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Castle Hill Resort And Spa – Avis

3.5 out of 5
Castle Hill Resort And Spa
2940 Route 103, Cavendish, VT

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 65 avis sur 97." "
Note de 8 – Bien, d’après 16 avis sur 97." "
Note de 6 – Acceptable, d’après 9 avis sur 97." "
Note de 4 – Médiocre, d’après 5 avis sur 97." "
Note de 2 – Terrible, d’après 2 avis sur 97." "

9,0/10

Propreté

8,8/10

Service et personnel

9,0/10

Commodités

8,8/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Steven, New York

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
STAFF I want to start by pointing out that the staff at the hotel were above and beyond PHENOMENAL, and I mean ALL THE STAFF. I spent the weekend up there and got stuck with some car problems in a blizzard and dealt with everybody on the staff there. They were some of the nicest people I have ever dealt with in the hospitality industry. When I say all the staff, I mean all the staff! DAY 1. The plow guy helped me get my car out of a spot when my snow chain broke and I couldn’t move. DAY 2 The maintenance guy got me down to the front desk when my car broke down, then the manager got me a new room right away and gave me a ride to where I needed to go. DAY 3 The other manager called her brother-in-law to come tow and fix my car when the other shops in town were full on a Monday morning. The other front desk staff were great at letting me stay in my room until the car was finished. The cleaning crew who are the hardest working people in the industry were checking to see if my car was ok and if I needed anything. ROOM, I stayed in a two-bedroom condo that had a fireplace, full kitchen, huge living room and everything was spotless. The place was beautiful and fit 8 people. The only thing I would say is that if there is a big blizzard coming make sure you’re prepared with chains or snow tires if you are at the top of the hill because it could be a little challenging to get there with a ton of snow.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Paige

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very spacious condo. Lots of space for ski equipment and coats etc.Nicely decorated. Comfortable beds. Very nice out door pool area and spa.
Séjour de 5 nuits en mars 2024
Front Desk Staff a répondu le 9 mars 2024
Hi Paige, Thank you for your kind comments. We are very glad that you enjoyed your stay and our amenities. We hope to see in you in the future should your travels bring you to our area.

10/10 – Excellent

Ardalan, NEW YORK

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend the castle. Great rooms and staff.
Séjour de 5 nuits en février 2024
Front Desk Staff a répondu le 3 mars 2024
Thank you so much Ardalan! We are so glad that you enjoyed your stay and everything.

10/10 – Excellent

Yue

Séjour de 3 nuits en février 2024

10/10 – Excellent

Tammy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Front Desk Staff a répondu le 3 mars 2024
Thank you Tammy!

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The heated pool and hot tub are great. The kids were nervous about swimming outside in the cold winter until they got in the pool. Then they didn't want to leave.
Séjour de 2 nuits en février 2024
Front Desk Staff a répondu le 23 févr. 2024
Thank you Peter! We are so glad that you and your kids enjoyed your stay. The outdoor heated pool is definitely a treat during the winter.

8/10 – Bien

Nate

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Front Desk Staff a répondu le 16 févr. 2024
Thank you Nate!

8/10 – Bien

Eric

Séjour de 2 nuits en février 2024

10/10 – Excellent

joseph

Séjour de 3 nuits en janvier 2024

10/10 – Excellent

jane

Voyage en groupe
Points forts : Service et personnel, état et installations de l’hébergement
Wonderful piece of history and architecture. We had skied all day. It was so nice to come back to this warm and welcoming property. We were given a tour and history of the house which was so interesting. We stayed on the 3rd floor which was the original servant quarters, very large furnished room, jacuzzi tub, comfortable bed. Very quiet. Would return.
Séjour de 1 nuit en janvier 2024
Front Desk Staff a répondu le 3 févr. 2024
Hi Jane, Thank you so much for your kind comments. We take pride in the beautiful Castle building. We're thrilled that you enjoyed your stay. We hope to see you in the future.

10/10 – Excellent

Andrew

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly Recommended
Very good. Highly recommended.
Séjour de 3 nuits en janvier 2024
Front Desk Staff a répondu le 3 févr. 2024
Thank you so much Andrew.

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Front Desk Staff a répondu le 3 févr. 2024
Thank you John!

10/10 – Excellent

Alexey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing 1904 building with helpful staff, a wonderful restaurant and a relaxing salt water outdoor swimming pool.
Séjour de 3 nuits en décembre 2023
Front Desk Staff a répondu le 3 févr. 2024
Thank you so much for your kind comments Alexey. We hope to see you again in the future should your travels bring you to our area.

