Salle à déjeuner

The Accord Metropolitan – Avis

4.5 out of 5
The Accord Metropolitan
35, GN Chetty Road, T Nagar, Chennai, Tamil Nadu

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 237 avis sur 516." "
Note de 8 – Bien, d’après 163 avis sur 516." "
Note de 6 – Acceptable, d’après 63 avis sur 516." "
Note de 4 – Médiocre, d’après 22 avis sur 516." "
Note de 2 – Terrible, d’après 31 avis sur 516." "

8,2/10

Propreté

8,4/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bon hôtel pour un court séjour
Hôtel proche des commerces mais accessible uniquement en voiture depuis l’aéroport. Literie pas très confortable mais bon hôtel pour une court séjour .
Séjour de 1 nuit en juin 2023
Pankaj Katyal a répondu le 9 oct. 2023
Dear Guest,Thank you for your feedback regarding your recent stay at our hotel. We're pleased to hear that you found our location near shops convenient and that you considered our hotel suitable for a short stay.We apologize for any discomfort you experienced with our bedding, and we will address this issue to ensure a better experience for our guests.Regarding airport accessibility, we understand your concerns, and we'll explore options to improve transportation options.We appreciate your business and hope to welcome you back in the future. Your feedback is important to us, and we're committed to making your next stay even better. Thank you for choosing our hotel.

10/10 – Excellent

Laurent, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tres bon sejour
Une tres bon sejour en famille dans cet hotel. Bon acceuil et chambre a la hauteur. L'ambiance des restaurants le soir est sombre, pourquoi ? Ce sera le seul bemol,

6/10 – Acceptable

Universitaire, Chennai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel convivial très bon rapport qualité prix
L'installation est rapide. L'accueil est chaleureux.

10/10 – Excellent

Dymala

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trés bel établissement
Personnel trés attentionné ,accueil exemplaire ,2 chambres agréables ,belle salle de bain,petit déjeuner buffet trés varié .tout était parfait sauf le lit supplémentaie de piètre qualité et pas à la hauteur de l'hotel .

4/10 – Médiocre

Sébastien, Paris

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Cafards inclus dans le prix !!
En 3 jours j'ai tué 8 cafards dans ma chambre... et vu 1 au buffet du petit dèj' ... Ménage fait à moitié dans la chambre (les cafards tués la veille étaient encore présents sur la moquette le soir en rentrant !!). Au moins, j'étais certain qu'ils étaient bien morts...

4/10 – Médiocre

James

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The staff were very nice. Considering the unsafe neighborhood, security was good and I’m glad it was in place! Walking around ‘outside’ the hotel did not feel safe. The staff working the food area were VERY attentive, friendly, welcoming and provided helpful recommendations. Advertisements imply 3 (three) restaurants but in reality, I was offered 1 (one) restaurant and had to request items not on the buffet. The buffet seemed to offer the same options every day and tasted nice. The items I ordered off the buffet were DELICIOUS!
Séjour de 1 nuit en avril 2024
Pankaj Katyal a répondu le 26 avr. 2024
Dear Mr.James,Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff friendly and attentive, and that you appreciated the security measures in place. We apologize for any confusion regarding the restaurant options and buffet offerings. Your comments are valuable to us, and we'll use them to improve our services. We hope to welcome you back soon for another enjoyable stay!

