Title: Xoza Hotel Urban Escape - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=111487520&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xoza Hotel Urban Escape ## Photo gallery for Xoza Hotel Urban Escape ![Indoor pool - Xoza Hotel Urban Escape (Cancun)](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/0b5beefc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e4d459f0-eaf7-42d2-b851-c492509cb18a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![In-room safe, free WiFi, bed sheets - Xoza Hotel Urban Escape (Cancun)](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9816c152.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Xoza Hotel Urban Escape (Cancun)](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/8b33b4a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Xoza Hotel Urban Escape (Cancun)](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9144644c_edited_18d8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Xoza Hotel Urban Escape and take advantage of free continental breakfast, a free daily manager's reception, and a garden. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Comfort Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/937d7ba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Hair dryer Digital channels Daily housekeeping In-room safe - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/498b1706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Hair dryer Digital channels Daily housekeeping In-room safe - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9816c152.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Smart TV Private bathroom Hair dryer Digital channels Daily housekeeping In-room safe - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/w5760h3835x0y5-6ae0d865.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information) ## About the area Located near the beach, Xoza Hotel Urban Escape is in Downtown Cancun, a neighborhood in Cancun. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Tortuga Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16825%2C-86.83830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0a31xvWbszQZSBnqtK8p5fvyvZk=) Lopez Portillo, Cancun, QROO, 77513 ### What's nearby - Mercado 28 13 min walk \- 1.1 km - Mercado 23 15 min walk \- 1.3 km - Las Palapas Park 19 min walk \- 1.6 km - Plaza 28 19 min walk \- 1.6 km - Cancun Mall 4 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) 28 min drive ### Restaurants - El Pocito 7 min walk - Las Tortas de Cochinita 4 min walk - CLIPPER IV. El Popular Chino Chavez 6 min walk - Azadero "El Pook Chuuk" Cancun 8 min walk - La Loteria 6 min walk ## About this property ### Xoza Hotel Urban Escape Hotel near Ultramar Ferry Puerto Juárez You can look forward to free continental breakfast, a free daily manager's reception, and a garden at Xoza Hotel Urban Escape. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym. Other perks at this hotel include: - An indoor pool - Free self parking - Meeting rooms, a 24-hour front desk, and a banquet hall - Smoke-free premises, an elevator, and a billiards/pool table Room features All guestrooms at Xoza Hotel Urban Escape have perks such as air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with showers and hair dryers - 50-inch Smart TVs with digital channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/771f1e79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BOK21 Downtown Cancun - Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 100 reviews CA $46 CA $62 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/cd487e05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,426 reviews CA $106 CA $135 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/118000000/117770000/117764200/117764141/f9afa3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Rolovi Cancún Downtown Cancun - 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Pool - Kids pool - Parking included - Free WiFi 7.6 Good 1,001 reviews CA $65 CA $85 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=17834&PinnedHotelID=17834&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=111487520,92536231,20167293,117764141,106265616) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:00 AM - Free daily manager's reception ### Things to do - 24-hour gym - Billiards/pool table - Indoor pool ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### More - Air conditioning - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as XOZA CANCUN Distinctive Hotels Hotel XOZA CANCUN Distinctive Hotels CANCUN XOZA CANCUN Distinctive Hotels Hotel CANCUN ## Frequently asked questions ### Does Xoza Hotel Urban Escape have a pool? ### How much does it cost to stay at Xoza Hotel Urban Escape? ### Is Xoza Hotel Urban Escape pet-friendly? ### How much is parking? ### What time is check-in at Xoza Hotel Urban Escape? ### What time is check-out at Xoza Hotel Urban Escape? ### Where is Xoza Hotel Urban Escape located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Xoza Hotel Urban Escape Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 32 8 - Good 11 6 - Okay 9 4 - Poor 2 2 - Terrible 3 ## Reviews ### 8/10 Good #### Jean Pierre Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Overall, the hotel was very good. The room was clean and comfortable, and the staff was friendly and helpful. The only downside was that the room did not have a closet or a microwave, which would have been convenient. Aside from that, everything else was great, and I had a pleasant stay. ##### Jean Pierre Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Idanet Mar 9, 2025 Liked: Cleanliness, staff & service The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality. ##### Idanet Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### maria Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities NICE PLACE TO REST, VERY CLEAN A NEW INSTALLATION ##### maria Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Dmitrijs Jun 18, 2025 Liked: Cleanliness, property conditions & facilities Beautiful place to stay. ##### Dmitrijs Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Jizel Marie Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to deal with and minimalist 😍 ##### Jizel Marie Stayed 2 nights in Oct 2025 ### 8/10 Good #### SANDRA Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Beside