Title: Four Points by Sheraton Cancun Centro - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Cancun Centro Hotel with 2 restaurants, near Plaza Las Americas ![Outdoor pool, open 8 AM to 8 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/d0f79306.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, sports bar](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/63fae748.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/d9333855.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/83477b41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, sports bar](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/1a901c1a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Cancun Centro captures the city's vibrant energy with its rooftop terrace and poolside bar. Travelers appreciate the helpful staff, browse the on-site art gallery, and enjoy international dishes at two restaurants without leaving the property. 8.6 Excellent ## Popular amenities - - - - Bar - Room service - Gym ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/74c0216a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional King Room - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/5ad89bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Queen Beds, Non Smoking, City View 8.8 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Separate bedroom - 344 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/abc98997.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed, Non Smoking 8.4 Very good 27 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Separate bedroom - 344 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/366fa8c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Separate bedroom - 388 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/83477b41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/73cd5bf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Two Queen Room With City View - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/74c0216a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Queen Room With City View - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/901fe059.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Separate bedroom - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/fb1ac878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/bffd258e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with City View - Sleeps 2 ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,354 reviews CA $136 CA $170 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ffc47562-e17f-4e07-82ca-b0d1e28eda6f&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13659%2C-86.82746&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7o54-PlHfhkpMa0sHz-rYMiGCdE=) Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500 #### What's nearby - Dubai Palace Casino - 8 min walk - 0.7 km - Plaza Las Americas - 11 min walk - 1.0 km - Plaza 28 - 3 min drive - 2.9 km - Playa Tortugas - 11 min drive - 8.5 km - La Isla Shopping Mall - 22 min drive - 18.2 km #### Getting around - Cancun Intl. Airport (CUN) - 15 min drive #### Restaurants - ‪Los De Pescado - ‬15 min walk - ‪Cafetería Hospiten - ‬8 min walk - ‪Four Points by Sheraton - ‬1 min walk - ‪Los Chachalacos - ‬14 min walk - ‪La Vicenta - ‬14 min walk ## About this property ### Four Points by Sheraton Cancun Centro Upscale hotel near Plaza Las Americas Located close to La Isla Shopping Mall and Aquaworld, Four Points by Sheraton Cancun Centro provides a poolside bar, a rooftop terrace, and an art gallery on site. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free wired internet. You'll also enjoy perks such as: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Buffet breakfast (surcharge), an electric car charging station, and express check-out - Express check-in, multilingual staff, and smoke-free premises - Concierge services, a porter/bellhop, and tour/ticket assistance - Guest reviews say great things about the helpful staff Room features All 112 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Other amenities include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - 42-inch LED TVs with premium channels - Wardrobes/closets, coffee/tea makers, and housekeeping ## Similar properties ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,354 reviews CA $136 CA $170 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 303 reviews CA $122 CA $154 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=68684303&PinnedHotelID=68684303&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:30 AM to 10:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/1200/1142/f9bd5675.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sina Suites Cancún - Adults Only Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 736 reviews CA $97 CA $123 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1142&PinnedHotelID=1142&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Limited onsite parking - Wheelchair-accessible parking available - Onsite parking options include a carport ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 350 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - The Eatery Bistro - Toastina Sports Bar ### Things to do - 24-hour gym - Art gallery - Library - Outdoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 5 meeting rooms - Computer station - Conference center (2,121 square feet of space) ### Outdoors - Free pool cabanas - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Low-height bed - Low-height counter and sink - Low-height desk - Low-height view port in door - Pool hoist on site - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways - Wheelchairs on site ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoking not allowed - Traditional architecture - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 350 per accommodation, per night, plus a one-time cleaning fee of MXN 50 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 0 per person, per night The resort fee includes: - Beach towels - Fitness center access - Housekeeping - In-room bottled water - In-room coffee - In-room safe - Internet access - Parking - Pool access - Self parking We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 350 per person - Pet fee: MXN 350 per accommodation, per night plus MXN 50 one-time cleaning fee - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 8 AM to 8 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Four Points Sheraton Cancun Centro Hotel Four Points Sheraton Centro Hotel Four Points Sheraton Cancun Centro Four Points Sheraton Centro Four Points by Sheraton Cancun Centro Hotel Four Points by Sheraton Cancun Centro Cancun Four Points by Sheraton Cancun Centro Hotel Cancun ## Frequently asked questions ### Does Four Points by Sheraton Cancun Centro have a pool? > Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM. ### How much does it cost to stay at Four Points by Sheraton Cancun Centro? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Cancun Centro on Nov 15, 2025 start from CA $116.