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Jan's Hotel – Avis

2.5 out of 5
Jan's Hotel
52 Avenida Hicaco, Playa Asuncion, Caye Caulker

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 266 avis sur 348." "
Note de 8 – Bien, d’après 70 avis sur 348." "
Note de 6 – Acceptable, d’après 8 avis sur 348." "
Note de 4 – Médiocre, d’après 2 avis sur 348." "
Note de 2 – Terrible, d’après 2 avis sur 348." "

9,6/10

Propreté

9,6/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 – Bien

jean

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en décembre 2023
Sheena- Manager a répondu le 30 déc. 2023
Thank you for staying with us!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Très satisfaite en général de mon expérience. On a organisé mon transport depuis Belize city ce qui fut t’es apprécié. Ma chambre était nettoyée à tous les jours sans exception. Un peu cher, mais semble fidèle à ce qu’il y a sur l’île. Je recommande !
Séjour de 7 nuits en mars 2019
Manager a répondu le 15 avr. 2019
Thank you for your kind review.

4/10 – Médiocre

Anne

Points faibles : Service et personnel, confort de la chambre
Séjour de 2 nuits en mars 2018
Sheena a répondu le 20 mars 2018
Thanks for choosing Jan's Hotel as part of your stay on Caye Caulker

10/10 – Excellent

Erika, Montreal, Canada.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful hotel near everything
The staff were the nicest. They adjusted thenselves to all our needs. The room was really clean. Near the beach and the restaurants. Nice little beach and chairs in front of the hotel. I would definately go back and recommend it to friends and family.
Séjour de 3 nuits en octobre 2017
Sheena a répondu le 7 nov. 2017
Hi Erika, Many thanks for your kind review, it was a pleasure to host you and your friend. We are very happy you enjoyed your stay with us! From management and staff we await your return.

8/10 – Bien

Tracie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a clean and cheerful accommodation. No frills but beautiful and well maintained
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Emma Grace

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a great stay at Jan's Hotel. Our room was always very clean and the staff were very helpful in arranging transportation from the airport to Caye Caulker. We would definitely stay here again!
Séjour de 4 nuits en mai 2024

8/10 – Bien

Tyler

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Commodités
Great location
Séjour de 4 nuits en avril 2024
Sheena Hotel Manager a répondu le 9 mai 2024
Thank you for staying with us!

10/10 – Excellent

Chahe

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend Jan’s hotel. Courteous, helpful & accommodating staff. Such a wonderful location. Walkable to every section of Caye Caulker. No need for a golf cart. They even picked us up & dropped us off at the ferry dock. I would definitely stay there again.
Séjour de 7 nuits en avril 2024
Sheena Hotel Manager a répondu le 9 mai 2024
Thank you for the recommendation. We are glad you enjoyed your stay with us! We Hope to host you again in the future.

10/10 – Excellent

Vilma

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is very nice and well kept. Walkable to every where you want to go. The only downside is that the beach in front of the hotel not nice at all. But if you walk 5 minutes there are two beautiful beaches.
Séjour de 3 nuits en avril 2024
Sheena Hotel Manager a répondu le 9 mai 2024
Thank you for staying with us!

10/10 – Excellent

FRANCISCA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Sheena Hotel Manager a répondu le 9 mai 2024
Thank you for staying with us!

10/10 – Excellent

Alexander, Redmond

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just great all around, location is perfect, the staff are all great. It’s not resorty, felt like a family run hotel.
Séjour de 4 nuits en avril 2024
Sheena Hotel Manager a répondu le 9 mai 2024
You are right we are a family run hotel. Thank you for staying with us!

6/10 – Acceptable

Joan, Novato

Voyage en famille
Points forts : Propreté, service et personnel
Friendly and accommodating reception staff. No type of eco friendliness.
Séjour de 2 nuits en avril 2024
Sheena Hotel Manager a répondu le 9 mai 2024
Thank you for staying with us!

8/10 – Bien

Travis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved it. Would definitely stay again
Séjour de 6 nuits en avril 2024

10/10 – Excellent

Cathy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I couldn’t have stayed at a better location. Close to everything and The Split.
Séjour de 2 nuits en avril 2024
Sheena a répondu le 9 mai 2024
Thank you for staying with us!

