Title: Ambiance Suites Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ambiance Suites Cancun Central aparthotel with free valet parking connected to a shopping center in Cancun ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/c12ef72a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/6aa0e281.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Double Room](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/5dbcc383.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/871f9dbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/eef8f877.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Ambiance Suites Cancun offers a tranquil escape near Langosta Beach with a lush garden creating a vibrant atmosphere. Guests enjoy the daily manager's reception on the inviting terrace, plus an outdoor pool and separate children's pool for cooling off. 8.4 Very good ## Popular amenities - - - Bar - Room service - Breakfast available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3758814&PinnedHotelID=3758814&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![Estándar Superior King](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/9ace01ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Private bathroom Hair dryer Shower/tub combination - 355 sq ft - Sleeps 2 ![Estándar King](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/e53fbcee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Saver 9.4 Exceptional 6 reviews ### Highlights Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Hair dryer Minibar Coffee/tea maker - 323 sq ft - Sleeps 2 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/3aa57db2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Street View - 215 sq ft - Sleeps 2 ![Junior Suites King](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/8d5d6f14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suites King 10.0 Exceptional 1 review ### Highlights Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Hair dryer Private bathroom Minibar - 538 sq ft - Sleeps 2 - 1 Queen Bed ![Estándar Matrimonial](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/e109e40d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estándar Matrimonial ### Highlights Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Hair dryer Private bathroom Minibar - 355 sq ft - Sleeps 4 - 2 Double Beds ![Estándar Superior Matrimonial](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/c9c1a90c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estándar Superior Matrimonial ### Highlights Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Hair dryer Private bathroom Minibar - 355 sq ft - Sleeps 4 - 2 Double Beds ![Luxury Double Room](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/5b26f32f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Individually decorated Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Hair dryer Private bathroom - 366 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/e505e0e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 387 sq ft - Sleeps 2 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/817f2f00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 333 sq ft - Sleeps 2 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/21ad06ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 2 ![Junior Suites Matrimonial](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/2d3cca01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double ### Highlights Air conditioning HDTV Blackout drapes/curtains Premium bedding Down duvet Private bathroom Hair dryer Shower/tub combination - 538 sq ft - Sleeps 4 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/38b3cdec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 333 sq ft - Sleeps 4 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3758900/3758814/dc4360ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 387 sq ft - Sleeps 4 ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96120000/96116400/96116315/0fc81991_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Blanca Costa Mujeres - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ambiance-Suites-Cancun.h3758814.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ambiance-Suites-Cancun.h3758814.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15107%2C-86.82512&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oovxBDtC58er_831R5VJG8843Ew=) Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500 #### What's nearby - Plaza Las Americas - 8 min walk - 0.7 km - Plaza 28 - 14 min walk - 1.2 km - Puerto Cancun Marina Town Center - 4 min drive - 2.8 km - Langosta Beach - 9 min drive - 8.1 km - Tortuga Beach - 11 min drive - 9.4 km #### Getting around - Cancun Intl. Airport (CUN) - 16 min drive #### Restaurants - ‪Vips - ‬4 min walk - ‪Café Por Favor - ‬4 min walk - ‪Los Tarascos - ‬4 min walk - ‪La Parroquia de Veracruz - ‬4 min walk - ‪Chila & Quil - ‬4 min walk ## About this property ### Ambiance Suites Cancun Central aparthotel with free valet parking connected to a shopping center in Cancun This aparthotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Each apartment offers comforts like premium bedding and a down comforter, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired internet, a minibar, and room service. Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/10000000/9790000/9785600/9785512/1d365880.