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Carden Park – Avis

4 out of 5
Carden Park
Carden Park, Broxton Road, Chester, England

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 542 avis sur 893." "
Note de 8 – Bien, d’après 244 avis sur 893." "
Note de 6 – Acceptable, d’après 60 avis sur 893." "
Note de 4 – Médiocre, d’après 30 avis sur 893." "
Note de 2 – Terrible, d’après 17 avis sur 893." "

9,2/10

Propreté

9,0/10

Service et personnel

9,4/10

Commodités

9,2/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

Bernard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bel hotel
Hôtel très confortable au milieu d’un terrain de golf.Personnel très aimable .Restaurant très bon.
Séjour de 1 nuit en mai 2019
GRM at Carden a répondu le 21 mai 2019
Thank you so much for your kind words, we do hope you will return to us in the near future.

10/10 – Excellent

Noel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
GRM a répondu le 20 mai 2024
Thank you Noel for the great score. We hope to welcome you back again soon.

10/10 – Excellent

Tasnim

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Absolutely loved it, definitely recommend it 😍🙏
Séjour de 1 nuit en avril 2024
GRM a répondu le 29 avr. 2024
Thank you Tasnim for your lovely review. We are delighted you had a wonderful stay and hope to welcome you back again soon.

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great venue. I used it for a one night work stay-over. Now thinking of coming back with my wife for a spa weekend.
Séjour de 1 nuit en avril 2024
GRM at Carden a répondu le 22 avr. 2024
So glad you had a nice stay and we look forward to welcoming you back when you bring your wife!

10/10 – Excellent

Laurie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel. Plenty to do for outdoor activities. Friendly and helpful staff. Only small point to note was Pool a little small and a bit cool as plenty of families.
Séjour de 2 nuits en avril 2024
Laura a répondu le 8 avr. 2024
Thank you Laurie for your review. We are delighted you have enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
GRM a répondu le 6 avr. 2024
Thank you Andrea for your review. We are delighted you have enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Excellent

stephen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great facility, lots of beautiful country side, Spa for her, Golf for him, winning combination. Eating options great, fine dining or rock up option. Staff soooo good very very helpful.
Séjour de 1 nuit en mars 2024
GRM a répondu le 30 mars 2024
Thank you Stephen for the lovely review. We are so pleased you have enjoyed your stay with us. We look forward to welcoming you back again soon.

10/10 – Excellent

Helen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
GRM at Carden a répondu le 18 févr. 2024
Thank you Helen for the great score. We hope to welcome you back again soon.

10/10 – Excellent

Matthew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
GRM at Carden a répondu le 18 févr. 2024
Thank you Matthew for the great score. We hope to welcome you back again soon.

8/10 – Bien

c p

Séjour de 3 nuits en février 2024
GRM at Carden a répondu le 6 févr. 2024
Thank you for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

Linda

Séjour de 1 nuit en janvier 2024
GRM at Carden a répondu le 20 mars 2024
Thank you Linda for the great score. We look forward to welcoming you back to Carden again soon.

6/10 – Acceptable

sandra

Séjour de 1 nuit en janvier 2024
GRM a répondu le 29 janv. 2024
Thank you Sandra for taking the time to leave your score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

Mr, Shropshire

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
GRM a répondu le 29 janv. 2024
Thank you Mr. Griffiths for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

david

Séjour de 1 nuit en janvier 2024
GRM at Carden a répondu le 28 janv. 2024
Thank you David for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

david

Séjour de 3 nuits en janvier 2024
GRM at Carden a répondu le 28 janv. 2024
Thank you David for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

