[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Now Emerald Cancun - All Inclusive Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course ![Outdoor wedding area](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/c4c0e87d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/ca6765df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/b1e553c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/6fc52d06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/ee129500.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Now Emerald Cancun - All Inclusive is minutes from La Isla Shopping Mall. Travelers love the attentive staff, three outdoor pools, and Delfines Beach with volleyball and umbrellas. Enjoy a rejuvenating spa, seven distinct restaurants, and a café with fresh coffee. 7.0 Good ## Popular amenities - - - Bar - All-inclusive - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=36883288&PinnedHotelID=36883288&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/25df82fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 415 sq ft - Sleeps 3 - 1 King Bed OR 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/4e6279ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View King 7.4 Good 23 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 415 sq ft - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/4e6279ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View Double ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 415 sq ft - Sleeps 4 - 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/1e25201d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Sunset Lagoon View Double ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 420 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/e8bce1e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Sunset Lagoon View Balcony King ### Highlights Balcony or patio Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker - 415 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/25df82fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean View Double ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 420 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/278c801e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 415 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/278c801e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 420 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/e8bce1e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Balcony King ### Highlights Balcony or patio Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker - 415 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Preferred Club Ocean View King](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/37d6c576.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Ocean View King 9.0 Wonderful 2 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 415 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/ad88394a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Honeymoon Suite 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Separate bedroom Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker - 794 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/4e6279ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View With Patio Double ### Highlights Balcony or patio Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker - 415 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/ad88394a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Premium with Hot Tub King ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker - 638 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/ad88394a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Sunset With Hot Tub King 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker Iron/ironing board - 638 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36890000/36883300/36883288/ad88394a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Premium Plunge Pool King 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Minibar Coffee/tea maker - 638 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### Deluxe King ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Iron/ironing board Laptop-compatible safe - 415 sq ft - Sleeps 2 - 1 King Bed ### Deluxe Double 8.0 Very good 3 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Iron/ironing board Laptop-compatible safe - 420 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - 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Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,643 reviews CA $336 CA $336 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da719e60-a375-446c-94fd-4bd75ccdf671&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2558x0y3-a707ffb8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,009 reviews CA $255 CA $323 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da719e60-a375-446c-94fd-4bd75ccdf671&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Emerald-Cancun-All-Inclusive.h36883288.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Emerald-Cancun-All-Inclusive.h36883288.Hotel-Information) ## About the area Located on the beach, Now Emerald Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun and Extreme Adventure. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.05403%2C-86.78191&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PkteYS3PiIlX9EqfVJNUGaMREwI=) Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500 ### What's nearby - El Rey Ruins - 10 min walk - 0.8 km - Iberostar Cancun Golf Course - 11 min walk - 1.0 km - Delfines Beach - 11 min walk - 1.0 km - Aquaworld - 5 min drive - 5.3 km - La Isla Shopping Mall - 9 min drive - 8.8 km ### Getting around - Cancun Intl. Airport (CUN) - 13 min drive ### Restaurants - ‪Zai - ‬2 min walk - ‪Royal Solaris Cancun - ‬7 min walk - ‪Sun Palace - ‬14 min walk - ‪Marco Polo Restaurante - ‬6 min walk - ‪Km 19.5 - ‬11 min walk ## About this property ### Now Emerald Cancun - All Inclusive Upscale all-inclusive hotel near Iberostar Cancun Golf Course Near Delfines Beach, Now Emerald Cancun - All Inclusive provides a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a hot stone massage, a body scrub, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes are offered at the gym; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking and valet parking - Beach umbrellas, tour/ticket assistance, and a front-desk safe - A banquet hall, a ballroom, and a gift shop - Guest reviews speak highly of the helpful staff Room features All 427 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like late night room service and free WiFi. Extra conveniences in all rooms include: - Bathrooms with bathtubs and free toiletries - Childcare services, coffee/tea makers, and daily housekeeping ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/1200/1112/8e9d53b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Condesa Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 3,892 reviews CA $376 CA $461 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1112&PinnedHotelID=1112&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 1,962 reviews CA $152 CA $190 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/be515434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - 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3 outdoor pools - Arcade/game room - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Playground - Sauna - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Free children's club - In-room babysitting (surcharge) - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - 2 meeting rooms - Business center - Conference center ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sports massages - Swedish massages ### Accessibility - No elevator ### More - Ballroom - Banquet hall - Double-glazed windows - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LED TV ### Food and drink - Coffee/tea maker - Late-night room service ### More - Air conditioning - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Now Emerald Cancun - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. ### Is Now Emerald Cancun - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Now Emerald Cancun - All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at Now Emerald Cancun - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Now Emerald Cancun - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Now Emerald Cancun - All Inclusive? > Yes, the property is all-inclusive. ### Where is Now Emerald Cancun - All Inclusive located? > Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Nichupté Lagoon and Iberostar Cancun Golf Course. Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Now Emerald Cancun - All Inclusive Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 212 8 - Good 146 6 - Okay 119 4 - Poor 70 2 - Terrible 100 ### 7.2/10 Cleanliness ### 8.2/10 Staff & service ### 7.2/10 Amenities ### 6.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Miguel Jul 22, 2023 Liked: Cleanliness, staff & service Great place and location, awesome pools and decent restaurants! ##### Miguel Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Benjamin Apr 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities our stay was amazing ##### Benjamin Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Paradise Mar 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it will definitely stay again! ##### Paradise ### 10/10 Excellent #### PATRICIA SOUZA DE Apr 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really appreciated the hotel, the staff so friendly, definitely I had a great experience. ##### PATRICIA SOUZA DE Stayed 6 nights in Apr 2023 ### 8/10 Good #### Jessica Jun 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The beach is beautiful and the service really nice. ##### Jessica ### 10/10 Excellent #### Genevieve Jul 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities My children loved everything about this place and had a great time. ##### Genevieve Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Oscar R Mar 22, 2023 Liked: Cleanliness Clean, nice, excellent place to enjoy and relax. ##### Oscar R Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Nelson Aug 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Been here twice and loved it both times, sad that they are closing ##### Nelson Stayed 3 nights in Jul 2023 ### 8/10 Good #### anthony May 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice ground keeping plus restaurants was close to each other ##### anthony Stayed 3 nights in May 2023 ### 10/10 Excellent #### Carlos Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff is very friendly ##### Carlos Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Janice Jul 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts. ##### Janice Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Asheena Mar 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so nice and friendly also all the services was nice and quick ##### Asheena Stayed 2 nights in Mar 2023 ### 8/10 Good #### Vielka Mar 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice view and great hotel. Miguel was amazing from the front area. ![](https://a.travel-assets.com/ugc/hotel-reviews/2FAA3A5C1C07EA52B75088F02E8FAA7DC454DAEF1679845891054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vielka Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Julia May 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff, especially Alvin and Jose at the pool were exceptional. Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea. Would definately stay at this property again! ##### Julia Stayed 6 nights in Apr 2023 ### 8/10 Good #### Sara Mar 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was amazing Osiel was very helpful and accommodating ##### Sara Stayed 2 nights in Mar 2023 ### 8/10 Good #### Stephanie Apr 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's an older property but it's still great. ##### Stephanie Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Ayebatonye Jul 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that the staff were friendly and ready to provide assistance ##### Ayebatonye Stayed 2 nights in Jul 2023 ### 8/10 Good #### Caridad Aug 2, 2023 The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay. ##### Caridad Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### ANNALIES May 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities ALL WAS AWESOME LOVED THE PROPERTY ##### ANNALIES Stayed 5 nights in Apr 2023 ### 6/10 Okay #### Collins Jul 1, 2023 Liked: Staff & service Disliked: Property conditions & facilities Staff was great. Resort needs a makeover. ##### Collins Stayed 5 nights in Jun 2023 ### 4/10 Poor #### Jocelyn Feb 23, 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The room was very old and moldy but everything else was excellent ##### Jocelyn Stayed 14 nights in Feb 2023 ### 10/10 Excellent #### Dontae E Mar 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable ##### Dontae E Stayed 4 nights in Mar 2023 ### 8/10 Good #### Osvaldo F May 4, 2023 Liked: Staff & service, property conditions & facilities Is nice hotel.need more needs more maintenance and more detailed cleaning. ##### Osvaldo F Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Robert May 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it ##### Robert Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Lorena Jul 18, 2023 Liked: Staff & service The staff was great but overall rating is average, can improve on some remodeling ##### Lorena Stayed 7 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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