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Holiday Inn Express & Suites Charlotte-Concord-I-85, an IHG Hotel – Avis

2.5 out of 5
Holiday Inn Express & Suites Charlotte-Concord-I-85, an IHG Hotel
7772 Gateway Lane NW, Concord, NC

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 437 avis sur 757." "
Note de 8 – Bien, d’après 211 avis sur 757." "
Note de 6 – Acceptable, d’après 60 avis sur 757." "
Note de 4 – Médiocre, d’après 29 avis sur 757." "
Note de 2 – Terrible, d’après 20 avis sur 757." "

9,0/10

Propreté

9,0/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Octavio

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Octavio a répondu le 20 mai 2024
OctavioThank you for choosing our hotel for your recent stay. We appreciate your business and are happy that you enjoyed your stay. We hope to see you again soon.

10/10 – Excellent

GF

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room has updated and modern furnishings. Good selection of items for breakfast but not the best I've seen. Very convenient location.
Séjour de 1 nuit en mai 2024
asdf a répondu le 14 mai 2024
GF,,Thank you for choosing our hotel for your recent stay. Ww are looking forward to your next visit.

8/10 – Bien

Jeremy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check the tags
Séjour de 4 nuits en avril 2024
jer a répondu le 1 mai 2024
JeremyThank you for choosing our hotel for your recent stay. We are pleased that you were able to score us a 4/5. WE look forward to seeing you again in the near future so that you can score us a 5/5.

10/10 – Excellent

Monica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice stay
Séjour de 1 nuit en avril 2024
Monica a répondu le 21 avr. 2024
MonicaThank you for choosing us for your stay in the area. Thank you for the score of 5 out of 5. We hope to see you again soon.

8/10 – Bien

Teaka

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Wish they had a peloton in gym. Also wish that when in the room it wasn’t so obvious to hear all the traffic in hall
Séjour de 3 nuits en mars 2024
teaka a répondu le 16 mars 2024
Thank you for choosing our hotel for your recent stay in the Concord area. We thank you for your feedback and hope to host you again in the near future.

10/10 – Excellent

Larry

Voyage en famille
Points forts : Propreté, commodités
Always friendly
Séjour de 3 nuits en mars 2024
Larry a répondu le 16 mars 2024
Thank you for your feedback on your recent stay with us. We hop to see you again soon.

10/10 – Excellent

Julia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
julia a répondu le 20 févr. 2024
Julia.Thank you for choosing our hotel for your stay in the Charlotte-Concord area. I am pleased that you enjoyed your stay. We are looking forward to seeing you again soon.

2/10 – Terrible

Jeremiah

Séjour de 2 nuits en février 2024
Jeremiah a répondu le 25 mars 2024
Jeremiah Thank you for choosing our hotel for your stay in Concord. I apologize for the inconvenience you may have incurred during your stay. I hope that you give us another chance to serve you .

2/10 – Terrible

Josh

Séjour de 6 nuits en janvier 2024
josh a répondu le 5 févr. 2024
JoshThank you for choosing our hotel for your stay in the Charlotte-Concord area. I apologize that you were not able to give us a 5 out of 5 rating. I would like to speak with you about your stay. If you do not mind, please call the hotel to discuss further.

10/10 – Excellent

Octavio

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and clean rooms, professional and friendly staff and one plus: Victoria is bilingual Spanish and English. Thank you! Gracias!
Séjour de 1 nuit en février 2024
oct a répondu le 5 févr. 2024
OctavioThank you for choosing our location for your stay. We are happy that your stay was a 5 out of 5. We are looking forward to seeing you again soon.

10/10 – Excellent

Erlyta

Points forts : Propreté
Séjour de 1 nuit en janvier 2024
erlyta a répondu le 1 févr. 2024
ErlytaThank you for choosing our hotel for your stay in the Charlotte-Concord are. We are pleased that you were able to score us a 5 out of 5. We are hoping to host you again in the near future.

6/10 – Acceptable

Rodolfo

Voyage en famille
Points faibles : Service et personnel
Disappointed
Little disappointed because it was a Holiday Inn Express. The receptionist was more concerned about her phone that helping the customer or greeting.
Séjour de 3 nuits en janvier 2024
Rodolfo a répondu le 21 janv. 2024
I thank you for booking your reservation with us in Concord NC. I apologize that your interaction with the front desk associate was not what you expected. I will pass this information along to that department. Again, I apologize and hope that you will give us another chance to wow you in the near future.

