Title: Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Luxury property on the beach, with 3 outdoor pools ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/7fe5bc0d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/3f777e2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/2a6117b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/46308b92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/39909bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from North Beach, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive offers a boutique experience. Guests relax on the private beach, enjoy thalassotherapy at the spa, join yoga classes, and savor Italian specialties at the two on-site restaurants. VIP Access 9.2 Wonderful ## Popular amenities - - - Hot tub - Bar - All-inclusive - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=527037&PinnedHotelID=527037&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/743fa81a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Ocean Front 9.0 Wonderful 4 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Pillow menu Separate bedroom - 498 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/83b92102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Pillow menu Premium bedding Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![Presidential Suite](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/0a506001.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Pillow menu - 2067 sq ft - 1 bedroom - Resort view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/743fa81a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Ocean Front ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items LCD TV Pillow menu - 538 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/743fa81a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Veranda Ocean Front King Bed 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Pillow menu Separate bedroom - 498 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Junior Suite King Superior Ocean Front](https://images.trvl-media.com/lodging/1000000/530000/527100/527037/b76f765f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Superior Ocean Front 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Pillow menu Separate bedroom - 818 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Zoetry-Villa-Rolandi-Isla-Mujeres-Cancun.h527037.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Zoetry-Villa-Rolandi-Isla-Mujeres-Cancun.h527037.Hotel-Information) ## About the area Located in Isla Mujeres, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is on a private beach. Cancun Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Garrafon Natural Reef Park and North Beach. Mujeres Beach and Dubai Palace Casino are two other places to visit that come recommended. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Isla Mujeres travel guide](https://www.expedia.ca/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.23327%2C-86.74000&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r_f3XM0x1kr41v2WLAzyvtwvA5o=) Fracc. Laguna Mar SM. 7 Mza. 75, Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres, QROO, 77400 ### What's nearby - Dolphin Discovery - 2 min walk - 0.2 km - Garrafon Natural Reef Park - 2 min walk - 0.2 km - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.0 km - Isla Mujeres Ferry Terminal - 7 min drive - 5.6 km - North Beach - 7 min drive - 6.0 km ### Getting around - Cancun Intl. Airport (CUN) - 126 min drive ### Restaurants - ‪Isla Brewing Company Beer Garden - ‬6 min drive - ‪Playa Tiburón - ‬16 min walk - ‪Icebar - ‬15 min walk - ‪Caribbean Garden - ‬5 min drive - ‪Dolphin Discovery - ‬5 min drive ## About this property ### Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Luxury boutique property near Garrafon Natural Reef Park Located close to North Beach, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive provides a free daily manager's reception, a terrace, and shopping on site. This property is a great place to bask in the sun with a private beach, sun loungers, and fishing. Indulge in a hot stone massage, hydrotherapy, and thalassotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include boat tours and snorkeling. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi. You'll also find perks like: - 3 outdoor pools along with sun loungers and pool umbrellas - Free self parking - Express check-out, express check-in, and a 24-hour front desk - Beach umbrellas, an elevator, and free newspapers - Guest reviews say great things about the helpful staff Room features All guestrooms at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. More conveniences in all rooms include: - Bathrooms with showers and hair dryers - 40-inch LCD TVs with satellite channels and DVD players - Separate sitting areas, ceiling fans, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages À la carte meals and snacks included 24-hour room service In-room minibar (all beverages included) ### Land activities Bicycling Fitness facilities ### Lessons/classes/games Cooking Pilates Yoga ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/896500/896465/aa5202af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mia Reef Isla Mujeres - All Inclusive Isla Mujeres - On private beach - Pool - Breakfast included - All-inclusive 8.0 Very good 1,086 reviews CA $481 CA $593 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=896465&PinnedHotelID=896465&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/84000000/83290000/83287700/83287617/25a6b449.