Title: Cape Diamond Boutique Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1347307&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cape Diamond Boutique Hotel Travelers relax at the rooftop pool or book appointments at the on-site hair salon while multilingual staff assist with exploring nearby historic attractions ## Photo gallery for Cape Diamond Boutique Hotel ![Deluxe Double Room - Cape Diamond Boutique Hotel (Cape Town)](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/ac514b64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c85a6c3c-766f-458c-8bdd-672bb15ee1b2-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Mountain view - Cape Diamond Boutique Hotel (Cape Town)](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/67b8a43b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room - Cape Diamond Boutique Hotel (Cape Town)](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/469fe845.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Cape Diamond Boutique Hotel (Cape Town)](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/9101890c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cape Diamond Boutique Hotel, near Long Street, offers a rooftop terrace in historic surroundings. Guests enjoy the outdoor pool, bar, and can walk to the Houses of Parliament and Castle of Good Hope. Multilingual staff provide WiFi, luggage storage, and tour assistance. ## Reviews 7.8 Good ## Popular amenities - Pool - Spa - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1347307&PinnedHotelID=1347307&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Economy Single Room, 1 Bedroom ![Economy Single Room, 1 Bedroom](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/86a506c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 151 sq ft - City view - Sleeps 2 - 2 Double Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/85d63e02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 194 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Premier Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/4b99f196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/534e5a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 391 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 1 Bedroom ![Standard Double Room, 1 Bedroom](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/b15fcef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/93ced4fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 183 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/1a5d2b2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Economy Double Room ![Economy Double Room](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/e426236c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 194 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/9db45247.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 194 sq ft - City view - Sleeps 2 - 2 Twin Beds OR 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/2b98d580.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 161 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1347400/1347307/46cafcaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Renovated in 2023 Premium bedding - 377 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Cape-Diamond-Boutique-Hotel.h1347307.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Cape-Diamond-Boutique-Hotel.h1347307.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.92440%2C18.42188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g3gIt3gdTU9GyEp_uDPpjHLJSsE=) Corner of Longmarket and Parliament St, City Bowl, Cape Town, Western Cape, 8001 #### What's nearby - Greenmarket Square \- 2 min walk \- 0.2 km - Houses of Parliament \- 5 min walk \- 0.4 km - Long Street \- 5 min walk \- 0.4 km - Castle of Good Hope \- 6 min walk \- 0.6 km - Cape Town International Convention Centre \- 14 min walk \- 1.2 km #### Getting around - Cape Town Station - 5 min walk - Observatory Station - 6 min drive - Cape Town Intl. Airport (CPT) - 19 min drive #### Restaurants - ‪Gigi Rooftop - ‬2 min walk - ‪McDonald's - ‬2 min walk - ‪Cape Diamond Hotel - ‬1 min walk - ‪Fyn Restaurant - ‬2 min walk - ‪McDonald's - ‬3 min walk ## About this property ### Cape Diamond Boutique Hotel Upscale hotel remodeled in 2023 and located near Long Street Located close to Houses of Parliament and Castle of Good Hope, Cape Diamond Boutique Hotel provides a rooftop terrace, a hair salon, and a library. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage or aromatherapy. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - An outdoor pool - Continental breakfast (surcharge), self parking (surcharge), and an elevator - Multilingual staff, concierge services, and luggage storage - Tour/ticket assistance, smoke-free premises, and massage treatment rooms Room features All 57 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 32-inch TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, separate sitting areas, and LED light bulbs ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2320000/2315800/2315720/bfa537f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daddy Long Legs Art Hotel Cape Town City Centre - Free WiFi - Air conditioning - Bar - Laundry 8.8 Excellent 128 reviews CA $76 CA $89 total includes taxes & fees Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2315720&PinnedHotelID=2315720&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/63000000/62960000/62953200/62953191/ca8fd671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fountains Hotel Cape Town Cape Town City Centre - Pool - Free WiFi - Restaurant - Air conditioning 7.0 Good 52 reviews CA $86 CA $100 total includes taxes & fees Dec 21 - 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Pool - Kitchen - Washer - Pet friendly 10 Exceptional 2 reviews CA $159 CA $159 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=112965485&PinnedHotelID=112965485&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/72000000/71400000/71394900/71394803/25e9b828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cresta Grande Cape Town Cape Town City Centre - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 82 reviews CA $125 CA $144 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=71394803&PinnedHotelID=71394803&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour offsite parking (ZAR 120 per day); reservations required - Street parking available - Secured, covered self parking on site (ZAR 120 per night) - Limited onsite self parking ### Food and drink - Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: ZAR 120 for adults and ZAR 60 for children - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of ZAR 343; reservation required - Snack bar/deli ### Things to do - Library - Outdoor pool ### Family friendly - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Spa - Aromatherapy - Couples treatment rooms - Hot stone massages - Outdoor treatment areas - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (71 inch wide door) - Hardwood flooring in room - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (35 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - Edwardian architecture - Locally-owned and organized tours and activities - Renovated entire property - November 2023 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Mini-fridge - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately ZAR 120 for adults and ZAR 60 for children - Covered self parking fee: ZAR 120 per night - Nearby parking fee: ZAR 120 per day(492 ft away; open 24 hours) - Hosted evening meal: ZAR 343 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Parking height restrictions apply ### Property is also known as Cape Diamond Cape Diamond Hotel Hotel Cape Diamond Cape Diamond Hotel Cape Town, South Africa Cape Town Diamond Hotel Cape Diamond Hotel Cape Town Cape Diamond Cape Town Cape Diamond Hotel Cape Town Cape Diamond Hotel Cape Diamond Hotel Cape Town Cape Diamond Boutique Hotel Hotel Cape Diamond Boutique Hotel Cape Town Cape Diamond Boutique Hotel Hotel Cape Town ## Frequently asked questions ### Does Cape Diamond Boutique Hotel have a pool? ### Is Cape Diamond Boutique Hotel pet-friendly? ### How much is parking? ### What time is check-in at Cape Diamond Boutique Hotel? ### What time is check-out at Cape Diamond Boutique Hotel? ### Where is Cape Diamond Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cape Diamond Boutique Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 75 8 - Good 112 6 - Okay 54 4 - Poor 16 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Anthony Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I Love that this place is centrally located and the rooms are remodeled, updated and clean ##### Anthony Stayed 2 nights in Jun 2025 ### 8/10 Good #### Steven Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great central location so it is a bit noisy but all good. Great staff. Good price. ##### Steven Stayed 3 nights in Mar 2025 ### 8/10 Good #### Tomasz Mar 27, 2024 Liked: Cleanliness, staff & service Very nice and helpfull staff, convininet location, avaiable breakfest, value for money Recommended ##### Tomasz Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Farid May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff , Shady receptionist lady and Carl the maintenance gentleman are extremely helpful, nice, kind and friendly people . Well done also the manager in the morning is very understanding I do not her name . The night person who sings rappers is great entertainment. Staff in general very helpful. Well done . My room was great . ##### Farid Stayed 5 nights in May 2025 ### 6/10 Okay #### Hanna Nov 19, 2024 Liked: Cleanliness, staff & service The staff were lovely and it was ok for the price but can get very noisy at night. ##### Hanna Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Keshan Singh Jun 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were awesome. ##### Keshan Singh Stayed 15 nights in May 2024 ### 10/10 Excellent #### Aradhna Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time! The staffs are very nice and accommodating ##### Aradhna Stayed 3 nights in Dec 2024 ### 8/10 Good #### Verified traveller Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solo traveller Was able to drop my bags off before check in and the staff were really lovely and helpful. I felt safe at all times and all my questions were answered. The room was very spacious and water was replenished on a daily basis. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Michael Dec 16, 2024 Liked: Staff & service Disliked: Property conditions & facilities Poor space utilization in oddly shaped room, terrible layout in tiny bathroom. Practically no storage, good location, wonderful staff. ##### Michael Stayed 5 nights in Dec 2024 ### 6/10 Okay #### beverley Jan 8, 2025 Liked: Staff & service #### Cape town Postive Staff lovely Location good handy for the red bus office Negative Very tired Not that clean Had to keep asking for towels Safe wasnt working properly Room small Wouldn't stay again or recommend ##### beverley Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Emmanuel Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was amazing. I had a good stay and everything surrounding is easily accessible. The Hotel Rooftop is Amazing! However Expedia needs to communicate the booking to the hotel quicker as I arrived and they had no knowledge of my fully paid booking. Only after really searching did the hotel find it. It really dampened my arrival spirits but otherwise all was well. ##### Emmanuel Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Thomas Mar 25, 2024 #### Stay was ok generally speaking Generally speaking OK Staff really friendly at the reception Close to supermarkets and restaurants Close to market Bed quality was ok 5min car to victoria harbour Fresh bottles of water given on daily basis Wifi was ok Points needing improvement: Bedsheets not changed on regular basis. Breakfast minimalist - not the freshest croissants, hot food limited choice AC didnt work No international channels on TV + remotes system complicated ##### Thomas Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Rolf Dec 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Great breakfast. Great people. Shakira and Shady really care about the hotel as it was their own. Very fast and genuine service. Also, don't forget to check out the roof top bar. Sam provides excellent 5 star service. ##### Rolf Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Paolo Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful, clean safe and affordable ##### Paolo Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Jesus Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay. Kind of small though ##### Jesus Stayed 1 night in Nov 2024 ### 6/10 Okay #### Olatokunbo Feb 23, 2025 There was nothing Royal about the room i had in spite of paying for one. Odour from the drains wafts into the rooms. ##### Olatokunbo Stayed 5 nights in Feb 2025 ### 8/10 Good #### Tomasz Mar 22, 2024 Liked: Cleanliness, staff & service, amenities We are group of 8, family and friends. We have booked this hotel for 6 nights before our cruise and than one day after the cruise Fantastic helpful staff , nice and tasty breakfasts, located close to main road, located in the centre of the city Overall good value for money. Recommend! ##### Tomasz Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Isolde Mar 2, 2025 Liked: Cleanliness, staff & service #### Did not get the room I paid for! I would have rated this hotel much higher if I had gotten the room I paid for. I paid for a Royal Room and that is NOT what I got. Very disappointed. I left a note for the manager when I left but so far no luck on getting the difference in money back. Never heard from manager. Otherwise the hotel is fine. The guy running the rooftop area was great. Don’t order the sushi though. They get it from down the street and it is not good. I would have rated this place higher if I had gotten the room I paid for. ![](https://a.travel-assets.com/ugc/hotel-reviews/34DEF0B1A851B5AEE05B6C9D2F7801EB8C7FA7E61740957337790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D767766A5DF22F45E0D244B03684104E6356FE91740957337980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Isolde Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Shelly Mar 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ROACHES! DO NOT STAY HERE! POOR MANAGEMENT! The WORST experience EVER! This is a ROACH motel and I would NOT recommend this place to my worst enemy. Upon our arrival, we were greeted warmly and assigned a room. There was long hair in the shower and the shower was wet, as if someone had just used it. The bathroom was dirty. I asked if someone had just checked out and was told no. We were then "upgraded" to another room which had a larger bed. The shower was not well put together or designed, as the door was in the middle with large gaps, so water began to flood the bathroom when I showered. We had to call the front desk to show them and the gentleman brought extra towels to mop it up, but couldn't move us because the hotel was full. It was also loud and noisy outside and you could hear everything because of the thin windows. I got up in the middle of the night to use the restroom only to find ROACHES CRAWLING ALL OVER! There were roaches in the shower, the bathroom, on the fridge, walls, EVERYWHERE! I had never seen so many roaches! I was freaked out! I could not go back to sleep. As soon as daylight hit, I contacted Hotels.com, booked another hotel, we shook out our luggage and clothes then checked out. I tried to speak with the manager, but was told he was away. I called several times during the week, but each time he avoided my calls. He refused to refund my money for the 7-night stay. This place is unacceptable and so is their management. It should be condemned and management should be fired! GROSS! ![Water all over bathroom floor; open gap in shower frame](https://a.travel-assets.com/ugc/hotel-reviews/B5AA79CD0328BC4F4D69D8249EC12A939EA747811743033188531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![roach on wall](https://a.travel-assets.com/ugc/hotel-reviews/2D7EA6138FD565929C89222169C4DFB5ABD585E11743033188595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Another roach on wall](https://a.travel-assets.com/ugc/hotel-reviews/5083D04705BA12B70F87DB9BC324BFDA0D7D97481743033188805.