the no water for a day it was good ##### SANDRA Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Sebastiano Apr 28, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again. ##### Sebastiano Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Virginia Jul 5, 2025 Liked: Cleanliness Disliked: Amenities It’s a very new property and didn’t have all the amenities ready. ##### Virginia Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Jason Mar 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hot water, flooding issues and the staff left for the night without providing help. ##### Jason Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### Jarell M Mar 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Jarell M Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Jordan Keith Aug 21, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Hotel staff was excellent. Property was brand new and clean. The free breakfast is cold ham and sliced bread. Cheap, fake orange juice. The Gym was nice but no AC. Very bad and inconvenient location. Very limited dining in the area and nk where to eat inside with AC. Broken waterlines inside the walls.....new construction. No towels in the pool..No paper towels to dry hands in public restrooms. Lobby is extremely hot and not properly climate controlled. No ventilation fan in bathroom. ##### Jordan Keith Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### IVAN Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities si muy bien todo. ##### IVAN Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Ale Jan 19, 2026 Disliked: Amenities, property conditions & facilities La habitación SOLO tenía 2 almohadas y 2 toallas cuando baje para pedir SOLO una toalla más se negaron rotundamente que es imposible tener más de 2 toallas por habitación lo volví a intentar con otro encargado y me dijo lo mismo, después por mi embarazo me es difícil dormir con una sola almohada pedí otra y se negaron mi esposo terminó durmiendo sin almohada para dármela a mí les dijimos que no había jabón para manos y nos dijeron agarren los que están dentro de la regadera. Ambos empleados súper descorteses, literalmente uno nos respondió es lo que hay y no puedo hacer más. Terrible experiencia y muy mal sabor de boca ![](https://a.travel-assets.com/ugc/hotel-reviews/5720b6c3-a175-4d9d-a080-33cbe49cabc8-1768847196837.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ale Stayed 1 night in Jan 2026 ### 6/10 Okay #### jesus manuel guerra Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Lhddly ##### jesus manuel guerra Stayed 1 night in Jan 2026 ### 8/10 Good #### Stefhany Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación estuvo limpia todos los días Gracias ##### Stefhany Stayed 1 night in Dec 2025 ### 4/10 Poor #### Laura Dec 25, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities No había Internet, no aceptaban pagos con tarjetas y el desayuno muy poca variedad y el último día se descompuso el elevador, tuvimos que bajar 3 pisos cargando las maletas ##### Laura Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Aracely Dec 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitación limpia y cómoda ##### Aracely Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Roberto Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente amenidades para un hotel boutique. En general el staff fue muy amable y el hotel estaba muy limpio. ##### Roberto Stayed 1 night in Dec 2025 ### 10/10 Excellent #### María José Nov 24, 2025 Liked: Cleanliness Talvez ampliar la variedad de huevos en el desayuno ##### María José Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Lorena Nov 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy limpio y organizado, recomendado ##### Lorena Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Alondra Yudith Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy limpio y excelente atención del personal ##### Alondra Yudith Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Toshihide Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities とてもきれいなホテルでした！ ##### Toshihide Stayed 2 nights in Oct 2025 ### 8/10 Good #### José Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La habitación era prácticamente nueva o recién renovada, de hecho cuando nos hicieron limpieza el primer día metieron un buró nuevo que no estaba cuando llegamos, todo en perfecto estado y muy limpio ##### José Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Cristobal Oct 20, 2025 Poco eqiipaso ##### Cristobal Stayed 1 night in Oct 2025 ### 6/10 Okay #### eber Oct 11, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel medianito Hotel bastante mediano, desayuno horrible pero el cuarto limpio. Muy básico, para lo que es, simplemente dormir. Me gustó que tuviera Netflix. ##### eber Stayed 2 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Villas Solymar](https://www.expedia.ca/Cancun-Hotels-Villas-Solymar.h91128689.Hotel-Information) > - [Cyan Cancun Resort & Spa ](https://www.expedia.ca/Cancun-Hotels-Distinctive-Cancun-Hotel-Spa.h58187053.Hotel-Information) > - [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > - [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > - [The Westin Resort & Spa, Cancun](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information) > - [ Luxury Cancun Beachfront Condo](https://www.expedia.ca/Cancun-Hotels-Luxury-Cancun-Beachfront-Condo.h33232506.Hotel-Information) > - [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > - [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > - [Laguna 1 Riva](https://www.expedia.ca/Cancun-Hotels-Laguna-1-Riva.h39638121.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Brisas Beachfront Penthouses](https://www.expedia.ca/Cancun-Hotels-Brisas-Condos.h78262401.Hotel-Information) > - [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > - [Private pool!! - Hotel Zone Cancun - Beach access 40 steps](https://www.expedia.ca/Cancun-Hotels-Private-Pool-Cancun-Hotel-Zone-Beach-Access-5.h18761420.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [The Sens Cancun By Oasis](https://www.expedia.ca/Cancun-Hotels-Grand-Sens-Cancun-By-Oasis-AI.h37983695.Hotel-Information) > - [Grand Park Royal Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > - [Beachfront Penthouse on the Sand! 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