Title: Dreams Sapphire Resort & Spa - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=180137&destination=Puerto+Morelos%2C+Quintana+Roo%2C+Mexico&selected=866428&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Sapphire Resort & Spa - All Inclusive ## Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive ![4 outdoor pools, pool umbrellas, sun loungers - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a7a19a74.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ef5ae37c-4121-49bc-91d1-e5792ec66af3-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 outdoor pools, pool umbrellas, sun loungers - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/40ab1c91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/b529aed3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Junior Suite Ocean Front Swim Out Double - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages, and kayaking. Indulge in a massage, reflexology, and aromatherapy at Dreams Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, archery, and beach volleyball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi, with speed of 50+ Mbps. VIP Access ## Reviews 8.0 Very good ## Popular amenities - Pet friendly - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 19 of 19 rooms ### View all photos for Junior Suite Tropical View Double ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View Double 9.0 Wonderful 43 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean Front Double ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/6f82c4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Double 8.4 Very good 6 reviews - Ocean view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Tropical View Double ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View Double 7.6 Good 12 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean Front Swim Out King ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out King 8.0 Very good 6 reviews - Beach view - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out Double 10.0 Exceptional 1 review - Beach view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Governor Suite Ocean Front King ![Preferred Club Governor Suite Ocean Front King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/9c5b2f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Governor Suite Ocean Front King - Ocean view - 990 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Two-Bedroom Family Suite Tropical View ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Family Suite Tropical View 9.0 Wonderful 2 reviews - Garden view - 1040 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Preferred Club Master Suite Ocean Front King ![Preferred Club Master Suite Ocean Front King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a6cd6d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front King - Ocean view - 1040 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bed ### View all photos for Preferred Club Master Suite Ocean Front Swim Out King ![Preferred Club Master Suite Ocean Front Swim Out King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/62970f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front Swim Out King 10.0 Exceptional 1 review - Beach view - 1040 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bed ### View all photos for Club Junior Suite Ocean Front King ![Club Junior Suite Ocean Front King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/552ff35b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front King 8.0 Very good 1 review - Ocean view - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Junior Suite Ocean Front Double ![Club Junior Suite Ocean Front Double](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/59fdbc58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Double - Sea view - 614 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club Junior Suite Ocean Front Swim Out King ![Club Junior Suite Ocean Front Swim Out King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out King 10.0 Exceptional 1 review - Beach view - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Junior Suite Ocean Front Swim Out Double ![Club Junior Suite Ocean Front Swim Out Double](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out Double - Beach view - 614 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club Master Suite Ocean Front King ![Club Master Suite Ocean Front King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8a7bcb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front King - Ocean view - 1227 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Master Suite Ocean Front Swim Out King ![Club Master Suite Ocean Front Swim Out King](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8ed6d33b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front Swim Out King - Beach view - 1227 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Club Two-Story Villa ![Club Two-Story Villa | Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ebf5c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Two-Story Villa 10.0 Exceptional 1 review - 1291 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed ### View all photos for Junior Suite Tropical View King ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View King 8.4 Very good 69 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Preferred Club Junior Suite Tropical View King ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View King 7.8 Good 9 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front King ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/2c3becd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King 7.4 Good 10 reviews - Ocean view - 520 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information%3Frfrr%3DHOT.HIS.question.link.click)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information%3Frfrr%3DHOT.HIS.question.link.click) ## About the area Located in Puerto Morelos, Dreams Sapphire Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. [Visit our Puerto Morelos travel guide](https://www.expedia.ca/Puerto-Morelos.dx180137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87947%2C-86.86659&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VhSnmXk-K0yvA6BJGqpWXojXS3c=) Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 ### What's nearby - ![Breathtaking ](https://images.trvl-media.com/place/180137/91c140e6-a78d-4ca6-83f5-1d5730a86379.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecife de Puerto Morelos National Park 3 min walk \- 0.3 km - ![Puerto Morelos beach Mayan riviera Caribbean sea](https://images.trvl-media.com/place/690454137564835840/b5db516e-96e3-49fc-9c9d-0ee2231dea5e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Beach 13 min walk \- 1.1 km - ![Sand sculpture of Mayan calendar. Truly a work of art!](https://images.trvl-media.com/place/180137/a7a5559f-62e3-4be1-accb-ad55be5a4839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ojo de Agua Beach 5 min drive \- 3.3 km - ![Cancun_PuertoMorelosTownSquare_6260342163](https://images.trvl-media.com/place/6260342/91f7d9c0-bd25-4ec3-a5e7-86e5fe431e40.