8/10 – Bien

lesya

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Rooms could use a little investment to keep it antique but fresh and appealing.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Paul

Voyage de couple
Upon arrival, all the staff including and especially Andy the manager were more than helpful. Couldn’t rate them highly enough Well done
Séjour de 2 nuits en octobre 2023
Front Desk Staff a répondu le 22 oct. 2023
Thank you so much for your kind comments and we are glad that you enjoyed your stay. Warm regards,

6/10 – Acceptable

phil

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Front Desk Staff a répondu le 22 oct. 2023
Thank you for your positive feedback. Warm regards,

10/10 – Excellent

donna

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Front Desk Staff a répondu le 22 oct. 2023
Thank you for your kind feedback. Warm regards,

4/10 – Médiocre

Brenda

Points forts : Service et personnel
The pots and pan suck, the upstairs lights didn’t work and the bathroom with twin beds were clogged and unusable. Staff was ok but the dining food was excellent. My spa massage could’ve been better. The staff at the spa could of been more helpful. I felt like my kind wasn’t welcome in the town.
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

lewis

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2023

4/10 – Médiocre

JOCK

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Ning

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our stay is
Séjour de 3 nuits en février 2023

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2023

8/10 – Bien

Kathryn

Séjour de 1 nuit en février 2023

8/10 – Bien

Patrick

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Historical feel,spa the way it was 100 years ago . Dinner ambiance was great. Great couple experience.
Séjour de 2 nuits en février 2023
Front Desk Staff a répondu le 11 mars 2023
Hi Patrick, we are so glad that you enjoyed your stay. We hope to see you again in the future.

10/10 – Excellent

Linda, Eden

Séjour de 3 nuits en février 2023

10/10 – Excellent

Danielle

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Beautiful and cozy resort
Séjour de 2 nuits en janvier 2023

10/10 – Excellent

Annegret

Séjour de 4 nuits en septembre 2022

10/10 – Excellent

Daniel

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Extremely beautiful perfect for a romantic get away. Highly recommend
Séjour de 3 nuits en octobre 2022
Front Desk Staff a répondu le 2 nov. 2022
Thank you so much for your kind comments and we are so glad that you enjoyed your stay. Warm regards, Front Desk Staff

10/10 – Excellent

judy

Séjour de 2 nuits en septembre 2022

6/10 – Acceptable

MICHAEL

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
Its character and design I enjoyed Lighting was poor especially in the room and the TV was old and small and should have been mounted over the fireplace so you could see it. The spa was enjoyable Breakfast choice was good but very limited. The dining experience was excellent
Séjour de 3 nuits en mai 2022

10/10 – Excellent

Betty

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The space was more than we imagined. Very clean and quiet and spacious. We always love our stays at castle hill.
Séjour de 1 nuit en mars 2022
Front Desk Staff a répondu le 2 mai 2022
Thank you for your kind comments. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 – Excellent

Regina

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location, service and accommodations.
Séjour de 3 nuits en janvier 2022
Warm regards, Front Desk Staff a répondu le 7 mars 2022
Hi Regina, Thank you so much for your kind comments. We are glad that you enjoyed your stay. We hope to see you in the future should your travels bring you to our area.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
First night we couldn’t get the heat on. It has a radiator for heating. The maintenance guy came and he couldn’t get it to work either. We asked for extra blankets and two thin blankets was provided. Eventually the heat came on in middle of the night. It is not eco friendly due to the fact that the hotel is so old. So, you can’t regulate the temperature.
Séjour de 3 nuits en janvier 2022

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Check in and check out were very smooth and staff were friendly. Room was beautiful and comfortable. We ate in the restaurant and utilized the shared library space which are both beautiful. The castle is an easy drive to Okemo and into Ludlow.
Séjour de 3 nuits en décembre 2021
Front Desk Staff a répondu le 29 déc. 2021
Thank you so much for your kind comments. We are so glad that you enjoyed your stay, the restaurant as well as the library. We hope to see you again when your travels bring you to our area again. Warm regards, Front Desk Staff

10/10 – Excellent

DAVID, Rochester

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent size of property, everything was clean and neat. Very helpful and professional staff!
Séjour de 3 nuits en octobre 2021
Front Desk Staff a répondu le 28 nov. 2021
Thank you so much for your kind comments. We are glad that you enjoyed your stay. We hope to see you again in the future. Warm regards,

