Title: Casa Santa Ana Hotel Boutique - Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Santa Ana Hotel Boutique - Spa Victorian hotel with a full-service spa and free breakfast ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/3c9c4f9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/w666h1016x4y5-094de9ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/w709h538x4y0-c906e75b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/429666bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/2f980aa7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Santa Ana Hotel Boutique - Spa is in Cartagena's Walled City. Guests enjoy a full breakfast before visiting Romance-Spa for manicures, pedicures, and body treatments. The rooftop pool is perfect for unwinding after exploring the historic area. 9.4 Exceptional ## Popular amenities - Pool - Spa - Room service - Bar - Breakfast included - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/d4a3d23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator TV Hypo-allergenic bedding Pillow menu - 194 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/d4a3d23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Sleeps 5 - 1 Queen Bed and 3 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/2f980aa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator TV Hypo-allergenic bedding Pillow menu - 269 sq ft - Sleeps 3 - 1 Queen Bed OR 1 Queen Bed and 1 Double Bed ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/1735a3ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury House ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator TV Hypo-allergenic bedding Pillow menu - 4090 sq ft - Sleeps 14 - 5 Queen Beds and 4 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/5000000/4540000/4537400/4537306/d585bffc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Cartagena Morros by IHG La Boquilla - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Casa-Santa-Ana-Hotel-Boutique-Spa.h4581022.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Casa-Santa-Ana-Hotel-Boutique-Spa.h4581022.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42048%2C-75.54492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OL1gzwbmOeDlWHG8fGsHq3M7WHk=) Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001 #### What's nearby - Cartagena de Indias Convention Center - 6 min walk - 0.6 km - Walls of Cartagena - 9 min walk - 0.8 km - San Felipe de Barajas Castle - 9 min walk - 0.8 km - Clock Tower - 9 min walk - 0.8 km - Bocagrande Beach - 3 min drive - 2.1 km #### Getting around - Rafael Nunez Intl. Airport (CTG) - 14 min drive #### Restaurants - ‪Di Silvio Trattoria - ‬1 min walk - ‪Doña Lola - ‬2 min walk - ‪Celele - ‬3 min walk - ‪Salon Tropical - ‬1 min walk - ‪Rebelion - ‬1 min walk ## About this property ### Casa Santa Ana Hotel Boutique - Spa Upscale boutique hotel near Cartagena de Indias Convention Center Near Clock Tower, Casa Santa Ana Hotel Boutique - Spa provides free full breakfast, an airport shuttle, and a rooftop terrace. Indulge in a manicure/pedicure, a facial, and a body scrub at Romance-Spa, the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and a hair salon. Other perks at this hotel include: - An outdoor pool along with sun loungers - Limo/town car service, free bicycle rentals, and a front-desk safe - A computer station, smoke-free premises, and luggage storage - Tour/ticket assistance, 1 meeting room, and wedding services Room features All guestrooms are individually furnished, and boast comforts such as pillow menus and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Extra amenities include: - Hypo-allergenic bedding, down comforters, and sofa beds - Bathrooms with rainfall showers and hair dryers - 42-inch TVs with cable channels - Refrigerators, free infant beds, and ceiling fans ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30710000/30705600/30705541/6385389f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 303 reviews CA $289 CA $289 total Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=30705541&PinnedHotelID=30705541&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/5000000/4740000/4739400/4739392/1a8f723c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GHL Collection Armería Real Hotel Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 8.6 Excellent 481 reviews CA $239 CA $239 total Nov 3 - 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Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=28839304&PinnedHotelID=28839304&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/15000000/14640000/14635900/14635813/2b7320b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dorado Plaza Boutique Calle del Arsenal Cartagena Walled City - Free WiFi - Air conditioning - Laundry - Housekeeping 7.8 Good 102 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=14635813&PinnedHotelID=14635813&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Limo/town car service ### Food and drink - Free full breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - Snack bar/deli ### Things to do - Free bicycle rentals - Full-service spa - Outdoor pool - Shopping ### Family friendly - In-room crib - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Computer station - Meeting room ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Built in 2009 - Smoking not allowed - Victorian architecture ## Room amenities ### Bedroom - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) - Single sofa bed ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 