Rachel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed for 1 night and were delighted with the hotel, grounds, facilities and bar / dining experience. The leisure facilities were great and the swimming pool and hydrotherapy pool / sauna / steam room were very clean and a lovely peaceful benefit to our stay. Unfortunately, the Vines Restaurant was closed for the duration of our stay. Our evening meal in Redmond's Brasserie was lovely and the full English buffet breakfast the following morning was delicious! The bar staff in Morgan's Bar were very helpful and attentive and the drinks were surprisingly very reasonably priced. The open fires in the bar and seating areas were delightful and welcoming. We can't recommend staying here to anyone enough and would definitely return in the future. The only constructive criticism I wish to offer is that it is that hotel residents should receive a considerably reduced tariff for use of the 'Spa at Carden' facilities, with the option to purchase spa treatments if desired.
Séjour de 1 nuit en janvier 2024
GRM at Carden a répondu le 9 janv. 2024
Thank you Rachel for taking the time to leave your review. Our Management Team appreciate your feedback and will use this constructively as we strive to improve our services. We hope to have the opportunity to welcome you back again soon.

10/10 – Excellent

Allyson

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The setting was lovely. Rooms had everything you could need. Staff were attentive and friendly.Food was excellent.
Séjour de 2 nuits en décembre 2023
GRM at Carden a répondu le 31 déc. 2023
Thank you Allyson for taking the time to leave your review. We are delighted you had a lovely stay and look forward to welcoming you back again in the future.

8/10 – Bien

Nicolle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
GRM at Carden a répondu le 31 déc. 2023
Thank you Nicolle for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

Antony

Séjour de 1 nuit en décembre 2023
GRM at Carden a répondu le 23 déc. 2023
That's a great score! Thank you so much we look forward to welcoming you back again soon

10/10 – Excellent

Bryony

Séjour de 1 nuit en décembre 2023
GRM at Carden a répondu le 18 déc. 2023
Thank you Bryony for taking the time to leave your review and for the great score. We hope to welcome you back again soon.

10/10 – Excellent

Wayne

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en novembre 2023
GRM at Carden a répondu le 5 déc. 2023
Thank you Wayne for the great score. We hope to see you again soon.

10/10 – Excellent

Taiyyibah

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Staff were friendly
Séjour de 1 nuit en décembre 2023
GRM at Carden a répondu le 5 déc. 2023
Thank you Taiyyibah for the great score and review. We hope to welcome you back again soon.

10/10 – Excellent

Taiyyibah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The service was excellent and fast.
Séjour de 1 nuit en décembre 2023
GRM at Carden a répondu le 5 déc. 2023
Thank you Taiyyibah for taking the time to leave your review. We are delighted you had an enjoyable stay and hope to see you again soon.

10/10 – Excellent

neil

Séjour de 1 nuit en novembre 2023
GRM at Carden a répondu le 5 déc. 2023
Thank you Neil for taking the time to leave your review and for your great score. We hope to welcome you back again soon.

10/10 – Excellent

Dilveer

Points forts : Commodités, état et installations de l’hébergement
Weekend escape for two. Was a beautiful hotel and we booked the suite which was lovely. Only draw back was you could only access suites from outside. Fab it wasn’t raining and lovely it was quiet however, not sure I would’ve liked it had weather been different! Room itself was lovely. I requested separate bath tub and shower. Was very spacious and you had complimentary robes and slippers. Room service food was limited and pretty average but it hasn’t put me off coming again. Grounds were beautiful and didn’t realise until after booking it was very child friendly. Def coming again with the kids!
Séjour de 1 nuit en novembre 2023
GRM at Carden a répondu le 28 nov. 2023
Thank you for taking the time to leave your review. We are pleased you enjoyed your stay and will look forward to welcoming you back with the family.

