Title: Amarla Boutique Hotel Cartagena - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Amarla Boutique Hotel Cartagena Adults-only hotel with free breakfast and an outdoor pool ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/8ca00890.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/9e3e8474.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/0c534a63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/c33dfdf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/ce396de7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Amarla Boutique Hotel Cartagena welcomes travelers with a cooked-to-order breakfast and a multilingual staff praised for their helpfulness. Guests can relax in the garden, take a dip in the outdoor pool, and enjoy the hotel's spa services. VIP Access 9.6 Exceptional ## Popular amenities - - Bar - Parking available - Room service - Pool - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=24270326&PinnedHotelID=24270326&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Classic Room, 1 King Bed](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/741dc08e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed ### Highlights Individually decorated Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bedroom Blackout drapes/curtains Ceiling fan - 215 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, Balcony](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/69753c36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony 9.0 Wonderful 2 reviews ### Highlights Balcony Individually decorated Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bedroom Blackout drapes/curtains - 258 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Suite, 2 Bedrooms, Balcony (Duplex)](https://images.trvl-media.com/lodging/25000000/24280000/24270400/24270326/c223e269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Balcony (Duplex) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Ceiling fan Premium bedding - 431 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ## You may also like Ad ![Outdoor pool, free cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7990000/7985100/7985087/c4b3a4ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Cartagena De Indias by IHG Bocagrande - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Amarla-Boutique-Hotel-Cartagena.h24270326.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Amarla-Boutique-Hotel-Cartagena.h24270326.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42429%2C-75.55079&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nrS-yEj10KsYiNKjVMXC4biOQjA=) Calle 35 4 - 29, Centro Historico, Cartagena, Bolivar, 13001 #### What's nearby - Bolivar Square - 2 min walk - 0.2 km - Clock Tower - 3 min walk - 0.3 km - Walls of Cartagena - 3 min walk - 0.3 km - Cartagena de Indias Convention Center - 5 min walk - 0.4 km - Bocagrande Beach - 20 min walk - 1.7 km #### Getting around - Rafael Nunez Intl. Airport (CTG) - 15 min drive #### Restaurants - ‪Época - ‬1 min walk - ‪Portho’s - ‬1 min walk - ‪Cafe La Manchuria - ‬2 min walk - ‪Mila Pasteleria - ‬2 min walk - ‪Bourbon St. Cartagena - ‬1 min walk ## About this property ### Amarla Boutique Hotel Cartagena Hotel near Clock Tower Located close to Cartagena de Indias Convention Center, Amarla Boutique Hotel Cartagena provides free cooked-to-order breakfast, a terrace, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage - Free newspapers, concierge services, and a front-desk safe - Smoke-free premises, tour/ticket assistance, and multilingual staff Room features All guestrooms are individually decorated, and include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. Extra amenities include: - Showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, refrigerators, and ceiling fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803100/2803067/ffef30bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Arzobispado Hotel Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 316 reviews CA $393 CA $393 total Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2803067&PinnedHotelID=2803067&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8270000/8268200/8268158/c291524c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bastión Luxury Hotel Cartagena Walled City - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 1,008 reviews CA $432 CA $432 total Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=8268158&PinnedHotelID=8268158&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/67000000/66090000/66085800/66085789/8bc1cae3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Cartagena Walled City - 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A bar/lounge - A restaurant - Couples/private dining - Snack bar/deli ### Things to do - Library - Outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Upper floors accessible by stairs only ### More - 1 building - 2 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning - Ceiling fan - Individual decor - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The property is closed between January 11 and January 16. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 150000 per vehicle (roundtrip, maximum occupancy 4) - Self parking fee: COP 35000.