Thank you for choosing The Grand Hotel we hope to see you again

Good afternoon Susan,We are very thankful for your comments regarding your stay and especially your dining experience in Hemingway's. Thank you again for sharing and we look forward to having you back soon.

Good afternoon Jenny,Thank you for sharing your experience with us for your recent stay. We are delighted that you enjoyed your stay and sorry that you could not find that certain food price point. We hope that you do return again and please ask the front desk staff for some inexpensive dining options.

Good morning Angela and thank you for your review of your stay. We are delighted to hear that you enjoyed your stay and as well as your plans for a future return. We look forward to seeing you back here soon.

Good morning Antonio, We do appreciate the kind words.We take pride in our hotel and continue to improve in areas that are needed. We hope you enjoyed your stay and look forward to your return in the near future.

Good morning Anthony and thank you for sharing your stay with us. We are sorry for the parking concern. We do have multiple areas around the hotel including the back lot of the property. If this occurs during a future stay again, please see the front desk for your parking options. We look forward to seeing you back with us.

Good morning Stanley and thank you for sharing your stay with us. Unfortunately we had a full hotel both Friday and Saturday nights. With that said, sometimes check in rooms after 3pm as stated in our policy. We do hope you understand and thank you for staying with us.

Thank you for choosing the Grand Hotel. We appreciated the wonderful review and can't wait to see you in the summer.

Good afternoon Xuejing,Thank you for your review on the hotel and your stay. We appreciate you letting us know of your stay here at the Grand Hotel. We look forward to having you back here soon.

Good afternoon Stephen. Thank you for your review of the hotel. We are delighted to see that you enjoyed your stay and hope to see you join us in the future.

Good morning Anthony and thank you for sharing your experience. We do apologize for the bedding experience. Our mattresses are a pillow top matress. We will further investigate the room and make changes if we have to. We hope that you join us again in the future.

Good afternoon Jeanine we thank you for sharing your recent experience with us. The hotel consists of 173 hotel rooms and townhouses. All of these are rentable units in the hotel. The townhouses are not individually owned. With that said, there are quiet hours that are in place and must be followed. I will be following up with the front desk to look further into this. Thank you.

Good morning Kim and thank you for sharing your experience with us. We appreciate your feedback and agree with you that, the Grand Hotel is a great place. We look forward to having you back.

Good morning Stephen. Thank you for sharing your hotel experience with us. If there is anything you would like to discuss further, please feel free to contact us at anytime.Thank you

Good afternoon Norma, We do appreciate taking the time out of your day to share your hotel experience, We do hope that you join us again in the near future.Thank you

What great news Chirstine. We are happy that you enjoyed your stay and can't wait for your return.Thank you for sharing your experience with us and future guests.

Good morning Dave and thank you for sharing your experience with us. We are sorry the accommodations were not suitable for you. We continue to renovate/upgrade the entire hotel as time warrants. We do hope that you reconsider and experience the changes that we continue to make.Thank you.

Good evening Ron and thank you for sharing your experience with us. We are delighted that you enjoyed your stay and hope to see you back in the near future.

Thank you for sharing your stay with us. If you would like to discuss your stay further, please feel free to give us a call. Thank you.

Good morning Amanada and thank you for your compliments on our hotel. We do appreciate everyone's feedback so we can constantly improve.We hope to see you back here soon.

Good afternoon Winfred and thank you for sharing your experience with us. We are happy to hear that you had a chance to experience our indoor pool and hot tub. We are lucky to have those indoor amenities to offer our guests all year long.

Good afternoon Jamie,We do appreciate your review and are happy to see that you enjoyed your stay. We do hope to have you back with us in the near future.

Good morning LaRonda and thank you for sharing your stay with us. We are delighted that you enjoyed your time here and look forward to having you back soon.Thank you.

Good morning Christiopher and thank you for sharing your experience with us. We apologize for what you experienced. As staff is very limited overnight, we ask that guests report noise levels after quiet hours. Again, we apologize for your experience and do hope that you return for a more pleasant experince.