10/10 – Excellent

Hilary

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a really lovely stay and would highly recommend it. Everything and everyone were great. We were in the hotel bar on Saturday evening and were served by a lovely young man who was learning the ropes. He was really supported by his colleagues. Staying in a place where the customers are so well looked after is lovely but it is really nice to stay in a place where colleagues are clearly well looked after too. We will definitely return.
Séjour de 2 nuits en novembre 2023
GRM at Carden a répondu le 28 nov. 2023
Thank you Hilary for taking the time to leave your review. We are delighted you had a wonderful stay and thank you for the kind words for the staff. We look forward to welcoming you back again soon

2/10 – Terrible

warren

Points forts : Propreté
we had room service and the quality was average at best, we were kept up from 11:30pm to 2:45am with workers loading vans from a function that was on, we phoned reception twice and didn't get any reply.we reported it again on checkout and manager over heard conversation and offered free upgrade on next visit which i suppose is something.
Séjour de 1 nuit en novembre 2023
GRM at Carden a répondu le 19 nov. 2023
Thank you Warren for taking the time to leave your review. We are disappointed to hear that your experience on this occasion was not to the usual high standard that we strive to provide for all of our guests and would like to extend our sincere apologies for the disturbance.Our Management Team appreciates your feedback, as this helps us continuously improve our services and facilities.We do hope to have the opportunity to restore your faith and welcome you back to Carden Park in the not too distant future.

8/10 – Bien

M

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
GRM at Carden a répondu le 4 nov. 2023
Thank you for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

Mr colin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
GRM at Carden a répondu le 31 oct. 2023
Thank you for the top score! We hope to see you again at Carden Park very soon

10/10 – Excellent

carol

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were amazing, while staying at the property we used the spa victoria and tash, made us feel relaxed and comfortable during our treatment would highly recommend. We dined at Redmonds Brasserie the room temperature was a little cold and had the feel of a canteen not a restaurant, the food was lovely but not hot enough overall we had an amazing stay and will return in the future
Séjour de 1 nuit en octobre 2023
GRM at Carden a répondu le 29 oct. 2023
Thank you Carol for taking the time to leave your review. We very much appreciate your feedback and will certainly look into your concerns to ensure an even better stay for when you return. We very much look forward to welcoming you back again soon.

10/10 – Excellent

Yvonne

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
GRM at Carden a répondu le 29 oct. 2023
Thank you Yvonne for the great score. We hope to welcome you back again soon.

8/10 – Bien

Yvonne

Séjour de 1 nuit en octobre 2023
GRM at Carden a répondu le 28 oct. 2023
Thank you Yvonne for the great score. We hope to see you again soon.

10/10 – Excellent

Farukh

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely loved my stay! Kids also enjoyed it plenty to do those with toddlers!
GRM at Carden a répondu le 23 oct. 2023
Thanks for the great feedback. Glad you all enjoyed the facilities. We look forward to welcoming you back again soon.

10/10 – Excellent

Sadia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
GRM at Carden a répondu le 17 oct. 2023
Thank you for the great score we look forward to welcoming you back again soon

10/10 – Excellent

Tanaka

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
grm a répondu le 13 oct. 2023
Thank you for the top score!!!We look forward to welcoming you back again

10/10 – Excellent

Diane

Séjour de 2 nuits en octobre 2023
GRM at Carden a répondu le 29 oct. 2023
Thank you Diane for the great score. We hope to see you again soon.

10/10 – Excellent

Evelyn

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Could not find fault with anything,really enjoyed my stay will go again.
Séjour de 1 nuit en octobre 2023
GRM at Carden a répondu le 3 oct. 2023
Thank you so much for the lovely feedback, we look forward to seeing you again soon

10/10 – Excellent

Danielle

Séjour de 1 nuit en octobre 2023
GRM at Carden a répondu le 3 oct. 2023
Thank you Danielle for the great score. We hope to welcome you back to Carden Park again soon.

8/10 – Bien

Emily

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
GRM at Carden a répondu le 30 sept. 2023
Thank you for the excellent score we do hope you will be back again soon.

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
GRM at Carden a répondu le 29 sept. 2023
Thank you Paul for the great score. We hope to welcome you back to Carden Park again soon.

10/10 – Excellent

Catherine

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Fantastic stay.
Had a restful and pampered 2 night stay with my husband. Treated ourselves to fine dining and the use of the lovely indoor pool. All staff were friendly and helpful.
Séjour de 2 nuits en septembre 2023
GRM at Carden a répondu le 25 sept. 2023
Thanks for the great review we look forward to welcoming you back again soon.