8/10 – Bien

Kenneth, La Canada Flintridge

Voyage de couple
Points forts : Propreté, service et personnel
Property is about 5-10 minute walk from the dock. Just across the road from a small stretch of the beach. Area is not loud. Very convenient. Close to the Splits. The room was clean but the bathroom had an interesting smell. The sheets were a bit rough, but had a small kitchenette for those interested. We were provided with couple bottles of water and Coke each day while we were there. The staff was very friendly. Had use of the kayak if we wanted. Overall, it was a pleasant stay. Was able to catch a ride back to the dock with property's golf cart after we checked out. Would stay here again if back to Caye Caulker.
Séjour de 3 nuits en mars 2024
Sheena- Manager a répondu le 8 avr. 2024
We thank you for staying with us, during your time on Caye Caulker. Indeed everything with within walking distance.

8/10 – Bien

Phyllis

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely place. Clean, safe, good water pressure and air conditioned. Nice staff. Highly recommend.
Séjour de 4 nuits en mars 2024
Sheena- Manager a répondu le 8 avr. 2024
Thank you for staying with us!

8/10 – Bien

Francis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location, attentive staff, free golf cart transfer from and to the local airport. Would prefer room cleaning to be done at a set time each day.
Séjour de 5 nuits en mars 2024
Sheena- Manager a répondu le 26 mars 2024
Thank you for staying with us; also for your kind suggestion.

10/10 – Excellent

Kerri, Warminster

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was friendly and accommodating. Comfort room with partial ocean view balcony was perfect. Mattress was very comfortable. Shower had great water pressure so you felt clean after. We were provided a Golf Cart Ride to and from Caye Caulker Air Strip which was very convenient with our luggage. We were able to walk everywhere to take a look around and go to restaurants to eat. Close to the Split on the east side. Small beach area out front with wooden loungers. Swimming in the water from the beach on this side is not necessarily accessible or recommended due to sargassum washing up on beach, but that is the case almost everywhere in Caye Caulker with a few exceptions. Our room had WiFi and TV to stream movies for entertainment. We also had a coffee maker and fridge. No pool, but this is common for the majority of the places to stay in Caye Caulker. Bring sunscreen and bug spray. We traveled in March. Sargassum is not as bad at this time of year. We also stayed at another hotel for 2 days on the west side. The other hotel had a pool and beach area for swimming, but it was busier, crowded with other people not staying at hotel especially when the stingrays were fed at 4 pm. The beds at other hotel were uncomfortable, springy, squeaky, no TV, and the shower had no pressure. It had mini fridge stocked to purchase drinks. It had a continental breakfast included and was nòt available on time the one morning we were there. The price of that hotel was double. Just Stay at Jan’s!
Séjour de 7 nuits en mars 2024
Sheena- Manager a répondu le 26 mars 2024
Thank you for this feedback, we are glad to learn you had a great time with us, our staff always appreciates the great feedback and they know they did great with providing the best service possible. We are sorry you did not have the same experience at your other hotel. We hope to host you again in the future.

10/10 – Excellent

Sean

Séjour de 3 nuits en mars 2024
Sheena- Manager a répondu le 8 avr. 2024
Thank you for staying with us!

8/10 – Bien

Richard

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was very helpful with transportation. This was my first time to the island. From the airport, to the transfer, to the water taxi, the whole process went perfect. They had a golf cart and a sign with my name waiting at the dock. Will definitely be back.
Séjour de 5 nuits en mars 2024
Sheena- Manager a répondu le 1 avr. 2024
Thank you for staying with us! We are glad we made your arrival a smooth process!

10/10 – Excellent

Wayne

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location to restaurants and shops. Short walk to the Split. Staff are efficient and extremely welcoming and friendly! Hotel is clean and well maintained. Beachfront could benefit from a daily pick up of garbage that washes ashore. Lounge cushions would be great too. Loved the rooftop retreat and its amazing views!
Séjour de 7 nuits en mars 2024
Sheena- Manager a répondu le 26 mars 2024
Thank you for staying with us and for your kind suggestion for the beach chairs we sure hope on your next visit we have those comfy cushions.

10/10 – Excellent

Robert C

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the split and quiet place close to the beach and restaurant beautiful view
Séjour de 2 nuits en mars 2024
Sheena- Manager a répondu le 26 mars 2024
Thank you for staying with us!

10/10 – Excellent

Daniel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location just two blocks from the Split. Lots of dinning establishments just a short walk in either direction from Jans
Séjour de 4 nuits en février 2024
Sheena- Manager a répondu le 26 mars 2024
Thank you for staying with us!