Good morning James and thank you for sharing your experience. We do understand that you arrived to the hotel early at 11:30am. We do have the policy of checking in by 3pm. We do apologize, as we missed the mark and checked you in at approximately 3:30pm. If there is another time that you would like to come back, we would like the opportunity to make it a better stay.Thank you

Thank yo u for choosing The Grand we appreciate your feedback and look forward to your return

Good morning Jennifer and thank you for sharing your comments and stay with us. We do hope to see you back here in the future.

Thank you for letting us know of your stay. We do hope that you enjoy the remainder of your stay here.

Thank you for choosing The Grand Hotel, We appreciate your feedback and hope to see you again.

Good afternoon Brian and thank you for sharing your experience with us. We are happy to see that you enjoyed your stay. We look forward to having you back in the near future.

Good afternoon Daniela and thank you for sharing your stay with us. Unfortunately, with the layout of the hotel, the parking spaces outline each section of the hotel. We do appreciate you staying with us and sharing your concerns.

Thank you for choosing The Grand Hotel. We appreciate your review and we hope to see you again.

Good morning Beena,Thank you for your comments. We are very fortunate to have an indoor pool for our guests to use during the year. We are happy to see that you and the family enjoyed it. We look forward to your return in the future.

Good morning Florence,We do appreciate your comments/review regarding your stay. We do appreciate you sharing and are delighted that that you are enjoying your stay. Please enjoy the weekend and have a wonderful Easter holiday.

Good morning Olivia and thank you for sharing your experience with us. We do appreciate your review and please inform the Coast Guard graduate we appreciate his or her service.

Good afternoon Dr. Antero, thank you for sharing your experience with us. We appreciate your helpful comments and know that our staff will be making sure these items are addressed. We do hope to see your return in the future.

Good morning Michelle and thank you for your comments. We hope you enjoyed your stay here. We do appreciate your review and understand your concern regarding the restaurant and the pool. We are continuing to upgrade our Hotel and its amenities. Unfortunately, this is the only time to make these improvements. We hope you understand and look forward to having you back when these amenities are at their best.

Good morning WIlliam,We are pleased to see that you had a wonderful stay especially traveling at such a far distance. We thank you for detailing your stay and we will make sure we share this with our employees at the next meeting. We hope to see you back here again if the opportunity arises. Please make sure you pass along to your friend's son, we thank him for his service.Thank you

Thank you for choosing The Grand Hotel. We appreciate your feedback and hope to see you again.

Good morning Indira and thank you for taking the time to review your stay here. We do appreciate all of our guests' comments and improve on them each day. We are pleased you enjoyed your stay and look forward to your return in the near future.Thank you

Good morning Michael and thank you for your letting us know of your experience. We are happy to see you enjoyed our hotel and your stay, and we look forward to your return in then near future.

Good evening Joseph and thank you for sharing your stay and commenting on our hotel. We do appreciate your feedback and are happy that you enjoyed your stay.We look forward to seeing you back here soon.

Good morning Stephen and thank you for your comments and sharing your recent stay with us. We do hope to see you back here again in the near future.

Good afternoon Anthony and thank you for sharing your experience with us. We are very fortunate to have an indoor pool and hot tub especially at this time of the year. We continue to have weekend and holiday guests throughout the winter months which our staff appreciates.Thank you and we hope to see you back here soon.

Good morning Ihor and thank you for choosing the Grand Hotel as your place to enjoy yourself. We are delighted to see that you enjoyed your stay and we thank you for your review. We hope to see you back here in the near future.

Good morning Masayuki and thank you for sharing your experience with us and providing us with a great rating. We are pleased to see that you enjoyed our hotel and your stay. We do hope that you come and visit us again.

Good afternooon Krista. Thank you for sharing your experience with us and letting us know about your stay. We apologize for your misunderstanding with the number of persons in the room you reserved. For the room type reserved, the fifth person would require a portable rollaway bed. For future reference, we do have larger units that do not require a roll away bed, and can accomodate 5 persons.We hope to see you back in the near future.

Good morning Barry and thank you for sharing your stay with us. We do appreciate you letting us know how we are doing. If you would like to discuss your stay further with us, please feel free to give us a call.Thank you.