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Soaked bathroom floor](https://a.travel-assets.com/ugc/hotel-reviews/ABBC15938F3EA48D53F5E6F1DEBCE159FBEBA7101743033189036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelly Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Guy Alain Nov 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Personelle ##### Guy Alain Stayed 1 night in Oct 2025 ### 6/10 Okay #### MARIAN Dec 13, 2024 Liked: Staff & service Disliked: Property conditions & facilities Établissement désuet une rafraichissement souhaitable ##### MARIAN Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Brian Dec 13, 2024 Liked: Cleanliness, staff & service I booked a high-end room. When I got to the hotel they put me in a basic room. They told me Expedia made an error and double booked the room and someone was already in my room. After multiple chats with Expedia nothing could be done. The hotel refused to honor a partial refund for the room I never received. I'm more upset with Expedia as I paid them and expected them to provide support. ##### Brian Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Birgit Dec 10, 2024 Liked: Cleanliness, staff & service, amenities Zentral gelegen, doch sehr unsichere Gegend; auch am Tage ##### Birgit Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Susanne Oct 15, 2024 Liked: Cleanliness Keine Stromsteckdose im Bad, auch keine Möglichkeit ein Handtuch aufzuhängen. anstatt eines superior Zimmer hab ich ein Standardzimmer bekommen, angeblich sei meine Reservierung storniert worden. keine Bilder an der Wand, Zimmer sah ungemütlich aus. Personal manche freundlich, manche nicht so freundlich. ##### Susanne Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Mzukisi Feb 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful stay Amazing ##### Mzukisi Stayed 1 night in Feb 2021 ## Expedia's Latest Trends ### Hotels > [One&Only Cape Town](https://www.expedia.ca/Cape-Town-Hotels-OneOnly-Cape-Town.h2442736.Hotel-Information) > > [The Twelve Apostles Hotel and Spa](https://www.expedia.ca/Cape-Town-Hotels-The-Twelve-Apostles-Hotel-And-Spa.h548889.Hotel-Information) > > [The Commodore Hotel](https://www.expedia.ca/Cape-Town-Hotels-The-Commodore-Hotel.h83744.Hotel-Information) > > [Motels Niagara Falls](https://www.expedia.ca/Niagara-Falls-Motels.d6023515-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Oude Werf Hotel](https://www.expedia.ca/Cape-Town-Hotels-Oude-Werf-Hotel.h2720474.Hotel-Information) > > [Days Inn by Wyndham London](https://www.expedia.ca/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > > [Travelodge by Wyndham Edmonton West](https://www.expedia.ca/Edmonton-Hotels-Travelodge-By-Wyndham-Edmonton-West.h198990.Hotel-Information) > > [The Bay Hotel](https://www.expedia.ca/Cape-Town-Hotels-The-Bay-Hotel.h18132.Hotel-Information) > > [AC Hotel by Marriott Cape Town Waterfront](https://www.expedia.ca/Cape-Town-Hotels-AC-Hotel-By-Marriott-Cape-Town-Waterfront.h29305328.Hotel-Information) > > [Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge](https://www.expedia.ca/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Waterfront-Breakwater-Lodge.h663635.Hotel-Information) > > [The Portswood Hotel](https://www.expedia.ca/Cape-Town-Hotels-The-Portswood-VA-Waterfront.h526896.Hotel-Information) > > [President Hotel](https://www.expedia.ca/Cape-Town-Hotels-President-Hotel.h526107.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Protea Hotel by Marriott Cape Town Sea Point](https://www.expedia.ca/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Sea-Point.h533915.Hotel-Information) > > [Hotels in Nanton](https://www.expedia.ca/Nanton-Hotels.d3000369848.Travel-Guide-Hotels) > > [Krystal Grand Los Cabos - All inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Krystal-Grand-Los-Cabos-All-Inclusive.h57240710.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Lahore (LHE)](https://www.expedia.ca/lp/flights/yyz/lhe/toronto-to-lahore) > > [Flights from Vancouver (YVR) to Salt Lake City (SLC)](https://www.expedia.ca/lp/flights/yvr/slc/vancouver-to-salt-lake-city) > > [Allegiant Air](https://www.expedia.ca/Allegiant-Air-Flights.cG4.Travel-Guide-Airlines) > > [Flights from Abbotsford (YXX) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxx/yeg/abbotsford-to-edmonton) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Regina (YQR) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yqr/yyj/regina-to-victoria) > > [Flights from Toronto (YYZ) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yyz/bom/toronto-to-mumbai) ### Packages > [Dominican Republic](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/50/Dominican-Republic) > > [Disneyland® Resort](https://www.expedia.ca/Disneyland-Resort-Anaheim-Resort.d6025613.Vacation-Attraction)