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Hotel Amarla Cartagena Amarla Cartagena Amarla Cartagena Cartagena Amarla Boutique Hotel Cartagena Hotel Amarla Boutique Hotel Cartagena Cartagena Amarla Boutique Hotel Cartagena Hotel Cartagena ## Frequently asked questions ### Does Amarla Boutique Hotel Cartagena have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Amarla Boutique Hotel Cartagena? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Amarla Boutique Hotel Cartagena on Oct 31, 2025 start from CA $416.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cartagena-Hotels-Amarla-Boutique-Hotel-Cartagena.h24270326.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Amarla Boutique Hotel Cartagena pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Amarla Boutique Hotel Cartagena? > Self parking is available for COP 35000.00 per day. ### What time is check-in at Amarla Boutique Hotel Cartagena? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Amarla Boutique Hotel Cartagena? > Check-out is at noon. ### Does Amarla Boutique Hotel Cartagena provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of COP 150000 per vehicle applies. ### Where is Amarla Boutique Hotel Cartagena located? > Located in Cartagena Walled City, this hotel is within a 5-minute walk of Cartagena Cathedral and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Amarla Boutique Hotel Cartagena Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 49 8 - Good 0 6 - Okay 1 4 - Poor 3 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### jennifer Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was freindly, helpful, gracious ... knew our names throughout our stay. We looked forward to breakfast every day! The ONLY down side was that the pool wasn't open. Otherwise we were comfortable and in awe of the beautiful Amarla. ##### jennifer Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Carolina Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Boutique in the walled City Excellent Boutique hotel.Excellent service will definitely stay there again! ##### Carolina Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Charles Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location close to everything. Property feels removed from hustle and bustle while being close to jt all. A true oasis ##### Charles Stayed 1 night in Mar 2025 ### 10/10 Excellent #### zeinab Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful ##### zeinab Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Francine Aug 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, quiet room in center and great food and service ##### Francine Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Allysa Aug 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay in the bedroom/loft room. Great, comfortable stay. Located on a street near all the bars and restaurants so everything is walkable and safe but far enough away that it isn't too loud at night. ##### Allysa Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Brooke Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pictures do no justice. So much beauty and history in one place. The staff was more than wonderful. I will definitely be back again. ##### Brooke Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jessica Feb 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This stay was a beautiful hotel and the staff was so helpful and kind! We enjoyed our stay so much! From the beautiful lobby, great food, lovely room, & beautiful rooftop area with pool!! This is a beautiful place & we would highly recommend!!! ##### Jessica Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### tessa Mar 28, 2024 Liked: Cleanliness, staff & service, room comfort #### Elegant stay In Cartagena The staff was absolutely lovely and went out of their way to help Me. The house is also just beautiful.💕 ##### tessa Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Sep 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A calm and cool oasis! I joined a friend there and we found the hotel to be a calm oasis after the busy streets of Cartagena! It was aesthetically pleasing and comfortable. The staff were exceptionally kind and helpful. Delicious breakfast. A most enjoyable experience. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### LILIANA Nov 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is amazing, the room has beautiful and unique decor and exceeded my expectations. We had the most delicious breakfast, our server Veronica was excellent. The location is the best , within two blocks you can find the best restaurants . ##### LILIANA ### 10/10 Excellent #### loressa May 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful, asethically pleasing, lots of character. The bed is really soft. Had lots of fun at the pool. ##### loressa Stayed 1 night in May 2024 ### 10/10 Excellent #### Jens Oct 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a pity they have 3 Stars category! I have been in so many 5 Stars Hotels all around the world & some of them never reach Amarla Boutique level ❤️❤️❤️❤️❤️ ##### Jens Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Sergey Sep 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Cartagena Such an amazing hotel. The location is amazing and the service was great. The bed also was super comfortable and the whole hotel is so chic and stylish. Quiet and private rooftop pool and the food they had there was some of the best we had in Colombia (try the ceviche!) The included breakfast is also fantastic. One of my favourite hotels of all time!! We will definitely stay with Amarla again when we are back ![](https://a.travel-assets.com/ugc/hotel-reviews/97F5DD07F63FF64AA20B93E1564AA8EAB38F14D11662225723341.