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Impression Isla Mujeres by Secrets – Adults only – All Inclusive Isla Mujeres - 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Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,005 reviews CA $1,190 CA $1,446 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=27301&PinnedHotelID=27301&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 2 restaurants - 3 bars/lounges - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Casa Rolandi - Le Metissage ### Things to do - 3 outdoor pools - Boat tours - Fishing - Fitness classes - Full-service spa - Gym - Hot tub - Sauna - Shopping - Snorkeling - Steam room - TV in common areas - Yoga classes ### Family friendly - 3 outdoor pools - DVD player - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Hot stone massages - Hot tub - Hydrotherapy - Mud bath - Thalassotherapy ### Accessibility - Elevator ### More - 3 floors - Banquet hall - Built in 1999 - Designated smoking areas - Mediterranean architecture ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with satellite channels - DVD player ### Food and drink - 24-hour room service - Free bottled water ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge). ### Renovations and closures This property is closed from April 14 2025 to December 31 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per accommodation, per night Welcoming dogs only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Pet fee: USD 75 per accommodation, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Villa Rolandi Thalasso SPA Gourmet & Beach Club Villa Rolandi Thalasso SPA Gourmet Beach Club Villa Rolandi Thalasso SPA Gourmet Beach Club Isla Mujeres Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive Zoetry Villa Rolandi Cancun All Inclusive Zoetry Villa Rolandi Isla Mujeres Cancun Zoetry Villa Rolandi Cancun Zoetry Villa Rolandi Cancun All Inclusive All-inclusive property Zoetry Rolan Cancun Inclusive Zoetry Villa Rolandi Isla Mujeres Cancun Hotel Zoetry Villa Rolandi Cancun Hotel Zoetry Villa Rolandi Cancun Hotel Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres Isla Mujeres Zoetry Villa Rolandi Isla Mujeres Cancun Hotel Hotel Zoetry Villa Rolandi Isla Mujeres Cancun Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive Hotel Villa Rolandi Thalasso SPA Gourmet Beach Club Zoetry Villa Rolandi Cancun Zoetry Villa Rolandi Isla Mujeres Cancun Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive Zoetry Villa Rolandi Isla Mujeres Cancun Optional All Inclusive ## Frequently asked questions ### Does Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive have a pool? > Yes, this property has 3 outdoor pools. ### Is Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive pet-friendly? > Yes, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 75 per accommodation, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive? > Self parking is free at this property. ### What time is check-in at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive? > Yes, the property is all-inclusive. Activities include bicycling, cooking classes, pilates classes, and more. ### Where is Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive located? > This Isla Mujeres property is on the beach, steps from Garrafon Natural Reef Park, and within 9 mi (15 km) of North Beach and Mujeres Beach. Cancun Mall and Dubai Palace Casino are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 332 8 - Good 71 6 - Okay 19 4 - Poor 14 2 - Terrible 9 ### 10/10 Excellent #### Christopher Apr 23, 2023 Liked: Cleanliness, amenities, property conditions & facilities We loved the staff, and the location of the hotel ##### Christopher Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Panagiotis Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Hotel ##### Panagiotis Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Mary-Angie Dec 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service; great boutique hotel to get away and be pampered; fantastic food ##### Mary-Angie ### 10/10 Excellent #### Doug Mar 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It truly was a home away from home! ##### Doug Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### John Feb 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great repeat stay at the Zoetry… everything was great! ![](https://a.travel-assets.com/ugc/hotel-reviews/4D46AE2D3FE2D747B7B5DA71D8E2FE97D66635301677366007075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9422B9080485EA57AEE50324D1AC322B439804941677366009564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/631962DDFEAC95BA891B8FD79702B8D3C0F574481677366004573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Edwin Holt Moore Oct 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort delivered as to all aspects as advertised! ##### Edwin Holt Moore Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Aaron Aug 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property ##### Aaron Stayed 3 nights in Aug 2023 ### 8/10 Good #### Julie Dec 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staffs are very nice and friendly, and the restaurant for dinner is excellent. Definitely recommend it to my friends. ##### Julie Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Karen Pamela Nov 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Staff were so positive and helpful. The food was incredible and the pools were beautiful. Stunning, quiet property. ##### Karen Pamela Stayed 6 nights in Nov 2022 ### 10/10 Excellent #### estela Sep 15, 2023 Liked: Cleanliness, staff & service, amenities Food and service are beyond excellent. The resort needs a face lift. ##### estela Stayed 6 nights in Sep 2023 ### 10/10 Excellent #### James Mar 18, 2024 Liked: Cleanliness, staff & service Love Zoetry, The staff Leo, Jorge, Ivan the service is exceptional all the people that servers us phenomenal. The place is a paradise I cannot wait to go back in 2025 when it will go through a renovation. The food was excellent, music, the beach so nice. ##### James Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Carrie Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small boutique resort. Perfect for relaxing! The pools and private beach were wonderful and maintained. The food