8/10 – Bien

Keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Keith a répondu le 1 févr. 2024
KeithThank you for choosing our hotel for your stay in the Charlotte-Concord area. We thank you for your score of 4 out of 5. I hope to host you again soon so that you can score us a 5 out of 5

10/10 – Excellent

Scott

Voyage en famille
Séjour de 2 nuits en janvier 2024
sc a répondu le 15 janv. 2024
ScottThank you for choosing our hotel for your stay in Concord, NC. WE appreciate your business and hope to see you again soon.

10/10 – Excellent

Attelia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was close to many shops and places to eat. The hotel was great and the staff were so friendly and helpful.
Séjour de 1 nuit en décembre 2023
att a répondu le 30 déc. 2023
AtteliaThank you for choosing our hotel for your Concord visit. We are pleased that you enjoyed your stay and were able to give us a 5 out of 5 score. we hope to see you again in the near future.

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
1 Night
Nice Stay! Walking distance to restaurants which is nice after driving all day.
Séjour de 1 nuit en décembre 2023
jhn a répondu le 26 déc. 2023
JohnThank you for choosing our hotel for your stay. We are pleased that your stay was a 10 out of 10. We are looking forward to seeing you again in the near future.

10/10 – Excellent

lucas

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was extremely clean and the free breakfast was the best ive had at any hotel in a long time. The staff was also patient , along with the beds extremely comfortable.
Séjour de 1 nuit en décembre 2023
lu a répondu le 21 déc. 2023
LucasThank you for choosing our hotel in the Concord area. We take pride in our hotel and a very happy that your stay was a 5 out of 5. Hoping to host you again in the very near future.

8/10 – Bien

Thomas

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Séjour de 1 nuit en décembre 2023
th a répondu le 20 déc. 2023
ThomasThank you for taking the time to tell us about your experience at Holiday Inn Express CHARLOTTE-CONCORD-I-85.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Excellent

Larry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly
Séjour de 1 nuit en décembre 2023
larry a répondu le 12 déc. 2023
LarryThank you for choosing our hotel for your stay in the Charlotte/Concord area. We are pleased that your stay was a 5 out of 5. We are looking forward to hosting you again in the near future.

10/10 – Excellent

Shelia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had no complaints! This was a awesome hotel.
Séjour de 1 nuit en décembre 2023
shelia a répondu le 12 déc. 2023
SheliaWe are very pleased that your stay was a 5 out of 5. We hope to host you again in the near future.

10/10 – Excellent

Shelia

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023
shel a répondu le 5 déc. 2023
SheliaThank you for letting us host you while in the Concord, NC area. We are pleased that your stay was a 5 out of 8. We hope to host you again in the near future.

10/10 – Excellent

Thomas

Séjour de 1 nuit en novembre 2023
th a répondu le 20 déc. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHARLOTTE-CONCORD-I-85.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Bien

donna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the location and easy access to eating and shopping establishments. I like the soap and shampoo dispensers in the shower. My room way clean and comfortable.
Séjour de 3 nuits en novembre 2023
don a répondu le 5 déc. 2023
Thank you for choosing out hotel for your recent stay on the Concord are. We hope to host you again in the very near future when you are in the Concord area.

6/10 – Acceptable

Effrem

Voyage en famille
Points faibles : État et installations de l’hébergement
Location was good, property needs upgraded and bathtub leaked when showering water was all over the floor. Need better shower curtains and liners
Séjour de 2 nuits en novembre 2023
Eff a répondu le 5 déc. 2023
Thank you for letting us know how your hotel experience was with us. I apologize that you had these issues. These are out of the ordinary and can only that you will give us a chance to wow you on your next visit to the area.

10/10 – Excellent

Carol

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
large room was very special~!
Séjour de 1 nuit en novembre 2023
ca a répondu le 14 nov. 2023
thank you for choosing our hotel for your recent stay in the Concord NC area. We look forward to hosting you again in the near future.

