Title: Hotel Fenix Beach Cartagena - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fenix Beach Cartagena Travelers unwind at the poolside bar after a day of water sports, while the ocean breeze sweeps across Bocagrande Beach where sunbathers relax ## Photo gallery for Hotel Fenix Beach Cartagena ![On the beach, white sand, beach cabanas, sun loungers - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/15779a01.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/a9730a03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Bungalow, Multiple Beds, Garden View, Garden Area - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/967913e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | Balcony view - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/a165af14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Villa | View from room - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/w2400h1599x0y0-9afbf728.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fenix Beach Cartagena serves a free full breakfast and offers beachfront dining with ocean views. The spa provides massages, while adventurous guests join ecotours, boat excursions, or kayaking trips. Past visitors frequently comment on the attentive service from the staff. ## Reviews 8.8 Excellent ## Popular amenities - Breakfast included - Spa - Free WiFi - Restaurant ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 9 of 9 rooms ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/16cbd474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.2 Wonderful 32 reviews ### Highlights Balcony Individually furnished Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Designer toiletries Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Family Bungalow, 2 Bedrooms ![Family Bungalow, 2 Bedrooms](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/a82a4003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Bungalow, 2 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Yard Terrace Separate dining area Individually furnished Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 646 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 2 Twin Beds and 1 Queen Bed - Garden view ### View all photos for Superior Bungalow ![Superior Bungalow](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/ff704e64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Bungalow 8.0 Very good 3 reviews ### Highlights Yard Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding - 323 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Bed - Garden view ### View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View ![Presidential Suite, 1 King Bed with Sofa bed, Sea View](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/254b2076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed with Sofa bed, Sea View 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Flat-screen TV Premium bedding Separate bedroom Blackout drapes/curtains Designer toiletries Private bathroom - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed - Sea view ### View all photos for Luxury Villa ![Luxury Villa | View from room](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/w2400h1599x0y0-9afbf728.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa 8.8 Excellent 3 reviews ### Highlights Individually furnished Private pool Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom - 861 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Sofa Beds ### View all photos for Casa Deluxe - Casa Playa ![Casa Deluxe - Casa Playa | Terrace/patio](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/43680374.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Deluxe - Casa Playa ### Highlights Separate dining area Individually furnished Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding 4 bedrooms - 1507 sq ft - 4 bedrooms - Sleeps 9 - 3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed - Ocean view ### View all photos for Family Villa ![Family Villa](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/0ef2577c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa ### Highlights Separate dining area Individually furnished Private pool Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding - 1292 sq ft - 2 bedrooms - Sleeps 8 - 2 King Beds and 4 Twin Sofa Beds ### View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area ![Deluxe Bungalow, Multiple Beds, Garden View, Garden Area](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/w2400h1599x0y0-97d2bb56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Bungalow, Multiple Beds, Garden View, Garden Area 10.0 Exceptional 2 reviews ### Highlights Separate dining area Individually furnished Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom - 700 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Beds - Garden view ### View all photos for Standard Bungalow ![Standard Bungalow](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/080b3dfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Bungalow ### Highlights Individually furnished Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Designer toiletries - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Fenix-Beach-Cartagena.h10646689.