options were minimal but delicious and always available. The staff was very helpful and friendly. ##### Carrie Stayed 3 nights in Sep 2022 ### 6/10 Okay #### William G May 27, 2023 Food was good. Property rundown ##### William G Stayed 5 nights in May 2023 ### 10/10 Excellent #### Megan Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facility, rooms, pools and beach are clean and beautiful but the best thing about the hotel was the service. The entire staff was beyond helpful with everything. They were extremely friendly provided amazing customer service. I will definitely be back! ##### Megan Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Matthew Oct 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property & staff were great. The experience with Expedia was terrible. ##### Matthew Stayed 5 nights in Oct 2022 ### 10/10 Excellent #### Greg Jun 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice. Quiet. Food was great and accommodating to my food allergies ##### Greg Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Christina Cortez Aug 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Zoëtry is amazing. Needs a bit upgrade but great hospitality. Will be back ##### Christina Cortez Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Joyce Nov 30, 2022 Liked: Cleanliness, staff & service, amenities Isla Mujeres is a paradaise. But the hotel is a little bit old. But the food in Rolandis Restaurant was amazing and the staff. David of reception was very nice with us. I love my honey moon! ##### Joyce Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Raul Feb 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and food This small hotel has top notch service. There is private small craft ferrying from Cancun directly to the property. The rooms are a little bit outdated, but the resort will undergo major renovations soon. Service is what makes the difference here. This is a high end all inclusive resort that serves a la carte and no Buffett ( 2 restaurants with top notch chefs) . Check in was seamless. Alfredo the waiter at the Restaurant Rolandi’s made our stay very pleasant. Leo, the great organizer at the pool was very nice. If you want to stay away from the crowds, the drinking games at the pool, the loud music calling for water aerobics, lines at the bufette; but instead you want to enjoy a private experience, this is your resort. ##### Raul Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### LINDA Sep 25, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities We had to change rooms 3 times within 24 hours. AC issues. Our first room registered 82 deg and after 8 hrs they kept saying just give it 15 more mins! Finally moved us to another room at 10 o’clock at night and that room wasn’t much better. Finally the next day around noon we got a room with decent AC. The balcony was nice but dirty and the chairs were about to break. ##### LINDA Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Lissette Aug 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Zoetry was first class! The staff went above and beyond for us. Even when we took a cab to Playa Norte they ran out and offered a cooler with ice and drinks before we left! Anytime we needed anything they were at our room under 10 minutes. The spa was the best service we had ever and resort was gorgeous always super clean. The food was great! One of the restaurants is French which we don’t care much for that type of food but the other restaurant had great food. The ease of booking transportation to the resort from the airport through the front desk was a breeze. One of my guests is pretty picky when it comes to food and service and she was completely blown away. Yeh resort is on the smaller side and meant for people who want peace. If you have a party group and don’t know how to act when drinking, consider staying in Cancun. This resort is super low key and tranquil. 10/10! ##### Lissette Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Eric Matthew Mar 7, 2024 Liked: Cleanliness, staff & service So, most staff super friendly and helpful. Other staff have no idea what they are doing or treat you like your you are not worth there time. All Restaurant staff were very good. The only people I saw swimming were the people doing laps for exercise, pools were very cold. The one salt water pool that is heated is falling apart. Tiles on the floor of this pool or guest are putting the tiles on the outer shelf of the pool, not what I expected for the amount of money I spent. Rooms are a little dated and can be dangerous at night. There are 2 steps going down to the in room refrigerator, I was very cautious at night because it is dark in the room. But, I did see someone that got a severe sprain and needed a walking boot the rest of the trip. The last and worse thing that happened to us. The day before we left, we were told we getting transportation from Zoetry resort to The Dreams resort on Cancun (this is a sister resort). From there we were to be picked up and taken to the airport. On the day we left, it was very windy and the sea was rough, so they sent us on the ferry instead. We specifically asked if they made arrangements for us to be picked up at the ferry port to get to the airport. We were assured that everything was taken care of. We waited at the Ferry port for 1/2 and started getting worried. We called the transportation company and we were told they never were told to pick us up. So, we ended taking a cab and were extremely over charged. $80 us ##### Eric Matthew Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Karla Dec 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Karla Stayed 4 nights in Dec 2024 ### 8/10 Good #### Vera May 25, 2024 ##### Vera Stayed 6 nights in May 2024 ### 4/10 Poor #### Mark Apr 3, 2024 ##### Mark Stayed 9 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - 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