4/10 – Médiocre

Valerie

Points forts : Propreté
Shower water got on the floor, breakfast was horrible and didn't have any breakfast the next day, and expensive cost with little amenities.
Séjour de 2 nuits en novembre 2023
Varerie a répondu le 6 nov. 2023
ValerieI apologize that your stay was not a 10 out of 10. I understand you frustration with the shower water getting on the floor (shower curtain issue). Your breakfast was horrible. We try our best to make sure everything is great guest stays. We usually have at least 15 items, hot/cold, out for breakfast.

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice place to stay
Checked in late. Very friendly staff.
Séjour de 1 nuit en octobre 2023
ro a répondu le 31 oct. 2023
RobertThank you for choosing our hotel for your stay in the Charlotte-Concord area. We appreciate that you were able to give us a 10 out of 10. We look forward to hsting you in the near future.

10/10 – Excellent

Russell

Voyage d’affaires
Points forts : Propreté, service et personnel
Nice property, clean and safe. Slightly dated but wouldn’t hesitate to stay here again.
Séjour de 1 nuit en octobre 2023
russell a répondu le 31 oct. 2023
RussellThank you for giving us a 5 out of 5 for your recent stay. We are glad to get feedback like yours. We are looking forward to hosting you again in the near future.

6/10 – Acceptable

Tanner

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en octobre 2023
tanner a répondu le 24 oct. 2023
TannerThank you for choosing our hotel for your stay in the Concord, NC area. I apologize that you were not able to give us a 5/5. WE are looking forward to hosting you again in the near future. We want to make sure your nest stay is a 5/5.

10/10 – Excellent

Ron

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
ron a répondu le 11 oct. 2023
ronThank you for choosing our hotel for your stay in the Concord area. We Are pleased that you were able to give us a 10 out of 10 rating. WE are looking forward to hosting you again in the near future

10/10 – Excellent

Taylor

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very friendly and willing to assist with all your stay needs. Celebrated my birthday in town with a concert and the conveniency of this property’s location was amazing!
Séjour de 2 nuits en septembre 2023
Taylor a répondu le 11 oct. 2023
TaylorThank you for giving us a 5 out of a 5 rating. We hope you give us another chance to wow you again.

10/10 – Excellent

Lillian k

Séjour de 1 nuit en octobre 2023
lillian a répondu le 24 oct. 2023
LillianThank you for choosing our hotel for your stay in the Concord, NC area. We are so pleased that you enjoyed your stay and was able to score us a 5/5. Looking forward to hosting you again in the near future.

10/10 – Excellent

Georgia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I enjoyed my stay will come back again
Séjour de 1 nuit en septembre 2023
georgia a répondu le 3 oct. 2023
GeorgiaThank you for choosing our location for your stay in the Concord NC area. We are so please that your stay was a 5 out of 5. We hope to host you again in the near future.

4/10 – Médiocre

Kiara

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel has a dirty smell. Was first given a room in the first floor that smelled and had bugs in the bathroom. Was moved to another room in the second floor that was much better but could still use a deep clean. Overall,would not stay here again
Séjour de 1 nuit en septembre 2023
l;jk'fsd a répondu le 29 sept. 2023
KiaraThank you for bringing this to my attention. I will check with our housekeeping department to ensure that this does not again. I hope that you give us a chance to give us a 5 out of 5 score.

6/10 – Acceptable

Ronna

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient to shopping, race track and PNC Pavilion.
Séjour de 1 nuit en septembre 2023
r a répondu le 27 sept. 2023
Ronna,Thank you for choosing our hotel for your stay in the Concord area. We use feedback as a learning tool. Hoping to host you again in the near future

8/10 – Bien

Lisa

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
The lobby was a bit dated. There was a lack of attention to detail in the bathroom. Faucet was very loose and under sink ares had water stains on the wall. Poor quality tile work in the bathroom. The ice maker on the 2nd floor was out of order for my 2 night stay. Breakfast was nicely displayed and with good choices. However the juice machine was not working and they said it was down for a while. This left only coffee and milk to drink. No water available but was told I could go to the fitness room for some. It would have been good to have a few juices in bottles for guest.
Séjour de 2 nuits en septembre 2023
lisa a répondu le 22 sept. 2023
Lisa,I apologize that your stay was not up to standards. We are having a few issues with venders at this time. Our hotel did get a full renovation in 2019. WE hope that you will give us a chance to wow you on your next visit to the area.

