[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de Castro Hotel in Castro with a full-service spa and free breakfast ![View from room](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/1a93144b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/fc5d21d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/c07ee920.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/b413b9bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/57749ee3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel de Castro offers a warm welcome with practical comforts. Enjoy a hearty breakfast buffet, rejuvenating spa massages, and leisurely swims in the indoor pool. The garden provides a peaceful retreat, while free in-room WiFi and luggage storage add essential convenience. 8.4 Very good ## Popular amenities - Spa - Gym - Bar - Pool - Breakfast included - Room service ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Single Room](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/94312fd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 129 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/f45dc8ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 172 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/bac38c17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom - 172 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/4ee12aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 301 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Junior Suite, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/5744167a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 301 sq ft - 1 bedroom - Sea view - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCastro-Hotels-Hotel-De-Castro.h1845004.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCastro-Hotels-Hotel-De-Castro.h1845004.Hotel-Information) ## About the area Castro is home to Hotel de Castro. Crafts Market and Parque Alto Muro Aventura are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongoy Beach and Yutuy Beach. [Visit our Castro travel guide](https://www.expedia.ca/Castro.dx6025060) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-42.48410%2C-73.76182&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rw-ICuzj7JVPxeycrTqJbVmvu3A=) Chacabuco 202, Castro, de Los Lagos, 5700271 ### What's nearby - Church of San Francisco - 3 min walk - 0.3 km - Lillo Handicraft and Market Fair - 5 min walk - 0.4 km - Plaza de Armas - 8 min walk - 0.7 km - MAM Chiloé - 2 min drive - 1.7 km - Tongoy Beach - 32 min drive - 22.5 km ### Restaurants - ‪La Brújula del Cuerpo - ‬5 min walk - ‪Al Estilo Chef Marce Gastronomia Peruana Fusion - ‬2 min walk - ‪Descarriada - ‬3 min walk - ‪la oveja descarriada - ‬4 min walk - ‪Restaurante Palafito Uno - ‬4 min walk ## About this property ### Hotel de Castro Property highlights At Hotel de Castro, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - An indoor pool - Free self parking - A roundtrip airport shuttle (surcharge), meeting rooms, and luggage storage - A banquet hall, concierge services, and tour/ticket assistance Room features All guestrooms are individually furnished, and have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, free infant beds, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/96000000/95330000/95322600/95322525/8f833bad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Esmeralda Castro - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 5 reviews CA $100 CA $100 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=95322525&PinnedHotelID=95322525&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/6a4cc181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Chiloé Castro - Pool - Breakfast included - Spa - Parking included 8.4 Very good 282 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/60000000/59180000/59177000/59176935/ef4749bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Almagro Castro Castro - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 52 reviews CA $112 CA $112 total Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=59176935&PinnedHotelID=59176935&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/101000000/100780000/100774200/100774108/112434c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estación Hostel Castro - Free WiFi - Breakfast available - Laundry - Microwave 9.8 Exceptional 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=100774108&PinnedHotelID=100774108&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4920000/4916900/4916825/65768865.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Quilquico Castro - Pool - Breakfast included - Spa - Kids pool 9.6 Exceptional 44 reviews CA $239 CA $239 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4916825&PinnedHotelID=4916825&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103530000/103527000/103526936/67771cbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALMA CHILOTA Castro - Breakfast included - Free WiFi - Laundry - Housekeeping 9.8 Exceptional 8 reviews CA $133 CA $133 total Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=103526936&PinnedHotelID=103526936&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/94000000/93240000/93233700/93233700/b9ae8914.