10/10 – Excellent

Chris

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Jans is a nice hotel. Its not a high end property, but better than most of the hotels on CC. Right in the heart of the action. Bike rental and tours right down the block. Stores are within a 2 minute walk. The only downsides, the shower head sprayed all over the place, and the firestick used for TV didnt work properly, but no big deal. Would stay again.
Séjour de 3 nuits en février 2024
Sheena- Manager a répondu le 26 mars 2024
Thank you for staying with us! We have resolved the problem with the TV. Thank you for letting us know!

10/10 – Excellent

G, Thorndale

Séjour de 3 nuits en février 2024
Sheena- Manager a répondu le 1 avr. 2024
Thank you for staying with us!

8/10 – Bien

Aileen

Voyage de couple
Points forts : Propreté, service et personnel
Overall this hotel was great. The location was convenient. The staff was helpful and friendly. The room had everything needed. The view from hotel was fantastic.
Séjour de 6 nuits en février 2024
Sheena- Manager a répondu le 26 mars 2024
It was a pleasure hosting you, thank you for staying with us!

10/10 – Excellent

Christina

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en février 2024
Sheena- Manager a répondu le 1 avr. 2024
Thank you for staying with us!

10/10 – Excellent

Paxton

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en février 2024
Sheena- Manager a répondu le 1 avr. 2024
Thank you for staying with us!

10/10 – Excellent

D

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location. Clean rooms. Ac
Séjour de 6 nuits en février 2024
Sheena- Manager a répondu le 1 avr. 2024
We appreciate the feedback thank you for staying with us!

10/10 – Excellent

Iwan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome place I would stay there again.bed was 👍
Loved the location and staff.I was there for 3 days and it was amazing.
Séjour de 2 nuits en février 2024
Sheena- Manager a répondu le 1 avr. 2024
We appreciate the feedback thank you for staying with us!

10/10 – Excellent

Wendy, Lacombe County

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a great place to come & stay at. At the last minute we wanted to spend another two days, they made it work for us! Was a pretty busy place. Wish there was more if beach but it still was a great place to relax. Would recommend it! They have security that are there all night long, so you feel really safe. Gabriel gave a run down of where thing was, everything is pretty much in walking distance, lots of restaurants & live music! Would go & stay again!
Séjour de 2 nuits en février 2024
Sheena a répondu le 13 févr. 2024
It is great to read you had a good time while staying with us. And also we where able to accommodate you for 2 extra days. Indeed Gabriel is great an knowledgeable about the island.

10/10 – Excellent

Matthew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place was exactly what I was looking for. Beautiful tiny island, the little beach area right out the front of the property and everything you need within a two minute walk. Caye Caulker is a great place to unwind and unplug for a couple of days, and Jan’s is a perfect place to do it.
Séjour de 3 nuits en février 2024
Sheena a répondu le 13 févr. 2024
We are glad we met your expectations while on caye caulker. We appreciate your feedback and thank you for staying with us!

10/10 – Excellent

Ivan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Jan’s Hotel arranged for pickup and drop off at the ferry dock, which made getting there nice and easy. Check-in was a breeze, and the room was nice and clean too! We enjoyed our stay despite some noisy guests hanging out in the common area just outside our room. Location was convenient to everything, and we would stay there again!
Séjour de 2 nuits en janvier 2024
Sheena- Manager a répondu le 1 avr. 2024
Thank you for staying with us! We are glad you had a great stay despite some noisy neighbors.

10/10 – Excellent

Tyson

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great little hotel in the heart of caye caulker
Séjour de 2 nuits en janvier 2024
Sheena a répondu le 13 févr. 2024
We appreciate the feedback, we also thank you for staying with us!

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
Manager a répondu le 25 janv. 2024
Thank you for staying with us!

10/10 – Excellent

Kathy

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was amazing and VERY friendly, they offer many convenient ameneties. They are very accomodating. I highly recommend them, we wished they had a pool but the hotel made up for them not having it.
Séjour de 4 nuits en janvier 2024
Sheena- Manager a répondu le 25 janv. 2024
We are happy to know you had a good time staying with us! Indeed our staff are always helpful and welcoming. We thank you for staying with us!

8/10 – Bien

Kimberley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Manager a répondu le 25 janv. 2024
Thank you for staying with us!

