[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mision Express Celaya Hotel in Celaya with area shuttle service and a 24-hour front desk ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/b4058b1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/cc48b4fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/1e0207f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/61630b86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/55dffb89.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Misión Express in Celaya offers practical amenities for a smooth stay. The business center keeps travelers productive, and WiFi ensures connectivity. After work, enjoy dining at the restaurant and bar. Dry cleaning services and express check-out add extra convenience. 5.4 ## Popular amenities - Bar - Room service - 24/7 front desk - Air conditioning - Pet-friendly - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2774410&PinnedHotelID=2774410&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/24ae26cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Preferencial) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Coffee/tea maker Free bottled water Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### Junior Suite, 1 King Bed ### Highlights Air conditioning LED TV Private bathroom Hair dryer Coffee/tea maker Free bottled water Cable channels Daily housekeeping - Sleeps 2 - 1 King Bed ![Bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/1af50031.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Coffee/tea maker Free bottled water Cable channels Daily housekeeping - Sleeps 2 - 1 King Bed ### Room, 1 King Bed (Preferencial) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Coffee/tea maker Free bottled water Cable channels Daily housekeeping - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774410/24ae26cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Coffee/tea maker Free bottled water Cable channels In-room safe - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17470000/17464300/17464227/w4000h2662x0y0-ee2bebd4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Celaya Galerias Celaya - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 345 reviews CA $64 CA $76 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Celaya-Hotels-City-Express-Celaya-Galerias.h17464227.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=9615&destination=Celaya&destType=MARKET&latLong=20.521252,-100.812607&searchId=d87701c9-1586-45ed-8b3f-bf67f0c23be1&top_cur=CAD) Ad ![Free daily self-serve breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90310000/90308600/90308547/3db8c20d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel México Plaza Celaya Celaya - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 150 reviews CA $59 CA $70 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Celaya-Hotels-Hotel-Mexico-Plaza-Celaya.h90308547.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=9615&destination=Celaya&destType=MARKET&latLong=20.521252,-100.812607&searchId=d87701c9-1586-45ed-8b3f-bf67f0c23be1&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/10000000/9100000/9093600/9093593/c1deaef0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Celaya by IHG Celaya - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 698 reviews CA $77 CA $92 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Celaya-Hotels-Holiday-Inn-Express-Suites-Celaya.h9093593.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=9615&destination=Celaya&destType=MARKET&latLong=20.521252,-100.812607&searchId=d87701c9-1586-45ed-8b3f-bf67f0c23be1&top_cur=CAD) Ad ![Suite Larga Estancia](https://images.trvl-media.com/lodging/16000000/15970000/15961300/15961244/25fbf6b5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Real Inn Celaya Celaya - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 416 reviews CA $74 CA $88 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Celaya-Hotels-Real-Inn-Celaya.h15961244.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=9615&destination=Celaya&destType=MARKET&latLong=20.521252,-100.812607&searchId=d87701c9-1586-45ed-8b3f-bf67f0c23be1&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41270000/41264700/41264669/d9f5dadc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Celaya Galerías Celaya - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 196 reviews CA $73 CA $89 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Celaya-Hotels-Fiesta-Inn-Celaya-Galerias.h41264669.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=9615&destination=Celaya&destType=MARKET&latLong=20.521252,-100.812607&searchId=d87701c9-1586-45ed-8b3f-bf67f0c23be1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCelaya-Hotels-Mision-Express-Celaya.h2774410.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCelaya-Hotels-Mision-Express-Celaya.h2774410.Hotel-Information) ## About the area Celaya is home to Mision Express Celaya. Plaza Parque Celaya and La Punta Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Xochipilli Park and Celaya Main Garden. Looking to enjoy an event or a game while in town? See what's happening at Tresguerras Auditorium or Miguel Aleman Valdes Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with skydiving. [Visit our Celaya travel guide](https://www.expedia.ca/Celaya.dx9615) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.51672%2C-100.89588&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4EhBW1D81gN1v3r_morvsr-xd74=) Carretera Celaya Villagran km 5.8, Celaya, GUA, 38110 ### What's nearby - Plaza Parque Celaya - 8 min drive - 9.5 km - Tresguerras Auditorium - 8 min drive - 9.1 km - Miguel Aleman Valdes Stadium - 9 min drive - 9.5 km - Celaya Main Garden - 9 min drive - 10.2 km - Galerias Celaya Mall - 14 min drive - 15.1 km ### Getting around - Bajío Intl. Airport (BJX) - 76 min drive ### Restaurants - ‪Tolossa Catering - ‬5 min drive - ‪Emilio's La Cantera - ‬7 min drive - ‪Shell - ‬6 min drive - ‪Mariscos Dany - ‬6 min drive - ‪Takinis - ‬5 min drive ## About this property ### Mision Express Celaya Property highlights Take advantage of an airport shuttle, dry cleaning/laundry services, and a bar at Mision Express Celaya. Get out on the links at this hotel and enjoy amenities such as a driving range. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and babysitting. You'll also enjoy perks such as: - Free self parking - A free area shuttle, express check-out, and express check-in - Babysitting (surcharge), a front-desk safe, and a porter/bellhop Room features All guestrooms at Mision Express Celaya boast comforts such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bathtubs and showers - LED TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/18000000/17860000/17858500/17858469/a14a4d3b_edited_b4d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Celaya Mexico Celaya - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 221 reviews CA $72 CA $86 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=17858469&PinnedHotelID=17858469&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch TV with cable channels](https://images.trvl-media.com/lodging/84000000/83510000/83506700/83506658/796f4a00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel el Cóndor Cortazar - Parking included - Free WiFi - Breakfast available - Housekeeping 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=83506658&PinnedHotelID=83506658&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9100000/9093600/9093593/c1deaef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Celaya by IHG Celaya - 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Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=14743997&PinnedHotelID=14743997&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/10000000/9460000/9457100/9457045/70af7d9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Inn Galerias Celaya - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 680 reviews CA $73 CA $88 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9457045&PinnedHotelID=9457045&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free area shuttle - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Things to do - Golf driving range ### Family friendly - Babysitting (surcharge) - Free area shuttle - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Conference space ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Room service ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per day Welcoming dogs only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 600 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### Property is also known as Express Mision Celaya Hotel Express Mision Hotel Express Mision Celaya Mision Express Celaya Hotel Mision Express Misión Express Celaya Hotel Mision Express Celaya Mision Express Celaya Celaya Hotel Misión Express Celaya Hotel Hotel Misión Express Celaya Celaya Hotel Misión Express Celaya Hotel Celaya ## Frequently asked questions ### Is Mision Express Celaya pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per day. ### How much is parking at Mision Express Celaya? > Self parking is free at this property. ### What time is check-in at Mision Express Celaya? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Mision Express Celaya? > Check-out is at noon. ### Does Mision Express Celaya provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Mision Express Celaya located? > Situated in Celaya, this golf hotel is within 6 mi (10 km) of Xochipilli Park, Tresguerras Auditorium, and Plaza Parque Celaya. Celaya Main Garden and Av Tecnológico are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mision Express Celaya Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 16 6 - Okay 15 4 - Poor 22 2 - Terrible 31 ### 6.2/10 Cleanliness ### 6.2/10 Staff & service ### 4.8/10 Amenities ### 5.0/10 Property conditions & facilities ### 5.4/10 Eco-friendliness ### 10/10 Excellent #### Imelda May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente lugar ##### Imelda Stayed 2 nights in May 2025 ### 2/10 Terrible #### Jesus Feb 15, 2025 Disliked: Amenities, property conditions & facilities Falta mantenimiento los baños no funcionan y están muy sucios ##### Jesus Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Giovanni Neftali Jan 22, 2025 Liked: Staff & service, amenities Se nota el paso de los años del hotel. ##### Giovanni Neftali Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gabriela Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio y excelente atención! El desayuno muy rico! ##### Gabriela Stayed 1 night in Dec 2024 ### 8/10 Good #### Jazmin Oct 9, 2024 Liked: Cleanliness, staff & service, room comfort #### gracias la atención por parte del personal de recepción y restaurant excelente... pero en definitiva le falta remodelación al lugar ya que las instalaciones se ven muy descuidadas ##### Jazmin Stayed 1 night in Oct 2024 ### 6/10 Okay #### Maribel Oct 6, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No servía el aire acondicionado, había cucarachas y mosquitos, las toallas viejas y asperas. Bueno que tenía ventilador y varias almohadas. ##### Maribel Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Marisol Sep 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El peor hotel de Celaya, está sobre carretera alejado ya de la Ciudad sobre zona industrial, peligrosa, hotel feo, sucio, viejo, muebles viejos y rotos, el baño no sirve se salía el agua, alfombra sucia, colchón viejo y una sabana rota y mal oliente no me quede en ese