42-inch TV with cable channels - iPod dock ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Ceiling fan - Desk - Free daily newspapers - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for COP 120000 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 50000 per vehicle (roundtrip) - Rollaway bed fee: COP 120000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casa Santa Ana Boutique Spa Casa Santa Ana Boutique Spa Cartagena Casa Santa Ana Hotel Boutique Spa Casa Santa Ana Hotel Boutique Spa Cartagena Casa Santa Ana Hotel Spa Casa Santa Ana Spa Cartagena Casa Santa Ana Hotel Boutique - Spa Hotel Casa Santa Ana Hotel Boutique - Spa Cartagena Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena ## Frequently asked questions ### Does Casa Santa Ana Hotel Boutique - Spa have a pool? > Yes, this property has an outdoor pool. ### Is Casa Santa Ana Hotel Boutique - Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa Santa Ana Hotel Boutique - Spa? > Casa Santa Ana Hotel Boutique - Spa doesn't offer parking. ### What time is check-in at Casa Santa Ana Hotel Boutique - Spa? > Check-in start time: 3 PM; Check-in end time: 11:30 PM. ### What time is check-out at Casa Santa Ana Hotel Boutique - Spa? > Check-out is at noon. ### Does Casa Santa Ana Hotel Boutique - Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies. ### Where is Casa Santa Ana Hotel Boutique - Spa located? > Located in Cartagena Walled City, this spa hotel is within a 15-minute walk of Ciudad Movil Cultural Center, Cartagena de Indias Convention Center, and Clock Tower. Plaza de la Trinidad and Santisima Trinidad Church are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Santa Ana Hotel Boutique - Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 28 6 - Okay 4 4 - Poor 1 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 10/10 Excellent #### John Mar 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Casa ana Amazing Fabulous friendly staff made us feel ver comfortable ##### John Stayed 3 nights in Mar 2020 ### 8/10 Good #### Luis Feb 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa opcão custo benefício Bom serviço e tudo arrumado Muito boa localização e sossego em Getsêmani ##### Luis Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Anita, Toronto Feb 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back. ##### Anita Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Annette Feb 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place in the charming Getsemani area Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place. ##### Annette Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Great location Great staff that was very kind and helpful. Very clean ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 29, 2020 The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it! ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Ismael, Montréal, Qc Jan 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel à l'abris du bruit de Cartagena. Excellent déjeuner. ##### Ismael Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Girlstrip, Washington D.C Nov 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to. ##### Girlstrip Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### Irodriguez, Los Angeles, CA Oct 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it. ##### Irodriguez Stayed 4 nights in Sep 2019 ### 8/10 Good #### Verified traveller Aug 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean comfortable room. Excellent breakfast. Nice rooftop pool. ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Claudio Aug 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel confortable en zona interesante El hotel es fantástico, al igual que la atención. El spa muy deteriorado; por eso no le doy máxima puntuación. la zona es muy buena, excepto por un par de calles.... recomiendo el restaurante Cháchara, muy cerca del hotel. Sencillo pero con un ambiente fantástico!! y música en vivo. ##### Claudio Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city! ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Jul 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, staff was awesome along with morning breakfast! ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Ana Maria Jul 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing! ##### Ana Maria Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller Jun 29, 2019 Liked: Cleanliness City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old ##### Verified traveller Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### JULIANA Jun 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é pequeno mas muito aconchegante, fomos recebidos com uma limonada de coco deliciosa (que veio a calhar pois o calor é super abafado por lá), o staff extremamente cordial e prestativo. Recomendo muito. ##### JULIANA Stayed 2 nights in Jun 2019 ### 8/10 Good #### Jul Jun 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy linda la casa y el servicio excelente, está a una cuadra de una plaza donde siempre hay comida, música y fiesta... pero a pesar de eso es muy tranquila la casa boutique y no se escucha ruido. Muy cerca de todas las atracciones turísticas ##### Jul Stayed 3 nights in May 2019 ### 10/10 Excellent #### Jens May 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top location to discover the Centro Historico Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window). ##### Jens Stayed 3 nights in May 2019 ### 10/10 Excellent #### Verified traveller May 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back. ##### Verified traveller Stayed 5 nights in May 2019 ### 8/10 Good #### Alejandra Apr 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran opción en Cartagena Agradable casa de 5 habitaciones, el desayuno muy bueno y excelente ubicación. ##### Alejandra Stayed 4 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 14, 2019 Liked: Cleanliness, staff & service Disliked: Room comfort #### A little too green We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water. ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect; location, facilities, and one special mention to the staff!! ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay ##### Verified traveller Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Jessica Mar 7, 2019 Casa Santa Ana was certainly nice, but overpriced for what it is. I had spent the first two nights in Cartagena elsewhere for less money and everything about Casa Santa Ana fell short in comparison. It was really the little things that made a big difference, we didn't have any soap in the room? You had to pay for water, being that you can't drink the tap water I expected the hotel to provide drinking water (at least a bottle a day?) The WiFi didn't work for the first day we were there and it was in and out for the rest of our stay. The first day/night we were there it took 10-15 minutes to get into the hotel as you don't have a key to the front entrance and have to use the knocker on the front door (I'm pretty sure the buzzer was broken?). All in all I'd say your money can definitely go further elsewhere. ##### Jessica Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Terrell, Cooper City, Florida Feb 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in more of a local area but within walking distance of the old town area. It is a restored colonial home. The hotel on request provided transportation to and from the airport. The hotel staff made a great breakfast and were very helpful in providing us with a one-day guided tour of the city. We felt perfectly comfortable walking around the area. It was a much more relaxed environment than the tourist laden old town area. ##### Terrell Stayed 2 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Decameron Cartagena All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Decameron-Cartagena-All-Inclusive.h17188.Hotel-Information) > > [Estelar Cartagena de Indias Hotel](https://www.expedia.ca/Cartagena-Hotels-Estelar-Cartagena-De-Indias-Hotel.h15927705.Hotel-Information) > > [Hotel Caribe by Faranda Grand, a member of Radisson Individuals](https://www.expedia.ca/Cartagena-Hotels-Hotel-Caribe-By-Faranda-Grand.h20609.Hotel-Information) > > [InterContinental Cartagena De Indias by IHG](https://www.expedia.ca/Cartagena-Hotels-Intercontinental-Cartagena-De-Indias.h7985087.Hotel-Information) > > [Hotels in Maple Ridge](https://www.expedia.ca/Maple-Ridge-Hotels.d10581.Travel-Guide-Hotels) > > [Ermita Cartagena, a Tribute Portfolio Hotel by Marriott](https://www.expedia.ca/Cartagena-Hotels-Ermita.h42504908.Hotel-Information) > > [Hotel Dann Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009.Hotel-Information) > > [Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Dreams-Karibana-Cartagena-Golf-Spa-Resort-All-Inclusive.h16523451.Hotel-Information) > > [Hotel Almirante Cartagena - Colombia](https://www.expedia.ca/Cartagena-Hotels-Hotel-Almirante-Cartagena-Colombia.h1378320.Hotel-Information) > > [Country Inn & Suites by Radisson, Saskatoon, SK](https://www.expedia.ca/Saskatoon-Hotels-Country-Inn-Suites-By-Radisson.h13671.Hotel-Information) > > [Hotel Estelar Playa Manzanillo](https://www.expedia.ca/Cartagena-Hotels-Hotel-Estelar-Playa-Manzanillo.h4675608.Hotel-Information) > > [Hotel Cartagena Dubai](https://www.expedia.ca/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924.Hotel-Information) > > [Hilton Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hilton-Cartagena.h9257.Hotel-Information) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) > > [Hotel Cartagena Plaza](https://www.expedia.ca/Cartagena-Hotels-Hotel-Cartagena-Plaza.h1533589.Hotel-Information) > > [Excellence El Carmen - Adults Only All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Excellence-El-Carmen-Adults-Only-All-Inclusive.h12570728.Hotel-Information) > > [Hyatt Regency Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hyatt-Regency-Cartagena.h15914053.Hotel-Information) > > [OZ Hotel Luxury](https://www.expedia.ca/Cartagena-Hotels-Hotel-OZ-Luxury.h46542354.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Konavle (DBV)](https://www.expedia.ca/lp/flights/yyc/dbv/calgary-to-dubrovnik) > > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [flights from region of waterloo intl airport](https://www.expedia.ca/lp/airports/ykf/flights-from-region-of-waterloo-intl-airport) > > [Flights from Toronto (YYZ) to Washington (DCA)](https://www.expedia.ca/lp/flights/yyz/dca/toronto-to-washington) > > [Flights from Toronto (YYZ) to Providenciales (PLS)](https://www.expedia.ca/lp/flights/yyz/pls/toronto-to-providenciales) > > [Flights from Goffs (YHZ) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yhz/ord/halifax-to-chicago) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) ### Packages > [Europe Vacations](https://www.expedia.ca/Europe.d6022967.Destination-Travel-Guides) > > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides) ### General > [Visit Penticton](https://www.expedia.ca/Penticton.dx4135)