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palafito Waiwen Castro - Free WiFi - Restaurant - Breakfast available - Bar 6.8 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=93233700&PinnedHotelID=93233700&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, 1 Double Bed, Bay View](https://images.trvl-media.com/lodging/32000000/31820000/31814500/31814421/69848e77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aliwen Dalcahue - Breakfast included - Parking included - Free WiFi - Room service 9.0 Wonderful 9 reviews CA $124 CA $124 total Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=31814421&PinnedHotelID=31814421&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Hill View](https://images.trvl-media.com/lodging/113000000/112730000/112727200/112727174/4a971d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cumbres de Chiloé Castro - Breakfast included - Parking included - Free WiFi - Housekeeping 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=112727174&PinnedHotelID=112727174&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15670000/15665000/15664958/2a96c0d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Refugia Chiloé Castro - Pool - Hot tub - Breakfast included - All-inclusive 9.6 Exceptional 4 reviews CA $720 CA $720 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=15664958&PinnedHotelID=15664958&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Gym - Indoor pool - Sauna - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Outdoor furniture - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - Pay movies ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: - Indoor pool - Sauna - Hot tub The following facilities are closed on Friday and Saturday: - Indoor pool - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### Property is also known as Hosteria De Castro Hotel Spa Hosteria De Castro Spa Hosteria De Hotel Castro Hotel de Castro Hotel Hotel de Castro Castro Hotel de Castro Hotel Castro ## Frequently asked questions ### Does Hotel de Castro have a pool? > Yes, this property has an indoor pool. ### Is Hotel de Castro pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel de Castro? > Self parking is free at this property. ### What time is check-in at Hotel de Castro? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel de Castro? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel de Castro provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CLP 20000 per vehicle applies. ### Where is Hotel de Castro located? > Situated in Castro, this spa hotel is steps from Origenes, Museo Regional de Castro, and Lillo Handicraft and Market Fair. Church of San Francisco and Crafts Market are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel de Castro Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 65 8 - Good 37 6 - Okay 13 4 - Poor 8 2 - Terrible 6 ### 10/10 Excellent #### Katherinne Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything it's good! ##### Katherinne Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### George Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Desk staff always helpful ##### George Stayed 2 nights in Apr 2025 ### 8/10 Good #### Gregory Aug 10, 2024 Liked: Cleanliness, staff & service Nice hotel with a great breakfast (and views!). ##### Gregory Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### maria Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows ##### maria Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Thomas Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Retro comfort and friendliness Great staff, very comfortable bed, and hot, powerful shower. Nice view, easy parking and walkable around town. Breakfast OK, and the place deserves a refurbishment maintaining the cool retro aspects. ##### Thomas Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Laura Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags. ##### Laura Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Agner Sep 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits. ##### Agner Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Professor Peter Dec 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Professor Peter ### 8/10 Good #### Mark Jan 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc. ##### Mark Stayed 2 nights in Jan 2024 ### 8/10 Good #### Margaret Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice. ##### Margaret Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Margaret Feb 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended! ##### Margaret Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Giuliana May 4, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go! ##### Giuliana Stayed 4 nights in Apr 2023 ### 6/10 Okay #### JAMES Jan 9, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Check-in staff was poorly trained and rude ##### JAMES ### 2/10 Terrible #### Verified traveller Feb 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a comfortable place to stay We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Liam Mar 11, 2023 Disliked: Amenities, property conditions & facilities Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning. ##### Liam ### 4/10 Poor #### FRANCISCA Aug 16, 2022 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service There was fungus in the bathroom, in the shower and walls. Restaurant menu has a wide variety of food and drinks, service at the restaurant very nice, perfect. We had an issue but there was responsibility of the front desk, they did not take the guarantee of my stay and gave me the room key anyway. The person who was on night shift call us at 00.30am yelling at the phone to inform us the inconvenient they have and hang up meanwhile he was speaking on the phone. Front Desk knew that we leave next day at 06.00am, we notice that at our check-in twice. Next day I paid directly and the person (old man) was not able to empathize nor apologize. That