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Malecon Cancun Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 1,018 reviews CA $81 CA $104 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9785512&PinnedHotelID=9785512&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/e7e3c5f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,298 reviews CA $109 CA $137 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8850000/8844800/8844773/0c34a020.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand City Hotel Cancun - 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Free WiFi 8.0 Very good 896 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=28831632&PinnedHotelID=28831632&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1860000/1858700/1858661/63b9be2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calypso Hotel Cancun Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 970 reviews CA $62 CA $84 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1858661&PinnedHotelID=1858661&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,352 reviews CA $136 CA $170 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/43739a20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Cancun Downtown Downtown Cancun - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 1,001 reviews CA $90 CA $115 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited onsite parking ### Family friendly - Children stay free (see details) - Children's pool ### Food and drink - Coffee/tea maker ### Dining - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children - A bar/lounge - A restaurant - Free daily manager's reception - Minibar - Room service (limited hours) - Snack bar/deli ### Bedrooms - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - Stereo - TV in common areas ### Outdoor areas - Garden - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Business center - Conference center - Meeting room ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Designated smoking areas ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free daily newspapers - Free local calls - Free long-distance calls - Housekeeping (daily) - Iron/ironing board - Phone - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a shopping center - In a state park - In the city center - Near a health/beauty spa - Near a hospital - Near the airport - Near the boardwalk/promenade - Near the sea ### Things to do - 24-hour gym - Children's pool - Casino nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 2 buildings - 5 floors - 59 units - Garden - Reception hall ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 480 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 480 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children - Early check-in fee: MXN 480 (subject to availability) - Late check-out fee: MXN 480 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Ambiance Cancun Ambiance Suites Cancun Ambiance Suites Hotel Ambiance Suites Hotel Cancun Ambiance Suites Cancun Hotel Ambience Villa Cancun Ambiance Suites Cancun Cancun Ambiance Suites Cancun Aparthotel Ambiance Suites Cancun Aparthotel Cancun ## Frequently asked questions ### Does Ambiance Suites Cancun have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Ambiance Suites Cancun? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Ambiance Suites Cancun on Nov 2, 2025 start from CA $63.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Ambiance-Suites-Cancun.h3758814.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ambiance Suites Cancun pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ambiance Suites Cancun? > Self parking and valet parking are free at this property. ### What time is check-in at Ambiance Suites Cancun? > Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 480 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Ambiance Suites Cancun? > Check-out is at noon. Late check-out is available for MXN 480 (subject to availability). ### Where is Ambiance Suites Cancun located? > Located in Downtown Cancun, this aparthotel is 0.3 mi (0.6 km) from Plaza Las Americas and within 6 mi (10 km) of Langosta Beach and Tortuga Beach. Cancun Convention Center and La Isla Shopping Mall are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ambiance Suites Cancun Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 508 8 - Good 358 6 - Okay 113 4 - Poor 42 2 - Terrible 42 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Manuel Apr 13, 2025 Liked: Cleanliness, property conditions & facilities, communication Need to work on the hot water availability, other than that, great place to stay ##### Manuel Stayed 1 night in Apr 2025 ### 4/10 Poor #### Dennis Aug 21, 2025 Disliked: Property conditions & facilities, communication No elevator and they didn't care. Little coffee was $2.50 with no refills. No smoking even outside at the small pool or a $200.00 fine ##### Dennis Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Troy Oct 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice stay and several restaurants near the hotel. ##### Troy Stayed 1 night in Oct 2024 ### 10/10 Excellent #### javier Dec 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place ##### javier Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Afra Dec 31, 2024 Nice place, decent value for price ##### Afra Stayed 1 night in Dec 2024 ### 8/10 Good #### Manuel Aug 18, 2024 Liked: Cleanliness, room comfort, communication #### Nice place for the price Nice facilities and the Junior suite was