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Hotel Casa San Agustin

4.5 star property
Colonial hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium channels, TV, DVD player
Creator video - submitted by kelsey kotzur
2 bars/lounges, poolside bar
Terrace/patio
Royal Suite, 2 Bedrooms, Jetted Tub, City View | Living area
Experience historic Cartagena at Hotel Casa San Agustin. Unwind with a rooftop view, explore the garden and library or enjoy Latin American cuisine at Alma restaurant. With free in-room WiFi, sun loungers by the pool and attentive staff who provide helpful concierge services.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry
  • Room service

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Deluxe Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Pillowtop bed
Premium bedding
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1981 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Bocagrande Beach - 3 min drive - 1.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante Bar - ‬2 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Buena Vida - ‬1 min walk
  • ‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Casa San Agustin

Luxury historic hotel near Clock Tower
Located close to Cartagena de Indias Convention Center, Hotel Casa San Agustin provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. Treat yourself to a facial, a massage, or a manicure/pedicure at Aurum Spa, the onsite spa. The on-site Latin American cuisine fine-dining restaurant, Alma, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Luggage storage, a TV in the lobby, and a front-desk safe
  • Concierge services, wedding services, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Casa San Agustin offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More amenities include:
  • Frette Italian sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Designer toiletries, showers, and hair dryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, free infant beds, and ceiling fans

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 1057800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 300000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 1057800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa San Agustin?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on Sept 22, 2025 start from CA $611.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa San Agustin?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Casa San Agustin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa San Agustin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 300000 per vehicle applies.

Where is Hotel Casa San Agustin located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

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Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 401 out of 440 reviews
Rating 8 - Good. 25 out of 440 reviews
Rating 6 - Okay. 7 out of 440 reviews
Rating 4 - Poor. 4 out of 440 reviews
Rating 2 - Terrible. 3 out of 440 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 3 nights in Jul 2025

10/10 Excellent

Annie Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for a couple. I would stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was friendly
Stayed 5 nights in May 2025

10/10 Excellent

Suubi

Liked: Cleanliness, amenities, property conditions & facilities
Stay was perfect. Plan to visit again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria Leticia Alvarado

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we loved every detail about our stay. The service is outstanding!
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful hotel. Pictures don’t do justice. This place is beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Faultless… beautiful room, excellent restaurant and friendly helpful staff right in the centre of the old city of Cartagena. This is now our third stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, sublime service, excellent service. Spotless
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Cartagena.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hospitality. I have ever experienced. I travel around the world a lot but the people and service were excellent. World class
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Excellent location, beautiful hotel, fabulous staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at 3 hotels while we were in Columbia and Augustine was our favorite. Everything about it was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Shantha

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel in the world
Stayed 1 night in Jan 2025

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Great place to stay very convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of historical Cartagena. The attentions to detail were excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Agustin went above and beyond all expectations! Special shout out to David who truly made our trip spectacular.
Stayed 5 nights in Feb 2025

10/10 Excellent

Aanal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & opportunity to live in a typical colonial Casa. Everything was top class & met our expectations. David at the front desk took special care of all our needs.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marietta

Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely Hotel in a beautiful renovated 17c building that were formerly 3 homes! The staff was attentive and friendly and helpful. The room we had was comfortable and nicely decorated with a nice bathroom and great shower! The breakfast was delicious and the restaurant was top notch! Would definitely stay there again when we return to Cartagena.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful and charming. It’s definitely a luxury hotel that and I’ll be returning whenever I’m in Cartagena. The room is absolutely gorgeous and has a private pool and courtyard.
Stayed 1 night in Feb 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Would certainly stay at the property again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Feb 2025