manner made our stay difficult to enjoy and none of us feel welcome, safe and confortable. ##### FRANCISCA Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Rodrigo Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena Estadia. Lugar muy acogedor y personal muy atento. ##### Rodrigo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Cristian Jun 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Todo perfecto el personal muy amable ##### Cristian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### KOSUKE Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### KOSUKE Stayed 1 night in Jun 2025 ### 8/10 Good #### Jorge Claudio Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jorge Claudio Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Margarita Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Margarita Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### ROSANA Mar 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima estadia, pecaram no café da manhã... O hotel me surpreendeu, ficamos em um quarto com vista para o lago e era deslumbrante. O bar também era super agradável e fomo muito bem atendidos, comendo um peixe empanado com papas fritas que estava delicioso. O café da manhã deixou a desejar, poucas opções de pães e frutas e achei muito fraco para o porte do hotel. Afora isso o quarto era espaçoso e as roupas de cama e banho eram ótimos. ![Passeio pela cidade](https://a.travel-assets.com/ugc/hotel-reviews/FDAA59166371E49B82E57CB27002A7B4583F350A1743116629987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Vista do quarto](https://a.travel-assets.com/ugc/hotel-reviews/7C9ABA8B54466AB40C77974D0CB7285B2879CFB51743116629460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Acomodação](https://a.travel-assets.com/ugc/hotel-reviews/42EB6B8299667F5E8496BDE3405753C276E321B81743116629693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Catedral da Cidade](https://a.travel-assets.com/ugc/hotel-reviews/7F3E3E4B12527DEE6603025C1D5809788933BA0C1743116712412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ROSANA Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David Mar 26, 2025 ##### David Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### George Mar 24, 2025 ##### George Stayed 1 night in Mar 2025 ### 6/10 Okay #### Verified traveller Mar 18, 2025 #### média Razoável ##### Verified traveller Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Hawaiian Village Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-Hilton-Hawaiian-Village-Waikiki-Beach-Resort.h13857.Hotel-Information) > > [Boston Marriott Long Wharf](https://www.expedia.ca/Boston-Hotels-Boston-Marriott-Long-Wharf.h7256.Hotel-Information) > > [Rio Serrano Hotel + Spa](https://www.expedia.ca/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) > > [Fiesta Americana Condesa Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Fiesta-Americana-Condesa-Cancun-All-Inclusive.h1112.Hotel-Information) > > [Lakeview Signature, Trademark Collection by Wyndham](https://www.expedia.ca/Winnipeg-Hotels-Lakeview-Signature.h460383.Hotel-Information) > > [Liberty Suites Hotel](https://www.expedia.ca/Toronto-Hotels-Liberty-Suites-Hotel.h8510999.Hotel-Information) > > [Cheap Hotels in Dorval](https://www.expedia.ca/Dorval-Hotels-Cheap-Hotels.0-0-d6744-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Ecocamp Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Ecocamp-Patagonia.h4530900.Hotel-Information) > > [Hotels in Tokyo](https://www.expedia.ca/Tokyo-Hotels.d179900.Travel-Guide-Hotels) > > [Iberostar Waves Cozumel - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-Iberostar-Cozumel-All-Inclusive.h889873.Hotel-Information) > > [Sonder by Marriott Bonvoy Lambert Apartments Old Montreal](https://www.expedia.ca/Montreal-Hotels-Sonder-Lambert.h96262466.Hotel-Information) > > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Tierra Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Tierra-Patagonia-Hotel-And-Spa.h4644789.Hotel-Information) > > [Balfour Miami Beach, a Morgans Originals hotel](https://www.expedia.ca/Miami-Hotels-The-Balfour-Hotel.h868695.Hotel-Information) > > [the DOUGLAS, Autograph Collection](https://www.expedia.ca/Vancouver-Hotels-The-DOUGLAS.h17671696.Hotel-Information) > > [Truss Hotel Times Square](https://www.expedia.ca/New-York-Hotels-Cassa-Times-Square-Hotel.h8959009.Hotel-Information) > > [LaPlaya Beach & Golf Resort - A Noble House Resort](https://www.expedia.ca/Naples-Hotels-LaPlaya-Beach-Golf-Resort-A-Noble-House-Resort.h25199.Hotel-Information) > > [Armon Plaza Montreal Airpt, Trademark Collection by Wyndham](https://www.expedia.ca/Montreal-Hotels-Armon-Plaza-Montreal-Airpt.h25626.Hotel-Information) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Holiday Inn Kingston Waterfront by IHG](https://www.expedia.ca/Kingston-Hotels-Holiday-Inn-Kingston-Waterfront.h4812.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Hamburg (HAM)](https://www.expedia.ca/lp/flights/yul/ham/montreal-to-hamburg) > > [Flights from Toronto (YYZ) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yyz/sin/toronto-to-singapore) > > [Flights from Toronto (YYZ) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyz/yyj/toronto-to-victoria) > > [Flights from Calgary (YYC) to Chantilly (IAD)](https://www.expedia.ca/lp/flights/yyc/iad/calgary-to-washington) ### Packages > [Cape Enrage Lighthouse](https://www.expedia.ca/Cape-Enrage-Lighthouse-Waterside.d6281547.Vacation-Attraction) > > [Magnetic Hill Zoo](https://www.expedia.ca/Magnetic-Hill-Zoo-Moncton.d6131990.Vacation-Attraction)