Dear Benoit, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Stephane, We really appreciate your comments and your excellent rating, it makes us happy to know that your experience was great and for choosing us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Thank you for your comments. We have checked with our area managers so as not to overlook these details and are committed to meeting your expectations on your next visit and making your stay more pleasant. We hope to have the opportunity to have you again

Dear Martha Angelina, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Estimada Judith, Agradecemos infinitamente sus comentarios y su excelente puntuación, nos hace felices saber que su experiencia fue genial y por habernos elegido como su mejor opción y descanso en la ciudad. Es un honor tenerlo como nuestro huésped y por eso siempre queremos ofrecerle el mejor de nuestros servicios, logrando así una grata e increíble experiencia, ¡estaremos encantados de recibirlo la próxima vez!

Estimada Juan Miguel, Muchas gracias por tomarse el tiempo para calificarnos y darnos tan excelente reseña. Estamos muy contentos de saber que hemos cumplido con sus expectativas y que ha disfrutado de su estancia en Hotels Voila. Su opinión es muy importante para nosotros ya que son un motivo para seguir mejorando nuestro servicio, tendremos en cuenta su sugerencia y le aseguro que lo tomaremos en cuanta. ¡Esperamos verle en un futuro próximo!

Dear John, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Jose , We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Laura, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Steven, We are infinitely grateful for your excellent rating, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Ankit , We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Kimberlee, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Kinberli, We are infinitely grateful for your excellent rating, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Mariela, Thank you very much for taking the time to rate us and giving us such an excellent review. We are very happy to know that we have met your expectations and that you enjoyed your stay at Hotels Voila. Your opinion is very important to us as they are a reason to keep improving our service, we will take your suggestion into account and I assure you that we will take it into account, we hope to see you in the near future!Translated with DeepL.com (free version)

Estimada Brenda, nos encanta saber que tu estancia fue placentera, esperamos que nos vuelvas a visitar.

Dear Steve, we are pleased to know that your stay was very pleasant and knowing that you will visit us again will inspire us to continue improving. We will wait for you in the next opportunity

Dear Toni, we love to know that your stay was pleasant, it inspires us to always provide the best service. We hope you visit us again

Dear Sandra, We are infinitely grateful for your excellent rating, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Sonya, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Jhon, thank you very much for your comment, we will go up to the area in charge of these to handle them, we hope you visit us again.

Dear Amanda , We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Claudia, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Claudia , We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Kathleen, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Carlos , We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Andrea, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Estimado Ernesto, buenas tardes, el día 29 de marzo el departamento de reservas del hotel Voila acepto tu solicitud de cancelación gratuita, sin embargo, debido a que el pago fue gestionado por Expedia debes comunicarse directamente con ellos.

Dear Michael , We are infinitely grateful for your comments and your excellent rating, it makes us happy to know that your experience was great. Your review means a lot to us, I assure you that we will take your suggestions into account, we will be happy to welcome you next time!

Dear William, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Theodore, We are infinitely grateful for your comments and your excellent rating, it makes us happy to know that your experience was great. Your review means a lot to us, we will be happy to welcome you next time!

Estimada Ana, Agradecemos infinitamente sus comentarios y su excelente puntuación, nos hace felices saber que su experiencia fue genial y por habernos elegido como su mejor opción y descanso en la ciudad. Es un honor tenerlo como nuestro huésped y por eso siempre queremos ofrecerle el mejor de nuestros servicios, logrando así una grata e increíble experiencia, ¡estaremos encantados de recibirlo la próxima vez!

Estimado Franz, Agradecemos infinitamente sus comentarios y su excelente puntuación, nos hace felices saber que su experiencia fue genial y por habernos elegido como su mejor opción y descanso en la ciudad. Es un honor tenerlo como nuestro huésped y por eso siempre queremos ofrecerle el mejor de nuestros servicios, logrando así una grata e increíble experiencia, ¡estaremos encantados de recibirlo la próxima vez!

Dear Jessica, Thank you very much for taking the time to rate us and giving us such an excellent review. We are very happy to know that we have met your expectations and that you enjoyed your stay at Hotels Voila. Your opinion is very important to us as they are a reason to keep improving our service, we will take your suggestion into account and I assure you that we will take it into account, we hope to see you in the near future!

Dear Marcus, We are infinitely grateful for your comments and your excellent rating, it makes us happy to know that your experience was great. Your review means a lot to us, we will be happy to welcome you next time!

Dear Heather, We are infinitely grateful for your excellent rating, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Good morning Manuel, the mayor of Cartagena is carrying out some locative work in the streets of the center, including the hotel street. These adjustments have already been completed, we hope you can visit us in the next opportunity, it will be a pleasure for us.

Dear Rosa, We are infinitely grateful for your comments and your excellent rating, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Audrey, We are infinitely grateful for your comments and your rating, it makes us happy to know that your experience was great. Your review means a lot to us, I assure you that we will take your suggestions into account, we will be happy to welcome you next time!

Dear Jeily, Thank you very much for taking the time to rate us. We are very happy to know that we have met your expectations and that you enjoyed your stay at Hotels Voila. Your rating is very important to us. We look forward to seeing you in the near future!

Dear Sofia G, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Good afternoon Alejandra, at this time construction works are being carried out in the city of Cartagena, including streets near the hotel, as part of a structural renovation process in the city of Cartagena led by the mayor's office.Our main commitment is to provide you with a comfortable and pleasant experience during your stay. Despite external circumstances, our team will always beavailable to assist you with any needs you may have to ensure you enjoy your time at our hotel to the fullest.We sincerely appreciate your choice to stay with us and we hope you can visit us in the near future.

Dear Cristina, We are infinitely grateful for your excellent rating, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Sarah, We are infinitely grateful for your comments and your excellent score, it makes us happy to know that your experience was great and for having chosen us as your best option and rest in the city. It is an honor to have you as our guest and that is why we always want to offer you the best of our services, thus achieving a pleasant and incredible experience, we will be happy to welcome you next time!

Dear Richard and Stella , Thank you very much for taking the time to rate us. We are very happy to know that we have met your expectations and that you enjoyed your stay at Hotels Voila. Your rating is very important to us. We look forward to seeing you in the near future!

Dear Brenda, We are infinitely grateful for your excellent rating, it makes us happy to know that your experience was great. We look forward to welcoming you next time!

Good morning Sydney, thank you for your comments, they help us to continue improving. I'm glad the room issue was resolved. The hotel has a very strict policy and zero tolerance for sexual tourism, however in any place in the city where tourism occurs there are some people who are dedicated to them, we hope you understand this is a situation external to the hotel.

Dear Eloisa V, We are infinitely grateful for your comments and your excellent rating, it makes us happy to know that your experience was great. Your review means a lot to us, we look forward to welcoming you next time!