 222 8 - Good 168 6 - Okay 75 4 - Poor 40 2 - Terrible 37 ### 10/10 Excellent #### Luis Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel to stay in Mahahual, we rented a two room with the kitchen and we really enjoyed. ##### Luis Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gennady Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all was good ##### Gennady Stayed 2 nights in Mar 2024 ### 8/10 Good #### Jessica May 28, 2025 Liked: Amenities, property conditions & facilities Rooms are great! ##### Jessica Stayed 1 night in May 2025 ### 10/10 Excellent #### Sigifredo Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Sigifredo Stayed 2 nights in Jul 2025 ### 8/10 Good #### hector Aug 26, 2025 the water ##### hector Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller Mar 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location - loved the jacuzzi. ##### Verified traveller Stayed 4 nights in Mar 2024 ### 8/10 Good #### Oscar Mar 29, 2024 Liked: Staff & service, property conditions & facilities Great location and confortable ##### Oscar Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sandra Jun 27, 2024 Liked: Cleanliness, amenities Great location, clean,great service we live the pool ##### Sandra Stayed 1 night in Jun 2024 ### 8/10 Good #### Barbara Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful views of the sea from the Ocean-view rooms! Staff, notably Alessandra the concierge, was very friendly and helpful! It was very windy during our stay, so the sargassum/seaweed built up horribly right in front of the hotel, but walking down the malecon a few blocks gets you to a really nice beach area. Lots of restaurants to choose from including the one at the hotel which served decent food and drinks. I would definitely recommend this area and hotel to others. ##### Barbara Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Lleymi Apr 21, 2025 Liked: Cleanliness Was clean but very small ##### Lleymi Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Glenda Nov 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed the hotel so much that we extended our stay! ##### Glenda Stayed 1 night in Nov 2023 ### 8/10 Good #### Darlene Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I recommend One of the nicest hotels in the area with good location. Need a hair dryer in the rooms. Had its own restaurant beach club. The beach entrance is rocky. Nicer beaches further down the malacon. I would stay here again ![](https://a.travel-assets.com/ugc/hotel-reviews/EDE00E51F0BBD2BA561975A18083C165DD4FECDD1740918082926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from rooftop pool](https://a.travel-assets.com/ugc/hotel-reviews/14FF2FFB1CF4D48C34FFC66528423AC5F951BBE61740918082609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Main pool overlooks the ocean](https://a.travel-assets.com/ugc/hotel-reviews/58DE5C34FF8AC699CD0FF07E8FCA41BB315D5B121740918083107.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darlene Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Vicent Mar 27, 2025 😊 ##### Vicent Stayed 1 night in Mar 2025 ### 6/10 Okay #### Eduardo Jun 9, 2025 Disliked: Staff & service Not the best experience. ##### Eduardo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Diego Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chingon ##### Diego Stayed 1 night in Mar 2025 ### 8/10 Good #### Cid Feb 4, 2023 Liked: Staff & service Overall a good place but it's a little outdated. The staff is very friendly and helpful. ##### Cid Stayed 2 nights in Feb 2023 ### 8/10 Good #### Maynor Feb 27, 2023 Liked: Cleanliness, staff & service Nice quite property. Sargasumm was terrible beach front. ##### Maynor Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Angelica Aug 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property looks nice outside. It’s the interior that needs a lot of TLC. No closet, No luggage rack, towers & sheets are old, dirty, stained. The restaurant is good ##### Angelica Stayed 4 nights in Aug 2024 ### 8/10 Good #### Carmelito Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities My family and i liked the hotel. A little problem with the hot water from the shower and also, there were no iron or ironing boars in the apartment. Apart from that i would give the hotel 9 ##### Carmelito Stayed 1 night in Oct 2024 ### 8/10 Good #### wan chi Apr 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We got the room with the private pool and it was really nice. Staff was very helpful . The only thing is there is no mini fridge in the room. ##### wan chi Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Rodrigo Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Rodrigo Stayed 4 nights in Dec 2024 ### 8/10 Good #### Jose Antonio Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So far so goos I did not get hot water for the shower, but at least the water was no cold. The water smell strange. Everything else was good. ##### Jose Antonio Stayed 2 nights in Jul 2024 ### 8/10 Good #### Pascal May 13, 2024 Liked: Staff & service, property conditions & facilities Disliked: Amenities We had a good stay at the Aquastar hotel. However, the water coming out of the tap of the Jacuzzi (the main reason for chosing the hotel) obviously comes out of the sea more or less uncleaned and therefore was brownish and smelled like seaweed making it uncomfortable to use. Also the beach was full of seaweed and smelled accordingly. While the natural phenomenon is of course not the hotel's fault, not cleaning the site (as opposed to other parts of the beautiful beach) is. The hotel and room themselves have been clean and the staff superfriendly. Nicer beach areas are easily walkable. ##### Pascal ### 4/10 Poor #### John Oct 12, 2023 Disliked: Staff & service, amenities, property conditions & facilities The hotel is in a good location. Aquastar is lacking securable bathroom sliding door locks, no mini refrigerator in a room that has a private mini pool, only 2 bathroom towels, hard mattress, no bed blanket, no bathroom a/c or fan, no shampoo, soap or hair dryer, very basic main door lock without deadbolt, private and main pool tiles coming off floors/walls, no shower curtain. I realize this hotel isnt the Ritz but it lacks in every way other than its nightly price. ##### John Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Manuel adolfo Aug 11, 2024 Liked: Cleanliness, staff & service Disliked: Room comfort Not so good ##### Manuel adolfo Stayed 3 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - 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