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D8F6E9E736E7D6F970771D43B80882B44232E5DA1662225718842.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/276248D68EC036B673B5B8EFDE060FD78ECEF4E01662225715877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABE20840F5B98A6532B98EE02E869CD36417D6921662225704464.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sergey Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### camille Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellence There are not enough positive words to describe this magnificent hotel. The rooms are beautiful and the staff is beyond friendly and professional. I was extremely impressed! Thank you for making my trip perfect! ![Bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/1E59A288EB5456155DBFDB1B184DB9C0E2E5A5211676908447123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Living room with high ceilings ](https://a.travel-assets.com/ugc/hotel-reviews/1E2FC68013BB0BC5E53B8987AB4400A1DE56FBCD1676908449397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Living room](https://a.travel-assets.com/ugc/hotel-reviews/ADFFCDD9AE9047EB5653D0942A67D9A581D1616D1676908449516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom ](https://a.travel-assets.com/ugc/hotel-reviews/397B5599246B119918D07FE495307D297E3530781676908449455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### camille Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Devon Dec 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We’ve travelled extensively, and this hotel is perfection. An oasis is the bustle of Cartagena. It feels like the hotel is your private luxury home. It’s honestly a preferable option than an Airbnb. The hotel is blessed with kind, attentive and expert staff. Superb Colombian breakfasts served poolside daily, many beautiful quiet nooks to relax and read. Would highly recommend to anyone new (or not!) to Cartagena. ##### Devon ### 10/10 Excellent #### Anne Jul 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a gorgeous gem the Amarla turned out to be!!! The lobby area is gorgeous and serene. The rooftop offers a gorgeous view, nice sized pool, plentiful seating and eating areas and an herbal garden! The room was comfy for two. Beds and linens were soft. The made-to-order breakfast, which was included, was delicious and fresh! The location is perfect for sightseeing, shopping and evening strolls to many wonderful restaurants. I would love to come back and stay here again and again. ##### Anne Stayed 1 night in Jun 2022 ### 4/10 Poor #### Andrew Oct 29, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The pool was closed the entire stay and the restaurant no longer existed. Other than that it was fine ##### Andrew Stayed 3 nights in Oct 2022 ### 4/10 Poor #### Camila Nov 7, 2022 Liked: Cleanliness, amenities We visited this hotel for 4 days, 3 of those days we couldnt sleep because of early morning drilling sounds, people working in the rooftop and noise of guests/staff around the room (you can hear everything). Also the last night (day 4) there was NO WATER or ELECTRICITY from 7 am until we left the hotel at 2:30 pm. (We had to pick up our stuff in the dark with a lantern that they gave us) Also there was a leak in the bathroom ceiling that filled the floor with rainwater. Never coming back again. ##### Camila ### 4/10 Poor #### Nancy May 3, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities I had high expectations for this hotel based on reviews, it turned out to be a big disappointment. Our 3 night reservation made through the hotel was cancelled, I’ve travel for business for the last 20 years and this has never happened before. According to them, it was cancelled because the card was declined even though I had received confirmation. They sent me an e mail informing me about the cancelation but I never saw it since it was sent to an e mail address I don’t check regularly. When asked why didn’t they call me since they had my cell number on file, they said they were not allowed to make international calls. They never bother to check that I had another reservation for 1 night through Expedia and a meeting scheduled to meet with the event planner of the hotel as I was planing on renting the hotel for an event in June. Claudia at the reception desk tried helping us find another hotel. We stayed one night with the Expedia reservation and the next day found hotel Casa de Alba which was FANTASTIC, booked right away and the card was NOT declined. When checking out, I met George who was rude and seemed to be annoyed, to make things worse, the safe deposit would not open and none of the keys that George provided to open the safe would work which made him more unpleasant to deal with. Oto, another employee, came and was very kind and helpful, he promised to call a lock Smith to open the safe and bring our things to the other hotel. I do not recommend this hotel. ##### Nancy Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Cristina Dec 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property, a colonial sanctuary It is