Title: Hotel Plaza Kokai Cancún - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=28065&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Plaza Kokai Cancún Family-friendly hotel with 2 restaurants and a 24-hour front desk ## Photo gallery for Hotel Plaza Kokai Cancún ![Outdoor pool - Hotel Plaza Kokai Cancún (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/1020758a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Hotel Plaza Kokai Cancún (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/1992b825.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Hotel Plaza Kokai Cancún (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/071ef4f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Plaza Kokai Cancún (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/1b47a2ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Plaza Kokai Cancún (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/e574c869.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Las Palapas Park and Puerto Cancun Marina Town Center, Hotel Plaza Kokai Cancún provides a swim-up bar, a free daily manager's reception, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. ## Reviews 7.6 Good ## Popular amenities - Bar - Room service - Pool - Housekeeping - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/c0b5f716.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.6 Excellent 18 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Premium bedding Private bathroom - City view - Sleeps 4 - 2 Double Beds ### View all photos for Estandar King ![Estandar King](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/fae6aec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estandar King 9.0 Wonderful 7 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Premium bedding Private bathroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,206 reviews CA $621 CA $621 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=bb082105-6ac0-41ef-95ce-73809cb77b91&top_cur=CAD) Ad ![4 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1140000/1139400/1139341/fc11b470_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 2,768 reviews CA $422 CA $517 total includes taxes & fees Dec 18 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Plaza-Kokai-Cancun.h28065.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Plaza-Kokai-Cancun.h28065.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16393%2C-86.82312&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2j-ioou3v7X5o4s1b6xuveg7w_s=) Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500 #### What's nearby - Benito Juarez Municipal Building \- 5 min walk \- 0.5 km - Las Palapas Park \- 6 min walk \- 0.6 km - Mercado 23 \- 8 min walk \- 0.7 km - Puerto Cancun Marina Town Center \- 19 min walk \- 1.6 km - Plaza Las Americas \- 3 min drive \- 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 20 min drive #### Restaurants - ‪The Healthy Place - ‬5 min walk - ‪Taqueria Coapeñitos - ‬3 min walk - ‪Yamamoto - ‬2 min walk - ‪Las Tostadillas Del Mar Ruta Nader - ‬2 min walk - ‪Ty-Coz - ‬4 min walk ## About this property ### Hotel Plaza Kokai Cancún Family-friendly hotel near Las Palapas Park Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a swim-up bar, a free daily manager's reception, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a swim-up bar - Motorized watercraft on site, multilingual staff, and tour/ticket assistance - A front-desk safe, luggage storage, and a banquet hall - Concierge services, free newspapers, and a 24-hour front desk Room features All 55 individually furnished rooms include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Showers, free toiletries, and hair dryers - 28-cm TVs with digital channels - Daily housekeeping and phones ## Similar properties ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1530000/1522300/1522212/1c782c4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Cancun Center Cancun Downtown Cancun - Pool - Free WiFi - Air conditioning - Housekeeping 7.4 Good 248 reviews CA $49 CA $66 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1522212&PinnedHotelID=1522212&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbalamque and Spa Cancun Downtown Cancun - Pool - Spa - Parking included - Free WiFi 7.2 Good 1,002 reviews CA $46 CA $62 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/ecf44185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terracaribe Hotel - 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Pool - Free WiFi - Air conditioning - Housekeeping 7.4 Good 587 reviews CA $44 CA $60 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available ### Food and drink - 2 restaurants - A bar/lounge - A swim-up bar - Free daily manager's reception ### Restaurants on site - El meson espanol - La Tasca ### Things to do - Children's pool - Outdoor pool - Personal motorized watercraft ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Banquet hall - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 28-cm TV with digital channels ### Food and drink - Limited room service ### More - Air conditioning - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Property Registration Number 005-007-007375/2025 ### We should mention Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Plaza Kokai Hotel Plaza Kokai Cancún Hotel Plaza Kokai Cancún Cancun Plaza Kokai Cancún Plaza Kokai Cancún Cancun Plaza Kokai Hotel Hotel Plaza Kokai Cancún Hotel Hotel Plaza Kokai Cancún Cancun Hotel Plaza Kokai Cancún Hotel Cancun ## Frequently asked questions ### Does Hotel Plaza Kokai Cancún have a pool? ### How much does it cost to stay at Hotel Plaza Kokai Cancún? ### Is Hotel Plaza Kokai Cancún pet-friendly? ### How much is parking? ### What time is check-in at Hotel Plaza Kokai Cancún? ### What time is check-out at Hotel Plaza Kokai Cancún? ### Where is Hotel Plaza Kokai Cancún located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Plaza Kokai Cancún Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 8.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 237 8 - Good 216 6 - Okay 136 4 - Poor 57 2 - Terrible 63 ## Reviews ### 8/10 Good #### Yuniel Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Yuniel Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jeffrey Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant ##### Jeffrey Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Luis Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean the room and very polite the staff. good location and safe place. ##### Luis Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mauro Jul 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Mauro Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Michael Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary! ##### Michael Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Scott Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place , has everything nearby ##### Scott Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### ana maria Jun 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great in all ways ##### ana maria Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yordanys Jun 14, 2025 Liked: Cleanliness Good price! Room was clean! It was a basic accomodation but it was good for the price I paid. ##### Yordanys Stayed 3 nights in Jun 2025 ### 8/10 Good #### Solana Mar 11, 2025 Liked: Cleanliness, staff & service, amenities The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay! ##### Solana Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### JUAN Apr 11, 2025 Liked: Amenities, property conditions & facilities Excelente ##### JUAN Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ana Luisa Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Ana Luisa Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Ferita Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot ##### Ferita Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Timothy Aug 18, 2024 Great location in central, great valur ##### Timothy Stayed 2 nights in Aug 2024 ### 8/10 Good #### Sandra Sep 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it's convenient bus station very close ##### Sandra Stayed 3 nights in Sep 2024 ### 8/10 Good #### Veronica Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun ##### Veronica Stayed 2 nights in Nov 2024 ### 8/10 Good #### Jenna Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through. ##### Jenna Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Giovanni May 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Would definitely book again💪 ##### Giovanni Stayed 7 nights in May 2024 ### 8/10 Good #### Jimmy C Feb 21, 2023 Liked: Cleanliness, staff & service Kind of old hotel but still good accomodation,staff are freindly nice and clean. ##### Jimmy C Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Juan carlos Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente personal ##### Juan carlos Stayed 3 nights in Jan 2025 ### 8/10 Good #### don Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning. ##### don Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Mauricio Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Charming and cute hotel Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc... ##### Mauricio Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Hira Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price ##### Hira Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Manuel Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente services ##### Manuel Stayed 7 nights in Jul 2024 ### 4/10 Poor #### Marisol Jun 11, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities This property is close to the ADO bus station. ##### Marisol Stayed 1 night in Jun 2024 ### 8/10 Good #### Hector Jesus Apr 8, 2024 Liked: Cleanliness, staff & service Next to Cancun downtown and the bus station ##### Hector Jesus Stayed 6 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - 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