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Town Square 6 min drive \- 3.6 km - Moon Palace Golf Club 14 min drive \- 18.7 km ### Getting around - Cancun Intl. Airport (CUN) 22 min drive ### Restaurants - Bistro El Beso 6 min walk - Blue Moon 8 min walk - Swim Up Bar 7 min walk - Bluewater Grill 3 min walk - Route 66 7 min walk ## About this property ### Dreams Sapphire Resort & Spa - All Inclusive Luxury all-inclusive property near Puerto Morelos Beach At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and 3 poolside bars. With a beachfront location, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, reflexology, or aromatherapy at Dreams Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, archery, and beach volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a swim-up bar and a terrace. Other perks at this property include: - 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free bicycle rentals, 2 outdoor tennis courts, and babysitting (surcharge) - ATM/banking services, multilingual staff, and a porter/bellhop - Concierge services, a billiards/pool table, and a banquet hall - Guest reviews speak highly of the dining options, pool, and helpful staff Room features All 568 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property. Extra conveniences in all rooms include: - Childcare services, free infant beds, and free extra beds - Rainfall showers, free toiletries, and hair dryers - 50-inch LED TVs with cable channels - Decks/patios, wardrobes/closets, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Snorkeling Windsurfing ### Land activities Fitness facilities Soccer Tennis Volleyball Access to golf course Golf green fees ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances ## Similar properties ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/37000000/36780000/36776900/36776874/485a332b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Natura Resort & Spa - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:30 AM - 3 poolside bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Couples/private dining - Snack bar/deli ### Things to do - 2 outdoor tennis courts - 4 outdoor pools - Air hockey - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's club - Children's pool - Fitness classes - Foosball table - Free bicycle rentals - Free water park - Full-service spa - Games - Gym - Kayaking - Mini golf - Paddleboard - Pilates classes - Playground - Sauna - Shopping - Steam room - Table tennis - Water sports equipment - Waterslide - Yoga classes ### Family friendly - 4 outdoor pools - Beach toys - Children's club - Children's games - Children's pool - Children's toys - Free rollaway/extra bed - Free water park access - In-room babysitting (surcharge) - In-room crib - Mini golf - Playground - Snack bar/deli - Stroller - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Conference center (8,295 square feet of space) ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Handrails in stairways (44 inches high) - Magnifying mirror - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (43 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 15 buildings - 3 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2001 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LED TV with cable channels - iPod dock ### Food and drink - 24-hour room service - Free stocked minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 65 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 65 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1 Guests under 16 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as All Inclusive Now Sapphire Riviera Cancun Now Riviera Sapphire Now Sapphire All Inclusive Now Sapphire Cancun Now Sapphire Cancun All Inclusive Now Sapphire Riviera Cancun Now Sapphire Riviera Cancun All Inclusive Now Sapphire Riviera Cancun All Inclusive Puerto Morelos Now Sapphire Riviera Cancun Puerto Morelos Riviera Sapphire Cancun Now Sapphire Riviera Cancun All Inclusive All-inclusive property ## Frequently asked questions ### Does Dreams Sapphire Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive? ### Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly? ### What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive? ### What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive? ### Where is Dreams Sapphire Resort & Spa - All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Dreams Sapphire Resort & Spa - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 10 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 473 8 - Good 249 6 - Okay 145 4 - Poor 53 2 - Terrible 82 ## Reviews Verified ### 10/10 Excellent #### Lindsey Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities This resort was breathtaking. It was clean, the food was amazing and the STAFF were so friendly and kind! ##### Lindsey Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Ingrid Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff amazing and resort cleanliness ##### Ingrid Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Mark Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, helpful staff, beautiful views in the prefered club, rooftop pool was amazing ##### Mark Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Christopher Dec 23, 2025 Food was great, staff were super-friendly, rooms were spacious and clean. ##### Christopher Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Majid Dec 10, 2025 Liked: Amenities, property conditions & facilities Lovely hotel with great foods and lovely staff ##### Majid Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Kory Lee Mar 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, great food, fun events going on, etc. The only real downside is the beach. It’s full of seaweed even at the time of year when it’s supposed to be at its lowest level. If you don’t mind not having a swimmable beach everything is perfect. ##### Kory Lee Stayed 9 nights in Feb 2026 Verified ### 6/10 Okay #### Angelina Mar 12, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was beautiful. I did not like that it was very confusing to get to the rooms. The vegetation is beautiful but it blocks the view to see where you need to go. ##### Angelina Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Eric Robert Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. Pool was clean. The beach was decent to play in and the staff was nice. ##### Eric Robert Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Jason Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Was clean good food ##### Jason Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Stephanie Dec 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service, staff and entertainment at this resort were absolutely fantastic! ##### Stephanie Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Randi Ann Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was fantastic. Rooms clean, food tasty, bars attentive, and staff was so nice and on top of anything we needed. Pools were a little cold. Had the swim out room, but pool was too cool to use in mid-January. ##### Randi