10/10 – Excellent

Hilary

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fabulous Stay
Fabulous from the welcome to the farewell. Lovely accommodation, friendly staff who were helpful and keen to make you feel welcome. Food fabulous and loved the sculpture exhibition.
Séjour de 1 nuit en septembre 2023
Guest Relations Manager a répondu le 15 sept. 2023
Thank you Hilary for taking the time to leave your great score and comments. We look forward to welcoming you back again soon.

10/10 – Excellent

Celeste

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Lovely Hotel
Lovely facilities, friendly staff, excellent breakfast and comfortable rooms
Séjour de 1 nuit en septembre 2023
GRM at Carden a répondu le 10 sept. 2023
Thank you so much for your lovely review. We are delighted to hear you had a great stay with us. We hope to see you again soon.

8/10 – Bien

Chantelle

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is on beautiful grounds. Communal areas well kept, clean and well presented. Could not fault staff - all friendly, helpful and keen to please. The rooms let the hotel down. Double beds are small doubles and rooms still feel quite cramped. Not enough points for charging electricals. Have never been a fan of carpet in hotel rooms which this has - hate to think what that carpet is harbouring. Housekeeping was great first night, second night less so - only made beds, no cleaning and didn’t provide a bath mat. Bathrooms appear newly renovated so clean and fresh. Could do with an extra shelf to hold toothbrushes/toothbrush charger. Shower door falls short so prepare for wet floor after showers. No sound insulation. We could clearly hear the people in the room above walking around and using the toilet. Overall good accommodation. If the rooms could be brought up to the standard of the communal areas then would have given it 5 stars.
Séjour de 3 nuits en août 2023
Guest Relations Manager a répondu le 28 août 2023
Thank you Chantelle for taking the time to leave your review and for your kind words about the grounds and staff. We are working our way through the hotel with a refurbishment plan. Having completed the Reception Area, Morgan’s Bar & Carden Suite, we are now starting to refurbish all of our bedrooms in stages, as you can imagine this will be a huge task but one for the better once complete. Thank you for your feedback, we do hope to have the opportunity to welcome you back again in the future.

10/10 – Excellent

Mandy

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Guest Relations Manager a répondu le 27 août 2023
Thank you Mandy for taking the time to leave your great score. We look forward to welcoming you back again soon.

10/10 – Excellent

Susan

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
GRM at Carden a répondu le 28 août 2023
Thank you Susan for taking the time to leave your review. We are delighted you had a lovely stay and look forward to welcoming you back again soon.

10/10 – Excellent

Raj

Séjour de 1 nuit en août 2023
GRM at Carden a répondu le 17 sept. 2023
Thank you Raj for the great score. We hope to see you again soon.

10/10 – Excellent

Zeinab

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing place xx
Séjour de 2 nuits en août 2023
GRM at Carden a répondu le 10 sept. 2023
Thank you for taking the time to leave your review. Delighted you had an Amazing time. We hope to see you again soon.

6/10 – Acceptable

sara

Points forts : Propreté, service et personnel
Have stayed before and a lovely hotel but given room price was disappointed by lack of air con making rooms very stuffy on a moderately hot day
Séjour de 1 nuit en août 2023
GRM at Carden a répondu le 22 août 2023
Thank you Sara for taking the time to leave your review. We value your feedback. We are working our way through the hotel with a refurbishment plan, having completed the Reception Area, Morgan’s Bar & Carden Suite. We are now starting to refurbish all of our bedrooms in stages, this will also include the fitting of air conditioning units to the bedrooms. As you can imagine this will be a huge task but one for the better once complete.We do hope to have the opportunity to welcome you back again in the future.

10/10 – Excellent

Sayna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
GRM at Carden a répondu le 20 août 2023
Thank you for taking the time to leave your review and score. We are delighted you had a great stay and look forward to welcoming you back again soon.