10/10 – Excellent

Cassandra

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bocce room & comfortable bed.
Séjour de 1 nuit en septembre 2023
cas a répondu le 31 oct. 2023
CassandraThanks you for choosing our hotel for your recent stay in the Concord area. We use this information to help us in our everyday functions. Hope to host you again in the near future.

8/10 – Bien

Stacy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay. We would stay here again if we were in town.
Séjour de 2 nuits en septembre 2023
asd a répondu le 28 sept. 2023
StaceyThank you for choosing us for your stay in the Concord are. We are looking forward to your next visit.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
a a répondu le 13 sept. 2023
AnonymousThank your for letting us host you during your visit to Concord. We hope to host you again in the near future. T

10/10 – Excellent

Patricia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect Concert Overnight
Lovely hotel, gracious staff and good Dove care products available in room. Everything was clean and the bed was so comfortable, pillows included. The gym was a well equipped bonus, and the included breakfast was nice with an extremely clean dining area.
Séjour de 1 nuit en septembre 2023
pat a répondu le 8 sept. 2023
PatriciaThank you for choosing our hotel for your stay in Concord. We are happy that you were able to give us a 10 out of 10. We hope that we can wow you again in the near future.

10/10 – Excellent

Jose

Séjour de 1 nuit en août 2023
df a répondu le 28 sept. 2023
JoseWe are happy that you were able to give us a 5 out of 5 score for your visit to the Concord area. Looking forward to you next stay.

10/10 – Excellent

Ronwyn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were amazing! Very professional! My family and I love it!
Séjour de 1 nuit en août 2023
ron a répondu le 23 août 2023
Ronwyn,Thank you for choosing our hotel for your stay in the Concord area. We are pleased that your stay was a 5 out of 5. Hope to host you again in the near future.

8/10 – Bien

Terry

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023
t a répondu le 13 sept. 2023
Terry,Thank you for letting us host you on your visit to the area. It would be our pleasure to host you again when you stay in the area again.

10/10 – Excellent

Lindy

Séjour de 1 nuit en août 2023
l a répondu le 13 sept. 2023
Lindy,Thank you for choosing our location for your stay in the Concord area. We hope to host you again in the near future,

10/10 – Excellent

Rosalind

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was quick and the staff wwas friendly The entire facility was very clean exceptionally
Séjour de 2 nuits en août 2023
Ros a répondu le 20 août 2023
RosalindThank you for choosing our hotel for your recent stay in the Concord area. We are please that your stay was a 5 out of 5. We hope to see you again in the near future. Safe travels

10/10 – Excellent

Lisa J.

Séjour de 1 nuit en août 2023
Lisa a répondu le 13 sept. 2023
LisaThank you for letting us host you on your visit to Concord. We area hoping to host you again in the near future.

2/10 – Terrible

Jason

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
jason a répondu le 20 août 2023
JasonWe are pleased that you chose our hotel for your stay. I apologize that you stay was not a 10 out of 0. If you dont mind sending me the reason that you were only able to give us a 2. Thank you and we hope that you give us another chance to wow you.

6/10 – Acceptable

Wendell

Points forts : Service et personnel
Points faibles : Propreté
Getaway
Room needs some upgrades. The blinds were out of the track. The shower head was loose. The toilet hadn't been cleaned and the room had a damp smell.
Séjour de 1 nuit en août 2023
wen a répondu le 15 août 2023
WendellThank you for choosing our hotel for your stay in the Concord area. I apologize that you had issues with the blackout shades and the bathroom. We have had our maintenance man fix these. WE hope to host you again on your next visit to the area.

10/10 – Excellent

Cathleen, Fredericksburg

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very cool location. I felt very safe, and loved being able to walk to grab something to eat after a long day of driving.
Séjour de 1 nuit en août 2023
Cath a répondu le 20 août 2023
CathleenI thank you for choosing our hotel for your stay in the Concord area. 5 out 5 is great. We hope to be able to host you again in the near future. Safe travels

10/10 – Excellent

Regina

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Re a répondu le 20 août 2023
ReginaThank you for choosing our hotel for your recent stay in the Concord area. We are pleased that you were able to give us a 10 out of 10. We hope to host you again in the near future. Safe travels