[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balcones de Alheli Hotel Hotel with free breakfast, steps from Clock Tower ![Porch](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/234eebf4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room | View from room](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/06fde41b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 King Bed, Balcony](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/f573b050.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/d6d82b87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/f669fdcd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Clock Tower and Cartagena de Indias Convention Center, Balcones de Alheli Hotel provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a gym. 7.8 Good ## Popular amenities - Gym - Breakfast included - 24/7 front desk - Pool - Pet-friendly - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=7616678&PinnedHotelID=7616678&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/1ad783b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Cable channels Desk - 377 sq ft - City view - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/3b7f20f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Cable channels Desk - 215 sq ft - City view - Sleeps 4 - 2 Double Beds ![Standard Double Room](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/b0172b1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Cable channels Daily housekeeping - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ![Double Room, 1 King Bed](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616678/d11cd75c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Cable channels Daily housekeeping In-room safe - 237 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/53400/53326/f6ee7941_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Americas Casa de Playa La Boquilla - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 1,003 reviews CA $234 CA $234 total Oct 19 - Oct 20 [](https://www.expedia.ca/Cartagena-Hotels-Las-Americas-Casa-De-Playa.h53326.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69870000/69863300/69863299/b26d0d47_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Barú Cartagena Cartagena - Pool - Spa - Pet-friendly - Kids pool 9.4 Exceptional 574 reviews CA $377 CA $377 total Oct 22 - Oct 23 [](https://www.expedia.ca/Cartagena-Hotels-Sofitel-Baru-Calablanca.h69863299.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![5 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16530000/16523500/16523451/85f3f529_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive Zona Norte - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 911 reviews CA $427 CA $427 total Oct 25 - Oct 26 [](https://www.expedia.ca/Cartagena-Hotels-Dreams-Karibana-Cartagena-Golf-Spa-Resort-All-Inclusive.h16523451.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![5 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4470000/4469600/4469515/42a47fd0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Las Americas Torre del Mar La Boquilla - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,002 reviews CA $258 CA $258 total Nov 2 - Nov 3 [](https://www.expedia.ca/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/43000000/42510000/42505000/42504908/62e3da08_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ermita Cartagena, a Tribute Portfolio Hotel by Marriott El Cabrero - Free airport shuttle - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 238 reviews CA $200 CA $207 total Oct 6 - Oct 7 [](https://www.expedia.ca/Cartagena-Hotels-Ermita.h42504908.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/40000/34700/34677/497d2824_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Santa Clara Cartagena Cartagena Walled City - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,001 reviews CA $556 CA $556 total Oct 7 - Oct 8 [](https://www.expedia.ca/Cartagena-Hotels-Sofitel-Legend-Santa-Clara-Cartagena.h34677.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![Premium Double Room, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4250000/4241300/4241253/c2837d02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delirio Cartagena Walled City - Breakfast included - Free WiFi - Air conditioning - Bar 8.4 Very good 444 reviews CA $164 CA $164 total Oct 4 - Oct 5 [](https://www.expedia.ca/Cartagena-Hotels-Delirio.h4241253.Hotel-Information?chkin=2025-10-4&chkout=2025-10-5&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![32-inch flat-screen TV with premium channels, TV, DVD player](https://images.trvl-media.com/lodging/6000000/5620000/5610100/5610092/2b8555c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Casa San Agustin Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 446 reviews CA $880 CA $880 total Oct 24 - Oct 25 [](https://www.expedia.ca/Cartagena-Hotels-Hotel-Casa-San-Agustin.h5610092.