10/10 – Excellent

Akshay

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome place with a great staff. Stayed for a couple of nights for US visa work and this was an ideal location for visiting the VAC and the embassy. Staff is familiar with the visa process and have a good grasp of Hindi/English, so communication was easy and straightforward. They have some sort of a 'visa' package, which apparently includes breakfast, lunch, and dinner at the in-house restaurants; which was a blessing as roaming outside in Chennai in the summer is not fun. All the restaurants were buffet-style, with a really eclectic spread of dishes - was fun trying everything out :) Gym primarily had cardio equipment, which was good enough for me. Only a couple of minor gripes - the in-house cab rate was definitely on the higher side, but it's the price for convenience and I was OK with it. Neither of the chairs in the room were that comfortable, though the bed was perfectly fine.
Séjour de 2 nuits en avril 2024
Pankaj Katyal a répondu le 9 avr. 2024
Dear Mr.Akshay,Thank you so much for your detailed and positive feedback! We're delighted to hear that our hotel provided the ideal location for your US visa work and that you found our staff to be accommodating and knowledgeable about the visa process.It's wonderful to know that you enjoyed our 'visa' package and that it made your stay more convenient, especially considering the hot weather in Chennai. We're glad you appreciated the diverse culinary offerings at our in-house restaurants and had fun sampling the buffet spread.Your feedback about the in-house cab rates and the comfort of the room chairs is duly noted, and we will certainly take it into consideration for future improvements.We hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 – Excellent

Krishna tej

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this place and how helpful the staff are. The rooms are good quiet and clean Gym is good and food is amazing
Séjour de 1 nuit en mars 2024
Pankaj Katyal a répondu le 19 mars 2024
Dear Mr.Krishna tej,Thank you for sharing your feedback. We appreciate your kind words and have taken note of your suggestions. We look forward to hosting you again soon.

10/10 – Excellent

Abhiram

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Pros: Excellent overall experience, great staff and service, tasty breakfast buffet, nice open area in lobby Cons: Some rooms are a bit old including legacy ACs that don't work very well. Not enough plug points. Only one room key per room makes it very inconvenient when traveling with family, since the key is also needed to operate the lift.
Séjour de 4 nuits en février 2024
Pankaj Katyal a répondu le 5 mars 2024
Dear Mr.Abhiram, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent overall experience at our hotel and that you found our staff and service to be great. It's also wonderful to know that you enjoyed our tasty breakfast buffet and the nice open area in the lobby.We appreciate your constructive feedback regarding the areas for improvement. We apologize for any inconvenience caused by the older rooms and legacy ACs not working very well. Your feedback regarding the lack of plug points and the inconvenience of having only one room key per room, especially when traveling with family, is duly noted.Rest assured, we take your feedback seriously and will work diligently to address these issues to enhance the experience of our guests. We hope to welcome you back again soon and provide you with an even better stay.

10/10 – Excellent

Murali

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Pankaj Katyal a répondu le 9 avr. 2024
Dear Mr.Murali,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel. Our team works hard to provide exceptional service and create memorable experiences for our guests, so it's rewarding to know that we succeeded in doing so during your stay. We look forward to welcoming you back on your next visit to Accord Metropolitan.

10/10 – Excellent

shangar

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good service,,well cleaned
Séjour de 3 nuits en février 2024
Pankaj Katyal a répondu le 14 févr. 2024
Dear Mr.Shangar,Thank you for your kind words! We're delighted to hear that you appreciated our service and cleanliness efforts. We look forward to serving you again in the future!

10/10 – Excellent

Shrikanth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Expectations met reality.
Séjour de 1 nuit en janvier 2024
Pankaj Katyal a répondu le 24 janv. 2024
Dear Mr. Shrikanth,Thank you for choosing the Accord Metropolitan during your recent visit!We appreciate your positive feedback.

2/10 – Terrible

Rajani, Pleasanton

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Will not return and will not recommend the hotel. 1. There was mold in inner shower curtains 2. Dining staff cleans table with a towel, then a side plate on the table with the same towel and replaces cutlery on top ! 3. Overwhelmingly undesirable smell in the room. Which encouraged me to stay outside as much as possible. 4. There was only one hand towel which looked used, when requesting for more hand towels, just got one more. All in all compares very unfavorably to the amenities in any 5-star or 4-star property I have stayed in the past.
Séjour de 1 nuit en janvier 2024
Pankaj Katyal a répondu le 15 janv. 2024
Dear Mr. Kumar,Thank you for taking the time to provide your feedback. We sincerely apologize for the challenges you encountered during your recent stay. Your observations are crucial in helping us enhance our services. We deeply regret the presence of mold in the shower curtains, the concerns with dining staff practices, the unpleasant smell in your room, and the issue with hand towels. Rest assured, we are taking immediate actions to rectify these issues and prevent them from recurring.We value your candidness, and we hope you might consider giving us another opportunity to provide you with a more enjoyable experience in the future.