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They gave us courtesy rides to and from the Ferry station which was so so helpful!
Séjour de 2 nuits en décembre 2023
Sheena- Manager a répondu le 6 janv. 2024
Thank you for staying with us! Indeed we off the courtesy ride to and from the ferry dock or the caye caulker airstrip.

10/10 – Excellent

Duane

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We love Jans
We love Jan's and have stayed here twice already. Great location with short walks to restaurants, snorkel companies, convenience stores, the tarpon feeding, stingray viewing and the split. They have modest, comfortable rooms with charming original artwork. They offer bottled water for their guests as well as soap and shampoo.The staff is very friendly and helpful. They also just completed a beautiful new dock which is a great place to watch the sunrise. We look forward to returning in the future.
Séjour de 9 nuits en décembre 2023
Sheena- Manager a répondu le 6 janv. 2024
Its always our pleasure to host repeated guests. Thank you for visiting Caye Caulker again and for staying with us. We hope to host you again in the future! ;-)

10/10 – Excellent

Jordan

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best hotel with the nicest staff. STAY HERE! Seriously they do not disappoint!
Séjour de 2 nuits en décembre 2023
Sheena- Manager a répondu le 6 janv. 2024
Thank you for the feedback, we are glad you had a great time staying with us!

6/10 – Acceptable

Lucia

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Great location, but rooms need renovation
We stayed 6 nights in this hotel to have the time to explore the island, and also have to work remotely a few days. Location is great, nice sea views from the front rooms (we were in suite 1). The room was sizeable (we paid for a suite), so good for working. The main issue is that the hotel needs an update, esp. Given the price (250 us dollars per night). The bathroom was mouldy and the shower curtains smelly and old. The little kitchen was super basic and we didn't use it other than to make coffee. The service was average to poor. You had to ask for everything, no effort was made. The exception was Fred, the porter, who was extremely nice and helpful. Overall not good value for money, but also this might be the case for most places in the island. Everything extremely overpriced.
Séjour de 6 nuits en décembre 2023
Manager a répondu le 30 déc. 2023
Thank you for staying with us, and for your feedback.

10/10 – Excellent

Bonnie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 8 nuits en novembre 2023
Sheena- Manager a répondu le 6 janv. 2024
Thank you for staying with us!

10/10 – Excellent

Kristine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful stay
We've stayed at Jan's a number of times in the last few years. Always clean and comfortable with helpful staff.
Séjour de 3 nuits en décembre 2023
Sheena- Manager a répondu le 30 déc. 2023
Its always a pleasure hosting you! Thank for staying with us.

10/10 – Excellent

Dan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Suite 2 is great and the view from the balcony overlooking the active tourists towards the sunset is quite lovely
Séjour de 7 nuits en décembre 2023
Sheena- Manager a répondu le 30 déc. 2023
Thank you for staying with us, indeed Suite 2 gives you great people watching views ;-)

10/10 – Excellent

Riley

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay here! Jan’s Hotel was clean and the staff were so friendly. They’re beach and dock across the street are well maintained. The location was perfect; right by all of the action but still quiet. Highly recommend!!
Séjour de 5 nuits en décembre 2023
Sheena- Manager a répondu le 30 déc. 2023
Thank you for staying with us, it was a pleasure hosting you. We are glad you enjoyed your time at Jan's and on the island.

10/10 – Excellent

Katherine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jan’s Hotel was the perfect spot for our stay on Caye Caulker! The desk was friendly and helpful, the room was spacious with a great view of the sea, and the location was perfect for an easy walk to the Split or into the main town for dinner.
Séjour de 4 nuits en novembre 2023
Sheena- Manager a répondu le 5 déc. 2023
It was a pleasure hosting you in, thank you for staying with us; we appreciate the feedback. We are glad you enjoy your time with us and on the island.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place def recommend.
Séjour de 3 nuits en novembre 2023
Sheena- Manager a répondu le 5 déc. 2023
Thank you for staying with us! It was a pleasure hosting you!

10/10 – Excellent

Marlene

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en novembre 2023
Sheena Hotel Manager a répondu le 22 nov. 2023
Thank you for staying with us!

10/10 – Excellent

melissa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Sheena Hotel manager a répondu le 22 nov. 2023
Thank you for staying with us!

10/10 – Excellent

RONNIE GUETAN, Cincinnati

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en septembre 2023
Sheena- Manager a répondu le 6 nov. 2023
Thanks for staying with us!