Auberges à Charlevoix

« When I booked this hotel it was an AmericInn, however when I arrived it was changed to a Quality Inn with no prior indication. I did receive calls from Windham but they never left a message to identify the change prior to my check in. The building did not have any address on it to help identify it as the hotel we needed to be at. Otherwise, it was a very clean hotel. The staff did their best with what appeared to be a new system. The breakfast was very nice and had several options. I would go...

« The room was absolutely disgusting- sheets/ bed skirts were stained and dirty. There was a hair tie still within the sheets (so guessing bedding didn’t get changed) and when we asked to switch rooms, the owner/manager asked why we were “checking the mattress”. Also they had the door to outside taped up so it wouldn’t latch, allowing anyone access to the building. Save yourself the trouble and book elsewhere! »

« This place cares. They don’t serve powdered eggs. They crack the eggs themselves. They take pride. It is family owned and operated!!! It’s like your mom is the host »

« Amber est très sympathique et aux petits soins. Petits déjeuners maison extra. »

« The hotel website as well as Expedia website said the hotel had “indoor pool and hot tub.” The pool and hot tub were full of water but closed for guests to use. The room pictures showed an arm chair in the room selected. There was no chair. The breakfast was poorly stocked and presented. We were kept awake much of the night by a guest in another room who was yelling. We called the desk and they said they would check it out. The staff was aware of the problem but did not do anything about it....

« Bathroom sink water wouldn’t get hot. »

« Great location, close to water, shopping and restaurants. Comfortable beds. Delicious breakfast! »

« Great walk to the downtown. Gorgeous houses along the way. Older B ans B with a few scratches. But the lady in charge was an A+. »