10/10 – Excellent

ramakrishnan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quite central and convenient.
Séjour de 3 nuits en novembre 2023
Pankaj Katyal a répondu le 5 janv. 2024
Dear Ramakrishnan,Thank you for your feedback.Look forward to see you soon.

6/10 – Acceptable

venkata

Voyage en famille
Points forts : Service et personnel
Very average for the price. Room quality was average, very limited dinner options with below average taste & quality. Only savior was the breakfast which had lot of options & had good taste.
Séjour de 1 nuit en novembre 2023
Deeparaj Samuel a répondu le 22 nov. 2023
Dear Mr. Venkata,Thank you for sharing your experience with us. We appreciate your feedback on the room quality and dinner options. We're delighted to hear that our breakfast met your expectations. We'll strive to improve in areas where we fell short to ensure a better experience in the future.

10/10 – Excellent

Baktha, Princeton

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en novembre 2023
Pankaj Katyal a répondu le 5 janv. 2024
Dear Baktha,Thank you for your feedback.Look forward to see you soon.

10/10 – Excellent

Nikita

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was courteous and room was clean
Séjour de 2 nuits en novembre 2023
Pankaj Katyal a répondu le 22 nov. 2023
Dear Ms. Nikita,Thank you for your positive feedback! We're glad to hear that our staff's courtesy and the cleanliness of your room met your expectations. We hope to welcome you back for another enjoyable stay!

10/10 – Excellent

Sathinathan

Séjour de 2 nuits en octobre 2023
Pankaj Katyal a répondu le 31 oct. 2023
Dear Mr.Sathinathan,Thank you and look forward to see you again.

10/10 – Excellent

Len

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very helpful and friendly staff
Séjour de 2 nuits en octobre 2023
Pankaj Katyal a répondu le 14 oct. 2023
Dear Wotif,Thank you for your kind words! We're delighted to hear that you found our staff helpful and friendly. It's our pleasure to assist you, and we hope to continue providing great service during your future visits.

10/10 – Excellent

Wierakathipillai, East York

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good staff support
Séjour de 1 nuit en septembre 2023
Deeparaj Samuel a répondu le 3 oct. 2023
Dear Mr.Wierakathipillai,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. We always strive to provide excellent service, and your feedback is greatly appreciated. We hope to welcome you back soon!

8/10 – Bien

Surajie

Points forts : Propreté, service et personnel et commodités.
Séjour de 2 nuits en septembre 2023
Pankaj Katyal a répondu le 9 oct. 2023
Dear Surajie,Thank you for your 4/5 rating! We're delighted to see that you had a positive experience during your recent visit. We always aim to provide the best service possible, and your feedback is greatly appreciated. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to let us know. We look forward to serving you again in the future!

10/10 – Excellent

Ravi

Séjour de 1 nuit en août 2023
Pankaj Katyal a répondu le 24 août 2023
Dear Mr.RaviService from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 – Excellent

Ravi

Séjour de 1 nuit en août 2023
Pankaj Katyal a répondu le 24 août 2023
Dear Mr.RaviService from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. I will also pass your kind words of praise to our colleague xxxxWe look forward to the pleasure of your continued visits and assure you of our best services at all times.