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Fenix-Beach-Cartagena.h10646689.Hotel-Information) ## About the area Located in Cartagena, Hotel Fenix Beach Cartagena is in the suburbs and on the beach. San Fernando Fort and San Felipe de Barajas Castle are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Bocagrande Beach and Cartagena de Indias Convention Center are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. [Visit our Cartagena travel guide](https://www.expedia.ca/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.36270%2C-75.54170&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IBq97luJjbVlc6bk-1um51ffKuU=) Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018 ### What's nearby - Playa de Punta Arena 1 min walk \- 0.0 km ### Restaurants - Society Bar At Hilton - Julia's Food - Charlie’s Coffee - Club Amare - Marketing ## About this property ### Hotel Fenix Beach Cartagena Upscale hotel near Bocagrande Beach Located close to Port of Cartagena and San Fernando Fort, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar, and a beach bar. With a beachfront location, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Enjoy onsite activities like ecotours, boat tours, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception. Additional perks include: - An outdoor pool along with a swim-up bar - Airport drop-off service (surcharge), express check-out, and a TV in the lobby - Wedding services, concierge services, and multilingual staff - Water sports equipment, a vending machine, and beach towels - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. More conveniences in all rooms include: - Designer toiletries and showers - 43-inch flat-screen TVs with Netflix, streaming services, and premium channels - Wardrobes/closets and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/2000000/1800000/1797100/1797009/f451d8de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dann Cartagena El Laguito - Pool - Breakfast included - Kids pool - Free WiFi 9.2 Wonderful 1,312 reviews CA $194 CA $194 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1797009&PinnedHotelID=1797009&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16280000/16272500/16272500/3e861f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Apple Beach Cartagena - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 148 reviews CA $393 CA $393 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=16272500&PinnedHotelID=16272500&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/96000000/95280000/95271000/95270974/733b9b83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Isla del Sol Rosario Islands - 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Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=20513675&PinnedHotelID=20513675&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour airport drop-off shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Free full breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A beach bar - A poolside bar - A restaurant - A swim-up bar - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Things to do - Boat tours - Ecotours - Kayaking - Library - Outdoor pool - TV in common areas - Water sports equipment ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - On the beach - Rooftop terrace ### Spa - Couples treatment rooms - Deep-tissue massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lever door handles - No elevator - Smooth flooring in room - Stair-free path to entrance - Well-lit path to entrance ### More - 2 floors - 7 buildings - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with premium cable channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Individual furnishings - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of COP 90000 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Administrative fee: COP 6000 per person, per night - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4) - Airport shuttle fee per child: COP 60000 (up to 4 years old) - Pet fee: COP 90000 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators There is limited hot water on site If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Playa Vista Tierra Bomba Island Fenix Cartagena Cartagena Hotel Fenix Beach Cartagena Hotel Hotel Fenix Beach Cartagena Cartagena Hotel Fenix Beach Cartagena Hotel Cartagena ## Frequently asked questions ### Does Hotel Fenix Beach Cartagena have a pool? ### How much does it cost to stay at Hotel Fenix Beach Cartagena? ### Is Hotel Fenix Beach Cartagena pet-friendly? ### How much is parking? ### What time is check-in at Hotel Fenix Beach Cartagena? ### What time is check-out at Hotel Fenix Beach Cartagena? ### Does Hotel Fenix Beach Cartagena provide a shuttle to the airport? ### Where is Hotel Fenix Beach Cartagena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Fenix Beach Cartagena Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 419 8 - Good 114 6 - Okay 40 4 - Poor 18 2 - Terrible 32 ## Reviews ### 10/10 Excellent #### Paola Jan 13, 2026 Liked: Cleanliness, property conditions & facilities Very relaxing hotel … New Year’s party was amazing ##### Paola Stayed 2 nights in Dec 2025 ### 8/10 Good #### Paola Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beach service was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/9c0c6d31-5acd-4ce6-a635-3a6043c03273-1768329918256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paola Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Alexandra Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beach view was amazing and the food options were delicious. ##### Alexandra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sara Dec 16, 2025 Liked: Cleanliness, property conditions & facilities Our room was gorgeous. The grounds were kept clean. Lots of beds on the beach, available all day. ![](https://a.travel-assets.com/ugc/hotel-reviews/e8dd5ad4-13f9-4064-9fd3-13684af92668-1765843666351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d865793b-d830-41d1-83db-0e80eb284388-1765843667861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sara Stayed 3 nights in Dec 2025 ### 8/10 Good #### Vicki Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly and made it a great experience. ##### Vicki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jay Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place to just hang out on the beach and pet friendly ##### Jay Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Maria Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip. ##### Maria Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Beatriz Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff really friendly ##### Beatriz Stayed 2 nights in Mar 2025 ### 8/10 Good #### David Jun 23, 2025 Liked: Staff & service Disliked: Property conditions & facilities The staff are the best part. The beach is rocky and a boat is required to leave the property. ##### David Stayed 4 nights in Jun 2025 ### 8/10 Good #### Conner Aug 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed our stay at fenix beach club! We stayed in the deluxe bungalow which was very nice and cleaned daily. Though the downfalls of fenix for us were the food price for relatively mediocre food as well as the slow service during breakfast and dinner time as we waited on average of 45 minutes just to be served. However the staff were very kind and helpful which made the overall stay at fenix very enjoyable and we would recommend staying there to anyone in the future. ##### Conner Stayed 5 nights in Jul 2025 ### 8/10 Good #### Tanecia Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the beautiful property. There’s so many beautiful areas for photos and the beds are super comfortable. The beach view is great and the staff were amazing. We did find the food and drinks a bit pricey and there was a slight odor in our room. Also we did not know about boat times and we sent several messages and the response time was very slow so we ended up canceling three of the days we were going to stay there due to not being able to get a boat after our flight or before our early morning flight out and they refused to refund that day which was pretty disappointing since we didn’t stay there however I would recommend but be sure to read all fine print and contact them way in advance ##### Tanecia Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Alejandro Sep 10, 2025 Disliked: Cleanliness, amenities, property conditions & facilities My toilet in my room kept overflowing even after it was fixed the first time. No phone so I would have to leave my room if I desired anything for me or for the room. Early morning construction woke me up. At night dogs around the property would bark at night, and worse if it starts to rain. I saw dogs without their leash and saw two cats around the reception area. I mean why have animals wandering around the property? One of the dogs barked at me as it was blocking the path to go to my room. Furniture at the beach were dirty and covered with ants. I went to gag some breakfast and I sat down waiting for 15 minutes to be served. I lost my patience and left. Thank goodness there were snacks in my room and water in my minibar. I miss the hop on and off bus tour because the boat couldn’t make it on time to the hotel due to the rain. Plus as I walked around to explore the property the walkway had cracks and I almost fell. I was miserable ![](https://a.travel-assets.com/ugc/hotel-reviews/13e854c0-8d88-46f2-887d-88ef52c80bc0-1757527765533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4a92815a-92a9-4673-b104-c743c184d2ea-1757527765391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7cde2dd-970c-46cb-9a04-d949fdee5be6-1757527761936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alejandro Stayed 7 nights in Sep 2025 ### 2/10 Terrible #### Tat Jun 6, 2025 Disliked: Amenities, property conditions & facilities The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy. ##### Tat Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Hernandez Castellar Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everthing it was beautiful ##### Hernandez Castellar Stayed 1 night in Dec 2025 ### 8/10 Good #### Leigh Dec 10, 2025 Liked: Cleanliness Beach front seats were well done. Evening was relaxed with DJ. Rooms were nice & spacious. ##### Leigh Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Hannah Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, ideal for relaxing. Staff were very friendly and attentive. ##### Hannah Stayed 2 nights in Oct 2025 ### 8/10 Good #### Cesar Nov 3, 2025 Liked: Cleanliness, staff & service, amenities Good place ##### Cesar Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Gustavo Sep 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great atmosphere and views. The best feature is their private beach, free of annoying sellers, which is rare in Cartagena. The staff was very attentive and the food was delicious. ##### Gustavo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tristan Jun 1, 2025 The staff have been incredible and so great! ##### Tristan Stayed 1 night in May 2025 ### 6/10 Okay #### Juan Jul 4, 2025 Liked: Cleanliness Nice little get away from the city at a cheaper price than Rosario Islands. Not much to do other than the beach and pool ##### Juan Stayed 1 night in May 2025 ### 10/10 Excellent #### Fredy Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really Good, employees are very kind. Hotel should announce that tips are included in the final bill. ##### Fredy Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Luis Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place great services ##### Luis Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### HECTOR Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ##### HECTOR Stayed 7 nights in May 2025 ### 2/10 Terrible #### Michelle Nov 18, 2025 Disliked: Cleanliness, property conditions & facilities We were never able to check in because we never received the check in email or ever heard back from them after multiple messages and phone calls on how to get to the boat. We arrived in cartegena with no help from them at all. I’m extremely upset and it is all completely unacceptable! ##### Michelle Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sergio Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fénix Beach Excelente Excelente todo ##### Sergio Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Luxury Atlantic Beach Retreat-2 Masters-Pool-Steps to Ocean-Restaurants & Bars](https://www.expedia.ca/Morehead-City-Hotels-107-W-Bogue-Blvd-Unit-3-Sleeps-6-2-Br-3-Levels-Overlooking-Pool-Walk-To-Beach.h69778019.Hotel-Information) > > [Franklyn D. 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