Ann Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Takuma Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities staffs are all smiling and happy, which make us feel very relaxing and enjoyable. ##### Takuma Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Dawn Jan 29, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was very friendly and accommodating. The room staff was great and very pleasing to come back to your room clean and bed made. The variety of food was great! Unlimited drinks is also great but the alcohol content is not like the US. Prepare to drink all day and not get drunk ![](https://a.travel-assets.com/ugc/hotel-reviews/5e74074e-9fd4-433d-a7e2-814eb3d77f37-1769656726006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c91956f9-050b-4050-b149-a2e2a0266141-1769656744086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/caf90f88-9b09-46d6-b364-02b8182faece-1769656781844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69abc731-07f1-4549-afea-deaded476cc0-1769656944097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 5 nights in Jan 2026 Verified ### 8/10 Good #### Stivan Jan 28, 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Rooms were a bit too outdated for me, and hard to find chairs at the pools. but food and service was amazing. Definitely opt in for the roof top pool ![](https://a.travel-assets.com/ugc/hotel-reviews/330fc227-ea28-4a0a-9025-08c44f11f79f-1769568067127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7020227-eec7-4d64-b417-9c0e7e2f9621-1769568067112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stivan Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Brady Dec 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool ##### Brady Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Quenah Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities The overall experience was satisfactory. This particular dream resort is ideal for families and individuals seeking a blend of entertainment and relaxation during their vacation. The staff provided exceptional service, and the cuisine was delectable. However, it is worth noting that all restaurants close at 11:00 PM. ##### Quenah Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### naquavia Oct 27, 2025 Liked: Cleanliness, amenities the staff was great i was here for a wedding and everything was great food bedding i love it And cant wAit to come back ##### naquavia Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Kathleen Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and big. Staff was extremely friendly and helpful. Fridge was kept pretty well stocked. Food was decent, buffet had a decent number of options. Blue water grill was great food. The Italian place had tiny portions. The teppanyaki qas only available one night, after 9pm which was disappointing. The beach had incredibly soft sand, but a fair amount of seaweed and the water was murky most days we were there. Always chairs available on the beach, but tough to get chairs around the pool, unless you saved them before 9ish. Shows were good, and kids club had decent programming for kids. We loved the prehispanic show in particular, very impressive. Overall a great stay at a very good smaller resort. ![Prehispánica show](https://a.travel-assets.com/ugc/hotel-reviews/4145b5d6-2691-42ab-8c82-dc46d232eeea-1772372447949.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Prehispánica show](https://a.travel-assets.com/ugc/hotel-reviews/1ffca9f5-5bb6-42ac-88cf-e107b9301918-1772372446393.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Prehispánica show](https://a.travel-assets.com/ugc/hotel-reviews/4bca0201-b89e-476a-ac51-191b98db5488-1772372448431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mexican show](https://a.travel-assets.com/ugc/hotel-reviews/c5ea7c25-db87-415d-a9c3-e5ea7ba9d880-1772372449937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathleen Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Jill Jan 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this resort. The staff is wonderful. It’s clean. The food is excellent. The only negative aspect was the cost of renting a cabana around the pool or beach was excessive. Otherwise I would return in the future. ![Poolside ](https://a.travel-assets.com/ugc/hotel-reviews/79f0e575-9238-438c-99e3-ace1480affb0-1767461445438.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poolside ](https://a.travel-assets.com/ugc/hotel-reviews/2e0a8d4f-8d6a-46c5-b5b0-424308152cdf-1767461446213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach](https://a.travel-assets.com/ugc/hotel-reviews/a03ea9a7-f88b-4859-82b7-615a01c9fecd-1767461447683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the French restaurant. ](https://a.travel-assets.com/ugc/hotel-reviews/6d35430f-451d-4a2c-be57-42d31bf36c18-1767461447423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jill Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Igor Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a smaller resort, perfect for families with kids. Poolside entertainment and activities were amazing! ##### Igor Stayed 10 nights in Oct 2025 Verified ### 8/10 Good #### Jason Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities The food was pretty decent for resort food. Outside of that, it would have been five stars. The grounds, the beach, the staff, and the entertainment were all amazing. We went with a large group with all ages, and everyone had a blast. ##### Jason Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Carin Nov 28, 2025 The staff was so nice. If you go to the beach bar, Jaime and Ricardo are fantastic. Ask for the drink Mexican candy ##### Carin Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Kimberley Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort! Great staff! Clean and accommodating. Beautiful views ##### Kimberley Stayed 7 nights in Oct 2025 Verified ### 4/10 Poor #### Dorathy Feb 26, 2026 Disliked: Cleanliness, property conditions & facilities The room had a strong smell of mildew, and we could not be moved to another room. The staff was very friendly and cleaned the AC and used an ozone machine twice in our 4 nights, which helped in the short term, but not the long term. The ceiling had a black mold ring that was dripping water. It wasn't nice. Instead of feeling relaxed, I had a feeling of being stressed. No one wants to be deep in home maintenance on vacation. This was a swim out king in building 2\. The positives were the individual staff and the Mexican breakfasts. ##### Dorathy Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Gary Albert Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great! Room was clean! Food was good! Pools and Premier Indigo area was awesome! ##### Gary Albert Stayed 6 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > - [El Beso Adults Only at Ocean Riviera Paradise - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information) > - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > - [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - 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