10/10 – Excellent

vaidehi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable and luxurious stay in a great location
Amazing stay! Awesome breakfast buffet. Updated room is beautiful. Comfortable bed. By removing the office desk, they opened up a lot of space in the room. Bathroom needs magnifying make-up mirror
Séjour de 5 nuits en juillet 2023
Pankaj Katyal a répondu le 14 août 2023
Dear Ms.VaidehiService from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best services at all times.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Some rooms are dated
The room was dated. Toilet sprayer was leaking. the room I had the previous stay was better
Séjour de 2 nuits en juillet 2023
Pankaj Katyal a répondu le 31 juill. 2023
Dear GuestService from the Heart!Thank you for taking the time to share your feedback with us. I sincerely apologize that some of our services did not meet your expectations. I shared your comments with our Operations team, so they can address these issues immediately.I hope to welcome you back to The Accord Metropolitan, Chennai soon so that we can offer you a more befitting experience.

8/10 – Bien

vaidehi

Séjour de 5 nuits en juillet 2023
Deeparaj Samuel a répondu le 18 juill. 2023
Dear Ms.Vaidehi Service from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

8/10 – Bien

sinthuja

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Currently there is construction work going on .
Séjour de 2 nuits en juillet 2023
Deeparaj Samuel a répondu le 12 juill. 2023
Dear Ms.Sinthuja,Thank you for your feedback. We look forward to welcoming you back at the Accord Hotels & Resorts.

10/10 – Excellent

Subash Chandran, New Westminster

Séjour de 2 nuits en juillet 2023
Pankaj Katyal a répondu le 31 juill. 2023
Dear GuestService from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

4/10 – Médiocre

Anand Kumar

Séjour de 1 nuit en juin 2023
Pankaj Katyal a répondu le 31 juill. 2023
Dear Mr.Anand Kumar,Service from the Heart!Thank you for taking the time to share your feedback with us. I sincerely apologize that some of our services did not meet your expectations. We shared your comments with our Operations team, so they can address these issues immediately.We hope to welcome you back to The Accord Metropolitan, Chennai soon so we can offer you a more befitting experience.

8/10 – Bien

Tamil, Mason

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juin 2023
Deeparaj Samuel a répondu le 18 juill. 2023
Dear Mr.Tamil,Service from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. I will also pass your kind words of praise to our colleagues.We look forward to the pleasure of your continued visits and assure you of our best services at all times.

10/10 – Excellent

Jokanantham

Séjour de 2 nuits en juin 2023
Deeparaj Samuel a répondu le 18 juin 2023
Dear Mr.Jokanantham Service from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best services at all times.

6/10 – Acceptable

Sathinathan

Séjour de 1 nuit en avril 2023
Deeparaj Samuel a répondu le 10 avr. 2023
Dear Mr.Sathinathan,Thank you for the feedback, we look forward to welcome you back at the accord hotels & resorts.

8/10 – Bien

Ramanathan

Séjour de 3 nuits en février 2023
Deeparaj Samuel a répondu le 20 févr. 2023
Dear Mr.RamanathanService from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. I will also pass your kind words of praise to our colleague xxxxWe look forward to the pleasure of your continued visits and assure you of our best services at all times.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2023
Deeparaj Samuel a répondu le 10 févr. 2023
Dear GuestService from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 – Excellent

Anandarajah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent staff and services. Very nice food.
Séjour de 1 nuit en janvier 2023
Deeparaj Samuel a répondu le 2 févr. 2023
Dear Mr. AnandarajahService from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 – Excellent

Arjun

Séjour de 1 nuit en janvier 2023
Pankaj Katyal a répondu le 22 nov. 2023
Dear Mr. Arjun,Thank you for the top rating! We're thrilled you had such a fantastic experience. We can't wait to host you again soon!

10/10 – Excellent

Naina Abdul

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service. Enjoyed the tasty fresh food. Nice staff. Friendly environment.
Séjour de 1 nuit en janvier 2023
Deeparaj Samuel a répondu le 23 janv. 2023
Dear Mr. Naina Abdul,Thank you for staying with us recently at Accord Metropolitan, Chennai and taking the time for your valued feedback. My team and I are so happy to read that you have enjoyed your stay with us, my colleagues are the heart and soul of the hotel. They all will be recognized for their efforts as will the rest of the team. We look forward to welcoming you back very soon.