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points by Sheraton Cancun Centro pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 350 per accommodation, per night. A cleaning fee of MXN 50 also applies. Service animals are exempt from fees. ### How much is parking at Four Points by Sheraton Cancun Centro? > Limited spots are available. ### What time is check-in at Four Points by Sheraton Cancun Centro? > Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Four Points by Sheraton Cancun Centro? > Check-out is at noon. Late check-out is available for a fee. ### Where is Four Points by Sheraton Cancun Centro located? > Located in Downtown Cancun, this hotel is 0.9 mi (1.4 km) from Plaza Las Americas and within 9 mi (15 km) of Cancun Convention Center and La Isla Shopping Mall. Aquaworld and Delfines Beach are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Cancun Centro Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 416 8 - Good 224 6 - Okay 61 4 - Poor 34 2 - Terrible 28 ### 10/10 Excellent #### John Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff and pet friendly ##### John Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maksim Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Recommended. Everything is great here ##### Maksim Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Chris Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay great hotel. ##### Chris Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### enrique Jan 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, close to the airport and dining options. ##### enrique Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Robert Jun 16, 2025 Liked: Cleanliness, property conditions & facilities, room comfort We enjoy staying here. Clean, nice bathroom with large shower. Not happy with towels in the bathroom this time, they were small, thread baren, and the cleaning lady repeatedly only left one bath towel and one hand towel, but my husband and I were in the room together for 3 days. The pool towels are nice. The food at the restaurant and around pool is delicious ##### Robert Stayed 3 nights in Jun 2025 ### 4/10 Poor #### fabiola Aug 11, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service . ##### fabiola Stayed 1 night in Aug 2025 ### 8/10 Good #### Omowumi Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a nice environment ##### Omowumi Stayed 1 night in Dec 2024 ### 8/10 Good #### Vicky Aug 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff. ##### Vicky Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Feb 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Excellent and clean hotel. I bit away from the beach, but for 400 pesos you can go to Delfina’s Beach and the hotel zone. Perfect hotel for 1-2 nights. We spend our last two days here before flying back home to Sweden. ##### Verified traveller Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Maria Mar 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent choice! We totally enjoyed the hotel, room and pool area! ##### Maria Stayed 3 nights in Mar 2023 ### 8/10 Good #### Verified traveller Nov 16, 2024 Liked: Staff & service, room comfort #### Convenient location and comfortable room The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance. Good service at the restaurant (breakfast). ##### Verified traveller Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Kelsey Dec 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun. ##### Kelsey Stayed 2 nights in Dec 2023 ### 8/10 Good #### Xiaodong Nov 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The location was convenient. Close to a laundry mart. The staff was very friendly, but did not help much with our laundry needs though. ##### Xiaodong Stayed 3 nights in Nov 2023 ### 8/10 Good #### Angela Feb 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and convenient hotel. Wish they would change the carpet on the fourth floor corridor has an awful wet smell. Apart from that, clean ##### Angela Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### ERIN ALEXIS Oct 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Completely satisfied with our stay here and have no complaints. We were in Cancun to have some checkups done at the Galenia Hospital. The hotel is conveniently attached to the hospital which cut travels costs and time to and from the hospital and the hotel basically non-existent. The staff was friendly and helpful, the rooms were clean and functional and the area is conveniently located close to several shopping malls and local restaurants. ##### ERIN ALEXIS Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Scott Jan 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sacrificing location for value Nice value overall. Not a good location for beach and restaurants but you should have figured that out before booking and it’s the reason rooms are offered at a good price (my room was under $100 per night). You’ll be taking taxis or long walks for anything good. The pool area is nice. The gym doesn’t have much weight training equipment but it has free weights up to 50 pounds so that worked for me. The rooms are big and clean. If you want to be close to the beach, stay somewhere else. If you want good value and don’t mind walking or taking taxis, I recommend the hotel. ##### Scott Stayed 10 nights in Dec 2023 ### 4/10 Poor #### Adam Mar 31, 2024 Liked: Cleanliness The hot water in our room was not working for whatever reason. The maintenance guy came up and ran the water for a few minutes and it got warm but the next morning when I went take a shower the water never even got warm. It's strange since our friends who were staying on the same floor had no issue. Also, the smoke detector was directly above the bed and was flashing the entire night. ##### Adam ### 10/10 Excellent #### esteban carlos gonzalez Sep 22, 2025 Liked: Amenities Todo perfecto ##### esteban carlos gonzalez Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### phillip Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and staff ##### phillip Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Erin Sep 1, 2025 Liked: Staff & service, property conditions & facilities The property is immediately annexed to the Galenia Hospital where we went for our annual checkups and so it's extremely convenient to stay there, as a corridor leads straight from the lobby to the hospital. The beds are comfy, the amenities are fine. There are nice restaurants and shopping centers that are nearby. The towels are terrible and the bathroom stalls look like they need better cleaning. ##### Erin Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Marggie Aug 20, 2025 Liked: Cleanliness Expedía and the hotel refused to refund me for early check out despite not providing the room I had originally booked (with balcony) and having to les e due to a very limited room service ##### Marggie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Bryan Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A Great Location to get AWAY$$!!! ##### Bryan Stayed 1 night in Aug 2025 ### 8/10 Good #### Brian Joseph Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay ##### Brian Joseph Stayed 7 nights in Jul 2025 ### 4/10 Poor #### NELSON Jul 30, 2025 Liked: Staff & service Disliked: Property conditions & facilities No nos gusto que las habitaciones parecen de clinica y los baños tambien. Nos sentimos mas en una clinica que en un hotel de disfrute. En nuestro pasillo un olor horrible a cigarrillo y a tabaco a pesar de que dice que es no fumadores. Los lobbies oscuros, la luz del baño blanca azulada ,,, no estuvimos conformes. La limpieza si buena, y la cama y sabanas limpias. Pero deben remodelar un poco, las mesas y muebles de habitacion necesitan tapiceria algunos rotos . ##### NELSON Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### MARCELO JOSE Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente ##### MARCELO JOSE Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - 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