Title: Xoza Hotel Urban Escape - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xoza Hotel Urban Escape Hotel with free breakfast, near Cancun Mall ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/abe878b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e4d459f0-eaf7-42d2-b851-c492509cb18a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9144644c_edited_18d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/0b5beefc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/74a0635b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Xoza Hotel Urban Escape and take advantage of free continental breakfast, a free daily manager's reception, and a garden. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym. 8.4 Very good ## Popular amenities - Breakfast included - Gym - Pool - Housekeeping - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/937d7ba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Separate bedroom Hair dryer Private bathroom Digital channels In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Superior Double Room](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/498b1706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Smart TV Separate bedroom Hair dryer Private bathroom Digital channels In-room safe Daily housekeeping - Sleeps 3 - 2 Double Beds ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9816c152.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Smart TV Separate bedroom Hair dryer Private bathroom Digital channels In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16825%2C-86.83833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vf7IwL2luYA4cxEzgbFogQ-QvuE=) Lopez Portillo, Cancun, QROO, 77513 #### What's nearby - Las Palapas Park - 19 min walk - 1.6 km - Plaza 28 - 19 min walk - 1.6 km - Cancun Mall - 2 min drive - 1.8 km - Plaza Las Americas - 4 min drive - 3.2 km - Ultramar Ferry Puerto Juárez - 6 min drive - 4.2 km #### Getting around - Cancun Intl. Airport (CUN) - 29 min drive #### Restaurants - ‪Las Tortas de Cochinita - ‬4 min walk - ‪El Pocito - ‬7 min walk - ‪Barbacoa de borrego - ‬7 min walk - ‪a" la Burger - ‬6 min walk - ‪Antojitos Yucatecos Polcanes Y Panuchos - ‬4 min walk ## About this property ### Xoza Hotel Urban Escape Hotel near Cancun Mall You can look forward to free continental breakfast, a free daily manager's reception, and a garden at Xoza Hotel Urban Escape. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym. Other perks at this hotel include: - An indoor pool - Free self parking - An elevator, a banquet hall, and smoke-free premises - A 24-hour front desk, meeting rooms, and a billiards/pool table Room features All guestrooms at Xoza Hotel Urban Escape have perks such as air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with showers and hair dryers - 50-inch Smart TVs with digital channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/3dc9a90e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Blue Star Cancun Downtown Cancun - Pool - Hot tub - Breakfast included - Parking included 8.0 Very good 144 reviews CA $70 CA $91 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/67000000/66600000/66597500/66597429/b505117f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mex Hoteles Downtown Cancun - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 460 reviews CA $68 CA $88 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=66597429&PinnedHotelID=66597429&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - 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Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 223 reviews CA $59 CA $78 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=30662003&PinnedHotelID=30662003&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:00 AM - Free daily manager's reception ### Things to do - 24-hour gym - Billiards/pool table - Indoor pool ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### More - Air conditioning - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as XOZA CANCUN Distinctive Hotels Hotel XOZA CANCUN Distinctive Hotels CANCUN XOZA CANCUN Distinctive Hotels Hotel CANCUN ## Frequently asked questions ### Does Xoza Hotel Urban Escape have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Xoza Hotel Urban Escape? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Xoza Hotel Urban Escape on Oct 29, 2025 start from CA $67.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Xoza Hotel Urban Escape pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Xoza Hotel Urban Escape? > Self parking is free at this property. ### What time is check-in at Xoza Hotel Urban Escape? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Xoza Hotel Urban Escape? > Check-out is at noon. ### Where is Xoza Hotel Urban Escape located? > Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 28, La Sagrada Familia Parish, and Mercado 23. Plaza 28 and Extreme Adventure are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Xoza Hotel Urban Escape Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 7 6 - Okay 7 4 - Poor 1 2 - Terrible 2 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Dmitrijs Jun 18, 2025 Liked: Cleanliness, property conditions & facilities Beautiful place to stay. ##### Dmitrijs Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Jizel Marie Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to deal with and minimalist 😍 ##### Jizel Marie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Virginia Jul 5, 2025 Liked: Cleanliness Disliked: Amenities It’s a very new property and didn’t have all the amenities ready. ##### Virginia Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Jordan Keith Aug 21, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Hotel staff was excellent. Property was brand new and clean. The free breakfast is cold ham and sliced bread. Cheap, fake orange juice. The Gym was nice but no AC. Very bad and inconvenient location. Very limited dining in the area and nk where to eat inside with AC. Broken waterlines inside the walls.....new construction. No towels in the pool..No paper towels to dry hands in public restrooms. Lobby is extremely hot and not properly climate controlled. No ventilation fan in bathroom. ##### Jordan Keith Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Sebastiano Apr 28, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again. ##### Sebastiano Stayed 1 night in Apr 2025 ### 8/10 Good #### SANDRA Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Beside the no water for a day it was good ##### SANDRA Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Jason Mar 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hot water, flooding issues and the staff left for the night without providing help. ##### Jason Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### Jarell M Mar 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Jarell M Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Idanet Mar 9, 2025 Liked: Cleanliness, staff & service The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality. ##### Idanet Stayed 4 nights in Feb 2025 ### 8/10 Good #### José Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La habitación era prácticamente nueva o recién renovada, de hecho cuando nos hicieron limpieza el primer día metieron un buró nuevo que no estaba cuando llegamos, todo en perfecto estado y muy limpio ##### José Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Cristobal Oct 20, 2025 Poco eqiipaso ##### Cristobal Stayed 1 night in Oct 2025 ### 8/10 Good #### Alex Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Frente a una gasolinera y tienda Oxxo ##### Alex Stayed 1 night in Sep 2025 ### 6/10 Okay #### Esau Sep 28, 2025 No hacen limpieza ##### Esau Stayed 2 nights in Sep 2025 ### 8/10 Good #### Emily Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones limpias, buena atención ##### Emily Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hugo Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien todo ##### Hugo Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Mario Sep 19, 2025 ##### Mario Stayed 14 nights in Aug 2025 ### 10/10 Excellent #### Daniel Jair Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar para estar, atención muy amables y muy cómodo para estar ![](https://a.travel-assets.com/ugc/hotel-reviews/8c4d5081-d625-45e7-a26f-33f2e113314c-1758005728166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Jair Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carlos Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien, llegamos ya tarde pero en todo momento nos atendieron muy bien, conocí a los recepcionistas de los 3 turnos y sin duda excelente servicio, el hotel es muy bonito y lo único que le hace falta es un restaurancito, de ahí en fuera todo fenomenal. Si regresaría. ##### Carlos Stayed 1 night in May 2025 ### 10/10 Excellent #### Viridiana May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me encanto.la atención de los recepcionista, el hotel apesar de estar en el centro de Cancún está bonito, te dan café de cortesía. Tiene una alberca techada, billar. Y a 10 minutos caminando está la lavandería 24 horas por si tú estancia es mayor. Me encantó ##### Viridiana Stayed 2 nights in May 2025 ### 10/10 Excellent #### Enrique May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buenas instalaciones y el personal siempre nos ayudó en lo que necesitabamos ##### Enrique Stayed 2 nights in May 2025 ### 8/10 Good #### Cesar May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cesar Stayed 1 night in May 2025 ### 10/10 Excellent #### Erika Figueroa May 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Realmente disfrutamos la estancia, ambiente tranquilo, el personal muy atento, nos dieron excelentes recomendaciones para comer, el cafecito gratis delicioso, todo muy bien, sin duda regresaria ##### Erika Figueroa Stayed 4 nights in May 2025 ### 10/10 Excellent #### Renata May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo, desde la limpieza, el que nos encargo, todo en excelentes condiciones, muy amables al tratar a uno, de verdad volvería a visitar ese hotel, tiene un oxxo enfrente y todo lo que necesite uno si lo tiene la recepción se lo dan, excelente servicio el mejor hotel 😻 ##### Renata Stayed 1 night in May 2025 ### 6/10 Okay #### Iris Adriana May 16, 2025 Requiero facturar y me dicen que ellos no me pueden facturar ##### Iris Adriana Stayed 1 night in May 2025 ### 10/10 Excellent #### Celene May 15, 2025 ##### Celene Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - 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