8/10 – Bien

Vidyashankar

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed here for 3 nights. Staff was very friendly, and accommodated my last minute travel needs to go around the city. The breakfast spread was pretty good. I would probably say that my only disappointment is for a hotel like this, the bar should be 24x7. That would be a good improvement I would like to see if I am to come back again. Overall, a pleasant experience with my family.
Deeparaj Samuel a répondu le 4 janv. 2023
Dear Mr.Vidyashankar Service from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

8/10 – Bien

Sivaraman

Séjour de 3 nuits en décembre 2022
Deeparaj Samuel a répondu le 14 déc. 2022
Dear Sivaraman Service from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 – Excellent

Ramana, Blue Bell

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent value for the amenities, location, friendly service. Great staff.
Séjour de 2 nuits en décembre 2022
Deeparaj Samuel a répondu le 14 déc. 2022
Dear Ramana Service from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.Best Regards,Team Accord Hotels & Resorts

6/10 – Acceptable

sarath

2/10 – Terrible

Kasthuri

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing
Séjour de 6 nuits en octobre 2022
Deeparaj Samuel a répondu le 12 oct. 2022
Dear Ms.Kasthuri Service from the Heart!Thank you for sharing your feedback. I am sorry to hear that you were disappointed during your stay and we apologies that your experience did not meet your expectations. We request you to share us more details on your feedback, so that we will take it up with the team members and I hope you will give us another opportunity to restore your confidence in the hotel. I hope to welcome you back to The Accord Metropolitan, Chennai in the near future so that we can offer you a more befitting experience.

10/10 – Excellent

SIVAKUMAR

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient location for shopping.
Séjour de 1 nuit en septembre 2022
Deeparaj Samuel a répondu le 12 oct. 2022
Dear Mr.Sivakumar,Service from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 – Excellent

SIVAKUMAR

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice convenient location for shopping.
Séjour de 5 nuits en septembre 2022
Deeparaj Samuel a répondu le 1 oct. 2022
Dear Mr.Sivakumar,Service from the heart!Thank you for your feedback and we appreciate it.We look forward to welcome you on your future visits at The Accord Metropolitan.

2/10 – Terrible

Balakumaran

Séjour de 1 nuit en septembre 2022

6/10 – Acceptable

Rahuraj

Voyage en groupe
Points forts : Service et personnel
Hotel needs a bit of renovation and washroom could have had walk in shower rather than a tub! But staff are awesome and location is excellent too. Also restaurant is fantastic and offer greater choices too.. service is excellent too!
Séjour de 1 nuit en juillet 2022
Deeparaj Samuel a répondu le 13 juill. 2022
Dear Mr.Rahuraj Service from the Heart! Thank you for taking the time to review our Hotel. We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs. With regards to your mention about our product, we are already started our refurbishment of our rooms. Very soon we will have our renovated rooms for your future visit to Chennai. We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 – Excellent

ravikumar

Séjour de 1 nuit en juin 2022
Deeparaj Samuel a répondu le 17 juin 2022
Dear Mr.Ravikumar, Greetings! Thank you for you time to review us. Look forward to welcome you back at the Accord Hotel & Resorts.

10/10 – Excellent

Tashwin

Séjour de 1 nuit en juin 2022

8/10 – Bien

N P V

Séjour de 1 nuit en juin 2022
Deeparaj a répondu le 12 juin 2022
Dear N P V, Service from the Heart! Thank you for taking the time to review our Hotel. We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

6/10 – Acceptable

Perumal

Voyage en famille
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
AC was not great. Fridge did not work. Shower pressure was too high. Water leaking from shower to toilet area.
Séjour de 2 nuits en mai 2022
Deeparaj a répondu le 12 juin 2022
Dear Mr.Perumal, Thank you for taking your valuable time to give us this feedback. Our sincere apologies for all inconveniences caused during your stay. I have shared your comments to our operation team to action all these points. Best Regards,