perfect for our family of four. ##### Manuel Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Luis Jul 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication location, price and very clean. It was good hotel ##### Luis Stayed 3 nights in Jul 2024 ### 8/10 Good #### Daishu Oct 18, 2023 Liked: Cleanliness, property conditions & facilities, communication Nice staff at the hotel! ##### Daishu Stayed 2 nights in Oct 2023 ### 8/10 Good #### Rebecca May 2, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication The kitchen didnt stay open the hours listed. ##### Rebecca Stayed 5 nights in Apr 2025 ### 8/10 Good #### Manuel Apr 11, 2024 Liked: Cleanliness, property conditions & facilities, communication Friendly and helpful employees , the place was clean , ##### Manuel Stayed 1 night in Apr 2024 ### 8/10 Good #### Fayez Mar 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Gd relax place ##### Fayez Stayed 1 night in Mar 2024 ### 8/10 Good #### Ottis Mar 26, 2024 Liked: Cleanliness, amenities, communication This property is a low budget accommodation which is value for money. ##### Ottis Stayed 4 nights in Mar 2024 ### 8/10 Good #### Alma Jul 21, 2024 Liked: Cleanliness, amenities, communication Everything was good ##### Alma Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Karthik Dec 8, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s good property to stay for a couple of days. Friendly staff and allowed me to check out at 5 pm for 32$ extra so that’s great. ##### Karthik ### 6/10 Okay #### krishna Feb 20, 2025 no hot water ,sometimes the ceiling fan is a bit noisy ##### krishna Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Cheryl Sep 24, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff was very friendly and helpful even with the language translation difficulties at times. I was pleased with the Junior Suite. It had the microwave, refrigerator and coffee maker to make the two weeks stay perfect for my needs. A nice pool and patio area. ##### Cheryl Stayed 12 nights in Sep 2023 ### 8/10 Good #### Karen Aug 22, 2024 Liked: Cleanliness, property conditions & facilities, communication 2 beds and only 1 coffee cup, 1 hand towel. Asked for more but told no. Coffee maker but no coffee. Comfortable bed. ##### Karen Stayed 1 night in Aug 2024 ### 4/10 Poor #### Maria Jun 30, 2024 Disliked: Cleanliness, property conditions & facilities, communication The internet very slow we have to ask for towels every day ##### Maria Stayed 4 nights in Jun 2024 ### 8/10 Good #### Joe Sep 6, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I’d like to to start with the most important highlight of my stay. The affordability and comfort were outstanding. I stayed here so that I could save some money to spend on tours, shopping and food. Staff are cordial and welcoming. The room I stayed in was clean and the AC worked around the clock, obviously don’t expect luxury. The food is pretty good, I specifically enjoyed the pollo a la plancha. The fajitas were also enjoyable. The pool is small but very peaceful and not very busy early morning. Now, the kitchen doesn’t have sweets and if you order one you will pay extra, common sense right? The room is quiet for most of the day but it does have really thin walls, so be aware of party people and newlyweds. There is no laundry service but there is one around the corner. Also, if the gym is important to you this is a big no. The gym has no ac. Benchpress seat was broken and only had up to 15 pound weights dumbbells. Overall this was a very pleasant stay, no real issues and still got to keep some of my hard earned money. Carlos, leticia, Jessica, Selene and Sergio, and all staff. Thank for your hospitality. Other notes. There is a little seafood restaurant down the street which was excellent “Los de Pescado”. Their fish and shrimp tacos are battered and so good. Try it with tamarind sauce. Around the corner there is a nice quiet coffee shop “Cafe Por Fabor”. I had their espresso and a couple of pastries which were delicious. ##### Joe Stayed 6 nights in Aug 2023 ### 8/10 Good #### YUKI Oct 31, 2025 Liked: Cleanliness, property conditions & facilities, communication Price was affordable ##### YUKI Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### NANCY ELIZABETH Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication La habitación es muy cómoda, el personal es amable ##### NANCY ELIZABETH Stayed 2 nights in Sep 2025 ### 6/10 Okay #### AKANE Oct 28, 2025 Most of hotel staffs seldom speak English, so occasionally it was a bit tough to communicate with them, basically they were nice though :) Shower was not hot enough late at night. ##### AKANE Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Andrés Oct 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Todo muy bien, buena atención y excelente ubicación. ##### Andrés Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### kevin Oct 16, 2025 Liked: Cleanliness, amenities Bon prix très grande chambre ##### kevin Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Antonio Oct 8, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Las instalaciones del hotel son viejas, está en una buena zona pero la verdad no vale la pena hospedarse ahí, me deje llevar por la calificación que tiene la app,pero si quieren algo mejor elijan el One o City express ##### Antonio Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - 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