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) Ad ![Suite (del Condé de Pestagua)](https://images.trvl-media.com/lodging/5000000/4110000/4107000/4106921/52f0058e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Pestagua Relais Châteaux Cartagena Walled City - Pool - Breakfast included - Free WiFi - Restaurant 9.6 Exceptional 271 reviews CA $789 CA $789 total Oct 6 - Oct 7 [](https://www.expedia.ca/Cartagena-Hotels-Casa-Pestagua-Relais-Chateaux.h4106921.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=76cc4e9b-ea40-4d7b-8cb9-e042078ddc8f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Balcones-De-Alheli-Hotel.h7616678.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Balcones-De-Alheli-Hotel.h7616678.Hotel-Information) ## About the area Located in Cartagena, Balcones de Alheli Hotel is in the historical district. Cartagena's Gold Museum and Palacio de la Inquisicion are cultural highlights, and travelers looking to shop may want to visit Mall Plaza El Castillo and Centro Comercial La Serrezuela. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. [Visit our Cartagena travel guide](https://www.expedia.ca/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42441%2C-75.54944&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=inWml5G1POTTXywwKQJSZkUZkf4=) Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001 ### What's nearby - Clock Tower - 3 min walk - 0.3 km - Bolivar Square - 3 min walk - 0.3 km - Walls of Cartagena - 3 min walk - 0.3 km - Cartagena de Indias Convention Center - 5 min walk - 0.4 km - Bocagrande Beach - 20 min walk - 1.7 km ### Getting around - Rafael Nunez Intl. Airport (CTG) - 18 min drive ### Restaurants - ‪San Valentín Restaurante Bar - ‬1 min walk - ‪Buena Vida - ‬1 min walk - ‪Restaurante Candé - ‬1 min walk - ‪Starbucks - ‬1 min walk - ‪KFC - ‬1 min walk ## About this property ### Balcones de Alheli Hotel Hotel near Clock Tower Near Cartagena de Indias Convention Center, Balcones de Alheli Hotel provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a gym. Other perks at this hotel include: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), free newspapers, and coffee/tea in the lobby - A 24-hour front desk, concierge services, and luggage storage Room features All guestrooms at Balcones de Alheli Hotel include perks such as air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 42-inch LED TVs with cable channels ## Similar properties ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/109000000/108420000/108413200/108413169/b87b9e25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Belle Cartagena Hotel Boutique Cartagena Walled City - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 8 reviews CA $654 CA $654 total Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=108413169&PinnedHotelID=108413169&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Outdoor pool ### Family friendly - Babysitting - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Business center ### Outdoors - Rooftop terrace ### Accessibility - No elevator ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - Minibar ### More - Air conditioning - Free local calls - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of COP 50000 per pet, per night Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 50000 per vehicle (roundtrip) - Pet fee: COP 50000 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Balcones de Alhelì Balcones de Alhelì B&B Balcones de Alhelì B&B Cartagena Balcones de Alhelì Cartagena Balcones de Alhelí Hotel Balcones de Alheli Hotel Hotel Balcones de Alheli Hotel Cartagena Balcones de Alheli Hotel Hotel Cartagena ## Frequently asked questions ### Does Balcones de Alheli Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Balcones de Alheli Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Balcones de Alheli Hotel? > Self parking is free at this property. ### What time is check-in at Balcones de Alheli Hotel? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Balcones de Alheli Hotel? > Check-out is at 1 PM. ### Does Balcones de Alheli Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of COP 50000 per vehicle applies. ### Where is Balcones de Alheli Hotel located? > Located in Cartagena Walled City, this hotel is steps from University of Cartagena and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Balcones de Alheli Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 32 8 - Good 41 6 - Okay 11 4 - Poor 11 2 - Terrible 5 ### 8/10 Good #### SteveUrq, Orlando, Florida Mar 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay. ##### SteveUrq Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller Mar 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Juan Jose Feb 27, 2020 Liked: Cleanliness, staff & service, room comfort #### Muy bien el hotelero no se puede descansar denoche El hotel está muy bien situado, en pleno centro, a un paso de todo. El desayuno está bastante bien, fruta, zumos ,etc. Lo mejor, el personal, muy amable y atento a muestras necesidades. Sin embargo, tiene un gran problema, y es que está al lado de una discoteca, y de 12 de la noche a 3 de la mañana el ruido es terrible. No pudimos dormir las dos primeras noches y , aunque nos cambiaron a un piso más alto, se seguía escuchando, y es todos los días. No es culpa del hotel, pero no volvería a alojarme por rl ruido que impide descansar. ##### Juan Jose Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 23, 2020 Liked: Cleanliness, amenities, property conditions & facilities Er was wat lawaai in de nacht, vanwege de locatie. Verder was het personeel aan de receptie niet altijd even vriendelijk. De kamer zelf was heel goed ##### Verified traveller Stayed 7 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 23, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great overall but hard to sleep with all the noise from the street below. Band noises till 330am ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 20, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay . ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Aleksandra Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Świetna lokalizacja, przytulne pokoje i miła obsługa. Śniadanie dobre, natomiast bardzo słaba organizacja podczas śniadania. O wszystko trzeba się upominać, bo nie jest wystawione : cukier, sól, masło, nawet małe łyżeczki i filiżanki. Śniadanie jest do godziny 10:00. Przed 9:00 były końcówki owoców i soków, których juz Panie nie dokładały. ##### Aleksandra Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Osiris Feb 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Clean, Modern, Tall Ceilings, & Confortable I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff. ##### Osiris Stayed 1 night in Feb 2020 ### 8/10 Good #### Cindi Jan 19, 2020 Liked: Room comfort #### Quaint place Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good! ##### Cindi Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Teresa Jan 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfecha Excelente ubicación, hermosa vista. Linda habitación. Muy serviciales. ##### Teresa Stayed 1 night in Jan 2020 ### 8/10 Good #### Alexandre Dec 8, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Bom, mas a balada vizinha atrapalha... A localização é incrível, perto de tudo! Porém, um dos pontos mais negativos é que eles são vizinhos de uma balada que fica até de madrugada (a musica é MUITO ALTA). Tivemos um contratempo também no check-in - chegamos um pouco mais cedo, nos permitiram deixar nossas bagagens lá e fomos almoçar, já que o checkin era só 15h. Chegamos as 15h30 e o atendente nos informou que o quarto ainda não estava pronto... Este mesmo atendente no dia também não nos falou que tinha cafe da manhã no hotel, ou seja, só descobrimos que poderíamos tomar café da manhã lá no nosso último dia. A limpeza dos quartos é algo a se parabenizar, assim como o wi-fi que eles disponibilizam. ##### Alexandre Stayed 5 nights in Nov 2019 ### 6/10 Okay #### Carolina Dec 3, 2019 Liked: Cleanliness, staff & service Disliked: Room comfort #### Comfortable but noisy Too noisy, we couldn’t sleep!! ![](https://a.travel-assets.com/ugc/hotel-reviews/0ACA61B0E0C6B737449A9E5F2A39171FFDFC01DD1575396774700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F67C80A6CF88E628487EF461CC1CE0B79A3874E81575396869295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/724C8F00C0EBE689B1C3C9CB57CA80C448D3DC131575396869344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8D78DA3AB156196B5ECD431D363C71A542A9008C1575396869245.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carolina Stayed 2 nights in Nov 2019 ### 6/10 Okay #### Tatiana Nov 20, 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Cartagena Walled City Hotel The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics. ![Ethnic Thematic Hotel](https://a.travel-assets.com/ugc/hotel-reviews/0E2FB99EE3FFE48E610376ABC2DFE941A5E9EB831574287881904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ethnic Thematic Hotel](https://a.travel-assets.com/ugc/hotel-reviews/CFB4250A01B65CEF8F4C20E2D2ABB864579BAE371574287913160.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ethnic Thematic Hotel](https://a.travel-assets.com/ugc/hotel-reviews/3DD46D1F972E15A7027EBB7227DB3DD5D84B1EFB1574287944525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ethnic Thematic Hotel](https://a.travel-assets.com/ugc/hotel-reviews/B15A0D9BA9203D64109C99A7889053CEE7CCF4871574287980788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatiana Stayed 4 nights in Nov 2019 ### 6/10 Okay #### Verified traveller Oct 23, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok. ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### RAUL Sep 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### RAUL Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### Osiris Jul 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great, location, clean rooms and friendly staff The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes. ##### Osiris Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jul 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación en el cetro histórico Excelente ubicación. La terraza es hermosa. ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jun 6, 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 1 night in Jun 2019 ### 4/10 Poor #### FABIO May 2, 2019 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### No prestan atencion al cliente Solicite en la reserva una habitación apartada del ruido ya que iba en viaje de negocios pero no, me dieron una donde se escuchaba ruido por todo lado, y auque insisti varias veces cambio no me prestaron arención. ##### FABIO Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Victoria Feb 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great hotel with an amazing rooftop view! ##### Victoria Stayed 2 nights in Dec 2018 ### 4/10 Poor #### William J Feb 21, 2019 Disliked: Property conditions & facilities #### overpriced, not romantic At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70 ##### William J Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Roberto Feb 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities cortesia e atençao dos funcionarios, boa localizacçao no centro da cidade com facilidade para todo ##### Roberto Stayed 7 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Jan 24, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Spend a few extra bucks and stay somewhere else. This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful. ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Verified traveller Jan 7, 2019 Liked: Cleanliness, property conditions & facilities Great location, walking distance to almost everything and easy to flag taxis when needed ##### Verified traveller Stayed 3 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller Jan 1, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort They oversold the rooms and move me to another hotel ##### Verified traveller Stayed 2 nights in Dec 2018 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Red Deer North by IHG](https://www.expedia.ca/Red-Deer-Hotels-Holiday-Inn-Express-Red-Deer-North.h16487910.Hotel-Information) > > [Hotel Estelar Playa Manzanillo](https://www.expedia.ca/Cartagena-Hotels-Hotel-Estelar-Playa-Manzanillo.h4675608.Hotel-Information) > > [Hotel Cartagena Dubai](https://www.expedia.ca/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924.Hotel-Information) > > [Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Dreams-Karibana-Cartagena-Golf-Spa-Resort-All-Inclusive.h16523451.Hotel-Information) > > [Hotel Almirante Cartagena - Colombia](https://www.expedia.ca/Cartagena-Hotels-Hotel-Almirante-Cartagena-Colombia.h1378320.Hotel-Information) > > [OZ Hotel Luxury](https://www.expedia.ca/Cartagena-Hotels-Hotel-OZ-Luxury.h46542354.Hotel-Information) > > [Decameron Cartagena All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Decameron-Cartagena-All-Inclusive.h17188.Hotel-Information) > > [Hotel Cartagena Plaza](https://www.expedia.ca/Cartagena-Hotels-Hotel-Cartagena-Plaza.h1533589.Hotel-Information) > > [Hotel Caribe by Faranda Grand, a member of Radisson Individuals](https://www.expedia.ca/Cartagena-Hotels-Hotel-Caribe-By-Faranda-Grand.h20609.Hotel-Information) > > [Hilton Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hilton-Cartagena.h9257.Hotel-Information) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) > > [Ermita Cartagena, a Tribute Portfolio Hotel by Marriott](https://www.expedia.ca/Cartagena-Hotels-Ermita.h42504908.Hotel-Information) > > [Estelar Cartagena de Indias Hotel](https://www.expedia.ca/Cartagena-Hotels-Estelar-Cartagena-De-Indias-Hotel.h15927705.Hotel-Information) > > [Hacienda Buenaventura Hotel & Mexican Charm](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hacienda-Buenaventura-Hotel-Mexican-Charm-All-Inclusive.h16380.Hotel-Information) > > [Hyatt Regency Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hyatt-Regency-Cartagena.h15914053.Hotel-Information) > > [Hostels Toronto](https://www.expedia.ca/Toronto-Hostels.d178314-aaHostels.Travel-Guide-Accommodation) > > [Omni Parker House](https://www.expedia.ca/Boston-Hotels-Boston-Omni-Parker-House-Hotel.h23415.Hotel-Information) > > [Hotel Dann Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009.Hotel-Information) > > [Hotel Nelligan](https://www.expedia.ca/Montreal-Hotels-Hotel-Nelligan.h904664.Hotel-Information) > > [InterContinental Cartagena De Indias by IHG](https://www.expedia.ca/Cartagena-Hotels-Intercontinental-Cartagena-De-Indias.h7985087.Hotel-Information) > > [Breadalbane Inn](https://www.expedia.ca/Kitchener-Hotels-Breadalbane-Inn.h93097492.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Santa Cruz (FNC)](https://www.expedia.ca/lp/flights/yul/fnc/montreal-to-funchal) > > [Flights from Barcelona (BCN) to Faro (FAO)](https://www.expedia.ca/lp/flights/bcn/fao/barcelona-to-faro) > > [Flights from Seattle (SEA) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/sea/hnl/seattle-to-honolulu) > > [Flights from Montreal (YUL) to Bengaluru (BLR)](https://www.expedia.ca/lp/flights/yul/blr/montreal-to-bengaluru) > > [Bahamasair](https://www.expedia.ca/Bahamasair-Flights.cUP.Travel-Guide-Airlines) > > [Flights from Winnipeg (YWG) to Kamloops (YKA)](https://www.expedia.ca/lp/flights/ywg/yka/winnipeg-to-kamloops) ### Packages > [Punta Cana](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/601906/Punta-Cana) > > [Japan Vacations](https://www.expedia.ca/Japan.d89.Destination-Travel-Guides)