a small, beautiful, colonial property with wonderful staff (front desk, doormen, cleaners, waiters). Everyone went out of their way to make me feel welcome and safe. The bfast was very good, the coffee strong (a french press, no espresso), and the restaurant has a good ceviche. I worked on my laptop in the courtyard one afternoon and it was amazingly peaceful and productive. The actual room, however, could be improved. The shower temperature was lukewarm to cool (which given the temps outside might be a relief to most), the wash basin hardware is unsightly and should be replaced, and real bathrobes and slippers would be a nice touch (the silky Asian robes might suit some, but gave the wrong vibe, personally). The rooms have a large TV with cable and streaming capacity, and a really great cooling system. It was a great relief. But...maybe because it worked so well, I would have preferred more than the sparse bedding provided. Some high-grade sheets and thin comforter would go a long way. I appreciated that the hotel is wonderfully located, in the thick of it, but still is quiet and serene once you cross threshold; it was a sanctuary. Some historic information and recommended walking itineraries at the ready would be a great idea. ##### Cristina Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Marina Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities ##### Marina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Warren Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Warren Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Vanessa Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bella estancia, Bella Cartagena Encantada!!! El hotel es rústico y acogedor. El personal es muy amable, servicial y eficiente. El desayuno muy bueno y el café el mejor!!! Me encantó! ##### Vanessa Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Byron Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Architecture, and wonderful staff. ##### Byron Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Decameron Cartagena All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Decameron-Cartagena-All-Inclusive.h17188.Hotel-Information) > > [Muskoka Bay Resort](https://www.expedia.ca/Huntsville-Hotels-Muskoka-Bay-Resort.h49036339.Hotel-Information) > > [Pantages Hotel Downtown Toronto](https://www.expedia.ca/Toronto-Hotels-Pantages-Hotel-Downtown-Toronto.h1056271.Hotel-Information) > > [Hyatt Regency Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hyatt-Regency-Cartagena.h15914053.Hotel-Information) > > [InterContinental Cartagena De Indias by IHG](https://www.expedia.ca/Cartagena-Hotels-Intercontinental-Cartagena-De-Indias.h7985087.Hotel-Information) > > [OZ Hotel Luxury](https://www.expedia.ca/Cartagena-Hotels-Hotel-OZ-Luxury.h46542354.Hotel-Information) > > [Ermita Cartagena, a Tribute Portfolio Hotel by Marriott](https://www.expedia.ca/Cartagena-Hotels-Ermita.h42504908.Hotel-Information) > > [Estelar Cartagena de Indias Hotel](https://www.expedia.ca/Cartagena-Hotels-Estelar-Cartagena-De-Indias-Hotel.h15927705.Hotel-Information) > > [Hotel Caribe by Faranda Grand, a member of Radisson Individuals](https://www.expedia.ca/Cartagena-Hotels-Hotel-Caribe-By-Faranda-Grand.h20609.Hotel-Information) > > [Grand Bavaro Princess - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Bavaro-Princess-All-Inclusive.h2212864.Hotel-Information) > > [Port Hope Inn](https://www.expedia.ca/Peterborough-Hotels-Comfort-Inn-Port-Hope.h532708.Hotel-Information) > > [Hotel Estelar Playa Manzanillo](https://www.expedia.ca/Cartagena-Hotels-Hotel-Estelar-Playa-Manzanillo.h4675608.Hotel-Information) > > [Hotel Dann Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009.Hotel-Information) > > [Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Dreams-Karibana-Cartagena-Golf-Spa-Resort-All-Inclusive.h16523451.Hotel-Information) > > [Moose Hotel And Suites](https://www.expedia.ca/Banff-Hotels-Moose-Hotel-And-Suites.h14703440.Hotel-Information) > > [Hotel Almirante Cartagena - Colombia](https://www.expedia.ca/Cartagena-Hotels-Hotel-Almirante-Cartagena-Colombia.h1378320.Hotel-Information) > > [Hotel Cartagena Plaza](https://www.expedia.ca/Cartagena-Hotels-Hotel-Cartagena-Plaza.h1533589.Hotel-Information) > > [Hotel Cartagena Dubai](https://www.expedia.ca/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924.Hotel-Information) > > [Hilton Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hilton-Cartagena.h9257.Hotel-Information) > > [Hotels in Seattle](https://www.expedia.ca/Seattle-Hotels.d178307.Travel-Guide-Hotels) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) ### Flights > [flights from pearson intl airport](https://www.expedia.ca/lp/airports/yyz/flights-from-pearson-intl-airport) > > [Flights from Montreal (YUL) to London (LHR)](https://www.expedia.ca/lp/flights/yul/lhr/montreal-to-london) > > [Flights from Toronto (YYZ) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yyz/sin/toronto-to-singapore) > > [Flights from Toronto (YYZ) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yyz/bom/toronto-to-mumbai) ### Packages > [kid friendly vacations](https://www.expedia.ca/lp/theme-vacations/kid-friendly-vacations) > > [Negril](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/2543/Negril) > > [Tobermory Vacations](https://www.expedia.ca/Tobermory.d59192.Destination-Travel-Guides)