10/10 – Excellent

Nannette

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2021

10/10 – Excellent

susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Time stands still...
My husband and I celebrated our anniversary and my birthday at the castle. It was a wonderful experience. The staff was friendly and happy. They recommended great restaurants in town and were always accommodating. If you want a quiet retreat that is a throw back to another time, I would highly recommend staying at the castle.
Séjour de 5 nuits en août 2021

6/10 – Acceptable

Joseph G

Pool and hot tub hours of availability very limited. Hot tub was generally broken and out of service. Spa did not offer online booking in advance so was unavailable. Spa attendants not very friendly
Séjour de 2 nuits en juillet 2021

10/10 – Excellent

Danny

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome Weekend
It was the perfect place in the middle of town. Staying in the castle was great. Very romantic. And the restaurant was great as well.
Séjour de 3 nuits en mai 2021
Front Desk a répondu le 7 juin 2021
Thank you so much for your kind comments. We are so glad that you enjoyed your stay and the restaurant as well.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The grounds are beautifully kept, and all of the staff onsite were so helpful and accommodated all of our needs that arose. The staff shared hiking trails as well as local eateries that we will make sure to visit again when we come back.
Séjour de 3 nuits en avril 2021
Front Desk Staff a répondu le 7 juin 2021
We are so glad that you enjoyed your stay. We look forward to seeing you in the future.

10/10 – Excellent

Jodi C.

Points forts : Propreté
Excellent - everything
Great location, set up and very clean - great service!

10/10 – Excellent

Melissa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Romantic Weekend Getaway
Our stay was really nice! We had to park up the ramp out of the main parking lot right next to the castle. Our room was rich with character, comfort and coziness. We dined at the restaurant on site in the castle, and it was delicious with great service. We were able to book the heated pool and hot tub for a relaxing soak after a day on the slopes. I was Pleasantly surprised by their complimentary in-room or to-go breakfast. Overall, a wonderful stay!
Séjour de 2 nuits en février 2021

10/10 – Excellent

Laura

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed in a 2bd condo and it was amazing - huge, clean, and incredibly well equipped.
Séjour de 3 nuits en janvier 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I LOVED OUR STAY AND THE STAFF HIGHLY RECOMMENDED
Séjour de 2 nuits en juillet 2020
Front Desk Staff a répondu le 23 sept. 2020
Thank you so much for your kind comments :) We hope to see you again next time your travel plans bring you to our area.

10/10 – Excellent

PAUL

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
Front Desk Staff a répondu le 16 janv. 2020
Thank you so much Paul! We hope to see you again next time your travels bring you to our area.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful grounds. Very quiet. Spa on the premises. Dinner was excellent. Not for small kids. Breakfast left something to be desired.
Séjour de 2 nuits en janvier 2020
Front Desk a répondu le 14 janv. 2020
Thank you for your lovely comments. We do want to let you know that next time you stay, that during the peak ski season there is a full hot buffet breakfast available at the Pointe hotel down the hill for 11.95 a person.

2/10 – Terrible

Voyageur vérifié

Voyage de couple
Points faibles : Service et personnel
This was a gift for an employee and they said the reservation wasn’t paid for. Come to find out , their sister property handles the Expedia reservations. It was a mess and they wanted to leave before the second night. Very disappointed.
Séjour de 2 nuits en décembre 2019

10/10 – Excellent

Steve, Milford ma

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff and great experience. Castle is beautiful and great fine dinning experiences
Séjour de 3 nuits en septembre 2019
Front Desk Staff a répondu le 8 nov. 2019
Thank you so much for your kind comments. We hope to see you again sometime.

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed in the condos, which were great. There was plenty of space and the TV had Netflix, which my kids were thrilled with! The outdoor heated pool in the winter was wonderful. We would definitely come back!
Séjour de 3 nuits en février 2019
Front Desk a répondu le 14 mars 2019
Thank you very much for your kind words. We are thrilled that you enjoyed the condo and our resort. We look forward to seeing you again next time your travels bring you to our area.

10/10 – Excellent

Rich, New York, USA

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Plenty of room for family with children. Close to Okemo.
Séjour de 5 nuits en février 2019
Front Desk a répondu le 14 mars 2019
Thank you for your candid comments Rich :) We hope to see you again when your travels bring you to our area.