hotel, solicité cancelación y reembolso EL CUAL NO ME HAN HECHO. ##### Marisol Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Javier Sep 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible, las fotos nada que ver con el hotel Las fotos nada que ver con el hotel, terrible experiencia parece una casa abandonada, de miedo, no estaba abierto el area de bar. ni gente habia. ya deberian cerrar y reportar las mentiras que enseñan de fotos ##### Javier Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Verified traveller Aug 3, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Deshonestos El minisplit no funcionaba y no me informaron hasta que llegué a la habitación, les comenté que era deshonesto de su parte no informar las condiciones en las que estaba la habitación antes de rentarla o cobrarla, solicité cancelar el servicio pero ya llevo casi un mes sin que me devuelvan mi dinero ##### Verified traveller Stayed 1 night in Jul 2024 ### 4/10 Poor #### Lilia Jul 20, 2024 Disliked: Staff & service, amenities, property conditions & facilities Le falta mucho, mucho mantenimiento parece abandonado y han pasado varios días y no me han enviado la factura. ##### Lilia Stayed 1 night in Jul 2024 ### 2/10 Terrible #### celso jose antonio May 27, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DEBERIAN CERRARLO QUITAR DE LA PÁGINA DE INTERNET ESTE HOTEL PUEDE QUE HAYA TENIDO MEJORES EPOCAS, PERO ACTUALMENTE ESTA EN RUINAS, NADA FUNCIONA NI EL AIRE ACONDICIONADO, EL RESTAURANTE SOLO TEMPRANO DESPUES CIERRAN, LA HABITACIÓN PROPIA DE UN HOTEL DE PASO, EL CHEK IN CUANDO LA HABITACIÓN AUN ESTABA SUCIA ##### celso jose antonio Stayed 1 night in May 2024 ### 4/10 Poor #### Carlos Enrique May 26, 2024 Disliked: Staff & service, amenities, property conditions & facilities No servía el aire acondicionado ##### Carlos Enrique Stayed 2 nights in May 2024 ### 2/10 Terrible #### Josué Roberto May 26, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities No nos hicieron la reservación ##### Josué Roberto Stayed 1 night in May 2024 ### 4/10 Poor #### RAMIRO May 23, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities No era lo que creía que era de la marca de hotel misión A lo mejor aquí en Celaya es una excepción en este hotel La habitación no cuentan con clima me prestaron un abanico de piso Le falta personal Para la atención al huésped El restaurante estába sucio La comida regular Cómo que no cuentan con presupuesto para los artículos de calidad En resumen no era lo que buscaba no en precio ni en cálidad en general ##### RAMIRO Stayed 1 night in May 2024 ### 2/10 Terrible #### Cesar Apr 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mala nunca contestan ##### Cesar Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Jorge Javier Apr 1, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FRAUDE FRAUDE FRAUDE No respetaron la reserva y nos querían mandar como opción a Irapuato tanto hoteles.com como el hotel de muy mala reputación MISION EXPRÉSS CELAYA que después vimos todas las pésimas valoraciones, realmente muy decepcionados porque no nos reembolsaron lo pagado. Entre ambas empresas se pasaron la responsabilidad y dejaron en un estado de limbo a un servidor junto con 2 familias más que tuvimos que reservar y pagar a precio de ese mismo día en otro hotel y solo tuvimos de respuesta del hotel pues es la única opción que podemos darles mandarlos a Irapuato es decir a 45 minutos y. Hoteles.com solo dijeron que el hotel no iba a regresar el dinero. Muy mala postura de tratar en estos tiempos al cliente cuando hay muchas opciones y lamentablemente por el servicio que anteriormente me había dado a través de la plataforma de hoteles.com uno continuaba eligiendo a la plataforma. Nunca había pasado esta situación de dejarnos sin alojamiento y sin rembolsarnos ##### Jorge Javier Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Gibran Mar 25, 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Úselo solo en caso de emergencias El hotel es viejo, tiene tina de hidromasaje, pero no sirve, la toalla estaba rota y vieja, la televisión solo tenía canales de televisión abierta. Hoy que pedir la plancha, no hay en la habitación Buen internet, pero el hotel ya está muy viejito, mejores opciones por el mismo precio ##### Gibran Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Eleazar Mar 10, 2024 ##### Eleazar Stayed 1 night in Mar 2024 ### 8/10 Good #### Juan Sep 28, 2023 Liked: Cleanliness, staff & service Disliked: Amenities Le falta mantenimiento, y mucho amor ##### Juan Stayed 1 night in Sep 2023 ### 6/10 Okay #### Jorge Arturo Sep 19, 2023 Liked: Cleanliness, staff & service Disliked: Amenities Pasa muy seguido el tren haciendo mucho ruido. Y es inaceptable que no había agua caliente. ##### Jorge Arturo Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Alex Aug 27, 2023 ##### Alex Stayed 1 night in Aug 2023 ### 8/10 Good #### ricardo Jun 30, 2023 Liked: Cleanliness, staff & service ##### ricardo Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Neri Jun 4, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities El hotel no opera actualmente, llegamos y estaba cerrado!!! Muy deteriorado y todo mal, no es posible que siga anunciado en la app ##### Neri Stayed 1 night in Jun 2023 ### 2/10 Terrible #### RAFAEL ALEJANDRO May 20, 2023 Disliked: Cleanliness en el lugar se aprecia que no hay mucho mantenimiento a sus instalaciones, en las habitaciones estan mas o menos decentes, y lo que si no me gustó fue la tardanza con las facturas ##### RAFAEL ALEJANDRO Stayed 2 nights in May 2023 ### 2/10 Terrible #### Sandra Paulina Mar 3, 2023 ##### Sandra Paulina Stayed 2 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - 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