[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Playa Cristal Hotel in Catemaco with a 24-hour front desk and an outdoor pool ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/10000000/9450000/9443800/9443766/bcb35b1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/10000000/9450000/9443800/9443766/73a915c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9450000/9443800/9443766/73fe7efe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/10000000/9450000/9443800/9443766/4d91f372.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/10000000/9450000/9443800/9443766/0d186873.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers staying at Hotel Playa Cristal can unwind in the peaceful garden or lounge by the outdoor pool on comfortable sun loungers. The property provides a business center and WiFi for staying connected, while the Tierra de Tucanes restaurant serves authentic Mexican cuisine. 9.0 Wonderful ## Popular amenities - Bar - Breakfast available - Pool - Room service - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9443766&PinnedHotelID=9443766&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 1 of 1 room ### Double Room ### Highlights Air conditioning Free cribs/infant beds Plasma TV Private bathroom Free bottled water Cable channels Wardrobe or closet Daily housekeeping - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCatemaco-Hotels-Hotel-Playa-Cristal.h9443766.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCatemaco-Hotels-Hotel-Playa-Cristal.h9443766.Hotel-Information) ## About the area Catemaco is home to Hotel Playa Cristal. Olmec Head is a local landmark, and the area's natural beauty can be seen at Los Tuxtlas Biosphere Reserve and Nanciyaga Ecological Reserve. [Visit our Catemaco travel guide](https://www.expedia.ca/Catemaco.dx182167) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.41706%2C-95.11758&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BZfWJJiRvqRgnN0AJkU_-395ICc=) Madero No. 73-A, Col. centro, Catemaco, VER, 95870 ### What's nearby - Laguna Catemaco - 2 min walk - 0.2 km - Carmen Basilica - 10 min walk - 0.9 km - Los Tuxtlas Biosphere Reserve - 4 min drive - 2.6 km - Nanciyaga Ecological Reserve - 9 min drive - 9.6 km - Salto de Eyipantla Waterfalls - 21 min drive - 18.0 km ### Getting around - Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive ### Restaurants - ‪Restaurant Palapas gorell - ‬2 min walk - ‪Taquería Santo Toribio - ‬11 min walk - ‪Tegogolos y Camarones Pelayo 2 - ‬7 min walk - ‪Cabaña Aloha - ‬9 min walk - ‪La Ola - ‬9 min walk ## About this property ### Hotel Playa Cristal Property highlights Consider a stay at Hotel Playa Cristal and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Tierra de Tucanes, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Cooked-to-order breakfast (surcharge), luggage storage, and tour/ticket assistance - A gift shop, a 24-hour front desk, and a banquet hall - 1 meeting room and a front-desk safe Room features All guestrooms at Hotel Playa Cristal include comforts such as air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - Plasma TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Indoor spa tub](https://images.trvl-media.com/lodging/5000000/4250000/4246700/4246639/1d504486.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Finca Catemaco - Pool - Hot tub - Spa - Kids pool 8.4 Very good 328 reviews CA $80 CA $96 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4246639&PinnedHotelID=4246639&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/62000000/61380000/61377900/61377801/26d4bd41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Brisas Catemaco - Pool - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 71 reviews CA $64 CA $75 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=61377801&PinnedHotelID=61377801&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/19000000/18320000/18312400/18312377/587c3ce3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoteles Piedra Alta by De Los Perez San Andrés Tuxtla - 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Spa - Pet-friendly - Free WiFi - Breakfast available 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=114153635&PinnedHotelID=114153635&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/46000000/45240000/45237600/45237585/ecdd1cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Cabaña del Lago Catemaco - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=45237585&PinnedHotelID=45237585&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/71000000/70450000/70443200/70443130/d1447630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arcos Hotel Catemaco - Pool - Kids pool - Free WiFi - Housekeeping [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=70443130&PinnedHotelID=70443130&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Tierra de Tucanes ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 200.0 per night ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children - Rollaway bed fee: MXN 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as Hotel Playa Cristal Catemaco Hotel Playa Cristal Playa Cristal Catemaco Playa Cristal Hotel Playa Cristal Catemaco, Mexico - Veracruz Hotel Playa Cristal Hotel Hotel Playa Cristal Catemaco Hotel Playa Cristal Hotel Catemaco ## Frequently asked questions ### Does Hotel Playa Cristal have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Playa Cristal? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on Oct 4, 2025 start from CA $71.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Catemaco-Hotels-Hotel-Playa-Cristal.h9443766.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Playa Cristal pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Playa Cristal? > This property doesn't offer parking. ### What time is check-in at Hotel Playa Cristal? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. ### What time is check-out at Hotel Playa Cristal? > Check-out is at 1 PM. ### Where is Hotel Playa Cristal located? > Situated in Catemaco, this hotel is within a 15-minute walk of Laguna Catemaco and Carmen Basilica. Los Tuxtlas Biosphere Reserve is 1.7 mi (2.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Playa Cristal Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 70 8 - Good 38 6 - Okay 5 4 - Poor 2 2 - Terrible 4 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Javier Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente trato, muy comodo ##### Javier Stayed 2 nights in Jun 2025 ### 8/10 Good #### Glen Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ubicación, excelente restaurante y comida. ##### Glen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Magdalena Munguia Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amables, todo bien buena comida ##### Magdalena Munguia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Faty Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy agradable el hotel y su restaurante todo muy rico ##### Faty Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Paola Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy amables y atentos, a demás el restaurante está muy bonito ##### Paola Stayed 1 night in Apr 2025 ### 10/10 Excellent #### James May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day ##### James Stayed 3 nights in May 2025 ### 8/10 Good #### Luis Feb 18, 2025 Liked: Cleanliness, amenities Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink ##### Luis Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Adolfo Sep 2, 2024 Liked: Staff & service, amenities, property conditions & facilities Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable. ##### Adolfo Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Galilea Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen servicio , lo recomiendo ##### Galilea Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Nancy Azucena Jul 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Nancy Azucena Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Florisol Jun 10, 2024 Liked: Staff & service, amenities Close to the lake ##### Florisol Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Gerardo Wong Jul 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención por parte del personal y de su gerente ##### Gerardo Wong Stayed 2 nights in Jul 2024 ### 8/10 Good #### Enrique Aug 12, 2023 Liked: Amenities Muy limpio y cómodo ##### Enrique Stayed 1 night in Aug 2023 ### 8/10 Good #### Javier Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all was good ##### Javier Stayed 1 night in Mar 2024 ### 8/10 Good #### Adolfo Aug 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking ##### Adolfo Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Verified traveller Aug 25, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel anticuado, urge remodelación, parece motel. Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual. ##### Verified traveller Stayed 1 night in Aug 2024 ### 4/10 Poor #### VÍCTOR MANUEL Aug 6, 2023 No me dieron factura ##### VÍCTOR MANUEL Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Iván Aug 12, 2025 ##### Iván Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Felipe Jul 22, 2025 ##### Felipe Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Neftali Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es tranquilo y en frente del malecon, muy accesible ##### Neftali Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Eduardo Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Eduardo Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Gerardo Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas ##### Gerardo Stayed 3 nights in Oct 2024 ### 8/10 Good #### Rolando Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Rolando Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Juan Ángel Jul 30, 2024 ##### Juan Ángel Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### David Jun 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### David Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - 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